Key Features of the Options ISA. - Anytime Access option - Fixed Term option

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Key Features of the Options ISA - option - option The Financial Conduct Authority is a financial services regulator. It requires us, Police Mutual, to give you this important information to help you decide whether our Options ISA is right for you. You should read this document carefully so that you understand what you re buying, and then keep it safe for future reference.

Using this document You want to know whether our and options are right for you. That s why we ve produced this document, to help you understand exactly what it is, and how they work. It s important that you know what the risks are before you decide to invest in these options. Before you start reading We refer to you, we and us throughout the document. You means the owner of the plan and we and us mean Police Mutual. We also refer to plan throughout the document. The plan means the Options ISA. You should read this Key Features Document alongside the: Product Guide Application Terms and Conditions There are also Key Information Documents available for the Protected Growth and Non Guaranteed options and a Guide to investing in the Life Fund for these options. When referencing other documents we ve used italics. What to do if you have a question If there s anything about the plan that you d like clarified, please call us on 0345 88 22 999. Who is eligible for the plan? Serving and retired police officers Serving and retired police staff Specials And their partners and wider family including: - parents - brothers and sisters - children and grandchildren - nieces and nephews - brothers and sisters-in-law - parents-in-law This product is available only to residents in the UK (this includes crown employees serving overseas and their husbands, wives and civil partners). The minimum age for opening a plan is 18 and the maximum age you can add money to it is 85 (until your 86th birthday). Do we provide advice on the Options ISA? This Key Features Document is designed to help you decide whether our and options are right for you. While we re happy to discuss the general features, unfortunately we can t provide you with advice. 1

Key Features of the Options ISA Put simply, the plan is a Stocks and Shares ISA which gives you four different tax-efficient ways to save lump sums, or regular amounts, or both. This Key Features Document provides information on two of the options - and. Key Information Documents are available for the other two options - Protected Growth and Non Guaranteed. This table explains the aims, commitment and risk factors for these options: Its aims To save up a lump sum in a flexible way over a short period of time. It comes with the protection of a money back guarantee at all times and once added, any growth is also protected. Your commitment Risk factors You re not required to invest for any set period of time. Performance Whether your money grows will depend on investment performance. Your money may not increase in value. Inflation Growth potential is low so keep in mind that inflation will reduce what you could buy. For all of the options: - Tax rules may change, which could reduce what you get back. To invest a lump sum and grow it by a fixed percentage over a set period of time (the term). It comes with the protection of a money back guarantee at all times. The fixed percentage is added only at the end of the fixed term, although you can withdraw the amount you invest at any time. Early withdrawals If you make a withdrawal before the end of the term, you will only get back what you put in. Inflation Growth potential is fixed so keep in mind that inflation will reduce what you could buy. Changing offers This option will be available in limited offers - it may not always be open to new money. The fixed percentage and the term will vary for each offer. You can find out about the latest offer at policemutual.co.uk and we ll also confirm the fixed percentage and term that applies when you invest. 2

Questions and answers What is an ISA? An ISA is a type of savings account with tax advantages ISAs are sometimes called tax wrappers. This means that the ISA is wrapped around the investment you have in it so you pay less or no tax. HMRC set how much you can invest each tax year in an ISA. (The tax year runs from 6 April one year to 5 April the following year.) You don t have to pay income tax on any income you receive from your ISA You don t have to pay capital gains tax on any money you make from your ISA You can invest in a Stocks and Shares ISA, a Cash ISA, an Innovative Finance ISA, a Lifetime ISA, or a combination of all four types during the tax year You can choose one ISA manager for each ISA type Stocks and Shares ISA All the options are available in one Stocks and Shares ISA, which means it meets HMRC rules so money grows mainly free of tax and the payout isn t taxed see What about tax? for details You can only pay into one Stocks and Shares ISA each tax year Your Annual ISA Allowance ( 20,000 in the 2017/18 tax year) can be split between the different types of ISA It isn t possible to carry over unused Allowance to another tax year and as the Allowance is personal you can t hold an ISA jointly with someone else You can invest money in more than one tax year without having to set up a new plan (although we may need to ask you to complete a new ISA Application) What is the Options ISA? It s designed for people who want to invest lump sums, or regular amounts, or both It has a selection of savings options - you can pick just one, split your money across several or put money into different options at different times Each option has different levels of protection. Generally the more that s guaranteed - like how often and how much - the less growth potential there will be See the Key Information Documents for information on the Protected Growth and Non Guaranteed options. 3

Guarantee Minimum amount Payment method Top-ups and changes Money back guarantee at all times so you can always access at least what you put in - and once added, any growth is also protected. 40 as a monthly amount or as a single amount. Regular payments by Direct Debit. Single amounts by card, bank or building society account transfer and ISA transfer. You can add money and start, change or stop a monthly amount at any time. Money back guarantee at all times so you can always access what you put in and at the end of the fixed term you ll get back what you put in plus a fixed percentage. At the end of the term you can decide to keep some or all of your money invested. We ll be in touch to summarise your choices, these may include keeping your money invested in a new offer or moving your money to another option. 1,000 as a single amount. We may limit the maximum you can invest to 50,000 for each offer. Single amounts by card, bank or building society account transfer cheque and ISA transfer. (ISA transfer money must be received within 60 days of applying to invest in an offer.) You can invest more than once in the same offer or in more than one offer (depending on availability). However, each separate amount you invest may have a different fixed percentage and term. We ll confirm the fixed percentage and term that applies when you invest. 4

Switching options You can switch money between the options when you want - the minimum investment amount and the charges for the option you choose will apply Please bear in mind that: - you can only switch the whole amount invested out of the option and if you move your money before the end of the term the fixed percentage growth will not be added - if you d like to switch just some of your money out of you ll need to leave at least 40 invested in the option. See the Key Information Documents for information on the Protected Growth and Non Guaranteed options. Transfers in You can also transfer in money held in other ISAs - When an ISA is transferred between ISA managers it keeps its tax benefits - You can transfer in all or part of the money invested in ISAs in previous tax years, or all of the money invested in ISAs in the current tax year - Transfers of money invested in previous tax years don t count towards your Annual ISA Allowance - If you transfer in savings from another type of ISA that you have taken out in the current tax year, the transfer will be treated as if you had only invested in a Stocks and Shares ISA. This means you may still be able to take out the other types of ISA in the same tax year, depending on how much of your Annual ISA Allowance you pay into this plan - You may lose some growth or interest during the time it takes to complete the transfer and your existing provider may charge you so it s worth checking with them first The plan provides a small amount of life cover during the time you hold it see What life cover is included? What might you get back? Each of the options has different levels of protection and growth potential - so what you get back depends on which you choose. If you withdraw at any time you ll be able to access at least the amount you put in plus any growth (less any previous withdrawals). If you withdraw at the end of the fixed term you ll get at least the amount you put in plus the fixed percentage that applies to the offer you invest in. If you withdraw before the end of the term you ll only be able to access the amount you invested the fixed percentage won t be added. 5

Here s some examples of how it might work in practice for example investment amounts (once charges are taken off). If you re thinking of investing a different amount you can multiply or divide the example amounts up or down to get an idea for your investment amount or visit policemutual.co.uk to compare the different options for yourself. We ll also be happy to discuss the options with you just give us a call on 0345 88 22 999. As these are examples you could get back more or less than this. Period money is invested for 2 years 2 years 10 years 10 years Amount invested 100 a month 10,000 100 a month 10,000 Guaranteed amount If our investments grow at -1.50% a year you could get back If our investments grow at 1.50% a year you could get back If our investments grow at 4.50% a year you could get back 2,400 at the end of the investment period 10,000 12,000 at the end of the investment period 10,000 2,400 10,000 12,000 10,000 2,400 10,000 12,100 10,200 2,480 10,600 14,100 13,600 How your investment grows depends on: How long you invest for If you make any withdrawals, and when you make them The performance of the underlying investments that your money is invested in see Where are your payments invested? The impact of tax see What about tax? Our charges, which may vary see What are the charges? Please keep in mind that inflation will reduce what you could buy. We ll send you a statement every year and you can call us on 0345 88 22 999 if you want to know your plan s value at any other time. The fixed percentage and term will vary according to the offer available here we ve used an offer of a fixed percentage of 2.0% annually for a term of 2 years. Period money is invested for 2 years Amount invested 10,000 Guaranteed amount at the end of 2 years 10,404 6

What life cover is included? We ll pay out a lump sum on death during the time you hold the plan the amount of life cover varies for each option. If you invest in more than one option, we ll pay the total amount due for all the options you have money in. 101% of current value. 101% of amount put in. The lump sum is normally paid to your estate. Once we pay out the life cover, the plan ends. It won t have any further cash value. From the date of death the plan won t benefit from any tax advantages. Where are your payments invested? The Options ISA is a Stocks and Shares ISA; however money can be invested in a wider range of assets than this suggests and we take different investment approaches with the options: - money put into this option is mainly held in interest-earning investments with approved financial institutions like banks and building societies. - for money put into this option the fixed percentage growth is set at the start and guaranteed, as long as money is invested until the end of the fixed term. What are the charges? We make charges to cover the expenses of running the plan, but don t worry they re deducted when calculating the value of the plan, so you don t have anything extra to pay. Also, our charges don t reduce the guaranteed values. For the option there are no extra charges because we allow for our expenses before we set the fixed percentage for all offers. For we make a yearly charge of 1.25% of the current value spread across each month throughout the year We review our charges every year - see the Terms and Conditions which explain when we may make changes. 7

How do the charges affect your plan? Here s some examples of what you might get back from your plan. We ve based the information on someone who invests their money for 10 years using example investment amounts. If you re thinking of investing a different amount you can multiply or divide the example amounts up or down to get an idea for your investment amount. We ll also be happy to discuss the options with you just give us a call on 0345 88 22 999. The last two columns assume that investments grow at 1.50% a year: At end of year Total paid in to date ( 100 a month) Effect of deductions to date What you might get back 1 1,200 9 1,200 2 2,400 32 2,400 3 3,600 72 3,610 4 4,800 127 4,820 5 6,000 198 6,030 10 12,000 807 12,100 At end of year Total paid in to date ( 10,000 as a single amount) Effect of deductions to date What you might get back 1 10,000 127 10,000 2 10,000 256 10,000 3 10,000 388 10,000 4 10,000 521 10,000 5 10,000 657 10,100 10 10,000 1,372 10,200 The last line in the table shows that over 10 years the total deductions (charges) could be 807 for an investment of 100 a month and 1,372 for an investment of 10,000. In short, deductions over 10 years have the same effect as reducing the investment growth from 1.5% to 0.2% for an investment of 100 a month or 10,000. Over the same period, if you invest monthly you will pay less in charges than if you pay in a lump sum because the charge is taken as a percentage of the money invested in the plan. With a lump sum the whole amount is invested at once so the charge applies to the whole amount from the start. With a monthly amount you ll gradually build up your savings so the charge will be taken from a gradually increasing sum. However, a lump sum may have higher growth potential compared to a monthly amount. For the option there are no extra charges because we allow for our expenses before we set the fixed percentage for all offers. 8

When can you withdraw your money? You can withdraw your money at any time - what you get back depends on which option(s) you re taking money out of and when you do so. The minimum withdrawal is 50. Any money you pay in and withdraw in the same tax year still counts towards your Annual ISA Allowance. You can withdraw some or all of your money at any time. If you d like to withdraw some of your money you ll need to leave at least 40 invested in this option. You can withdraw all of your money at any time, but remember the fixed percentage growth is added only at the end of the term. It s not possible to make a part withdrawal. When can you transfer out to another ISA manager? You can transfer out, without charge, the total amount that s held in your plan at any time, but the value depends on which option(s) you re transferring money out of and when you do so. (Please see the When can you withdraw your money? section.) It isn t possible to transfer out part of your Options ISA plan. Remember: - if you transfer your money out of the option before the end of the term the fixed percentage growth will not be added To make a transfer out you ll need to contact your new ISA manager and they will arrange the transfer for you. Don t forget you can also switch money between the options see Switching options in the What is the Options ISA? section and the Key Information Documents for Protected Growth and Non Guaranteed. What about tax? Personal tax When you take money out you won t have to pay any capital gains tax or income tax. In the event of death the plan won t benefit from any tax advantages from the date of death. There may be inheritance tax to pay if the value of your estate when you die is more than your inheritance tax allowance. It s not possible to put an ISA in trust. There s a HMRC helpline you can call to check your tax position 0300 200 3300. Fund tax The investment growth within the underlying investments that the options invest in is predominantly tax exempt, but there is an element that is taxable, which you won t be able to recover. This information is based on our current understanding of UK legislation. Please bear in mind legislation may change in the future. 9

Can you change your mind? Yes as long as you let us know within 30 days of receiving your plan documents, we ll give you your money back. You can cancel by calling us or by writing to us. You ll find our contact details at the back of this document. Please read the When can you withdraw your money? section if you decide to withdraw after 30 days. If you change your mind about making a transfer in, we ll try to return your transfer amount to your previous ISA manager, although this may not be possible because your previous ISA manager can choose not to accept it. Alternatively we can help you to transfer out to another ISA manager. Please read the When can you transfer out to another ISA manager? section if you decide to transfer after 30 days. Language All correspondence will be in English. How to complain We hope you won t ever need to complain about any aspect of the service you receive from us but if you do, please contact us either by phone or in writing. You ll find our contact details at the back of this document. You can ask us for a copy of our complaint handling procedure. If you re not satisfied with our response to your complaint, you can complain to: Financial Ombudsman Service (FOS) Exchange Tower London E14 9SR 0800 023 4567 financial-ombudsman.org.uk/ The Financial Ombudsman Service opening hours are: Monday to Friday - 8am to 8pm Saturday - 9am to 1pm Complaining to the ombudsman will not affect your legal rights. Compensation We re covered by the Financial Services Compensation Scheme. If we can t meet our obligations, you may be entitled to compensation from the Scheme. The Options ISA is a long term insurance product, so this means you re entitled to receive 100% of the whole of the claim. This service is free to consumers. Further information is available from the Financial Conduct Authority or the Financial Services Compensation Scheme: Financial Services Compensation Scheme (FSCS) 10th Floor Beaufort House 15 St Botolph Street London EC3A 7QU 0800 678 1100 fscs.org.uk/ The Financial Services Compensation Scheme opening hours are: Monday to Friday - 8.30am to 5.30pm 10

How to contact us 1. Call 0345 88 22 999 2. Visit policemutual.co.uk We re open from 8.30am - 5.30pm Mon-Fri Write to us at: Police Mutual Alexandra House Queen Street Lichfield Staffordshire WS13 6QS Police Mutual Assurance Society Limited (PMAS) is an incorporated friendly society authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Police Mutual Assurance Society Limited is on the Financial Services Register (reference number 110050). Registered Office: Alexandra House, Queen Street, Lichfield, Staffordshire WS13 6QS. Call 0345 88 22 999 (Monday-Friday, 8.30am-5.30pm) or visit policemutual.co.uk. Calls to 03 numbers usually cost no more than to geographic numbers (01 or 02) and are usually included in call packages, please check with your phone company if they are included in your package. For your security, all telephone calls are recorded and may be monitored. OISAKFD 0118