investing with Old Mutual Wealth YOUR FINANCIAL JOURNEY CASH BONDS PROPERTY E Q U I T Y investments pensions PROTECTION We ll help you get there
Old Mutual Wealth is the leading wealth management business in the UK. Our aim is to help people achieve their financial goals in order to create prosperity for the generations of today and tomorrow. In this brochure we outline what we can offer you and what it s like to invest with us. 2
contents You and your adviser 4 How does Old Mutual Wealth fit in? 5 Starting your journey 6 Your vision of the future 7 Growing your INVESTMENTS 8 Working for you 10 OUR INVESTMENT PRODUCTS 11 The cost of your investment 12 With you for life 13 You re in control 14 Relax, you re in good hands 15 3
you and your adviser Welcome to Old Mutual Wealth. You may have heard of us already or you may be new to us. You can only invest with us through a financial adviser as we believe that you can best achieve your goals by receiving professional advice. The way we do things is based around the principle of a three-way relationship between you, your adviser and Old Mutual Wealth. Your financial adviser must understand your needs in order to recommend the right course of action, so it s important you have a close working relationship with them. Once they have a detailed understanding of your needs, they will provide advice on the way to achieve your goals. If you wish, they ll then continue to monitor the performance of your chosen investments over time, giving you regular updates and recommending any changes that may be necessary as your needs, and the market, change. OLD MUTUAL WEALTH how we work YOU YOUR ADVISER find out more: Please visit www.oldmutualwealth.co.uk/advicematters to discover how a financial adviser could help you achieve your financial goals. 4
how does Old Mutual Wealth fit in? Our aim is to make your financial goals achievable. We do this by giving you and your financial adviser workable solutions to meet your needs. A strong and stable backing for your investment When you invest you want to know your money is being well looked after. The more financially secure and established a company is, the less chance there is of it being unable to meet its financial liabilities. You can be reassured that Old Mutual Wealth is a well-run, successful company. Old Mutual Wealth Limited is a leading wealth management business in the UK and internationally. We provide platform-based investments including ISAs, bonds, pensions and life assurance, all underpinned by a choice of investments and ways to monitor and manage them online, with the help of your financial adviser. Our offering also includes asset management solutions and discretionary management. With 114.4 billion in assets under management (as at 31 Dec 2017), our aim is to help create prosperity for the generations of today and tomorrow. find out more: You can find out more about how your money is protected when you invest with Old Mutual Wealth in our Protecting your money document. Please ask your financial adviser for a copy. 5
starting your journey Whatever you want to achieve, Old Mutual Wealth provides simple ways to create solutions for your individual investment needs. Our investment solutions are designed to give you and your financial adviser the power to determine an investment formula which is right for you, based on your long-term goals, circumstances and attitude to risk. We put you in control by letting you see your investments with us in one place and helping you understand the strategy that lies behind them so you can plan for the future you want, not just hope for the best. WHAT ARE YOUR FINANCIAL GOALS? I want to enjoy life and do the things I ve planned I want to understand how my investments work and how much they cost I want the power to take control of my financial future 6
Your vision of the future One of your key objectives is likely to be to maximise the growth on your investments during the years that you have an income then to ensure you have the flexibility to use the proceeds in a way that suits you, while your investments continue to work for you. Investment products (such as pensions, ISAs and bonds) are designed to maximise tax advantages in order to achieve different aims. Yet they all have one thing in common: they provide a way for you to invest in your chosen funds. It s the performance of these investment funds that will ultimately dictate how much profit or loss you will make. A fund pools together the money from individual investors Using their experience, the manager will aim to grow investors money what is a fund? The money is managed by a fund manager CASH BONDS PROPERTY E Q U I T Y The manager may invest in different assets (see page 8) How are modern investments more flexible? Financial services used to be dominated by products that promised to deliver an outcome at the end of a given term. There was little opportunity to change investments or structure during the investment term. The new model for investing recognises that your aims and attitudes to risk change over time; so it makes it easy for you to move funds quickly and for minimal cost. It allows you to do this without compromising on choice and flexibility of the funds available. 7
growing your INVESTMENTS All investments carry a degree of risk, and your financial adviser will discuss with you how much risk you are willing and able to take before recommending a suitable portfolio of funds. Depending on what they invest in, funds are categorised under a number of major asset classes. Different types of assets will perform better or worse in different situations. Your financial adviser may suggest that you change (or switch ) your investment funds at different times to meet your needs. One of the best ways to manage risk is through diversification in other words, spreading your investment between different asset classes. That way, if one of your investments is underperforming, its losses can be balanced by gains from another. The beauty of investing with Old Mutual Wealth is that, while you and your financial adviser can manage your whole portfolio centrally, you still have access to more than 1,600 funds in a variety of asset classes. Funds to power your Old Mutual Wealth investment are available through two ranges: WealthSelect or SelfSelect. You can read more about these on the next page. Your financial adviser will help you choose the right fund(s) from the right range for you. Fund performance is never guaranteed, and you should be conscious that the value of your investments may fall as well as rise and you may not get back what you put in. find out more: You can read more about investing on our website, www.oldmutualwealth.co.uk 8
WHICH FUND RANGE? WealthSelect SelfSelect A hand-picked range of around 60 funds from 13 high quality and well-known fund managers. FUNDS Access to 1600 + funds across all the major asset classes. Your portfolio can be designed by your adviser using handpicked funds from the WealthSelect range. Alternatively, our Managed Portfolio Service is available at no extra cost. portfolios SelfSelect provides access to a wide range of funds so your adviser can help you create a bespoke portfolio which is appropriate for your needs, with plenty of choice in every asset class. PACKAGED SOLUTIONS Our specialist funds, available through both the WealthSelect and SelfSelect ranges, are designed to address a specific investment need. creation funds are designed to maximise the returns you receive for the level of risk you re willing to take. funds are designed for retirees who wish to take a regular income, while still growing their capital. 9
working for you When you invest with Old Mutual Wealth you benefit from the expertise of investment professionals who are dedicated to getting the best for you. We bring these experts together to make the process of investing simple and straightforward. Your financial adviser Discussing and agreeing with you your objectives and risk level Making investment recommendations Providing you with performance updates reviewing your financial circumstances Old Mutual Wealth Providing you access to investment products and funds Giving your adviser access to online tools to set up and monitor your investment Processing your instructions and transactions sending you valuations and statements Making changes to your portfolio when requested Fund managers Managing the funds you invest in adhering to the fund s objectives ensuring the fund matches its risk profile, where applicable 10
OUR INVESTMENT PRODUCTS With us, you can invest in your chosen funds through a range of financial products: Collective Retirement Account The Collective Retirement Account is one of the most flexible pension schemes available in the UK. It offers the opportunity to accumulate savings while enjoying certain tax benefits. It also provides nine flexible ways to take retirement benefits, all within the same account. Collective Investment Account The Collective Investment Account is a convenient way for you to hold a wide range of unit trusts. This account is often used by investors who have used up their annual ISA allowance. INDIVIDUAL SAVINGS ACCOUNT (ISA) An ISA is one of the most tax-efficient methods of investing, whether it s in a lump sum or regular amounts. Your Old Mutual Wealth ISA can be invested into many different funds, allowing you to choose where you want to invest and how much risk you want to take. Collective Investment Bond This provides a flexible method of investing in funds, with the potential for growth over the medium to long term. You can, if you wish, take regular withdrawals. The Collective Investment Bond can also be placed into trust, to potentially reduce inheritance tax. Your financial adviser can tell you more about this. Details of these products and the risks involved can be found in their respective Key Features Documents available from your financial adviser. The Old Mutual Wealth ISA and Old Mutual Wealth Collective Investment Account are provided by Old Mutual Wealth Limited. The Collective Retirement Account and Collective Investment Bond are provided by Old Mutual Wealth Life & Pensions Limited. Old Mutual Wealth Limited and Old Mutual Wealth Life & Pensions Limited are part of Old Mutual Wealth. 11
the cost of your investment When you make an investment there are three main parties involved, in addition to you as the investor: Your financial adviser. Old Mutual Wealth, the provider of your account or bond. The managers of the funds you choose for your account or bond. Through our negotiations with fund managers, 80%* OF THE FUNDS YOU CAN INVEST IN WITH US ARE THE BEST VALUE IN THE MARKET Charges or fees are usually payable to each of the parties (shown opposite) involved in arranging and/or managing your investment. Their separate roles, and how their charges or fees are calculated and taken, are explained in a document called Making the cost of investment clear. Please ask your adviser for a copy. Old Mutual Wealth s charge Individual Savings Accounts (ISA) and Collective Investment Accounts (CIA) When you invest in an ISA or CIA, we deduct a Service Charge from your account. The Service Charge is for providing and servicing your account and giving you direct access to invest in a range of funds. Collective Retirement Accounts (CRA) and Collective Investment Bonds (CIB) When you invest in a CRA or CIB, we deduct a Product Charge from your account or bond. The Product Charge is for providing and administering your bond or pension product, through which you can invest in a range of funds. THE MORE you INVEST THE LOWER THE CHARGE RATE You can benefit from having more than one investment with us because we look at the combined value of your investments* in determining the charge rate you pay and then apply that rate to each of your investments. You can also request client-linking, which will take into account the combined value of the investments you and your spouse/civil partner hold* with Old Mutual Wealth at the time the charge is made. Your financial adviser will be able to help you with this. * applies to Individual Savings Accounts, Collective Investment Accounts, Collective Retirement Accounts and Collective Investment Bonds. find out more: Full details, including the level of our charges, can be found in Making the cost of investment clear. Please ask your financial adviser for a copy. 12
With you for life To achieve the things you ve planned, it s important that your investments work for you now and throughout your life. Your financial adviser will assess numerous factors in recommending a suitable solution based on your individual situation such as your needs, your aims and the balance of risk and reward you are comfortable with. Crucially, these things must be re-assessed regularly to ensure your investments adapt to changes in your life and in the investment world. Our online portfolio management tools allow your financial adviser to be engaged with your wealth at all times, keeping you informed and giving you the flexibility to change your investments to help achieve your long-term goals. Remember, the value of your investments can go up and down and you may get back less than you invested. Range of products: ISA, pension and bond Quick and easy fund switching Transparent online view of your portfolio in one place Risk assessment Superior customer service Portfolio building Product choice Up-to-date reporting on investments Specialist tax, technical and product support for your adviser You Performance monitoring Review and re-model Your adviser Risk assessment tools developed in conjunction with leading industry risk-management experts A complete suite of fund performance monitoring and portfolio management tools Over 1,600 funds from leading fund managers across the world 13
you re in control One way to gain control over your fund-based investments and ensure they can be monitored effectively is by consolidating them in one central place. When you invest with Old Mutual Wealth, you can access your investments quickly and easily. Holding your investments in one place gives you and your adviser a sound base from which to make your investment decisions. You can enjoy access to a wide choice of funds, and a range of tax-efficient ways to hold them, in a single location. And as our customer, you can view all of your investments with us at your convenience on our online Customer Centre, using your PC, tablet or smartphone. By registering for the online Customer Centre you can: view current valuations of the individual funds you are invested in, and the total value of your portfolio access fund prices, performance data and factsheets view the key details of your account at a glance, such as the amount paid in and any withdrawals taken reduce paper and access your documents online *. * for Collective Retirement Accounts, Collective Investment Bonds, Individual Savings Accounts and Collective Investment Accounts. find out more: To make things easy, a user guide on how to register for our online service is available on our website www.oldmutualwealth.co.uk. Or ask your financial adviser for a copy. 14
Relax, you re in good hands Having made the decision to invest with Old Mutual Wealth, when you do need to contact us, we re dedicated to providing you with excellent service. It is Old Mutual Wealth s focused approach to customer service that has resulted in us winning the coveted Financial Adviser 5 Star Service Award 34 times since 1991, including the Outstanding Achievement award; more than any other investment provider. We ve also won awards in a number of different areas, from our pension to our online technology (or platform ). Our most recent awards include: PROFESSIONAL PARAPLANNER AWARDS Best Platform GOLD STANDARD AWARDS gold Standard Award for Pensions INVESTMENT LIFE AND PENSIONS MONEYFACTS AWARDS 2017 Best Pension Service FTADVISER.COM ONLINE INNOVATION AND SERVICE AWARDS Life and Pensions 5 Stars Investments 5 Stars Outstanding Achievement Award Innovation award for investments FTAdviser.com FINANCIAL ADVISER Service Awards June 2017 Life and Pensions Provider 5 stars DEFAQTO 2018 PROTECTION SERVICE AWARDS GOLD Protection Service Rating DEFAQTO 2018 PLATFORM SERVICE AWARDS GOLD Platform Service Rating ADVISER ASSET PLATINUM RATINGS MARCH 2018 Old Mutual Wealth Platform Platinum Rating 15
Your investment may fall or rise in value and you may not get back what you put in. www.oldmutualwealth.co.uk Calls may be monitored and recorded for training purposes and to avoid misunderstandings. Old Mutual Wealth is the trading name of Old Mutual Wealth Limited which provides an Individual Savings Account (ISA) and Collective Investment Account (CIA) and Old Mutual Wealth Life & Pensions Limited which provides a Collective Retirement Account (CRA) and Collective Investment Bond (CIB). The WealthSelect Managed Portfolio Service is provided by Old Mutual Wealth Limited and Old Mutual Wealth Life & Pensions Limited. Old Mutual Wealth Limited and Old Mutual Wealth Life & Pensions Limited are registered in England and Wales under numbers 1680071 and 4163431 respectively. Registered Office at Old Mutual House, Portland Terrace, Southampton SO14 7EJ, United Kingdom. Old Mutual Wealth Limited is authorised and regulated by the Financial Conduct Authority. Old Mutual Wealth Life & Pensions Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Their Financial Services register numbers are 165359 and 207977 respectively. VAT number 386 1301 59. When printed by Old Mutual Wealth this item is produced on a mixed grade material, which uses a combination of recycled wood or paper fibre from controlled sources and virgin fibre sourced from well managed, sustainable forests. SK6412/218-0413/April 2018