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Reliance Standard REQUIRED CARRIER SPECIFIC TRAINING (CST) INSTRUCTIONS Annuity Carrier Specific Product Training and state mandated NAIC Annuity Training (see STATE ANNUITY SUITABILITY TRAINING REQUIREMENT for regulation) must be completed prior to soliciting business. Failure to do so will result in rejected business. Please carefully review the information below and provide a copy of the training certificate to ECA Marketing (licensing@ecamarketing.com) once complete. If you will not be participating in solicitation of annuity products with this carrier, you can bypass the CST requirements. Life producers are required to abide by the rules set in place by the carrier for any additional training requirements. Review ADDITIONAL REQUIRED TRAINING before proceeding. Annuity Carrier Specific Product Training Who should complete the product training? All agents, regardless of state, are required to take the product training. When can the product training be taken? Product training is available at any time and must be taken prior to submitting the agent contracting. Reliance Standard will not review or process agent contracting unless the product training is in good order. A copy of the certificate must be submitted to ECA along with the agent contract. Reliance Standard prefers that agents do not solicit business until after the agent appointment/contract is complete. Taking the product training course and writing business on the same day is acceptable however, not preferred. Product Training Directions: See attached PRODUCT SPECIFIC TRAINING-USER S GUIDE for directions Go to: http://rsli.successce.com Additional Required Training Anti-Money Laundering Training (AML): Reliance Standard will accept AML training from the vendors listed below. If the course was taken through another vendor, a copy of the certificate can be submitted for review. If Reliance Standard deems the outside vendor as nonacceptable the agent will be required to take the course with an approved vendor. Reliance Standard does not track renewals AML training; AML certificate only needs to be provided once. If AML is not in good order, commissions will be held. LIMRA RegEd SuccessCE QuestCE WebCE Kaplan Fire Solutions Metlife Securities Securities America For agent use only - REVISED: 9/22/2017

ANNUITY SUITABILITY TRAINING REQUIREMENT The following states have adopted some version of the NAIC Suitability Model Regulation. CE must be completed through a state-approved vendor prior to soliciting annuity business. Please provide a copy of your completed training certificate to ECA Marketing (licensing@ecamarketing.com). For further details, please refer to the tables on the following page or contact your licensing representative with questions. REVISED: 9/29/2017 Subject to change based on state and carrier requirements

Mandatory Annuity CE: ALABAMA KENTUCKY OHIO ALASKA LOUISIANA OKLAHOMA CALIFORNIA* MAINE OREGON COLORADO MARYLAND RHODE ISLAND CONNECTICUT MASSACHUSETTS SOUTH CAROLINA DISTRICT OF COLUMBIA MICHIGAN SOUTH DAKOTA GEORGIA MINNESOTA TENNESSEE HAWAII MISSISSIPPI TEXAS*** IDAHO MISSOURI WASHINGTON ILLINOIS NEBRASKA WEST VIRGINIA INDIANA NEW HAMPSHIRE WISCONSIN IOWA** NEW JERSEY WYOMING KANSAS NORTH DAKOTA Additional requirements for select states: *CALIFORNIA **IOWA ***TEXAS An initial 8-hour state specific course is required, with a 4-hour refresher course on annuity suitability every 2 years prior to license renewal. California training is not reciprocal with any other state and does not accept training from any other state. Agents selling indexed annuities must take a 4-hour course specific to indexed annuity products. Resident agents must complete 8 hours of CE biennially specifically relating to annuities. An initial Texas specific 4-hour course is required for resident agents. NAIC Regulated states offering a grace period for training completion: STATE EXISTING PRODUCERS NEW PRODUCERS ARIZONA 01/01/2018 01/01/2018 DELAWARE 11/30/2017 Currently required prior to annuity sale VIRGINIA 01/01/2018 01/01/2018 States exempt from training requirement: ARKANSAS NEW MEXICO UTAH FLORIDA NEW YORK VERMONT MONTANA NORTH CAROLINA NEVADA PENNSYLVANIA REVISED: 9/29/2017 Subject to change based on state and carrier requirements

Step 1: Go to http://rsli.successce.com Step 2: Complete the Last Name & SSN fields, then click Register. Product Specific Training User s Guide

Step 3: Complete the Personal Information Section, then click Save. Product Specific Training User s Guide

Product Specific Training User s Guide Step 4: Once you click the Save button, a section where Licensing information needs to be entered will appear. Enter your State & License Number, and be sure to click the yellow Save License Number button.

Product Specific Training User s Guide Step 5: Once your Personal Information is complete, a screen will appear with several blue rectangular boxes. Select the first box to take RSL s Product Specific Training Course.

Product Specific Training User s Guide Step 6: Check the box for Reliance Standard Combined Product Specific Training, then click Add Selected Courses.

Step 7: Click the Open Course button. Product Specific Training User s Guide

Product Specific Training User s Guide Step 8: Once the PDF opens, read the 15-page training guide, then click the red Continue button when finished.

Product Specific Training User s Guide Step 9: Click the Print Certificate button if you wish. You do not need to send this into RSL, as we will be able to see that the course has been completed. This certificate is for your records only.

Product Specific Training User s Guide