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Flash Eurobarometer 398 Working conditions Survey requested by the European Commission, Directorate-General for Employment, Social Affairs and Inclusion and co-ordinated by the Directorate-General for Communication (DG COMM Strategy, Corporate Communication Actions and Eurobarometer Unit) Flash Eurobarometer 398 / April 2014 TNS Political & Social

A. Methodology FLASH EUROBAROMETER 398 - Survey conducted by telephone (fixed-line and mobile phone) - Fieldwork: 3 5 April 2014 - Population: General public 15+ - Coverage: 28 Member States of the EU - Number of interviews: 26 571 at EU level - This survey was carried out for the European Commission (requested by the Directorate-General for Employment, Social Affairs and Inclusion, and coordinated by the Directorate-General for Communication)

B. Key findings 1/4 Working conditions and their evolution in the last 5 years Just over half of the respondents say that working conditions in their country are good (53%). More than three quarters (77%) of the current working population are satisfied with their current working conditions. A slight majority of Europeans (57%) say working conditions in their country have deteriorated in the last 5 years, 27% say they have stayed the same while 12% think they have improved. Satisfaction with working conditions Most of the working population (80%) are satisfied with their working hours. Excessive working hours are the most common reason respondents express dissatisfaction with their working hours (48%). Almost nine in ten respondents who are currently working (87%) say they are satisfied with how interesting their tasks are at work. Around three quarters (74%) are satisfied with their workload or the pace of their work. 83% are satisfied with the autonomy they have/had at work. Around three quarters of the respondents are satisfied with their work-life balance (74%).

B. Key findings 2/4 Employees views on working conditions set by employers Most workers benefit from appropriate work breaks and holiday periods: 90% get at least four weeks of paid holidays per year, 88% get at least one break after six hours of work, 83% have at least one day off each week, while 75% say they generally benefit from working days that do not exceed a total of 13 hours A majority of employees and manual workers say they have access to some form of flexibility at work, such as special leave or working from home (56%), although only 26% say they have or would use one of these benefits. Within the working population most respondents are satisfied with the way their opinion is considered when decisions are made about their work (70%). Amongst the working population discussions about work-related problems are most likely to occur with colleagues (75%), followed by managers (64%) of employee representatives (39%). Two thirds of the working population (65%) have been informed about the situation of their company or organisation regarding its financial situation and its future, while 54% have been consulted about changes in the organisation of work and/or working conditions. Most employees on a fixed term contract think their salary (61%) and conditions (79%) are equivalent to permanent employees. Most employees on a temporary agency contract think their conditions are equivalent to permanent employees (73%), but fewer say this about salary (49%).

B. Key findings 3/4 Health and safety at work More than eight out of ten express satisfaction with workplace health and safety at their current job (85%). Respondents who think general working conditions are good are more likely to also be satisfied with workplace health and safety. Just over six in ten employees and manual workers say they have been consulted on health and safety issues at work by their employer or a health and safety representative (62%), although at country level the proportions range from 90% in Slovakia to 25% in Greece. More than three quarters (77%) of current workers say health and safety information and/or training is available in their workplace while 59% say there are measures to prevent health problems or accidents at work. The larger the company the respondent works for, the more likely they are to say that each of these measures is in place. Exposure to stress is considered to be one of the main workplace health and safety risks by current workers (53%). It is followed by ergonomic risks: repetitive movements or tiring or painful positions (28%) and lifting carrying or moving loads on a daily basis (24%). At least one quarter of those currently working have experienced in the past 12 months a bone, joint or muscle problem, or stress, depression or anxiety either caused by or exacerbated by work (both 27%). Stress, depression or anxiety is the most mentioned work related health problem in the majority of Member States.

B. Key findings 4/4 Working population profile Almost half of all respondents classify themselves as not working (48%), 36% are employees, 8% are manual workers and 8% are self-employed. Employees and manual workers are most likely to work for companies with more than 250 employees (40%), followed by those with 11-50 employees (22%) and 51-250 employees (20%). Most Europeans who are currently working are employed full time (76%). Most European employees and manual workers only have one employer (87%) although at least one in ten employees and manual workers in Italy (14%), Spain (11%) and Ireland (10%) have more than two employers. Most employees and manual workers currently working have permanent contracts (80%). The second most used type of contract is the fixed term contract (13%).

C. Targets - Target A: EMPLOYEE, MANUAL WORKER, STUDENT WORKING, RETIRED WORKING, SEEKING FOR A JOB WORKING (NOT SELF- EMPLOYED) - Target B: SELF-EMPLOYED, SELF-EMPLOYED STUDENT, SELF- EMPLOYED RETIRED, SELF-EMPLOYED SEEKING FOR A JOB - Target C: SEEKING FOR A JOB WITH EXPERIENCE OF WORK - Target D: STUDENT WITH EXPERIENCE OF WORK - Target E: RETIRED WITH EXPERIENCE OF WORK

I. WORKING CONDITIONS AND THEIR EVOLUTION IN THE LAST 5 YEARS

.1 Satisfaction of current working conditions A slight majority say working conditions in their country are good

1.2 In half of the EU countries, at least a majority say that working conditions are good

1.3 More than three quarters are satisfied with their current working conditions Base: Respondents in target A and B (n= 13 991) Base: Respondents in target C, D and E (n= 2 339)

1.4 Greece is the only country where fewer than half of all working respondents are satisfied with their current working conditions (38%) Base: Respondents in target A and B (n= 13 991)

1.5 A majority of respondents say working conditions in their country have deteriorated in the last 5 years

1.6 Estonia (42%), Malta (40%) and Lithuania (27%) are the only countries where more than a quarter think working conditions in their country have improved over the last 5 years

II. DETAILED SATISFACTION REGARDING WORKING CONDITIONS

2.1 Most respondents are/were satisfied with their working hours Base: Respondents in target A and B (n= 13 991) Base: Respondents in target C, D and E (n= 2 339)

2.2 There is relatively little variation across EU28, with at least three quarters of those in all but two Member States satisfied with the working hours in their current job Base: Respondents in target A and B (n= 13 991)

2.3 Dissatisfaction with working hours is related firstly to excessive working hours, secondly to working hours constrained by shift work or the inability to influence on work schedule Base: Respondents in all targets who are not satisfied with working hours (n= 3 135)

2.4 At least eight out of ten are satisfied with how interesting their tasks are/were Base: Respondents in target A and B (n= 13 991) Base: Respondents in target C, D and E (n= 2 339)

2.5 At least seven out of ten current workers in each Member State say they are satisfied with how interesting their tasks are at their current job Base: Respondents in target A and B (n= 13 991)

2.6 Around three quarters are/were satisfied with their workload or the pace of their work Base: Respondents in target A and B (n= 13 991) Base: Respondents in target C, D and E (n= 2 339)

2.7 At least half of all working respondents in all but one Member State say they are satisfied with their workload or pace of work Base: Respondents in target A and B (n= 13 991)

2.8 Around eight in ten are/were satisfied with the autonomy they have/had at work Base: Respondents in target A and B (n= 13 991) Base: Respondents in target C, D and E (n= 2 339)

2.9 At least six in ten currently working respondents in each Member State say they are satisfied with the autonomy they have at work Base: Respondents in target A and B (n= 13 991)

2.10 Around three quarters are/were satisfied with their worklife balance Base: Respondents in target A and B (n= 13 991) Base: Respondents in target C, D and E (n= 2 339)

2.15 In all but one Member State, Greece, the majority of workers are satisfied with their work-life balance Base: Respondents in target A and B (n= 13 991)

III. EMPLOYEES VIEWS ON THEIR WORKING CONDITIONS

3.1 Most workers agree they benefit from appropriate work breaks and holiday periods Base: Respondents in target A who work full-time for one employer (n= 7 845)

3.2 Almost six in ten have access to some form of flexibility at work and one on four has already use it or would use it (MULTIPLE ANSWERS) Base: Respondents in target A who work full-time for one employer (n= 7 845)

3.3 Seven out of ten are satisfied with the way their opinions are/were considered in decisions made about their work Base: Respondents in target A (n= 11 727) Base: Respondents in target C, D and E who did not have their own company or were not self employed (n= 2 187)

3.4 At least half of the working population in each Member State is satisfied with the way their opinions are considered when decisions are made about their work Base: Respondents in target A (n= 11 727)

3.5 Discussions about work-related problems are most likely to occur with colleagues Base: Respondents in target A (n= 11 727)

.6 Almost eight in ten contract employees think their working conditions are equivalent to permanent employees but only six in ten think their salary is the same Base: Respondents in target A with fixed term contract (n= 1 516)

.7 Most temporary agency contract employees think their conditions are equivalent to permanent employees, but fewer say this about salary Base: Respondents in target A with temporary employment agency contract (n= 206)

IV. HEALTH AND SAFETY AT WORK

4.1 A large majority are/were satisfied with health and safety at work Base: Respondents in target A and B (n= 13 991) Base: Respondents in target C, D and E (n= 2 339)

4.2 At least 70% of the working population in all but one Member State say they are satisfied with health and safety at their current job Base: Respondents in target A and B (n= 13 991)

4.3 A majority say they have been consulted on health and safety issues by an employer or health and safety representative Base: Respondents in target A (n= 11 727) Base: Respondents in target C, D and E who did not have their own company or were not self employed (n= 2 187)

4.5 Employees and manual workers in Slovakia (90%), the Czech Republic (87%) and Hungary (82%) are the most likely to say they have been consulted Base: Respondents in target A (n= 11 727)

4.6 More than three quarters of current workers say health and safety information and/or training is available in their workplace Base: Respondents in target A (n= 11 727)

4.7 Amongst current workers exposure to stress is considered to be the main health and safety risk they face in their workplace (53%) (MAX. 3 ANSWERS) Base: Respondents in target A and B (n= 13 991)

4.8 More than one quarter of respondents who are currently working mention bone, joint or muscle problems and stress, depression or anxiety (both 27%) (MAX. 3 ANSWERS) Base: Respondents in target A and B (n= 13 991)

4.9 Six in ten employees and manual workers have not taken any sick leave in the last 12 months due to work related or work exacerbated health problems Base: Respondents in target A who have experienced at least one health problem (n= 5 904)

V. WORKING POPULATION PROFILE

5.1 Almost half of all respondents classify themselves as not working

5.2 Employees and manual workers are most likely to work for mid or large size companies Base: Respondents in target A (n= 11 727)

5.3 Three quarters of Europeans who are currently working are employed full time Base: Respondents in target A and B (n= 13 991)

5.4 In all Member States at least half of all respondents work full time Base: Respondents in target A and B (n= 13 991)

5.5 Most European employees and manual workers only have one employer Base: Respondents in target A (n= 11 727)

5.6 In 12 countries at least nine out of ten have only one employer; this is particularly the case in Slovenia (97%), Austria (95%) and Estonia (94%) Base: Respondents in target A (n= 11 727)

5.7 Most employees and manual workers have permanent contracts (MULTIPLE ANSWERS) Base: Respondents in target A (n= 11 727)