University of California, Berkeley How to Pay Your UC Berkeley BFS Account Online by echeck Step-by-Step Guide for Non-Student Customers Robert Cannon 2014 Last Updated: 09-29-14
Table of Contents Overview... 2 Step 1: Log into ebill... 2 Step 2: Navigate to Balance Detail... 2 Step 3: Add Invoice(s) to the Payment Cart... 3 Step 4: Payment Cart... 3 Step 5: Make Payment... 4 Step 6: Process Payment... 5 Step 7: Complete Payment Processing... 7 Email Receipt... 7 Pending Payments... 7 Payment History... 8 1
Overview This document provides existing users with a step-by-step guide for paying an account online by echeck. If you do not have an ebill account established, go to http://ebill.berkeley.edu to request access. Click on located below the button. Please allow 3-5 business days for account activation. Step 1: Log into ebill 1) Go to http://ebill.berkeley.edu/ and click the Login to ebill link: 2) Enter your User ID and Password. (User ID = the contact email address provided when access to ebill was requested) 3) Click the Sign On Button. Step 2: Navigate to Balance Detail In this step we will go to the Balance Detail page which allows you to select invoices to the payment cart. 1) At the top of the screen, select Main Menu, ebill Payment and click on Balance Detail. 2
Step 3: Add Invoice(s) to the Payment Cart In this step we will add selected invoices to the Payment Cart. 1) If desired, users may filter the invoice display by clicking on Invoice Search. 2) As a default, all invoices are selected for payment. To pay select invoices, use the Deselect All link. 3) Check the box next to the invoice(s) you wish to pay. Some credit item types cannot be selected. To verify if the credit item can be applied to an unpaid invoice, contact nonstu_ar@berkeley.edu. 4) Click the button to move selected invoices to the payment cart. Step 4: Payment Cart In this step we will confirm the contents of the Payment Cart and the amount(s) to be paid. The Payment Method field defaults to Electronic Check since this is the only payment method currently supported by ebill. 1) Confirm that the invoices to be paid are displayed. 3
2) If needed, use the icon to remove an invoice from the payment cart. 3) In the Totals section, confirm that the total Payment Amount is correct. The Payment Amount is the sum of the invoices in the Payment Cart. If the sum of the invoices is less than or equal to $0.00, contact nonstu_ar@berkeley.edu for assistance. 4) Click Save. 5) Click Next. Step 5: Make Payment In this step we will initiate the electronic payment by entering a PIN number and acknowledging agreement to the terms of the transaction. 1) Enter your 4 digit PIN. Typically, the PIN is the first 4 digits of your Customer ID. If you do not remember your Customer ID, navigate to the Customers page. 4
2) Check the Yes, I agree box to acknowledge that you have read and understand the terms of the transaction. 3) Click the Submit Payment button. Step 6: Process Payment In this step we will enter your name and bank account information. 1) All fields marked with an asterisk are required. 2) In the Billing Information section, enter your First Name and Last Name. 3) Optionally, you may also enter your Company Name. 4) Your Address, Phone Number and Email* should already be pre-populated with your information. If not, please fill in all the relevant fields. (*Note: The receipt for this transaction will be emailed only to the address listed in the Email field.) 5
5) In the Payment Details section, enter your Routing Number, Account Number, Check Number and Account Type. 6) When the fields on this page are complete, click the Pay button to submit your payment information for processing. 6
Step 7: Complete Payment Processing In this step we will complete the payment transaction. It is CRUCIAL to follow this step to complete the payment process. 1) A message will appear reminding you that your transaction is not complete. Click OK to acknowledge. 2) Click Save to finalize the payment. Your transaction is now complete. Email Receipt Check your inbox for an email from UC Berkeley's Billing and Payment Service acknowledging receipt of your electronic payment. The email will include a reference number. If ever you decide to contact Billing and Payment services about this payment, please have your reference number available. Pending Payments While your payment is in process, you may review it in the Pending Payment Page. A payment may take up to 5 business days before it will be processed, however it will generally be processed by the next business day. 1) At the top of the screen, select Main Menu, ebill Payment and click on Pending Payments. 7
2) From this page, you can review all your unapplied payments. Transactions are usually applied within one business day but can take up to five days. Once the payment is processed, the transaction will fall off this page. Payment History To view all pending and posted payments go to the Payment History page. 1) At the top of the screen, select Main Menu, ebill Payment and click on Payment History. 8
2) This page displays all payments. If your payment does not appear in the list, click on the Payment History Search link to expand the range of the history. 3) If you wish to see more detail about a particular payment, click the Payment ID link in the row of the transaction you are interested. 4) Click directly on the invoice number to see details about a specific invoice paid by this transaction. 9
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