Depository Software Pre Qualification Requirement Document IDBI Capital Market Services Ltd. 5th floor, Mafatlal Centre, Nariman Point Mumbai 400 021, India. Tel: 91-22 - 6637 1212 Fax: 91-22 - 2288 5850 Website: www.idbicapital.com 1
Index Topic Page No 1. About ICMS 3 2. About the Requirements 4 2.1 Functional Requirement 5 2.2 Interface Requirement 8 2.3 Technical Requirement 8 2.4 Security Requirement 8 2.5 MIS Requirement 9 2.6 Data Migration 9 2.7 Miscellaneous Requirements 9 3 General Eligibility Criteria 10 4 Technical Criteria 10 5 Evaluation Criteria 10 6 Documents Establishing Eligibility of Product 11 7 General Terms and Condition 12 2
1. About IDBI Capital Market Services IDBI Capital Market Services Ltd. (ICMS - head quartered in Mumbai) is a leading provider of financial services and is a 100% subsidiary of IDBI Bank Ltd. The Company was set up in 1993 with the objective of catering to specific financial requirements of financial institutions, banks, mutual funds and corporate houses. With over 50 lakh IDBI Flexi-Bond holders spread over 800 towns, IDBI has become a household name. IDBI Capital Market Services Ltd. (IDBI Capital) is a wholly owned subsidiary of IDBI Ltd. and a leading Indian securities firm. IDBI Capital offers a full suite of products and services to individual, institutional and corporate clients namely: a) Stock Broking-Institutional and Retail (Through investment portal) b) Distribution of Financial Products c) Merchant Banking d) Corporate Advisory Services e) Debt Arranging & Underwriting f) Managing Client Assets-Pension/PF fund manager g) Research Services, etc. IDBI Capital along with its Bank Alliance Partners is providing online trading facility through WEB portal to its clients who are located across India and shortly launching its offline trading facility too. IDBI Capital is operating from its 25 branches and expected to grow to 200. 3
2. About the Requirements IDBI Capital as a DP Member renders various services to clients that are: Account Opening (CCR) Dematerialization of Physical shares Re-materialization Delivery Instruction o Market based o Off market o Inter Depository transfer Pledging/Un-pledging of securities Holding and Transaction statement provision IDBI Capital is providing NSDL Depository Participant (DP) services to its Retail / corporate clients across India. Currently, ICMS is directly serving around 50,000 clients and expected to grow the clientele to 1,50,000 2,00,000. 4
2.1 Functional requirements for ICMS DP The system should be able to handle dematerialization and dematerialization of shares, and monitor the status of these activities. It should also have enhanced features to manage corporate actions (both cash and non-cash benefits) and initial public offers (IPOs). The system should offers on- and off-market settlement of trades and ensures delivery versus payment (DvP). And should have a provision for generating a number of operational, statistical and statutory reports according to users' requirements. 2.1.1 Client Master : 1 Back office - DPM - Back office export / import. 2 Additional information like: -Charges scheme. -Billing frequency and detailed / summary mode. -Statement of Transactions & holding frequency & mode. 3 Group clients by family. 4 Redefining charges, group, billing and statement frequency by selecting from list of clients. 2.1.2 Charges : 1 Formulation of various scheme and default scheme 2 Concept for easy definition of schemes to individual accounts 3 Mass redefining scheme for selected clients. 4 Provision of charges on rejected entries, 5 Demat request, late pay-ins, and additional copies of statements etc. 6 Displaying transaction carrying out cost, cash collection and Issuing of receipts for the same while entering instructions 2.1.3 Branches : 1 Facility required to create full functional branches that can operate without DPM systems and yet provide clients of branches with timely information and services. 2 Reports on branch profitability and inter branch comparisons. 3 Reports on earnings / expenses of branches for effective working of franchise concepts on branches. 4 Transfer of data to and from branches using dial-up / web connectivity using Data transfer features of database to prevent handling errors and tampering. * Please tick Y if software is satisfying requirement else tick N 5
2.1.4 Back office Operations 2.1.4.1 Dematerialization 1 Interface to enter data of request initiated by client for Dematerialization of securities. 2 Maker checker mechanism required for above specified activity. 3 File generation facility for to generate dematerialization batch for uploading in NSDL DPM. 2.1.4.2 Re-materialization 1 Interface to enter data of request initiated by client for re-materialization of securities. 2 Maker checker mechanism required for above specified activity. 3 File generation facility for to generate re-materialization batch for uploading in NSDL DPM. 2.1.4.3 Delivery Instruction 1 Market Trades (Delivery Instruction): Intra DP Transfers 2 Off Market Trades 3 Inter DP Transfer of Securities 4 Bulk authorization of pay in and pay out. 5 Cancellation of un utilized instruction slip books. 6 Maker checker mechanism required for all above specified activities. 2.1.4.4 Pledging of securities: 1 Interface to enter data of request initiated by client for pledging of securities. 2 Maker checker mechanism required for this activity 3 File generation facility for to generate pledged securities batch for uploading in NSDL DPM. 2.1.4.5 Closure of Pledge 1 For a pre determined date between the pledgor and pledgee the pledgor will make the request for closing of pledge. Interface to enter data of request initiated by client for closing of pledge of securities. 2 Maker checker mechanism required for this activity 3 File generation facility for to generate closure pledged securities batch for uploading in NSDL DPM. * Please tick Y if software is satisfying requirement else tick N 6
2.1.4.6 Transmission 1 Legal and / or beneficial title of securities can be transferred in case of death or inheritance. Interface need to be provided for such transfer 2 Maker checker mechanism required for this activity 3 File generation facility for to generate transfer of securities batch for uploading in NSDL DPM. 2.1.4.7 Change in Bank / Residential Address Detail/ Signature: 1 Client can initiate a request for change in Bank/residential Address/ Signature. Interface need to be provided for such transfer 2 Maker checker mechanism required for this activity 3 File generation facility for to generate transfer of securities batch for uploading in NSDL DPM. 2.1.4.8 Billing of Charges for Clients 1 Facility to create different rate cards for different group of clients For eg. Separate rate cards for IDBI group clients, Normal Clients and Corporate clients 2 Rate card should include AMC Charges, Demat Charges and Transaction Charges 3 Defining charges scheme applicable to different clients. 4 Defining various charges on percentage / minimum bases. 5 Including Demat request charges in bills for better accounting. 6 Levying additional charges for special tasks carried out for clients. 7 Printing bills on blank papers / letter heads / pre defined stationery on Dot Matrix Printer / Page printer in pre-set summarized / detailed mode. 8 Forwarding detailed bill to client via E-mail to who are provided summarized bills in print. 9 Verifying NSDL bill figure including late pay-in charges. 10 Viewing of bills through online portal. 11 Option to generate obligatory bills on daily basis. 12 ECS/NEFT file generation for recovery DP charges. 2.1.4.10 Web Site Connectivity 1 A comprehensive web application to allow clients to access information on their account using Internet connection. 2 Data on web site may be updated using back office application database with built in facility. Y Y N N * Please tick Y if software is satisfying requirement else tick N 7
2.2 Interface Requirements 2.2.1 Interface to integrate with Common account opening platform for trading and depository. 1 Two way file upload facility. 2 Reconciliation Reports. 2.2.2 Interface to integrate NSDL DPM software 1 All interface requirements as specified by DPM with checks and control. 2.2.3 Online interface for trading portal from Asian Cerc 1 Display of holding and transactions 2 Display of Blocking and unblocking of securities 3 Display of Billing details 2.2.4 Interface to integrate Back office 1 Ht file generated through back office should be recognized by DP back office software 2 SOT files should provided by DP software as per back office format 2.2.5 Interface for Banking team 1 Upload facility for Bank Receipts for charges. 2 File generation in ECS/NEFT format for recovery of DP charges. 2.3 Technical Requirements 1 Platform : Should be Web-based application and should use industry standard database viz., SQL Server / Oracle. 2 Should have Audit Logs for critical functions. 3 Should be highly scaleable. 4 Should be parameter driven 5 Role based web access 2.4 Security Requirements 1 Should provide for Maker / Checker facility for critical functions 2 Should encrypt the important fields viz., Passwords etc. * Please tick Y if software is satisfying requirement else tick N 8
2.5 MIS Requirements 1 Reports required as per PMLA 2 System should generate Internal MIS Report which are specified below Exception Report Demat request rejected Monthly Transaction Statistics Demat statistics Billing 2.6 Data Migration 1 Data Migration from current DP back office system (Debos) to New back office system should be done. 2.7 Miscellaneous Requirements Y N 1 Facility to print combine bill along with SOT and SOH. 2 All functionality related to DORMANT clients. Auto conversion in to Dormant a/c after pre-defined period of inactivity. Alert and MIS generation All other requirements as per NSDL guideline. 3 Should provide one set of manuals for software. * Please tick Y if software is satisfying requirement else tick N 9
3 General Eligibility Criteria General Eligibility Criteria # S.NO. Details Criteria 01. Gross Annual Turnover Minimum 5 crores 02. Profit in Last 3 years 2007-08 2006-07 2005-06 03. Support in Mumbai 04. Successfully Implemented DP Software in Leading * Brokerage Companies 05. Availability of Web Based Support (Issue Tracker) 06. Having Dedicated support staff 07. Integration with Asian CERC Trading Portal * Having Customer base of more than 25,000/- # Certificated documentary evidence should be provided to prove the points mentioned above. 4 Technical Criteria 1. Solution should protect both ICMS and its Customers from Phishing, Pharming, Man-In-The-Middle attack, Man-In-The-Browser Attack, Man-On- The-Machine Attack, Registration Hijacking and Replay Attack 2. Solution must provide for authentication of both the server and the client. 3. Cryptographic Algorithms used should be based on published mathematical work. Evidence of Algorithm used is expected while you submit Technical bid. 4. Solution should provide Transaction Authentication, Transaction Verification and Transaction Signing 5. The solution should support customization to accommodate the ICMS theme (e.g. color scheme, logo print etc.) 6. The solution should support functionality on different flavors of Browsers (IE, Mozilla, Firefox etc ) 5 Evaluation Criteria 1. Evaluation will be based on the General and Technical evaluation which will be based on the documents submitted by the vendor and the detailed presentations to be given by the vendor along with the product demos to the designated committee. 2. The Bank may use the services of external consultants for bid evaluation 3. All bids shall be evaluated by an Evaluation Committee set up for this purpose by the ICMS. The evaluation shall be on the basis of professional competence and the price quoted. The Proficiency Assessment and the Commercial Assessment shall have weightages of 70% and 30% respectively for evaluation, and these weightages shall be taken into consideration for arriving at the Successful Bidder. 4. Evaluation process as decided by the Bank will be binding to the bidder. 10
5. The ICMS will evaluate and compare the Price bids, which have been determined to be The ICMSs evaluation of a Price Bid will take into account, in addition to the Bid price quoted, one or more of the following factors: a) Deviations in payment schedule from that specified; b) Delivery schedule offered in the bid; c) Other specific criteria indicated in the Bid and/or in the Technical & Functional Specifications. 6. For factors retained in the Bid, one or more of the following quantification methods will be (a) Delivery Schedule: The products and/or Systems and/or Services covered under this invitation are to be supplied, installed and commissioned within the period agreed in contract. No credit will be given to early deliveries. An adjustment of 0.5% of the Bid price per week or part of week will be added for evaluation of Bids offering delayed deliveries. (b) Deviation in payment schedule. If a Bid deviates from the schedule and if such deviation is considered acceptable to the ICMS, the Bid will be evaluated by calculating interest earned for any early payment involved in the terms outlined in the Bid as compared with those stipulated in this invitation, at the rate of 18% per annum. 6 Documents Establishing Eligibility of Product. The system integrator or Bidder shall furnish, as part of its Bid, documents establishing the eligibility and conformity to the Bidding Documents of all products and/or System and/or services which the system integrator or Bidder proposes to supply under the Contract. The documentary evidence of the eligibility of the products and/or System and/or services shall consist of a statement (attached to the Price Schedule) of the country of origin of the products and/or System and/or services offered, which shall be confirmed by a certificate of origin issued at the time of shipment. The documentary evidence of conformity of the products and/or System and/or services to the Bidding Documents may be in the form of literature, drawings, and data, and shall a) a detailed description of the essential technical and performance characteristics of the products and/or Systems. b) an item-by-item commentary on the Technical & Functional Specifications given in the Bid, demonstrating substantial responsiveness of the products and/or System and/or services to those specifications, or a statement of deviations and exceptions to the provisions of the Technical & Functional Specifications. c) a confirmation that, if the System integrator or Bidder offer systems and/or other software produced by another company, such software operates efficiently on the system proposed by the system integrator or Bidder; and the system integrator or Bidder is willing to accept responsibility for its successful operation. 11
7 General Terms : Dead Line for submission of your bids is 10-04-2009. All correspondence should be done to Ms. Gauree Mahajan / Mr. Hitesh Chavan. IDBI Capital Market Services Ltd., IT Centre, Plot No. 39 41, Sector 11, CBD Belapur, Navi Mumbai 400 614. Contact: 39148198/39148024 The IDBI Capital Market Service Ltd. reserves the right to accept or reject any Bid in part or in full, and to annul the Bidding process and reject all Bids at any time prior to contract award, without thereby incurring any liability to the affected system integrator or system integrators or Bidder or Bidders or any obligation to inform the affected system integrator or system integrators or Bidder or Bidders of the grounds for the IDBI Capital Market Service Ltd. action. 12