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Retail Banking Sch edule of Charges Effective 02 January 2018

Contents ACCOUNT SERVICES Chequing 2 Savings 3 Fixed Term Deposits 4 Butterfield Debit Cards & ATM Banking 4 Credit Reference 4 SAFETY DEPOSIT BOXES 4 CREDIT PRODUCTS PRODUCTS 3 Credit Cards 5 Loans 6 Mortgages 6 BUTTERFIELD ONLINE BANKING 6 PAYMENT PRODUCTS Bank Drafts / Manager s Cheques 7 International Money Transfers (Wires) 7 Standing Orders 7 Foreign Exchange & Currency Handling Charges 7 Charges are quoted in CI$ unless otherwise stated 1

Account Services CHEQUING Currencies CI$ & US$ Interest bearing No Application Local personal use Statement frequency Monthly Cheque book production (24 leaves) $6.00 Online transactions (per item) $0.30* Monthly compliance $2.00 per account Monthly maintenance** (waived if Average Daily Balance maintained) $6.00 per account Average Daily Balance required** $5,000.00 Debit Card (POS) transactions and ATM withdrawals per item $0.30* Paying cheques (cheque processing fee - per item) $0.70* Cash withdrawals (over the counter) $1.00* Processing deposits and credits (per item) $0.30 Direct debit processing (per item) $1.00* Direct debit reversals $10.00 Intra-account transfers (same customer - non online transfer, per item) $4.00 Inter-account transfers (other Butterfield accounts - non online transfer, per item) $5.00 Utility bill payments - over the counter $2.00 Foreign cheques deposited (per item) $10.00 Deposited cheque returned unpaid $20.00 Interest on overdraft balance Variable rates Authorised overdraft (min. subject to approval) Cheque processing while in unauthorised overdraft $20.00 (per item) NSF cheque - deposited or issued $20.00 Stop payment $20.00 Coin handling - CI$ only 2% Cash handling - (USD,CAD,GBP,EUR) over $5,000.00 - Butterfield account holder 1% Cash handling - non CI$ non account holder (limitations apply) 2% Dormant account - Inactive advice letter - after 2 years $75.00 / after 3 years $50.00 / after 7 years Providing copies of paid cheques (non-online) per item $1.00 Research - within past six months, per hour, min 1hr $30.00 Research - older than six months, per hour, min 1hr $50.00 Outgoing collection fee for cheques (drawn overseas) minimum $60.00 plus any charges by the foreign bank for processing Paper statement (per statement)(no charge for e-statements) $4.00 in account currency Account transaction print (per statement) $3.00 Statement reprint (per page on plain paper) $5.00 Statement reprint (per page on statement paper) $10.00 Setup special statement handling request (per account - limited options available) $20.00 Special statement handling request (per each statement handled) $10.00 Account closure within 90 days of opening $25.00 Cheque cashing for non Butterfield customer $5.00 ** Definition of Average Daily Balance: A statement cycle consists of 20 business days. At the end of each business day during this cycle, balance is calculated. Then, at the end of the statement cycle, these balances are averaged to determine s Average Daily Balance *** Account closed and the balance will be sent to the Cayman Islands Government as per the Dormant Account Law 2010 2

Account Services SAVINGS Product Regular Savings Call Young Savers (ages 0-17) Currencies All major currencies USD All major currencies Interest bearing Yes Yes Yes Application Local personal use only Local personal use only Local personal use only Statement frequency Quarterly Monthly Quarterly Online transactions (per item) $0.30* $0.30* $0.30* Monthly compliance $2.00 per account $2.00 per account Monthly maintenance** (waived if Average $2.00 per account $2.00 per account Daily Balance maintained) Average Daily Balance required** $350 $350 N/A Debit card (POS) transactions and ATM $0.30* $0.30* withdrawals per item Cash withdrawals (over the counter) $1.00* $1.00* Processing deposits and credits (per item) Direct debit processing (per item) $1.00* $1.00* N/A Direct debit reversals $10.00 $10.00 N/A Intra-account transfers (same customer - $4.00 $4.00 non online transfer, per item) Inter-account transfers (other Butterfield $5.00 $5.00 accounts - non online transfer, per item) Utility bill payments - over the counter $2.00 $2.00 N/A Deposited cheque drawn in the USA USD 10.00 USD 10.00 USD 10.00 Deposited cheque returned upaid $20.00 $20.00 $20.00 Coin handling - CI$ only 2% 2% Cash handling - non CI$ over $5,000 1% 1% N/A Dormant account - Inactive advice letter - after 2 years $75.00 / after 3 years $50.00 / after 7 years $75.00 / after 3 years $50.00 / after 7 years Research - within past six months, per hour, min 1hr Research - older than six months, per hour, min 1hr Outgoing collection for cheques (drawn overseas) minimum Paper statement (per statement) (no charge for e-statements) $30.00 $30.00 $50.00 $50.00 $60.00 plus any charges by the foreign bank for processing $60.00 plus any charges by the foreign bank for processing 4.00 in account currency 4.00 in account currency N/A Account transaction print (per statement) $3.00 $3.00 Statement reprint (per page on plain $5.00 $5.00 paper) Statement reprint (per page on statement $10.00 $10.00 paper) Setup special statement handling request $20.00 $20.00 (per account - limited options available) Special statement handling request (per $10.00 $10.00 N/A each statement handled) Audit confirmation - single account $60.00 $60.00 N/A Audit confirmation - each additional account $10.00 $10.00 N/A Account closure within 90 days of opening $25.00 $25.00 N/A $60.00 plus any charges by the foreign bank for processing ** Definition of Average Daily Balance: A statement cycle consists of 20 business days. At the end of each business day during this cycle, balance is calculated. Then, at the end of the statement cycle, these balances are averaged to determine s Average Daily Balance *** Account closed and the balance will be sent to the Cayman Islands Government as per the Dormant Account Law 2010 3

Account Services FIXED TERM DEPOSIT Research - within past six months, per hour, min 1hr $30.00 Research - older than six months, per hour, min 1hr $50.00 Breakage ) $40.00 charge may vary depending on amount withdrawn and term left to maturity Termination on maturity (min. two business days notice prior to maturity to avoid break fee) Ammend on maturity Create fixed deposit BUTTERFIELD DEBIT CARDS AND ATM BANKING Debit card issue Card replacement / additional card $25.00 Withdrawal at a Butterfield ATM (per item) $0.30* Withdrawal at a non-butterfield local ATM (per item) $2.00 Withdrawal at an overseas ATM $3.00 (plus foreign bank charge) Debit card used at Point of Sale (POS) (per item) $0.30* Rush Card (if customer requires card prior to standard issuance period) $20 CREDIT REFERENCE Standard reference - per letter (three business day turnaround) $20.00 Standard reference - per letter $45.00 (same day express - daily cut-offs apply) Safe Deposit Boxes SAFETY DEPOSIT BOX SIZE ANNUAL RENTAL FEE per year rental period six months) 1.5 x 5 $60.00 2.5 x 5 $75.00 2.5 x 10 $90.00 5 X 5 $125.00 5 x 10 $200.00 10 x 10 $300.00 LOCK AND KEY Replace lock and provide new key $250.00 4

Credit Products CREDIT CARDS Butterfield / AAdvantage Standard MasterCard Butterfield / AAdvantage Platinum MasterCard Butterfield / AAdvantage Black MasterCard Credit Cards Butterfield Visa Classic Butterfield Line Butterfield Visa Gold Butterfield Visa Platinum Minimum line of credit $500.00 $1,000.00 $5,000.00 $10,000.00 $1,000.00 $10,000.00 $20,000.00 Maximum line of credit N/A N/A N/A N/A $5,000.00 N/A N/A Visa rewards Rewards None None Butterfield miles AAdvantage miles AAdvantage miles AAdvantage miles Rewards annual fee None None $25.00 Free Free Free Free Annual fee - $50.00 $15.00 per $140.00 $85.00 $165.00 $325.00 primary card month Annual fee - $25.00 $5.00 per month $50.00 $70.00 $42.50 $82.50 $162.50 additional card Over-limit fee (per $35.00 $35.00 $35.00 $35.00 $35.00 $35.00 $35.00 transaction) Card replacement fee $35.00 $35.00 $35.00 $35.00 $35.00 $35.00 $35.00 Auto-pay setup fee $12.00 $12.00 $12.00 $12.00 $12.00 $12.00 $12.00 Auto-pay monthly fee $3.00 $3.00 $3.00 $3.00 $3.00 $3.00 $3.00 Rush card fee $20.00 $20.00 $20.00 $20.00 $20.00 $20.00 $20.00 Late payment fee (per $45.00 $45.00 $45.00 $45.00 $45.00 $45.00 $45.00 month) Credit limit increase $35.00 $35.00 $35.00 $35.00 $35.00 $35.00 $35.00 Temporary credit limit increase $35.00 $35.00 $35.00 $35.00 $35.00 $35.00 $35.00 Cash advance charge 2% 2% Cash Advance Allowance N/A Minimum $250.00 daily Maximum $1000.00 daily 2% 2% 2.75% $5.00) N/A N/A 20% of your available daily balance 2% 20% of your available daily balance 2% 20% of your available daily balance Research fee per hour $30.00 $30.00 $30.00 $30.00 $30.00 $30.00 $30.00 Disputes/enquirers $20.00 $20.00 $20.00 $20.00 $20.00 $20.00 $20.00 initiated by cardholder where charge is proven to be correct Interest rate 18.50% USD Prime + 17.25% 17.25% 19.25% 17.25% 17.25% 3% - Secure; USD Prime + 6% - Unsecure Replacement $7.50 $7.50 $7.50 $7.50 $15.00 $7.50 $7.50 statement (per statement) Handling fee for NSF $40.00 $40.00 $40.00 $40.00 $40.00 $40.00 $40.00 returned cheques Balance protection fee Minimum payment Rush PIN Mailer $50 N/A $50 $50 $50 $50 $50 Penalty Interest Rate for accounts delinquent for 60 days or more Effective 11th January 2017 5

Credit Products LOANS Loans Consumer Loans Educational (Local or Overseas) Debt Consolidation Administration 1% of loan amount CI) 1% of loan amount CI) 1% of loan amount CI) Late payment $30.00 $30.00 $30.00 Loan payment reminder (If past seven days late, other collection fees may apply) $25.00 $25.00 $25.00 MORTGAGES Mortgages First Legal Mortgage Second Mortgage (deed of further charge) Home Equity Administration 1% of loan amount CI) 1% of loan amount CI) 1% of loan amount CI) Appraisal CI$400.00-1,000.00 (cost range depending on property size and location) Inspection N/A N/A N/A Late payment $30.00 $30.00 $30.00 Outstanding insurance premium 2% - 6% over existing interest rate 2% - 6% over existing interest rate 2% - 6% over existing interest rate Butterfield Online Bankiing USD CAD GBP EUR AUD CHF NZD SGD International drafts* Up to 10,000 15.00 15.00 15.00 15.00 15.00 N/A N/A N/A 10,000.01 to 100,000 25.00 25.00 25.00 25.00 25.00 N/A N/A N/A 100,000.01 + 100.00 100.00 100.00 100.00 100.00 N/A N/A N/A Wire transfer - outgoing* Up to 1,000 25.00 25.00 25.00 25.00 25.00 25.00 25.00 25.00 1,000.01 to 100,000 40.00 40.00 40.00 40.00 40.00 40.00 40.00 40.00 100,000.01 + 80.00 80.00 80.00 80.00 80.00 80.00 80.00 80.00 Stop payment (limitations apply) 50.00 60.00 30.00 50.00 60.00 N/A N/A N/A Local manager s cheques* CI$10.00 Own account transfer $0.30 Internal transfer to other customer $0.30 Domestic transfers $2.00 Bill and credit card payments $0.30 Payments in other currencies will be charged at the above USD rates on the payment currency s USD equivalent, subject to a CI$50 minimum. 6

Payment Products BANK DRAFTS AND MANAGER S CHEQUES Local manager s cheque $10.00 USD CAD GBP EUR CHF AUD NZD SGD International Drafts (NON ONLINE) Up to 10,000 20.00 20.00 20.00 20.00 20.00 20.00 20.00 20.00 10,000.01 to 100,000 35.00 35.00 35.00 35.00 35.00 35.00 35.00 35.00 100,000.01 + 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 Copies of drafts/cheques $1.00 Drafts hand delivered within George Town and SMB area (+ draft fee) $10.00 INTERNATIONAL MONEY TRANSFERS (WIRES) USD CAD GBP EUR CHF AUD NZD JPY SGD Incoming wire transfer to Butterfield account 6.00 6.00 3.00 4.00 6.00 6.00 7.00 500 10.00 Outgoing wire transfer processed manually by bank* (See discounted rates for payments processed via Butterfield Online) Up to 1,000 45.00 45.00 45.00 45.00 45.00 45.00 45.00 N/A 50.00 1,000.01 to 100,000 80.00 80.00 80.00 80.00 80.00 80.00 80.00 N/A 75.00 100,000.01 + 105.00 105.00 105.00 105.00 105.00 105.00 105.00 N/A 100.00 Payments in other currencies will be charged at the above USD rates on the payment currency s USD equivalent, subject to a CI$50 min. Wire transfer payment tracer (at remitter s request) $50.00 Return wire payment not credited, Bank unable to apply $25.00 (deducted from return) Copy of incoming payment message $20.00 STANDING ORDERS Set-up $5.00 Amendments (each) $5.00 Transfer to Butterfield accounts $5.00 Transfers to overseas banks (per event plus draft/wire fee $5.00 and courier) Transfers to accounts at other local banks $5.00 (per event, plus draft/wire fee) FOREIGN CURRENCY & COIN HANDLING Disbursement of cash notes $5,000.00 or more (CAD,USD,GBP,EUR) 1% - account holders only Coin handling - CI$ only 2% 7

187753 Rev 04/18