Non-Resident Foreign Currency Account (NRFC) Resident Foreign Currency Account(RFC) Securities Investment Account (SIA) Special Foreign Investment

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Non-Resident Foreign Currency Account (NRFC) Resident Foreign Currency Account(RFC) Securities Investment Account (SIA) Special Foreign Investment Deposit Account (SFIDA) Outward Investment Account (OIA) Foreign Exchange Earners Account (FEEA) Post Tsunami Inward Remittance Account (PTIRA) Foreign Currency Accounts for International Services Providers and their Employees (FCISPE) Foreign Currency Account for Agents of Foreign Shipping/Air Line (FCAASA) Resident Guest Scheme Special Accounts Senior Foreign Nationals Special Accounts Inward Remittances Distribution Account (IRDA) Migrant Blocked Account (MBA) Non-Resident Blocked Account (NRBA) Foreign Currency and Rupee Accounts for Foreign Diplomatic Missions, Diplomatic Personnel and their Family members in Sri Lanka Non-Resident Non-National Foreign Currency Account (NRNNFA)

KEY FACT DOCUMENT Non- Resident Foreign Currency Account (NRFC) Non Resident Foreign Currency Account (NRFC) NRFC accounts could be opened and maintained in the form of Current, Savings, or Fixed Deposit accounts Free Internet Banking facility 24 hours access to account through all visa enabled Debit Cards. Convenient foreign currency deposits/withdrawals /Fund transfers through island wide branch network and extended banking hours from selected branches. Loans & Advances in Foreign Currency to Sri Lankans Employed abroad Completion of the account opening Mandate. A copy of valid National Identity Card (NIC) if available and the Passport copy. Proof of foreign address A copy of the embarkation on the passport In the case of a non-national, documentary evidence indicating that he/she was a national of Sri Lanka Letter/documentary proof of Employment abroad. Letter confirming that the client was eligible to open a NRFC account in the event a new account is opened for an existing NRFC account holder of another Bank. Nationals of Sri Lanka who are residents outside Sri Lanka National of Sri Lanka who have returned to Sri Lanka from employment abroad within 90 days. Non Nationals of Sri Lankan origin, who are resident outside Sri Lanka Individuals who have opened Migrant Blocked Accounts (MBA) Individuals who maintain NRFC accounts Minor s resident outside Sri Lanka who are nationals of Sri Lanka or of Sri Lankan origin. Minimum/ Initial deposit USD 100 or equivalent in any other designated foreign currency KEY FACT DOCUMENT Resident Foreign Currency (RFC) Resident Foreign Currency (RFC) RFC accounts could be opened and maintained in the form of Savings, or Fixed Deposit accounts Free Internet Banking facility 24 hours access to account through all visa enabled Debit Cards. Convenient foreign currency deposits/withdrawals /Fund transfers through island wide branch network and extended banking hours from selected branches. Completion of the account opening Mandate. A copy of the National Identity Card (NIC) and in the absence of the NIC, Driving License/ Passport which carries the NIC number. Proof of Address (If required) Letter confirming that the client is eligible to open a RFC account. In the event a new account is opened for an existing RFC account holder of another Bank. Resident in Sri Lanka over 18 years of age An existing RFC account holder is eligible to open a new RFC account in any other Bank and the new account should be opened with funds transferred from the existing RFC account Minor s resident outside Sri Lanka who are nationals of Sri Lanka or of Sri Lankan origin. Minimum/ Initial deposit USD 100 equivalent in any designated foreign currency

KEY FACT DOCUMENT Securities Investment Account (SIA) Securities Investment Account (SIA) A SIA may be opened in the form of Savings or Current Account. Free Internet Banking facility Permitted Debits and Credits will be as per the prevailing regulations /Instructions issued by the department of Exchange Control of Central Bank of Sri Lanka. Completion of the account opening Mandate. Submission of the documents requested by the bank (for corporate bodies) A copy of the Passport Visa if available Proof of foreign Address Eligible Investors Foreign Institutional Investors (FII) including country funds, regional funds or mutual funds. Corporate bodies incorporated outside Sri Lanka. Citizens of foreign states whether resident in Sri Lanka or outside Sri Lanka. Non-resident Sri Lankans A SIA shall be opened with a the proceeds of a permitted credit A SIA may be maintained in Sri Lanka rupee or in any other designated foreign currency A SIA may be held jointly by eligible investors. Other No cheque book will be issued SIA Current Accounts cannot be overdrawn KEY FACT DOCUMENT Special Foreign Investment Deposit Account (SFIDA) Special Foreign Investment Deposit Account (SFIDA) Financial and other benefits including any A SFIDA may be opened in the form of Savings or Current Account. Free Internet Banking facility. Permitted Debits and Credits will be as per the prevailing regulations /Instructions issued by the department of Exchange Control of Central Bank of Sri Lanka. Completion of the account opening Mandate. A copy of the unexpired passport Foreign citizenship (ex: Resident visa ) Overseas address verification. Eligible Investors Citizens of foreign states or Sri Lankan citizen s resident outside Sri Lanka over 18 years of age. corporate bodies incorporated outside Si Lanka & foreign institutional investors such as country funds mutual funds and regional funds

KEY FACT DOCUMENT OUTWARD INVESTMENT ACCOUNT (OIA) Outward Investment Account (OIA) Free Internet Banking facility for personal accounts. Completion of the respective account opening mandate. Submission of other registration and additional documents. Submission of other partnership company related documentation. Eligible Investors Individuals resident in Sri Lanka over 18 years of age Companies other than companies limited by guarantee registered under the company act no 7 of 2007 Partnerships registered in Sri Lanka Only permitted to allow Resident Investors to invest in shares of companies incorporated outside Sri Lankan and Sovereign bonds issued by foreign governments and governmental organizations. Only Savings Accounts to be opened.

KEY FACT DOCUMENT FOREIGN EXCHANGE EARNERS ACCOUNT (FEEA) Foreign Earners (FEEA) Exchange Account FEEA accounts could be opened and maintained in the form of Current, Savings or Fixed Deposit accounts. Free Internet Banking facility Convenient foreign currency deposits/withdrawals /Fund transfers through island wide branch network and extended banking hours from selected branches. Fees /charges, commission, Please refer the NDB web site for tariffs and latest interest Completion of the respective account opening mandate. Submission of registration and additional documents in case of a proprietor/ partnership/company. The following additional documents are required for opening of FEEA For Exporters/ Indirect Exporters; EDB Certificate issued by the Export Development Board. For Gem and/or Jewellery Dealers; Certificate obtained from the National Gem and Jewellery Authority which confirms that the client is a licensed gem and/or Jewellery dealer. For Professional Service Providers; Any form of agreement or letter confirming the agreement between the foreign party to provide professional service/s For clients engaged in Freight Forwarding, Hospitality industry or other areas; Any form of official document/ agreement/ certificate/ letter confirming that they are engaged in above services Eligible Investors The following persons resident in Sri Lanka who earn foreign exchange Individuals Sole proprietorships and partnerships registered in Sri Lanka A Company incorporated in Sri Lanka A Company incorporated outside Sri Lanka which is registered as an overseas company under the Companies Act No 07 of 2007 A State institution with the recommendation of the Secretary to the relevant line Ministry or appropriate Authority. A person eligible to borrow in foreign currency, from a person resident outside Sri Lanka under permission granted by the Controller of Exchange. A Non-Governmental Organization shall not be permitted to open and maintain FEEA Cheque books shall not be issued

KEY FACT DOCUMENT Post Tsunami Inward Remittance Account (PTIRA) Post Tsunami Inward Remittance Account (PTIRA) PTIRA account could be opened and maintained in the form of Saving, Current and Fixed Deposits. Permitted Debits and Credits will be as per the prevailing regulations /Instructions issued by the department of Exchange Control of Central Bank of Sri Lanka.. Opening Documentation and submission of source documents. One of the Following documents to be provided - The certificate of Registration granted by the National Secretariat for NGO s under the Voluntary Social Service Organizations (Registration and Supervision) Act No 31 of 1980 or - In the absence of above the recommendation made by the Center for Non-Governmental Sector (CNGS) of the Ministry of Finance for registration of the NGO Foreign Persons and entities including foreign governments to Non- Governmental Organizations (NGOs) operating in Sri Lanka who receive foreign remittances may open PTIRA Accounts. KEY FACT DOCUMENT Foreign Currency Accounts for International Services Providers and their Employees (FCISPE) Foreign Currency Accounts for International Services Providers and their Employees (FCISPE) Financial and other benefits including any A FCAISPE account could be opened and maintained in the form of Saving, Current and Fixed Deposits. Permitted Debits and Credits will be as per the prevailing regulations /Instructions issued by the department of Exchange Control of Central Bank of Sri Lanka. interest, for tariffs and latest interest Any resident company or partnership registered in Sri Lanka or any Individual resident in Sri Lanka rendering services while based in Sri Lanka to any person resident outside Sri Lanka in the course of carrying on any profession or occupation listed in Exchange Control Direction 06/04/05/2010 schedule I. Individuals employed by the eligible service providers on permanent or contractual basis and entered into agreements with such services providers to be remunerated on part or entirety in foreign currency for services rendered to such employer while carrying on any profession or occupation listed in Exchange Control Direction 06/04/05/2010 Schedule I

KEY FACT DOCUMENT Foreign Currency Account for Agents of Foreign Shipping/Air Line (FCAASA) Foreign Currency Account for Agents of Foreign Shipping/Air Line (FCAASA) Financial and other benefits including any A FCAASA account could be opened and maintained in the form of saving and Current Accounts. Free Internet Banking E-statement Permitted Debits and Credits will be as per the prevailing regulations /Instructions issued by the department of Exchange Control of Central Bank of Sri Lanka. for tariffs and latest interest Submission of a valid license or letter issued by DGMS or DGCAA, as the case may be, confirming that the agent has been authorized to operate as a shipping agent or a GSA in Sri Lanka, of the foreign principal. A certified copy of the letter signed by the foreign principal or an agreement signed by the agent and the foreign principal appointing the said entity as the agent in Sri Lanka. The following persons resident in Sri Lanka (hereinafter referred as agent ) who represent in Sri Lanka, a foreign shipping line or a foreign airline (hereinafter referred as foreign principal ); o Any person authorized to carry on business as a Shipping Agent in Sri Lanka on behalf of a foreign shipping line whose particulars are indicated in the License to Carry on Business as a Shipping Agent which has been issued by the Director General of Merchant Shipping (DGMS). o Any person authorized to carry on business as a General Sales Agent (GSA) in Sri Lanka for a foreign airline possessing a valid International Airline License or any other authorization issued by the Director General of Civil Aviation, Civil Aviation Authority of Sri Lanka (DGCAA). KEY FACT DOCUMENT Resident Guest Scheme Special Accounts Resident Guest Scheme Special Accounts Financial and other benefits including any Accounts may be opened in the following categories o Resident Guest Foreign Currency Accounts (RGFCA) Special Account for Investors o Resident Guest Rupee Current Account - Investors (RGRCA Investors) o Resident Guest Rupee Current Account - (RGRCA Professionals) Permitted Debits and Credits will be as per the prevailing regulations /Instructions issued by the department of Exchange Control of Central Bank of Sri Lanka. No Cheque books shall be issued An investor has to remit a sum of USD $ 250,000 or an equivalent amount in any convertible foreign currency for the investment and USD 35,000 per person for living expenses in Sri Lanka of the investor and each dependent accompanying the investor. Professionals intending to reside in Sri Lanka have to remit USD 2,000 per month for living expenses and USD 1,000 per month for each dependent including spouse.

KEY FACT DOCUMENT Senior Foreign Nationals Special Accounts Senior Foreign Nationals Special Accounts A SFNSA account could be opened and maintained in the form of saving, Current and Fixed Deposit Accounts. Senior foreign nationals aged 55 years and above who have obtained a Resident Visa under the Sri Lanka MY DREAM HOME PROGRAMME are eligible to open SFNA Accounts. Applicants are allowed to bring their spouses and dependents. A remittance of a minimum of USD $15,000 or its equivalent in other convertible foreign currency is required to open a Fixed Deposit. A monthly remittance of USD $1,500 for the principal applicant and USD & 750 or equivalent in other foreign currency for the spouse and each dependent child for their up keeping in Sri Lanka shall be deposited in LKR to a Current or Savings Account. KEY FACT DOCUMENT Inward Remittances Distribution Account (IRDA) Inward Remittances Distribution Account (IRDA) An IRDA account could be opened in the form of a Current Account. interest, Companies incorporated in Sri Lanka who has arrangements with overseas employers to distribute wages and/or earnings of Sri Lankans who are employed by such overseas employers and rendering services outside Sri Lanka are eligible to open IRD Accounts. Central Bank of Sri Lanka Form 1 and 2 with regard to Sale and Purchase of Foreign Exchange should be obtained for transactions

KEY FACT DOCUMENT Migrant Blocked Account (MBA) Migrant Blocked Account (MBA) An MBA may be opened in the form of Savings Accounts. Valid Passport Copy and proof of Permanent Residency Sri Lankan Emigrants who have obtained Permanent Residency (PR) after 12 th June 2013 are eligible to open MBA Accounts. Prior approval from the Controller of Exchange is required before opening an MBA. KEY FACT DOCUMENT Non-Resident Blocked Account (NRBA) Non-Resident Blocked Account (NRBA) An NRBA may be maintained in the form of savings, current or fixed deposits. Local disbursements are freely allowed. However, outward fund transfers are subject to the existing migration allowances applicable to the emigrant at the point of transferring funds. Valid Passport Copy and proof of Permanent Residency Non-residents including emigrants (those who were born in Sri Lanka and subsequently obtained the PR in another country before 12 th June 2013) and nonnationals are eligible to open NRBA No Cheque Books shall be issued. KEY FACT DOCUMENT Foreign Currency and Rupee Accounts for Foreign Diplomatic Missions, Diplomatic Personnel and their Family members in Sri Lanka Foreign Currency and Rupee Accounts for Foreign Diplomatic Missions, Diplomatic Personnel and their Family members in Sri Lanka A Diplomatic Account may be maintained in the form of savings, current or fixed deposits. A diplomatic personal may submit the Visa page confirming the diplomatic status Address proof Foreign diplomatic missions, diplomatic personal and their family members in Sri Lanka are eligible to open the following accounts. - Diplomatic Foreign Currency Accounts (DFA) and - Diplomatic Rupee Accounts (DRA).

KEY FACT DOCUMENT Non-Resident Non-National Foreign Currency Account (NRNNFA) Non-Resident Non- National Foreign Currency Account (NRNNFA) A NRNNF Account may be maintained in the form of savings or current Account. A copy of the Passport Visa if available Proof of foreign Address Non-nationals either on temporary visit to Sri Lanka or intending to visit Sri Lanka is eligible to open NRNNF Accounts.

Share your feedback with us We are committed to delivering our services to your satisfaction at all times. Your feedback will help us learn how well we meet your expectations and improve where necessary. How to share your feedback: You may contact your Branch Manager (Branch Contact Details) or your Relationship Manager Contact the 24 hour Call Centre on +94 (0) 11 2448888 E-mail us at: contact@ndbbank.com Write to: The Manager Customer Relationship Management. National Development Bank PLC. No 40, Nawam Mawatha, Colombo 02. How we respond: Upon receipt of a Complaint, we will record it in the Bank s Complaint Tracking System and attempt to resolve the concern immediately. In the event we are unable to do so, we will provide you with a solution within three working days. If we are unable to meet this time line due to the nature of the complaint, we will update you with an estimated response time. In the event you are not entirely satisfied with our response to your concern, you may contact the Office of the Financial Ombudsman of Sri Lanka. Mr. Ananda Kumaradasa The Financial Ombudsman Office of the Financial Ombudsman 143A, Vajira Road Colombo 05 Contact number: +94 11 259 5624 TeleFax: +94 11 259 5625 Email: fosril@sltnet.lk Website: www.financialombudsman.lk