ADVISER CHARGE INSTRUCTION FORM

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14P47 ADVISER CHARGE INSTRUCTION FORM You ll need to complete this form if you ve agreed your financial adviser will receive an adviser charge payment in return for the individual advice and service they provide to you in relation to your Retirement Solutions Group Personal Pension Plan. 1 Important information Please read this section carefully before completing this form. You can add a new adviser charge payment to your Retirement Solutions Group Personal Pension Plan if; it was set up on or after 31 December 2012 and no commission has been paid from it, or you re applying for a new Retirement Solutions plan. If you re unsure whether you can add an adviser charge payment to your plan, you should speak to your financial adviser. We can only act on adviser charge instructions if you complete this form. You should keep a copy of this instruction form and any additional forms you send to us. 2 Your details Please complete this section with your plan details. Forename(s) Surname Date of birth D D M M Y Y Y Y National Insurance number Plan number (if known) 3 Financial adviser details Your financial adviser should complete this section. Name of adviser s firm Retirement Solutions Adviser s name Telephone number Email address FCA reference number Royal London agency number Page 1 of 6

14P47/1 Page 2 of 6 4 Adding an agreed adviser charge Please complete this section with your agreed adviser charge details. Please read these notes carefully before completing the table. You ll need to complete the table with the adviser charge (AC) details you ve agreed will be deducted from your plan. Please complete the table by circling your answers where appropriate or by writing in the details you ve agreed. You ll need to tell us the initial and/or ongoing adviser charge details for new or increased regular s, for single s and for transfer payments separately. If you re applying a new to your Retirement Solutions plan, we ll only apply a new AC instruction to that new. Note 1 What percentage or monetary amount of AC is being paid? You ll need to tell us the percentage or monetary amount of AC that you ve agreed. If the AC payment is to be made ASAP, please leave this blank and read note 4. If the agreed initial and/or ongoing AC payments are being paid as a monetary amount, you ll need to tell us the amount and the frequency that amount is to be paid for. For example, if the total charge to be paid is 1,200 and you ve agreed you ll pay this over 12 months, you ll need to enter 100 and 12 into the appropriate boxes. If the agreed ongoing AC payments are being deducted; as a percentage of the fund, you ll need to tell us the yearly percentage that we ll need to deduct from the plan as a percentage of or as a monetary amount, you ll need to tell us the percentage or the amount that we ll need to deduct from the plan. Note 2 How frequently are the AC payments being made? You ll need to circle how frequently the initial AC payments will be paid (monthly or yearly). We re not able to pay the AC payments less often than the frequency the s are made to the plan and they can t be more frequent than monthly. For example, if the regular s are being paid monthly, we ll only pay the AC payments monthly. You ll need to circle to let us know how often the ongoing AC payments are to be paid. If you ve agreed the AC payments will be paid as a percentage of the fund, we ll only be able to pay these monthly or yearly. If the agreed AC payments are being paid as a percentage of the regular s, we ll automatically pay any AC payments at the same frequency the s are made to the plan. Note 3 How long are the initial AC payments being made for? If the agreed AC payments are made as a percentage of the regular s or as a monetary amount, you ll need to tell us how many payments are to be deducted from your plan. Please note, if s are being made: monthly, we ll pay a maximum of 60 payments yearly, we ll pay a maximum of 5 payments. Note 4 How much AC is being paid as soon as possible (ASAP)? You ll need to tell us the total amount of AC payments that we ll deduct from the plan ASAP. If you ve agreed this option, there may be no fund value in the plan until we ve deducted all of the AC payments. Note 5 How long are the ongoing AC payments being made for? Are the AC payments to be paid for the full term or for a set period? If they re being made for a set period, you ll need to tell us how many payments we ll need to deduct from the plan. We ll continue to pay the ongoing AC payments for as long as there is sufficient value in the plan. If the agreed ongoing AC payments are being paid as a percentage of fund, we ll pay these for the full term of the plan or until we re advised otherwise. Note 6 After how many months are the ongoing AC payments to start from? You ll need to tell us which month the ongoing AC payments should start being paid from. If they re to start from year 2, you ll need to enter 12 into the table. Alternatively, if they re to start being paid immediately, you ll need to tell us. If the agreed AC payments are being made as a percentage of fund, we ll pay the ongoing AC payments from the first month of the plan or the first month the is applied to the plan. Note 7 Are the AC payments increasing each year? If so, how are they increasing? If the AC payments are not increasing you don t need to complete this column. If the agreed ongoing AC payments are being paid as a monetary amount which will increase, you ll need to tell us if they re to increase by RPI, AWE or a fixed percentage. The maximum fixed percentage is 5%. Note 8 When are the AC payments increasing from? If the AC payments are not increasing you don t need to complete this column. You ll need to tell us if the increase is to apply from the plan s yearly review date or a specific date. If it s a specific date, you ll need to tell us the date and the month the increase is to apply from choosing between the 1st 28th of the month.

14P47/1 4 Adding an agreed adviser charge continued Type of adviser charge Contribution type What percentage or monetary amount of AC is being paid? (see note 1) Adviser charge (AC) details adviser charge (AC) details Increased adviser charge (AC) details How frequently are the AC payments being made? (see note 2) How long are the initial AC payments being made for? (see note 3) How much AC is being paid ASAP? (see note 4) How long are the ongoing AC payments being made for? (see note 5) After how many months are the ongoing AC payments to start from? (see note 6) Are the AC payments increasing each year? If so, how are they increasing? (see note 7) When are the AC payments increasing from? (see note 8) Initial adviser charge details Percentage of or monetary amount Initial Initial ASAP Initial Single % or M/Y N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A % or N/A N/A N/A N/A N/A N/A N/A adviser charge details Percentage of fund Single Transfer payment % M/Y N/A N/A N/A N/A N/A N/A % M/Y N/A N/A N/A N/A N/A N/A % M/Y N/A N/A N/A N/A N/A N/A adviser charge details Percentage of or monetary amount % or M / Q H - Y / Y Full term Y / N or No. of payments Month RPI Y / N AWE Y / N Fixed % Single M / Q H - Y / Y Full term Y / N or No. of payments Month RPI Y / N AWE Y / N Fixed % Page 3 of 6 Transfer payment M / Q H - Y / Y Full term Y / N or No. of payments Month RPI Y / N AWE Y / N Fixed %

5 Declaration Please read this section carefully and then sign and date it. If there is anything that you do not understand, you should speak to your financial adviser or Royal London. I understand that I do not need to receive advice or pay an adviser charge in order to join my employer s group pension plan. I also understand that the adviser charges are in in addition to my plan charges and are not subject to any cap on product charges. I confirm that I ve agreed with my financial adviser, that an adviser charge will be deducted from my plan in return for the advice and services they ve provided to me. These charges, including the frequency they ll be deducted and the duration for which they ll be paid, are detailed within this form. I instruct Royal London to deduct the adviser charges from my plan over the agreed period of time and pay them to my financial adviser as detailed within this form: and my financial adviser has discussed these agreed adviser charges with me and I understand the impact they ll have on my plan; if I want to find out how these adviser charges will be deducted from my plan, this is detailed within my Group Personal Pension Plan booklet; if I ve agreed my financial adviser will receive an adviser charge either as a percentage of the s or as a percentage of the fund, this adviser charge instruction will also apply to any future increases or new s of the same type that I make to my plan, unless I tell Royal London otherwise. However (i) if I choose to make a single to my plan and more than 24 months has passed since I made my last single, I understand Royal London will require a new adviser charge instruction, and (ii) if I wish to make a transfer payment to my plan, I understand that Royal London will require a separate instruction to confirm the amount of adviser charge that should be deducted from my plan each time; if I want to stop any agreed adviser charges being deducted from my plan in the future, I ll need to inform Royal London; if I want to change an agreed adviser charge instruction I ll need to provide Royal London with a new instruction; if I change my financial adviser I should let Royal London know as soon as possible. In such circumstances, Royal London will continue to pay any outstanding initial adviser charge to my previous adviser. I also understand that if I want to pay an adviser charge to a new financial adviser I will need to provide Royal London with a new adviser charge instruction; Royal London will only refund adviser charge payments that have already been paid where these are in respect of regular s which I cancel within my cancellation period. I confirm that the information I have provided in this application form, or which has been completed on my behalf by my financial adviser, is true to the best of my knowledge and belief. I also confirm that I have read the declaration and every answer, including those answers not filled in by me, is correct. Signature Date D D M M Y Y Y Y 6 Financial adviser declaration Your financial adviser will need to read and sign this declaration. I confirm that as the financial adviser, the services I have provided to my client were optional and specific to my client s circumstances. I have previously discussed these adviser charges with my client and the impact they will have on my client s plan. Adviser s signature Date D D M M Y Y Y Y Adviser s name Company name 14P47/1 Page 4 of 6

14P47/1 Page 5 of 6

Royal London 1 Thistle Street, Edinburgh EH2 1DG royallondon.com All literature about products that carry the Royal London brand is available in large print format on request to the Marketing Department at Royal London, 1 Thistle Street, Edinburgh EH2 1DG. All of our printed products are produced on stock which is from FSC certified forests. The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England and Wales number 99064. Registered office: 55 Gracechurch Street, London, EC3V 0RL. Royal London Marketing Limited is authorised and regulated by the Financial Conduct Authority and introduces Royal London s customers to other insurance companies. The firm is on the Financial Services Register, registration number 302391. Registered in England and Wales number 4414137. Registered office: 55 Gracechurch Street, London, EC3V 0RL. Royal London Corporate Pension Services Limited is authorised and regulated by the Financial Conduct Authority and provides pension services. The firm is on the Financial Services Register, registration number 460304. Registered in England and Wales number 5817049. Registered office: 55 Gracechurch Street, London, EC3V 0RL. April 2016 14P47/1