Important Questions Answers Why this Matters: $0 for In Network providers. $500 Individual/$1,250 Family for Out of Network providers.

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This is only a summary. If you want more detail about your coverage and costs, you can get the complete terms in the policy or plan document at www.iatsenbf.org or by calling 1-800-456-3863. Important Questions Answers Why this Matters: What is the overall deductible? Are there other deductibles for specific services? Is there an out of pocket limit on my expenses? What is not included in the out of pocket limit? Is there an overall annual limit on what the plan pays? Does this plan use a network of providers? Do I need a referral to see a specialist? $0 for In Network providers. $500 Individual/$1,250 Family for Out of Network providers. No. Yes. $1,750 Individual/ $4,375 Family for In Network providers; $5,000 Individual/ $12,500 Family for Out of Network providers. Penalties for failure to obtain pre-authorization for services, premiums, balance-billed charges, and health care this plan doesn t cover. No Yes. See www.empireblue.com or call 1-800-553-9603 for a list of In Network providers. No. You don t need a referral to see a specialist. You must pay all the costs up to the deductible amount before this plan begins to pay for covered services you use. Check your policy or plan document to see when the deductible starts over (usually, but not always, January 1st). See the chart starting on page 2 for how much you pay for covered services after you meet the deductible. You don t have to meet deductibles for specific services, but see the chart starting on page 2 for other costs for services this plan covers. The out-of-pocket limit is the most you could pay during a coverage period (usually one year) for your share of the cost of covered services. This limit helps you plan for health care expenses. Even though you pay these expenses, they don t count toward the out-of-pocket limit. The chart starting on page 2 describes specific coverage limits, such as limits on the number of office visits. If you use an in-network doctor or other health care provider, this plan will pay some or all of the costs of covered services. Be aware, your in-network doctor or hospital may use an out-of-network provider for some services. Plans use the term in-network, preferred, or participating for providers in their network. See the chart starting on page 2 for how this plan pays different kinds of providers. You can see the specialist you choose without permission from this plan.

Are there services this plan doesn t cover? Yes. Some of the services this plan doesn t cover are listed on page 8. See your policy or plan document for additional information about excluded services. Copayments are fixed dollar amounts (for example, $15) you pay for covered health care, usually when you receive the service. is your share of the costs of a covered service, calculated as a percent of the allowed amount for the service. For example, if the plan s allowed amount for an overnight hospital stay is $1,000, your payment of 20% would be $200. This may change if you haven t met your deductible. The amount the plan pays for covered services is based on the allowed amount. If an out-of-network provider charges more than the allowed amount, you may have to pay the difference. For example, if an out-of-network hospital charges $1,500 for an overnight stay and the allowed amount is $1,000, you may have to pay the $500 difference. (This is called balance billing.) This plan may encourage you to use In Network providers by charging you lower deductibles, Copayments and amounts. Common Medical Event If you visit a health care provider s office or clinic If you have a test Services You May Need Primary care visit to treat an injury or illness Specialist visit Other practitioner office visit Preventive care/screening/immunization Diagnostic test (x-ray, blood work) Imaging (CT/PET scans, MRIs) Your Cost If You Use an In Network Provider $25 Copay/Visit for exams, evaluations and consultations, all other services require 20% coinsurance No Charges 20% Your Cost If You Use an Out of Network Provider Limitations & Exceptions Hospital based clinic visits are not covered. Failure to obtain preauthorization for Out of Network providers may result in no coverage or reduced coverage. 2 of 8

If you need drugs to treat your illness or condition. Generic Drugs Brand drugs with no generic equivalent $5.00 retail $12.50 mail 20% of cost, $35 minimum and $50 maximum at retail; $87.50 minimum and $125 maximum for mail 5.00 retail; Claim must be submitted for retail; Not covered for mail 20% of cost, $35 minimum and $50 maximum; Claim must be submitted for retail; Not covered for mail Certain drugs are subject to prior authorization, coverage limits, clinical programs, safety monitoring and quantity limits. Medications that can be obtained without a prescription are not covered If you need drugs to treat your illness or condition. Brand drugs with a generic equivalent Specialty drugs 40% of cost, $45 minimum and $60 maximum at retail; $112.50 minimum and $150 maximum for mail 20% of cost, $35 minimum and $50 maximum at retail; $87.50 minimum and $125 maximum for mail 40% of cost, $45 minimum and $60 maximum; Claim must be submitted for retail; Not covered for mail 20% of cost, $35 minimum and $50 maximum; Claim must be submitted for retail; Not covered for mail Certain drugs are subject to prior authorization, coverage limits, clinical programs, safety monitoring and quantity limits. Medications that can be obtained without a prescription are not covered If you have outpatient surgery Facility fee (e.g., ambulatory surgery center) Physician/surgeon fees 20% 20% 3 of 8

If you need immediate medical attention If you have a hospital stay If you have mental health, behavioral health, or substance abuse needs Emergency room services $50 Copay/Visit $50 Copay/Visit Emergency medical transportation Urgent care Facility fee (e.g., hospital room) Physician/surgeon fee Mental/Behavioral health outpatient services Mental/Behavioral health inpatient services Substance use dis outpatient services Substance use dis inpatient services 20% 20% 20% 20% $25 Copay/Visit for exams, evaluations and consultations, all other services require 20% coinsurance 20% $25 Copay/Visit for exams, evaluations and consultations, all other services require 20% coinsurance 20% If admitted within 24 hours, the ER copay is waived. Out of network providers are covered as innetwork, subject to meeting "emergency" criteria. If services are delivered by an outof-network land ambulance provider not licensed under the NY Public Health Law, you may be required to pay up to the difference between the reasonable and customary allowed amount and the provider s total charges. 4 of 8

If you are pregnant If you need help recovering or have other special health needs If your child needs dental or eye care Prenatal and postnatal care Delivery and all inpatient services 20% Home health care 20% 40% Rehabilitation services Habilitation services $25 Copay/Visit for examinations, evaluations and consultations; all other services require 20% coinsurance Not Covered Skilled nursing care 20% Not covered Durable medical equipment 20% Not Covered Coverage is limited to 200 visits per calendar year (a visit equals four hours of care). Coverage is limited to 30 visits per calendar year for Occupational, Physical, Speech therapy and Rehabilitation. Failure to obtain preauthorization for In Network providers may result in reduced or no coverage. Coverage is limited to 60 days per calendar year. Failure to obtain preauthorization for In Network providers may result in no coverage or reduced coverage. Failure to obtain pre-authorization may result Hospice service 20% Not Covered Coverage is limited to 210 days per lifetime. Eye exam Glasses Dental check-up No charges for one exam each 12 months No charges for one pair every 24 months No charges for up to two per calendar year Exams covered once every 12 months up to network allowance Reimbursed up to $100 each 24 months Covered up to network allowance Children are fully covered for exams once per year up through the age of 18 Children are fully covered for two exams per year up through the age of 18. Excluded Services & Other Covered Services: Services Your Plan Does NOT Cover (This isn t a complete list. Check your plan document for other excluded services.) Cosmetic surgery Long term care Private duty nursing Routine foot care Weight loss program 5 of 8

Other Covered Services (This isn t a complete list. Check your plan document for other covered services and your costs for these services.) Acupuncture Bariatric surgery Chiropractic care Infertility treatment Most coverage provided outside the United States. See www.bcbs.com/bluecardworldwide Non-emergency care when traveling outside the U.S. Your Rights to Continue Coverage: If you lose coverage under the plan, then, depending upon the circumstances, Federal and State laws may provide protections that allow you to keep health coverage. Any such rights may be limited in duration and will require you to pay a premium, which may be significantly higher than the premium you pay while covered under the plan. Other limitations on your rights to continue coverage may also apply. For more information on your rights to continue coverage, contact the plan at 1-800-456-3863. You may also contact your state insurance department, the U.S. Department of Labor, Employee Benefits Security Administration at 1-866-444-3272 or www.dol.gov/ebsa, or the U.S. Department of Health and Human Services at 1-877-267-2323 x61565 or www.cciio.cms.gov. Your Grievance and Appeals Rights: If you have a complaint or are dissatisfied with a denial of coverage for claims under your plan, you may be able to appeal or file a grievance. For questions about your rights, this notice, or assistance, you can contact: Empire Blue Cross and Blue Shield P.O. Box 1407 Church Street Station New York, NY 10008-1407. Does this Coverage Provide Minimum Essential Coverage? The Affordable Care Act requires most people to have health care coverage that qualifies as minimum essential coverage. This plan does provide minimum essential coverage. Does this Coverage Meet the Minimum Value Standard? The Affordable Care Act establishes a minimum value standard of benefits of a health plan. The minimum value standard is 60% (actuarial value). This health coverage does meet the minimum value standard for the benefits it provides. Language Access Services: [Spanish (Español): Para obtener asistencia en Español, llame al 1-800-553-9603.] [Tagalog (Tagalog): Kung kailangan ninyo ang tulong sa Tagalog tumawag sa 1-800-553-9603.] [Chinese ( 中文 ): 如果需要中文的帮助, 请拨打这个号码 1-800-553-9603.] [Navajo (Dine): Dinek'ehgo shika at'ohwol ninisingo, kwiijigo holne' 1-800-553-9603.] To see examples of how this plan might cover costs for a sample medical situation, see the next page. 6 of 8

About these Coverage Examples: These examples show how this plan might cover medical care in given situations. Use these examples to see, in general, how much financial protection a sample patient might get if they are covered under different plans. This is not a cost estimator. Don t use these examples to estimate your actual costs under this plan. The actual care you receive will be different from these examples, and the cost of that care will also be different. See the next page for important information about these examples. Having a baby (normal delivery) Amount owed to providers: $7,540 Plan pays $6,380 Patient pays $1,160 Sample care costs: Hospital charges (mother) $2,700 Routine obstetric care $2,100 Hospital charges (baby) $900 Anesthesia $900 Laboratory tests $500 Prescriptions $200 Radiology $200 Vaccines, other preventive $40 Total $7,540 Patient pays: Deductibles $0 Copays $10 $1,000 Limits or exclusions $150 Total $1,160 Managing type 2 diabetes (routine maintenance of a well-controlled condition) Amount owed to providers: $5,400 Plan pays $4,590 Patient pays $810 Sample care costs: Prescriptions $2,900 Medical Equipment and Supplies $1,300 Office Visits and Procedures $700 Education $300 Laboratory tests $100 Vaccines, other preventive $100 Total $5,400 Patient pays: Deductibles $0 Copays $450 $280 Limits or exclusions $80 Total $810 Note: These numbers assume the patient is participating in our diabetes wellness program. If you have diabetes and do not participate in the wellness program, your costs may be higher. For more information about the diabetes wellness program, please contact: 1-800-553-9603 7 of 8

Questions and answers about the Coverage Examples: What are some of the assumptions behind the Coverage Examples? Costs don t include premiums. Sample care costs are based on national averages supplied by the U.S. Department of Health and Human Services, and aren t specific to a particular geographic area or health plan. The patient s condition was not an excluded or preexisting condition. All services and treatments started and ended in the same coverage period. There are no other medical expenses for any member covered under this plan. Out-of-pocket expenses are based only on treating the condition in the example. The patient received all care from innetwork providers. If the patient had received care from out-of-network providers, costs would have been higher. What does a Coverage Example show? For each treatment situation, the Coverage Example helps you see how deductibles, Copayments, and can add up. It also helps you see what expenses might be left up to you to pay because the service or treatment isn t covered or payment is limited. Does the Coverage Example predict my own care needs? No. Treatments shown are just examples. The care you would receive for this condition could be different based on your doctor s advice, your age, how serious your condition is, and many other factors. Does the Coverage Example predict my future expenses? No. Coverage Examples are not cost estimators. You can t use the examples to estimate costs for an actual condition. They are for comparative purposes only. Your own costs will be different depending on the care you receive, the prices your providers charge, and the reimbursement your health plan allows. Can I use Coverage Examples to compare plans? Yes. When you look at the Summary of Benefits and Coverage for other plans, you ll find the same Coverage Examples. When you compare plans, check the Patient Pays box in each example. The smaller that number, the more coverage the plan provides. Are there other costs I should consider when comparing plans? Yes. An important cost is the premium you pay. Generally, the lower your premium, the more you ll pay in out-ofpocket costs, such as Copayments, deductibles, and. You should also consider contributions to accounts such as health savings accounts (HSAs), flexible spending arrangements (FSAs) or health reimbursement accounts (HRAs) that help you pay out-of-pocket expenses. 8 of 8