Xiaoli Jin and Edward W. (Jed) Frees. August 6, 2013

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Xiaoli and Edward W. (Jed) Frees Department of Actuarial Science, Risk Management, and Insurance University of Wisconsin Madison August 6, 2013 1 / 20

Outline 1 2 3 4 5 6 2 / 20

for P&C Insurance Occurrence Transactions Transaction Valuation 1 Valuation 2 Valuation 3 Reporting Settlement 0 T 1 W D1 D 2 2 D 3 S 3 U SD Figure : Development of a Property and Casualty Claim. Definition of Reserve A loss reserve represents the insurer s estimate of its outstanding liabilities for claims that occurred on or before a valuation date. 3 / 20

Methods Characteristic Output Popularity Literature Non-stochastic macro-level models Stochastic macro-level models Deterministic computation algorithms using aggregate claims data Stochastic models using aggregate claims data Point estimate of the outstanding liability First two moments or predictive distribution of the reserve estimate Widely used by practitioners Extensively studied by researches, but not widely used by practitioners Friedland (2010) England & Verrall (2002), Wüthrich & Merz (2008) Stochastic micro-level models Stochastic models using individual claim level data Predictive distribution of the reserve estimate Emerged in a small steam of academic literature, not used by practitioners Norberg (1993, 1999) Antonio & Plat (2012) 4 / 20

Features of Micro-Level Occurrence Valuation 1 Transactions Valuation 2 Transaction Valuation 3 Reporting Settlement 0 T 1 W D1 D 2 2 D 3 S 3 U SD Figure : Development of a Property and Casualty Claim. Features of a typical micro-level reserving model 5 / 20 Has a hierarchical structure with several blocks. Each block models a type of event during claim development process. Different covarites can be incorporated in each block of the model.

Accurate Reserves are Important Actuaries professional responsibilities Limitations of macro-level models / Advantages of micro-level models Extensions to the literature on micro-level reserving 6 / 20

Accurate Reserves are Important Industry Facts U.S. P&C Industry statutory reserve as of EOY 2011 is near $600 billion. 40% of actuaries work in the reserving field. 7 / 20 It is a Liability Under-reserving may result in failure to meet the claim liabilities and even insolvency of the insurer. It is a Cost A reference for insurance pricing, profitability, and capital allocation. It is a Requirement Largest liability on insurers balance sheets and financial statements. Over-reserving makes the insurers appear to be financially weaker than they are.

Actuaries Professional Responsibilities Greg Taylor (1985):... Each actuary involved in the estimation of outstanding claims is under a professional obligation to provide his client with the best quality estimate of which he is capable. It is this obligation,..., which will provide the stimulus for further refinements of claims analysis techniques in the future. 8 / 20

Chapter 7 - Development Technique Basic Chain-Ladder Method Exhibit IV Impact of Change in Product Mix Example Sheet 5 U.S. Auto Changing Product Mix - Paid Claims 9 / 20 PART 1 - Data Triangle Accident Paid Claims as of (months) Year 12 24 36 48 60 72 84 96 108 120 1999 470,000 865,000 1,124,000 1,300,000 1,400,000 1,446,000 1,469,000 1,477,000 1,492,000 1,500,000 2000 493,500 908,250 1,180,200 1,365,000 1,470,000 1,518,300 1,542,450 1,550,850 1,566,600 2001 518,175 953,663 1,239,210 1,433,250 1,543,500 1,594,215 1,619,573 1,628,393 2002 544,084 1,001,346 1,301,171 1,504,913 1,620,675 1,673,926 1,700,551 2003 571,288 1,051,413 1,366,229 1,580,158 1,701,709 1,757,622 2004 599,852 1,103,984 1,434,540 1,659,166 1,786,794 2005 686,001 1,276,601 1,677,289 1,951,435 2006 793,305 1,493,074 1,983,482 2007 927,874 1,766,164 2008 1,097,644 PART 2 - Age-to-Age Factors Accident Age-to-Age Factors Year 12-24 24-36 36-48 48-60 60-72 72-84 84-96 96-108 108-120 To Ult 1999 1.840 1.299 1.157 1.077 1.033 1.016 1.005 1.010 1.005 2000 1.840 1.299 1.157 1.077 1.033 1.016 1.005 1.010 2001 1.840 1.299 1.157 1.077 1.033 1.016 1.005 2002 1.840 1.299 1.157 1.077 1.033 1.016 2003 1.840 1.299 1.157 1.077 1.033 2004 1.840 1.299 1.157 1.077 2005 1.861 1.314 1.163 2006 1.882 1.328 2007 1.903 2008 PART 3 - Average Age-to-Age Factors

Chapter 7 - Development Technique Basic Chain-Ladder Method Exhibit IV Impact of Change in Product Mix Example Sheet 5 U.S. Auto Changing Product Mix - Paid Claims 9 / 20 PART 1 - Data Triangle Accident Paid Claims as of (months) Year 12 24 36 48 60 72 84 96 108 120 1999 470,000 865,000 1,124,000 1,300,000 1,400,000 1,446,000 1,469,000 1,477,000 1,492,000 1,500,000 2000 493,500 908,250 1,180,200 1,365,000 1,470,000 1,518,300 1,542,450 1,550,850 1,566,600 2001 518,175 953,663 1,239,210 1,433,250 1,543,500 1,594,215 1,619,573 1,628,393 2002 544,084 1,001,346 1,301,171 1,504,913 1,620,675 1,673,926 1,700,551 2003 571,288 1,051,413 1,366,229 1,580,158 1,701,709 1,757,622 2004 599,852 1,103,984 1,434,540 1,659,166 1,786,794 2005 686,001 1,276,601 1,677,289 1,951,435 2006 793,305 1,493,074 1,983,482 2007 927,874 1,766,164 2008 1,097,644 PART 2 - Age-to-Age Factors Accident Age-to-Age Factors Key Year Assumption 12-24 24-36 36-48 48-60 60-72 72-84 84-96 96-108 108-120 To Ult 1999 1.840 1.299 1.157 1.077 1.033 1.016 1.005 1.010 1.005 Claims 2000 development 1.840 1.299 patterns 1.157 1.077 do not 1.033vary1.016 substantially 1.005 1.010 over accident 2001 1.840 1.299 1.157 1.077 1.033 1.016 1.005 years. 2002 1.840 1.299 1.157 1.077 1.033 1.016 2003 Requires 1.840 relatively 1.299 stable 1.157 internal 1.077 1.033 and external environment. 2004 1.840 1.299 1.157 1.077 2005 When1.861 the chain-ladder 1.314 1.163 assumption is violated, material errors in the 2006 1.882 1.328 2007 reserve 1.903estimates may appear. 2008 PART 3 - Average Age-to-Age Factors

Extensions to Basic Chain-Ladder Method Trending Techniques Treat the impact of environmental changes as a trend over accident years. Estimate the trend rate with the observed development and adjust the projection of future development with the trend rate. Using actuarial judgments The projection of ultimate losses are totally or partially determined by a prior estimate 10 / 20

Limitations of Essential Limitation Lots of useful micro-level information about the claims development cannot be incorporated in the reserving model. 11 / 20

Limitations of Essential Limitation Lots of useful micro-level information about the claims development cannot be incorporated in the reserving model. Unable to investigate the impact of insureds behavior on claims development Not suitable for a rapidly changing book of business Not suitable for long-tail lines of business with highly heterogenous claims. Based on a small dataset (cells in a run-off triangle) 11 / 20

Extensions to the Literature on Micro-Level The literature on micro-level reserving is in its infancy. A down-to-earth" micro-level model with less complicated specifications. A side-by-side comparison of micro- and macro-level models under various scenarios with simulated data. The target audience is not only academics but also practicing actuaries. 12 / 20

for the Micro-Level Occurrence Transactions Transaction Valuation 1 Valuation 2 Valuation 3 Reporting Settlement 0 T 1 W D1 D 2 2 D 3 S 3 U SD Hierarchical model with five blocks 13 / 20

for the Micro-Level Occurrence Valuation 1 Transactions Valuation 2 Transaction Valuation 3 Reporting Settlement 0 T 1 W D1 D 2 2 D 3 S 3 U SD Hierarchical model with five blocks Block 1: claim occurrence time Uniform Distribution 13 / 20

for the Micro-Level Occurrence Transactions Transaction Valuation 1 Valuation 2 Valuation 3 Reporting Settlement 0 T 1 W D1 D 2 2 D 3 S 3 U SD Hierarchical model with five blocks Block 1: claim occurrence time Uniform Distribution Block 2: reporting delay 0 or Poisson distribution 13 / 20

for the Micro-Level Occurrence Transactions Transaction Valuation 1 Valuation 2 Valuation 3 Reporting Settlement 0 T 1 W D1 D 2 2 D 3 S 3 U SD Hierarchical model with five blocks Block 1: claim occurrence time Uniform Distribution Block 2: reporting delay 0 or Poisson distribution Block 3: transaction occurrence time Survival model for recurrent events 13 / 20

for the Micro-Level Occurrence Transactions Transaction Valuation 1 Valuation 2 Valuation 3 Reporting Settlement 0 T 1 W D1 D 2 2 D 3 S 3 U SD Hierarchical model with five blocks Block 1: claim occurrence time Uniform Distribution Block 2: reporting delay 0 or Poisson distribution Block 3: transaction occurrence time Survival model for recurrent events Block 4: transaction type Multinomial logistic model 13 / 20

for the Micro-Level Occurrence Transactions Transaction Valuation 1 Valuation 2 Valuation 3 Reporting Settlement 0 T 1 W D1 D 2 2 D 3 S 3 U SD Hierarchical model with five blocks Block 1: claim occurrence time Uniform Distribution Block 2: reporting delay 0 or Poisson distribution Block 3: transaction occurrence time Survival model for recurrent events Block 4: transaction type Multinomial logistic model Block 5: payment amount in each transaction Log-normal model 13 / 20

Routine Generation θ Estimation Prediction 1 100% Evaluation,,, 14 / 20 A=number of samples; B=number of projections for each sample

Scenarios Steady Changes in Product Mix Two types of claims: Type 1 (X=0), Type 2 (X=1) Type 2 claims develop faster than Type 1 claims. The proportion of Type 2 claims increases over accident years. Changes in Regulation Claims occurred after the effective date of a new regulation develop faster than those occurred before the effective date. Changes in Claims Processing Claims develop faster after a new claims processing scheme is launched. Inflation Claim payments escalate with inflation. Three inflation structures are used: stable, jump, increasing. 15 / 20 Mixed (changes in product mix under inflation)

Methods under Consideration Basic chain-ladder Trended chain-ladder - Chain-ladder with trending techniques Micro-level model Micro-level model with omitted covariates - Intentionally omit covariates in the estimation and prediction routines 16 / 20

: Steady Environment 0.00 0.02 0.04 0.06 0.08-30 -20-10 0 10 20 30 Figure : Percentage Reserve Error Distributions. Black: basic chain-ladder; blue: micro-level model. 17 / 20

: Steady Environment 0.00 0.02 0.04 0.06 0.08-30 -20-10 0 10 20 30 Figure : Percentage Reserve Error Distributions. Black: basic chain-ladder; blue: micro-level model. Both distributions are centered around 0. No material errors are observed in either method. 17 / 20

: Steady Environment 0.00 0.02 0.04 0.06 0.08-30 -20-10 0 10 20 30 Figure : Percentage Reserve Error Distributions. Black: basic chain-ladder; blue: micro-level model. Given the simplicity of the chain-ladder method, it is remarkable how close the two distributions are. 17 / 20

: Steady Environment 0.00 0.02 0.04 0.06 0.08-30 -20-10 0 10 20 30 Figure : Percentage Reserve Error Distributions. Black: basic chain-ladder; blue: micro-level model. 17 / 20 The reserve error given by the micro-level model appears to have smaller variation. This is likely to be a result of the much more extensive information used by the micro-level model.

: Changes in Product Mix 0.00 0.02 0.04 0.06 0.08 0.10 Case 1-40 -20 0 20 40 60 0.00 0.02 0.04 0.06 0.08 0.10 Case 2-40 -20 0 20 40 60 0.00 0.02 0.04 0.06 0.08 0.10 Case 3-40 -20 0 20 40 60 Figure : Black: basic chain-ladder; blue: micro-level; red: trended chain-ladder; green: micro-level with omitted covariates. The difference in the claims development speed becomes larger going from Case 1 to Case 3. 18 / 20

: Changes in Product Mix 0.00 0.02 0.04 0.06 0.08 0.10 Case 1-40 -20 0 20 40 60 0.00 0.02 0.04 0.06 0.08 0.10 Case 2-40 -20 0 20 40 60 0.00 0.02 0.04 0.06 0.08 0.10 Case 3-40 -20 0 20 40 60 Figure : Black: basic chain-ladder; blue: micro-level; red: trended chain-ladder; green: micro-level with omitted covariates. The difference in the claims development speed becomes larger going from Case 1 to Case 3. 18 / 20 The chain-ladder reserve estimates are over-estimating the outstanding liability. The over-estimation increases from Case 1 to Case 3.

: Changes in Product Mix 0.00 0.02 0.04 0.06 0.08 0.10 Case 1 0.00 0.02 0.04 0.06 0.08 0.10 Case 2 0.00 0.02 0.04 0.06 0.08 0.10 Case 3-40 -20 0 20 40 60-40 -20 0 20 40 60-40 -20 0 20 40 60 Figure : Black: basic chain-ladder; blue: micro-level; red: trended chain-ladder; green: micro-level with omitted covariates. The difference in the claims development speed becomes larger going from Case 1 to Case 3. 18 / 20 Reserve estimates given by the micro-level model do not appear to have material errors.

: Changes in Product Mix 0.00 0.02 0.04 0.06 0.08 0.10 Case 1 0.00 0.02 0.04 0.06 0.08 0.10 Case 2 0.00 0.02 0.04 0.06 0.08 0.10 Case 3-40 -20 0 20 40 60-40 -20 0 20 40 60-40 -20 0 20 40 60 Figure : Black: basic chain-ladder; blue: micro-level; red: trended chain-ladder; green: micro-level with omitted covariates. The difference in the claims development speed becomes larger going from Case 1 to Case 3. 18 / 20 Trending reduces reserve errors, but the variation becomes much larger.

: Changes in Product Mix 0.00 0.02 0.04 0.06 0.08 0.10 Case 1 0.00 0.02 0.04 0.06 0.08 0.10 Case 2 0.00 0.02 0.04 0.06 0.08 0.10 Case 3-40 -20 0 20 40 60-40 -20 0 20 40 60-40 -20 0 20 40 60 Figure : Black: basic chain-ladder; blue: micro-level; red: trended chain-ladder; green: micro-level with omitted covariates. The difference in the claims development speed becomes larger going from Case 1 to Case 3. 18 / 20 When the covariate is omitted, the micro-level model also over-estimates the outstanding liability.

Summary of The basic chain-ladder forecasts are comparable to the micro-level forecasts under a stable environment. Under a changing environment, the chain-ladder assumption no longer holds, resulting in material errors in the reserve estimates. Micro-level models are able to efficiently identify and measure the impact of the environmental changes, and the use of extensive micro-level information reduces the reserve uncertainty, leading to reserve estimates with smaller errors and lower variation. The trending technique does help to reduce the material errors in the chain-ladder estimates, but it also introduces big additional uncertainties. 19 / 20

For actuaries responsible for setting reserves, this study highlights scenarios in which micro-level models might be desirable. Particular attention should be paid when setting reserves for a highly heterogeneous book of business under a changing product mix. The simulation study provides quantitative evidence to rationalize the further investigation of micro-level reserving with empirical data. The hierarchical model can be easily generalized to applications with empirical data. 20 / 20