Milestones and. Human Resources Policies and Procedures

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Overview Leadership Milestones and Achievements Perspectives STATEMENT ON RISK MANAGEMENT AND INTERNAL CONTROL Human Resources Policies and Procedures The Human Resources SOP of BHB encompasses areas of human resources management such as the recruitment of new employees based on fit and proper criteria, performance appraisals, training and development. Annual Business Plan and Budgeting Process The Group s annual budget is prepared based on the annual business plans of BHB s operating subsidiaries. The budget and business plan are approved by the subsidiaries respective Boards and subsequently endorsed by BHB Board. Actual performances of the subsidiaries are reviewed against the targeted results on a quarterly basis allowing for timely response and corrective actions to be taken to ensure the business targets are met. The subsidiaries performances are assessed against the budget, business plans and key financial indicators. Technology ( IT ) System IT is key in supporting the service efficiency and delivery systems of the Group. The IT Risk Framework was developed to ensure that risks are correctly identified and mitigated accordingly. BHB s Banking and Takaful subsidiaries also have develop their IT policies to address issues of security and risk related to IT. The subsidiaries continue to upgrade their IT systems to enhance efficiency of their business operations and to facilitate the implementation of their risk-based capital frameworks. During the period under review, the subsidiaries also undertook a number of IT system upgrades in view of new regulatory requirements, including the Personal Data Protection Act 2010, Islamic Financial Services Act 2013 and the Goods and Services Tax Act 2014. Performance Review The Board receives and reviews reports from the Management on the Group s financial and operational performance, risk management as well as legal and regulatory matters on a quarterly basis. The financial performance presented highlights the key financial indicators of which include amongst others the ratio on profitability, capital adequacy and asset quality. The actual performance of BHB and its operating subsidiaries are assessed against approved budgets and business plans, key financial indicators as well as industry averages to identify significant deviations and gaps, for the respective Managements to take remedial measures where necessary. ASSURANCE FROM MANAGEMENT The Board has received assurance from BHB s Group CEO and the Group Chief Financial Officer that the Group s risk management and internal control systems are operating adequately and effectively, in all material aspects, during the financial year under review and up to the date of this Statement. Taking into consideration the assurance from Management and the input from the relevant assurance providers, the Board is of the view that the systems of risk management and internal control are performing satisfactorily and are adequate to safeguard the shareholders investments, customers interest and the Group s assets as well as there were no significant problems. The Group will continue to implement new measures to strengthen the internal control and risk management environment. 104

Accountability Financial Statements Shareholders 19 th AGM REVIEW OF THE STATEMENT BY EXTERNAL AUDITORS The external auditors have reviewed this Statement on Risk Management and Internal Control pursuant to the scope set out in Recommended Practice Guide ( RPG ) 5 (Revised 2015), Guidance for Auditors on Engagements to Report on the Statement on Risk Management and Internal Control included in the Annual Report issued by the Malaysian Institute of Accountants ( MIA ) for inclusion in the Annual Report of the Group for the financial year ended 31 December 2015. Based on the review conducted, the external auditors have reported to the Board that nothing has come to their attention that cause them to believe that the statement intended to be included in the Annual Report of the Group, in all material respects: (a) has not been prepared in accordance with the disclosures required by paragraphs 41 and 42 of the Statement on Risk Management and Internal Control: Guidelines for Directors of Listed Issuers, or (b) is factually inaccurate. RPG 5 (Revised 2015) does not require the external auditors to consider whether the Directors Statement on Risk Management and Internal Control covers all risks and controls, or to form an opinion on the adequacy and effectiveness of the Group s risk management and internal control system including the assessment and opinion by the Board of Directors and Management thereon. The auditors are also not required to consider whether the processes described to deal with material internal control aspects of any significant problems disclosed in the Annual Report will, in fact, remedy the problems. This statement is made in accordance with the resolution of the Board dated 13 April 2016. 105

Overview Leadership Milestones and Achievements Perspectives ADDITIONAL COMPLIANCE INFORMATION 1. SHARE BUYBACKS BHB did not purchase any of its own shares during the financial year ended 31 December 2015. 2. OPTIONS, WARRANTS OR CONVERTIBLE SECURITIES BHB had on 11 December 2013 issues 426,715,958 Free Detachable Warrants pursuant to the Renounceable Rights Issue of 426,715,958 new ordinary shares of RM1.00 each in BHB in respect of the financial year ended 31 December 2013. Details of the warrant holdings is set out on pages 265 to 268 of the Annual Report. BHB did not issue any options, warrants or convertible securities in respect of the financial year ended 31 December 2015. 3. AMERICAN DEPOSITORY RECEIPT ( ADR ) OR GLOBAL DEPOSITORY RECEIPT ( GDR ) BHB did not sponsor any ADR or GDR programme in the financial year ended 31 December 2015. 4. NON-AUDIT FEES The amount of non-audit fees paid/payable by BHB to its external auditors and their affiliated companies for the financial year ended 31 December 2015 is set out on page 95 of the Annual Report. 5. PROFIT GUARANTEE BHB did not give out any profit guarantee during the financial year under review. 6. LIST OF PROPERTIES The list of BHB s properties is set out on pages 254 to 260 of the Annual Report. 7. MATERIAL CONTRACTS INVOLVING DIRECTORS AND MAJOR SHAREHOLDERS Save as disclosed below and the related party transactions disclosed in Note 44 of the Financial Statements, no other material contract entered into by BHB or its subsidiary companies involving Directors and/or major shareholders interest was still subsisting at the end of the financial year or entered into since the end of the previous financial year. (a) A Deed Poll dated 25 October 2013 was executed by BHB constituting the issuance of 426,715,958 free detachable warrants pursuant to the renounceable rights issue of 426,715,958 new ordinary shares of RM1.00 each in BHB together with 426,715,958 free detachable warrants. 8. IMPOSITION OF SANCTIONS AND/OR PENALTIES There were no public sanctions and/or penalties imposed on the Company or its subsidiaries, Directors or Management arising from any significant breach of rules/guidelines/legislations by the relevant regulatory bodies during the financial year under review. 9. VARIATION ON RESULTS There was no variation in results (differing by 10% or more) from any profit estimated forecast or projection of unaudited results announced. 106

Accountability Financial Statements Shareholders 19 th AGM 10. GENERAL MANDATE BHB Group had at the last AGM obtained a general mandate from its shareholders to allow BHB and/or its subsidiaries, in their normal course of business, to enter into recurrent transactions of a revenue or trading nature with related parties ( RRPTs ) which are necessary for its day-to-day operations, on terms not more favourable to the related party than those available in the general public and not to the detriment of the minority shareholders. The RRPTs Mandate is valid until the conclusion of the forthcoming AGM of the Company. The Board proposes to seek the renewal of the existing RRPTs Mandate at the forthcoming 19 th AGM of the Company which will be held on 1 June 2016 at 10.00 a.m. This Mandate, if approved by shareholders, will be valid until the conclusion of the next AGM of the Company in the year 2017. NATURE OF TRANSACTIONS RELATED PARTY/ PRINCIPAL ACTIVITIES INTERESTED DIRECTOR AND/ OR MAJOR SHAREHOLDERS 1 ACTUAL VALUE TRANSACTED FROM 14 MAY 2015 (BEING THE DATE OF THE LAST AGM) TO 31 MARCH 2016 2 premises payable by Bank Islam Malaysia Berhad ( Bank Islam ) to Lembaga Tabung Haji ( TH ). TH TH is principally involved in providing pilgrimage management services, saving and depository services, investment holding and rental of buildings. Interested major shareholder TH is a major shareholder of BHB with 53.63% shareholding. Interested Directors (1) Tan Sri Ismee Ismail, the Group Managing Director and Chief Executive Officer of TH, was also a Director of BHB and Bank Islam up to 9 October 2015. He has no direct/indirect shareholding in TH, BHB and Bank Islam. (2) Dato Johan Abdullah, the Deputy Group Managing Director and Chief Executive Officer of TH, was also a Director of BHB and Bank Islam up to 17 February 2016. He has no direct/indirect shareholding in TH, BHB and Bank Islam. (3) Tan Sri Samsudin Osman, Datuk Rozaida Omar and Puan Rifina Md Ariff are nominee directors of TH in BHB. They have no direct/ indirect shareholding in TH and BHB. (4) Encik Zahari @ Mohd Zin Idris and Datuk Zaiton Mohd Hassan are Directors of Bank Islam and BHB. They have no direct/ indirect shareholding in Bank Islam and BHB. (5) Dato Sri Zukri Samat, the Group Chief Executive Officer of BHB, is also the Managing Director of Bank Islam. He has no direct/ indirect shareholding in BHB and Bank Islam. 19,848 107

Overview Leadership Milestones and Achievements Perspectives ADDITIONAL COMPLIANCE INFORMATION NATURE OF TRANSACTIONS RELATED PARTY/ PRINCIPAL ACTIVITIES INTERESTED DIRECTOR AND/ OR MAJOR SHAREHOLDERS 1 ACTUAL VALUE TRANSACTED FROM 14 MAY 2015 (BEING THE DATE OF THE LAST AGM) TO 31 MARCH 2016 2 premises payable by Bank Islam to Syarikat Takaful Malaysia Berhad ( Takaful Malaysia ). Takaful Malaysia Takaful Malaysia is principally involved in family and general takaful business. Interested Directors (1) Tan Sri Ismee Ismail was a Chairman/ Director of Takaful Malaysia up to 15 December 2015, and a Director of Bank Islam and BHB up to 9 October 2015. He has no direct/indirect shareholding in Takaful Malaysia, Bank Islam and BHB. (2) Dato Johan Abdullah was a Director of Takaful Malaysia up to 17 February 2016, and a Director of BHB and Bank Islam up to 17 February 2016. He has no direct/indirect shareholding in Takaful Malaysia, BHB and Bank Islam. (3) Datuk Rozaida Omar is a Director of Takaful Malaysia and BHB. She has no direct/indirect shareholding in Takaful Malaysia and BHB. (4) Encik Zahari @ Mohd Zin Idris and Datuk Zaiton Mohd Hassan are Directors of Bank Islam and BHB. They have no direct/ indirect shareholding in Bank Islam and BHB. 5) Dato Sri Zukri Samat, the Group Chief Executive Officer of BHB, is also the Managing Director of Bank Islam. Dato Sri Zukri Samat has no direct/indirect shareholding in BHB and Bank Islam. 2,209 108

Accountability Financial Statements Shareholders 19 th AGM NATURE OF TRANSACTIONS RELATED PARTY/ PRINCIPAL ACTIVITIES INTERESTED DIRECTOR AND/ OR MAJOR SHAREHOLDERS 1 ACTUAL VALUE TRANSACTED FROM 14 MAY 2015 (BEING THE DATE OF THE LAST AGM) TO 31 MARCH 2016 2 premise payable by BHB to Bank Islam. premise payable by Bank Islam to Syarikat Al-Ijarah Sdn Bhd ( SAISB ). Bank Islam Bank Islam is principally involved in the provision of Islamic banking and related activities based on the principles of Shariah. Interested Directors (1) Tan Sri Ismee Ismail and Dato Johan Abdullah were Directors of BHB and Bank Islam up to 9 October 2015 and 17 February 2016 respectively; Datuk Zaiton Mohd Hassan and Encik Zahari @ Mohd Zin Idris are Directors of BHB and Bank Islam. They have no direct/indirect shareholding in BHB and Bank Islam. (2) Dato Sri Zukri Samat, the Group Chief Executive Officer of BHB, is also the Managing Director of Bank Islam. He has no direct/indirect shareholding in BHB and Bank Islam. 862 155 There is no amount due and owing to BHB by its related parties pursuant to the RRPTs. Notes 1 The direct and indirect shareholdings of the related parties in BHB above are set out in Section 6 of the Circular to Shareholders dated 28 April 2016. 2 The last practicable date before printing of the Circular is 31 March 2016. 3 The rental sum of the properties was arrived at or estimated based on the ongoing or expected market rate at the time the tenancy agreement was or to be executed. Details of the rental of office premises are set out in the Circular to Shareholders dated 28 April 2016. 109