Highmark Inc. Outlook Revised To Positive From Stable; 'A-' Ratings Affirmed

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Research Update: Highmark Inc. Outlook Revised To Positive From Stable; 'A-' Ratings Affirmed Primary Credit Analyst: Anthony J Beato, New York (1) 212-438-6066; anthony.beato@spglobal.com Secondary Contacts: Joseph N Marinucci, New York (1) 212-438-2012; joseph.marinucci@spglobal.com Cynthia S Keller, New York (1) 212-438-2035; cynthia.keller@spglobal.com Table Of Contents Overview Rating Action Rationale Outlook Related Criteria Ratings List WWW.STANDARDANDPOORS.COM/RATINGSDIRECT MARCH 21, 2017 1

Research Update: Highmark Inc. Outlook Revised To Positive From Stable; 'A-' Ratings Affirmed Overview Highmark Inc. has meaningfully improved its operating performance while maintaining a very strong financial risk profile. We are affirming our ratings on Highmark Inc. and its affiliates, while revising the outlook from stable to positive. The positive outlook reflects our expectation that the company will continue to grow margins, while improving its affiliated network adequacy post consent decree termination. Rating Action On March 21, 2017, S&P Global Ratings affirmed its 'A-' financial strength and long-term counterparty credit ratings on Highmark Inc. and affiliates. We maintain our view of Highmark Inc. as a core member of the Highmark Health group of companies. The outlook was revised from stable positive. Rationale The positive outlook reflects our view of the company's diversification within its revenue base and operations, along with the significant margin improvements reported within its Health Plan Division and the organization more broadly. Over the past few years, Highmark has strategically shifted its operating model to focus more on financial performance, which includes enhanced underwriting protocols and segmentation of its key markets. The company has made significant strides in executing and developing an integrated delivery care and financing system (IDFS) in Western Pennsylvania in tandem with its affiliate Allegheny Health Network (AHN). During the next 18-24 months, we expect the organization to grow its margins through active health care management while maintaining its relative market position and current return-metric hurdles. The ratings on Highmark Inc. and its core subsidiaries reflect our improved view of the company's satisfactory business risk profile from adequate, and its very strong financial risk profile, as demonstrated by the level of diversification in its operations and significant operating performance improvement through 2016. Our increased opinion of Highmark's competitive position reflects its leading market position in its core health plan segment serving Western, Central, and Northeastern Pennsylvania, as well as West Virginia and Delaware. Additionally, Highmark maintains significant market presence through the brands associated with its diversified businesses. WWW.STANDARDANDPOORS.COM/RATINGSDIRECT MARCH 21, 2017 2

Research Update: Highmark Inc. Outlook Revised To Positive From Stable; 'A-' Ratings Affirmed Offsetting these strengths are the company's lack of consistency in its operating performance for a company of its size and scope during the past couple years (due primarily to Affordable Care Act program results) as well as the capital and earnings volatility associated with the heavy investment in its clinical asset affiliate, AHN. Outlook The positive outlook on Highmark reflects our view that the company will maintain its market position in core key segments and strengthen operational focus and margin-generation capabilities. This will come through execution of its strategy to develop an integrated delivery care and financing system, while showcasing synergies of owning clinical assets through its health plan performance. At the same time, we expect Highmark to maintain its underwriting standard in pricing for the individual and small group markets, taking into account the potential for adverse development. We expect the company's operating margin, reporting an adjusted EBIT through year-end 2017, to be approximately $200 million-$300 million, with a return on revenue in excess of 2% consistently. We also expect Highmark on a consolidated basis to maintain capitalization consistently in excess of the 'AAA' ratings level as measured by our generally accepted accounting principles (GAAP) consolidated risk-based capital model, while also investing in its clinical asset network to be better equipped to handle volume shifts. Moreover, we expect the company to maintain financial leverage (including tax-affected underfunded pension and post-retirement benefit obligations) below 40%, and EBITDA fixed-charge coverage metrics consistently above 4x. Downside scenario We could lower the ratings on Highmark in the next 18-24 months if the company is not able to build the infrastructure and value-based network capabilities necessary to handle volume transfers or to attract sufficient membership at the termination of the state-brokered consent decree with the University of Pittsburgh Medical Center(UPMC) expiring June 2019. We could also lower our ratings on the group if the company were to experience significant margin contraction associated with adverse development at Highmark's health plan operations or the larger exacerbation of losses at AHN. Such compression would be measured by GAAP adjusted EBIT losses, resulting in a return on revenue consistently below 1.5%. If this level of margin reduction is sustained over the outlook period, resulting in Highmark's consolidated capitalization falling below the 'AA' ratings level, and financial leverage and EBITDA fixed-charge coverage ratios consistently exceed 40% or fall below 4x, respectively, we could lower our ratings. Upside scenario We could raise the ratings on Highmark if the consolidated group were to further improve its margin profile to a level commensurate with higher-rated peers. This would be exhibited by maintaining relative levels of membership WWW.STANDARDANDPOORS.COM/RATINGSDIRECT MARCH 21, 2017 3

Research Update: Highmark Inc. Outlook Revised To Positive From Stable; 'A-' Ratings Affirmed while improving the enterprise's margin capabilities and growing the brand awareness and reputation in AHN's market. Such improvements would result in GAAP adjusted EBIT metrics in excess of $400 million annually, resulting in a return on revenue consistently in excess of 3.5%, with investment into AHN. We would also need to note sustained capital adequacy and improvement in financial leverage consistently below 35% and EBITDA fixed-charge coverage consistently above 5x. Related Criteria General Criteria: Group Rating Methodology, Nov. 19, 2013 Criteria - Insurance - General: Enterprise Risk Management, May 7, 2013 Criteria - Insurance - General: Insurers: Rating Methodology, May 7, 2013 General Criteria: Methodology: Management And Governance Credit Factors For Corporate Entities And Insurers, Nov. 13, 2012 Criteria - Insurance - General: Refined Methodology And Assumptions For Analyzing Insurer Capital Adequacy Using The Risk-Based Insurance Capital Model, June 7, 2010 General Criteria: Use Of CreditWatch And Outlooks, Sept. 14, 2009 Ratings List Ratings Affirmed Highmark Inc. Senior Unsecured A- Ratings Affirmed; CreditWatch/Outlook Action To From Highmark Inc. Counterparty Credit Rating Local Currency A-/Positive/-- A-/Stable/-- Financial Strength Rating Local Currency A-/Positive/-- A-/Stable/-- Certain terms used in this report, particularly certain adjectives used to express our view on rating relevant factors, have specific meanings ascribed to them in our criteria, and should therefore be read in conjunction with such criteria. Please see Ratings Criteria at www.standardandpoors.com for further information. Complete ratings information is available to subscribers of RatingsDirect at www.globalcreditportal.com and at www.spcapitaliq.com. All ratings affected by this rating action can be found on the S&P Global Ratings' public website at www.standardandpoors.com. Use the Ratings search box located in the left column. WWW.STANDARDANDPOORS.COM/RATINGSDIRECT MARCH 21, 2017 4

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