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Making the Most of Your Financial Future Communication and Education Plan Summary

Plan Summar y Transition 1 Administrator Training Announcement Communication E-mail Announcement Retirement Plan Enhancement Invite and Seminar Poster Existing <!1567890!0!!!0!> <INSTITUTION> SELECTS TIAA-CREF AS EXCLUSIVE PROVIDER OF RETIREMENT SERVICES. <institution> has selected TIAA-CREF as our exclusive provider of retirement plans. Want to know more? TIAA-CREF representatives are ready to help. They will be here to answer all your questions about how TIAACREF can help you prepare for the retirement you want. Dear, <Institution> is making important changes to your retirement plan. we ve enhanced our partnership with TIAA-CREF and named them as the exclusive provider of all <institution> retirement services. We ve also increased your choice of investment options, so next time you check your account online, be sure to review the newly available investment options and consider increasing your contributions. On the last page of this letter we ve provided a quick PAid Why TIAA-CREF? After a careful review of all providers, we chose TIAA-CREF because they put the interests of their plan participants first. that allow you to tailor your investment strategy <!1567890!0!!!0!> WE RE here TO help. For more information<, to sign up for a group session> or for the latest event calendar go to: <institution> has selected TIAA-CREF as our exclusive provider of retirement plans. Want to know more? Contact TIAA-CREF representative <name> to schedule an individual counseling session for answers to your questions and to find out how TIAA-CREF can help you prepare for the retirement you want. For more information<, to sign up for a counseling session> or for the latest event calendar go to: PLease read: important changes affecting your Quisque egestas adipiscing nulla ac viverra. Proin vel magna eget turpis posuere blandit eu a nisl. <1 TIAA-CREF Individual & Institutional Services, LLC and Teachers Personal Investors Services, Inc., members FINRA, distribute securities products. Brokerage services are provided by TIAA-CREF Brokerage Services, a division of TIAA-CREF Individual & Institutional Services, LLC, members FINRA and SIPC. You should consider the investment objectives, risks, charges and expenses carefully before investing. Please call 877 518-9161, or go to tiaa-cref.org for a prospectus that contains this and other information. Please read the prospectus carefully before investing. Insurance and annuity products issued by TIAA (Teachers Insurance and Annuity Association). New York, NY and TIAACREF Life Insurance Co., New York, NY. 009 and prior years Teachers Insurance and Annuity Association-College Retirement Equities Fund (TIAA-CREF), New York, NY 10017> TIAA-CREF Individual & Institutional Services, LLC and Teachers Personal Investors Services, Inc., members FINRA, distribute securities products. Brokerage services are provided by TIAA-CREF Brokerage Services, a division of TIAA-CREF Individual & Institutional Services, LLC, members FINRA and SIPC. You should consider the investment objectives, risks, charges and expenses carefully before investing. Please call 877 518-9161, or go to tiaa-cref.org for a prospectus that contains this and other information. Please read the prospectus carefully before investing. Insurance and annuity products issued by TIAA (Teachers Insurance and Annuity Association). New York, NY and TIAA-CREF Life Insurance Co., New York, NY. 009 and prior years Teachers Insurance and Annuity Association-College Retirement Equities Fund (TIAA-CREF), New York, NY 10017> 5 HR Announcement Communications for Retirement Plans PAid Making the Most of Your Financial Future Migrating <!1567890!0!!!0!> PLease read: important changes affecting your Calendar ON <DAte>, your retirement AccOuNt Is moving to tiaa-cref. <!1567890!0!!!0!> Dear, Dear, We re here to help. 9 x 1 Outer Envelope and Letter 8 Brainshark/Webinar Transition Brochure KEEpINg YOuR designated BENEFICIARIEs up TO date Is IMpORTANT As life changes from year to year, it s a good idea to review the beneficiary designations in your retirement plan to make sure they reflect your wishes. <There are a few ways that beneficiaries are handled. We ve listed them below.> If you need to change your beneficiary, we ve made it easy for you once your TIAA-CREF account is set up, < tell us online >< or download a form from our TIAA-CREF website and send it to >. Details and information are included in your welcome kit. Microsite Banner Ads 9 < If your retirement account from <old provider> has a named beneficiary, we ll simply carry over that beneficiary election after we move your account to TIAA-CREF. > < If you have an existing TIAA-CREF account and it has a named beneficiary, we ll use that beneficiary election. > < If you have an existing TIAA-CREF account and you have never named a beneficiary, then the default election is your estate. It s important to take some time and choose a beneficiary as soon as possible. > < If your retirement account from <old provider> has no named beneficiary, then the default election is your estate. After the transition to TIAA-CREF is complete, please take some time and choose a beneficiary for your TIAA-CREF accounts. > How to Enroll Instructions 7 TIAA-CREF individual retirement consultants will be available on the following dates to answer any questions you may have. For further information <, to sign up for a counseling session> or for the latest event calendar, go to. We re here to help. Why tiaa-cref? After a careful review of all providers, we chose tiaa-cref because they put the interests of their plan participants first. Why tiaa-cref? After a careful review of all providers, we chose tiaa-cref because they put the interests of their plan participants first. Customized Microsite BENEFICIARY INFORMATION Counseling sessions <Institution> is making important changes to your retirement plan. we examined our current offerings and chose TIAA-CREF as the exclusive provider of all <institution> retirement services. We chose them because<, they offer their participants the best mix of retirement planning solutions for a long-term investment strategy ><, they provide objective non-comissioned advice and guidance><, and their stable, consistent investment philosophy seeks to protect principal and growth over the long term>.together we re working to make this transition smooth. On the last page of this letter we ve provided a quick ON <DAte>, your retirement AccOuNt Is moving to tiaa-cref. <Institution> is making important changes to your retirement plan. we examined our current offerings and chose TIAA-CREF as the exclusive provider of all <institution> retirement services. We chose them because<, they offer their participants the best mix of retirement planning solutions for a long-term investment strategy ><, they provide objective non-comissioned advice and guidance><, and their stable, consistent investment philosophy seeks to protect principal and growth over the long term>.together we re working to make this transition smooth. On the last page of this letter we ve provided a quick 6 Seminar Invitation Migrating Important Retirement Plan Changes <!1567890!0!!!0!> Seminar Poster HR E-mail Letter #10 Envelope Administrator Training Seminar Workshop Schedule Transition Period Reminder FAQ Insert Banner Ads tiaa-cref.org/templeuniversityhealthsystem 10 Terminated Employees Announcement 11 Quarterly Statement Message 70 Third Avenue, New York, NY 10017-06 999999 999999 999999 Quarterly Retirement Portfolio Statement JOHN Q. PUBLIC 1 MAIN STREET ANYTOWN, US 10000-1 July 1, 008 - September 0,008 For JOHN Q. PUBLIC <Institution> has selected TIAA-CREF as our exclusive provider of retirement plans. Want to know more? TIAA-CREF representatives are ready to help. They will be here to answer all your questions about how TIAA-CREF can help you prepare for the retirement you want. For more information<, to sign up for a group session> or for the latest event calendar go to: Customer Service Portfolio Summary Website: www.tiaa-cref.org Automated hour Information: 800 8-5 Personal Assistance: 800 8-776 Monday Friday, 8:00 AM - 10:00 PM Eastern Saturday, 9:00 AM - 6:00 PM Eastern Call 800 8-776 if you have any questions or would like to discuss any other information on your statement. To view your most current account information, go to our website at www.tiaa-cref.org and log-in with your user ID and password. Please review your statement and let us know promptly of any inaccuracies. Unless we receive written notification within 60 days, we will assume our information is correct. Beginning Balance Additions Reductions Gain/Loss Ending Balance This Period Year-to-Date $78,6.85 66.59-0.00-10,77.16 $68,15.8 $8,76.90 000.00-0.00-18,0.6 $68,15.8 Retirement Income Projection As part of your retirement savings planning, have you considered how much you need to retire? Saving a little more now can add up by the time you retire. These charts are purely hypothetical and do not illustrate past or projected performance. What can you expect from Retirement Income? Monthly Contribution Contribution Increased by Sample Lifetime Retirement Monthly Income at Age 65 $106 $06 $56 $0 $100 $50 $,778 $,95 $,1 Please refer to the disclosures at the back of this statement for more information. Brainshark Reminder Postcard TIAA-CREF Individual & Institutional Services, LLC and Teachers Personal Investors Services, Inc., members FINRA, distribute securities products. Brokerage services are provided by TIAA-CREF Brokerage Services, a division of TIAA-CREF Individual & Institutional Services, LLC, members FINRA and SIPC. You should consider the investment objectives, risks, charges and expenses carefully before investing. Please call 877 518-9161, or go to tiaa-cref.org for a prospectus that contains this and other information. Please read the prospectus carefully before investing. Insurance and annuity products issued by TIAA (Teachers Insurance and Annuity Association). New York, NY and TIAA-CREF Life Insurance Co., New York, NY. 009 and prior years Teachers Insurance and Annuity Association-College Retirement Equities Fund (TIAA-CREF), New York, NY 10017> Self-Mailer To raise your savings rate or further personalize the retirement income estimate, visit us online at www.tiaa-cref.org or call TIAA-CREF at 800-888-8888. Recent changes to your contribution amounts may not be reflected on this statement. Example of Monthly Income at Age 65 $,1 $,95 $,778 Current monthly contribution $106 Increase contribution by $100 Increase contribution by $50 Message Board Welcome to TIAA-CREF! Your Quarterly Retirement Portfolio Statement will provide you with periodic information about your retirement portfolio with TIAA-CREF. The enclosed leaflet, Understanding Your Quarterly Retirement Portfolio Statement is a step-bystep guide on how to read your statement. TIAA-CREF Individual & Institutional Services, LLC distributes securities products. Data compiled from other entities as noted. Page 1 of 7 Quarterly Statement Message

Ongoing Communication, Education and Advice PROPOSED CAMPAIGNS BASED ON PARTICIPANT DATA SAMPLE MATERIALS CAMPAIGN 1: EMPLOYEE ENGAGEMENT CAMPAIGN : DIVERSIFICATION AND ASSET CONSOLIDATION Custom Website Investor Guide Participant Guide Important Retirement Plan Changes Making the Most of Your Financial Future Best in Class Award from PlanSponsor Magazine for Ability to Increase Participation/Enrollment

Ongoing Communication, Education and Advice CAMPAIGN : CAREER STAGES EARLY-CAREER CAMPAIGN MATERIALS TO SUPPLEMENT PERSONALIZED ADVICE Social Media: Facebook, Podcasts, MyRetirement.org investment community site MID-CAREER CAMPAIGN MATERIALS TO SUPPLEMENT PERSONALIZED ADVICE TIAA-CREF s Free Savings Simplifier iphone App PRE-RETIREE CAMPAIGN MATERIALS TO SUPPLEMENT PERSONALIZED ADVICE Best in Class Award from PlanSponsor Magazine for overall Participant education program