TELECOMMUNICATIONS CONSULTANTS INDIA LTD. (A Govt. of India Enterprise)

TELECOMMUNICATIONS CONSULTANTS INDIA LTD. (A Govt. of India Enterprise) TCIL Bhawan, Greater Kailash Part-I New Delhi-110048 Expression of Interest Document For Empanelment of BusinessAssociates No: TCIL/ 61/1/EoI-Pub-BA/2018/ED (IT) (Version-0.83) 0

NOTICE TELECOMMUNICATIONS CONSULTANTS INDIA LTD. TCIL Bhawan, Greater Kailash Part-I New Delhi-110048 EOI No. TCIL/ 61/1/EoI-Pub-BA/2018/ED (IT) TELECOMMUNICATIONS CONSULTANTS INDIA LTD., (hereafter referred to as TCIL) invites EOIs in sealed covers from the reputed firms, for Empanelment of Business Associates. The details are as under: 1 Downloading of EOI Documents from TCIL s website 09.01.2018 2 Last Date of Submission of EOI documents 09.02.2018, 03:00 PM 3 Opening of EOI documents 09.02.2018, 04:00 PM 4 Number of copies to be submitted 2 5 Earnest Money Deposit (Refundable) Rs 1,00,000/- 6 EoI Fee Rs 1000/- All queries, if any, in connection with this EOI shall be sent to following officials (in word format) & hard copy by post to TCIL, TCIL Bhawan, Greater Kailash-Part I, New Delhi-110 048. Prospective bidders are required to direct all communications related to this RFP, through the Nominated Point of Contact persons: Contact : Rajesh Singh Position : GM (e-gov) Email : rajesh.singh@tcil-india.com Telephone : +91-11-26202304 In case of difficulties- Contact : Narendra kumar Position : Sr. Manager (e-gov) Email : narendra.kumar@tcil-india.com Telephone : +91-11-26202520 Fax : +91-11-26241865 Page 1 of 23

Table of Contents 1 TCIL Introduction...3 2 Scope of Work...5 2.1 Preamble...5 2.2 Indicative Categories for empanelment...6 2.3 Responsibilities of an empanelled Business Associate(s)...6 2.4 Categories for Empanelment..7 3 Eligibility Criteria...9 4 Information to Applicants...10 4.1 Period of Empanelment...10 4.2 Earnest Money Deposit...10 4.3 Guideline for preparation of response to this EoI...11 4.4 Amendment to the information document...11 4.5 Confidentiality...11 4.6 Jurisdiction...12 4.7 Force Majeure Clause...12 4.8 Risk & Cost.. 12 4.9 Set Off 13 4.10 Governing Law & Jurisdiction. 13 5 Terms and Conditions...13 6 Annexure...15 6.1 Annexure 1: EoI Format...14 6.2 Annexure 2: Cover Letter Format...21 6.3 Abbreviations...22 Page 2 of 23

1 TCIL Introduction Telecommunications Consultants India Limited (TCIL) was set up by the Ministry of Communications, Government of India, as a Public Limited Company in 1978 to render Consultancy services. TCIL is an IS/ISO 9001:2008 and ISO/IEC 27001:2005 Certified, Government of India Enterprise under the administrative control of the Department of Telecommunications (DOT), Ministry of Communications and Information Technology. Over the years TCIL has established itself as one of the few companies with complete locally available expertise to carry out large technology projects in the region. The company s business has been built on a formula of providing outstanding service value for customers across the region and sectors, be it government, oil & gas, healthcare, education, banking or large corporate clients. TCIL undertakes consultancy and turnkey projects for setting up of network infrastructure in the field of Telecom and IT using its vast expertise of design and development of solutions involving Telecom, IT, Networking, Software Application Systems and Technologies. Presently, TCIL is operating in more than 14 countries all over the world. TCIL has emerged as a prime multi-disciplinary organization offering full range of services embracing design, engineering, preparation of sites, equipment specifications, arranging supply and delivery of the equipment and its installation, testing & commissioning. The company also undertakes operation & maintenance, and, technical & managerial training. TCIL undertake turnkey jobs from concepts to completion in all fields of telecommunications and information technology in India and abroad. A global venture TCIL is the premier multidisciplinary telecommunication organization offering Consultancy services and carrying out turnkey projects the world over. TCIL provides appropriate technology at a competitive cost. Right from its inception, TCIL has achieved an impressive growth. Today TCIL s operations are spread over more than 14 countries of the Middle - East, South East Asia, USA, Africa and Europe. Page 3 of 23

From concept to completion TCIL renders multi faceted Telecommunications services ranging from Feasibility Studies, Network Design, Software Development & Re-engineering, Local Telephone Systems, Transmission Systems, Operation and Maintenance of Networks, Rural Telecommunications and Training to Technology transfer. Core Competencies IT & Networking Solutions ICT Projects Switching Transmission Systems Cellular services Rural Telecommunication Optical Fibre based backbone transmission systems Application Software e-governance 3G Network, WIMAX Technology and Civil Construction projects Civil Construction Projects Power Transmission including OPWG As on date TCIL has its operations in more than 14 countries. TCIL is also having its presence in every state of INDIA making it truly National and International organization. TCIL, one of the pioneers in providing IT infrastructure and applications solutions across globe, is uniquely positioned to address business needs of a vast spectrum of industries. TCIL achieves this through a unique blend of Industry focus, alliances with worldwide technology leaders, in-house competence and working closely with its customers. With over 1000+ professionals drawn from leading educational institutions and professional organizations, TCIL has both depth and breadth to be the technology partner for small, medium and large organizations. Page 4 of 23

2 Scope of Work 2.1 Preamble TCIL wishes to enter aggressively in IT Business, intending to expand its market share into various technology offerings such as Tele-presence, Maintenance of SWAN, Cloud services, Content Delivery Platforms, Storage and Server, Telecom Networking, Data Center, Data Network etc., thereby building up its formidable presence in IT industry, in order to fulfill its objective of multi-fold growth in its turnover and profitability. Therefore, TCIL desires to empanel business associates in fulfilling its visions and missions. VISION: To excel in providing solutions in information and Communication Technology, Power and Infrastructure Sectors globally by anticipating opportunities in technology. MISSION: To excel and maintain leadership in providing Optimal solutions on Turnkey basis in Telecommunications and Information Technology Service Sector globally and to diversify by providing excellent infrastructure facilities particularly in the high tech areas. Page 5 of 23

2.2 Indicative Categories for empanelment The following list is indicative of the categories for which TCIL desires to empanel organizations: Category: Business Associates In the areas such as Hardware Supply & Implementation 1. IT Network Integration, Software and service 2. Data Centre Build, setup and service 3. Homeland Security, Command & Control Center and Surveillance 4. Solid Waste Management 5. Building Management System, RFID Based System, Biometric Solutions 6. Health Care 7. Education 8. Banking & Finance 9. Transport (Ports, Railways, Aviation, Intelligent Transport, Metros), Transport Management, ITMS with adaptive traffic management 10. Utilities (Power, Water, Gas), Billing and customer care 11. Smart Cities 12. ERP, HR applications, Document management, e-office 13. Customized Application Development 14. Business Intelligence and Data analytics 15. Tele-presence /Video Conferencing Service 16. Content Delivery Network & Services 17. Software as services solutions 2.3 Responsibilities of an empanelled Business Associate(s) The empanelled Business Associate shall respond to each request for quotation (including cost, technical capabilities, man-hours and other details) raised by TCIL within 3 days from the date of request. The empanelled Business Associates shall support TCIL in preparation of the tender response. The empanelled Business Associates shall provide training to the client personnel during the transition phase of the project (if required). The empanelled Business Associates shall abide by all terms and conditions for the complete period of empanelment. The empanelled Business Associates shall inform TCIL if any opportunity for a partnership to compete for a project is realized by the Business Associate. The empanelled Business Associates, when participating in a tendering process in consortium with TCIL, shall be responsible for any inaccurate or incorrect information furnished as part of Page 6 of 23

the bid submission. Further, the empanelled Business Associate shall solely bear the consequences of the same. 2.4 Categories for Empanelment The empanelment will happen for multiple categories. The Business Associate can empanel for more than one category. Categories Range Average Turnover for last three years 1 Upto 10 Crore 3 Crore 2 10 25 Crore 7.5 Crore 3 25-50 Crore 15 crore 4 50-75 Crore 22.5 Crore 5 75-100 Crore 30 Crore 6 Above 100Crore 60 Crore Projects done in last five years: Categories Option 1 Or Option 2 Or Option 3 1 One of 8 crore two each of 5 crore three of 4 crore 2 One of 20 crore two each of 12.5 crore three of 10 crore 3 One of 40 crore two each of 25 crore three of 20 crore 4 One of 60 crore two each of 37.5 cre three of 30 crore 5 One of 80 crore two each of 50 crore three of 40 crore 6 One of 160 crore two each of 100 crore three of 80 crore Active Professionals: Category No. of Professional 1 3 2 8 3 15 Page 7 of 23

4 75 5 23 6 60 Page 8 of 23

3 Eligibility Criteria The applicant will be evaluated for empanelment as a Business Associate, inter-alia, based on the pre- qualification criteria mentioned below. S. No. Pre-Qualification Criteria Reference Details/ Documentary Evidence 1 2 3 The applicant (company/llp/partnership Firm) should be a system integrator operating in India for last 5 years. The applicant should have an annual turnover as per table given in 2.4 over the last 3 years as per the consolidated financial statements The applicant must have positive net worth for the last 3 years preceding the date of submission of EoI. Relevant Experience/Work certificates for the last 5 years. Copy of audited balance sheet for the last 3 years Copy of audited profit and loss statement for last 3 years 4 5 6 7 8 The applicant should be sole proprietary concern, partnership firm or a company registered with the Registrar of Firms/Registrar of Companies (as applicable). The applicant should be an income tax assessee having filed its income tax return for last 2 financial years. The applicant should be an authorized dealer having GST registration. The applicant should not have been blacklisted by any of the PSUs for the past 2 years. The applicant must have undertaken /completed assignments (in the category applied for empanelment) in the field he has applied for. The assignment can be one or two depending on the size of assignment done Partnership Deed/Memorandum and Article of Association & Certificate of Incorporation State of Income Tax Return for last 2 years Valid GST Registration Number Self-Declaration. The vendors will be barred if he has given false information. Attach work orders/certificates specifying Completion or satisfactory work in progress. Page 9 of 23

S. No. Pre-Qualification Criteria Reference Details/ Documentary Evidence The applicant shall have turnover wise Certificate issued by HR / Authorized signatory 9 active Professionals as given in Table 2.4 on company payroll (in the category applied for). 10 Positive Net worth The applicant should have positive net worth for the last 3 years. A certificate from CA should be produced in this regard. 4 Information to Applicants 4.1 Period of Empanelment The validity period of empanelment will be 2 years from the date of signing the contract for empanelment. The period of empanelment may be extended as mutually agreed between TCIL and the empanelled Business Associate. 4.2 Earnest Money Deposit 1. The applicant for the empanelment shall furnish a sum of INR 1,00,000/- (INR one Lakh only) as earnest money in favor of Telecommunications Consultants India Ltd. 2. The applicants shall hold the offer open till such date as specified in this EoI. It being understood that that after submitting the response to this EoI, it will not back-out from his offer or modify the terms and conditions thereof. If the applicant fails to observe or comply with the foregoing stipulation, the aforesaid amount deposited as Earnest Money shall be liable to be forfeited by the TCIL. 3. The Earnest Money receipt shall be incorporated in the original copy of the EoI document. The Earnest Money should be furnished in the form of an Account Payee Demand Draft in favor of M/s Telecommunications Consultants India Ltd., New Delhi payable at New Delhi (India) from SBI or a Nationalized Bank or a schedule Commercial Bank operating in India. 4. The earnest money of unsuccessful applicant will save as herein before provided, be returned within reasonable time to the applicant however TCIL shall not be responsible for any loss or depreciation that may happen to the security for the due performance of the above stipulation to keep offer open for the period specified in the EoI documents or to the Earnest Money while in their possession nor be Page 10 of 23

liable to pay interest thereon. 5. Earnest money deposit will be in the form of security and shall be payable only when vendor will deposit contract Performance Guarantee (Security Deposit). 6. The EoI not accompanied by Earnest Money will be summarily rejected. 7. On receipt of Letter of Acceptance of EoI from TCIL, the applicant shall, within a period of 15 days, submit the security deposit of INR 5,00,000/- (INR Five Lakh Only) in the form of Bank Draft/FDR pledged in the name of TCIL/ Bank Guarantee from a scheduled commercial bank for the duration of the empanelment or extended period, if any, in favor of Telecommunications Consultants India Ltd.. On receipt of BG, EMD will be refunded without any interest. 4.3 Guideline for preparation of response to this EoI Applicants are requested to follow the below guidelines while preparing their responses to EoI. 1. The EoI should be in the format provided in Annexure 1. Any EoI not found responsive to the details mentioned in this document may be rejected. 2. The applicant is requested to review the response before submission as the submitted response shall be considered final and revisions may not be permitted, unless there are genuine reasons for such revision. 4.4 Amendment to the information document TCIL may, for any reason, whether at their own initiative or in response to a clarification requested by an interested applicant, modify this document through amendment. In such case, the following rules will apply: 1. Any amendment shall be issued in writing through addenda. 2. Addenda shall be hosted on TCIL s website. Any Applicant who wishes to receive the addenda via email can send an email to the email address indicated in the Notice section requesting for the same. 3. Any such modification will overrule the original version and previously modified version. 4. TCIL, at its discretion, may extend the deadline for submission of EoI, after considering the materiality of the amendment. 4.5 Confidentiality The empanelled Business Associate and their personnel will not, either during the term or after expiration of this contract, disclose any proprietary or confidential information relating to the services, contract or business or operations of TCIL or its clients without the prior written consent of TCIL. Page 11 of 23

4.6 Dispute Resolution The parties through respective signatories shall settle any dispute or disagreement with respect to performance, non-performance or defective performance of respective obligation amicably. In the event of disputes remaining unresolved, the parties shall refer the matter to a sole arbitrator under arbitration law that may be applicable, whose appointment shall be done by Chairman & Managing Director, TCIL. The place of arbitration shall be New Delhi and the language used shall be English. 4.7 Force Majeure Clause If at any time, during the continuance of this contract, the performance, in whole or part, by either party, of any obligation under this contract shall be prevented or delayed by reason of any war, hostility, act of the public enemy, Civil Commotion, Sabotage, Fires, Floods, Earthquakes, explosions, strikes, epidemics, quarantine restrictions, lockouts, any statute, statutory rules/ regulations, order of requisitions issued by any Government Department or Competent Authority of acts of God ( here-in-after referred to as event) provided that notice of the happening of any such event is given by either party to the other within twenty one days from the date of occurrence thereof, neither party shall, by reason of such event, be entitled to terminate this Contract nor shall either party have any claim for damage against the other in respect of such non- performance or delay in performance, and the obligations under the Contract shall be resumed as soon as practicable after such event has come to an end or ceased to exist, PROVIDED FURTHER that if the performance in whole or part of any obligation under this Contract is prevented or delayed by reason of any such event beyond a period as mutually agreed to by the TCIL and the Contractor after any event or 60 days in the absence of such an agreement whichever is more, either party may at its option terminate the Contract provided also that if the contract is so terminated under this clause the TCIL may at the time of such termination take over from the Contractor at prices as provided for in the contract, all works executed or works under execution. 4.8 Risk & Cost If short-listed by potential customers, all technical, financial and commercial terms and conditions of the RFP, except pricing, risk purchase, advance payment & termination, will apply on back to back basis between TCIL and the empanelled party, for their respective part/scope of work. However, if the empanelled party fails to fulfill its part of the work to the satisfaction of TCIL, then TCIL shall have the right to terminate the contract with the empanelled party and get the same executed departmentally or by other agencies at the risk and cost of the empanelled party. Page 12 of 23

4.9 Set Off Any sum of money (including refundable security deposit) due and payable to the Bidder/Contractor under this contract or any other contract entered between the parties herein whether continuing or completed may be appropriated by TCIL and set off against any claim of TCIL of any nature whatsoever, arising under this contract or any other contract entered into between the parties, herein whether continuing or completed. 4.10 Governing Law & Jurisdiction: This EOI shall be construed and governed by the laws of India and the parties hereby submit to the exclusive jurisdiction of the Delhi Courts of Law. 5 Terms and Conditions a) TCIL will enter into an agreement, incorporating technical specifications, financial conditions, service levels and related terms and conditions for the opportunities which TCIL and associate will bid together. The bidder needs to sign an NDA with TCIL as per TCIL s policy. b) TCIL reserves the right to accept or reject any or all application(s) without assigning any reason whatsoever. TCIL s decision in this regard shall be binding and final. c) If any of the information, furnished by the applicant, is found incorrect at a later stage, he shall be liable to be barred from participating in current and subsequent opportunities with TCIL. TCIL reserves the right to verify the particulars furnished by the applicant independently. d) If empanelled Business Associate do not respond to the enquiries on three different occasion or express their inability to quote for enquiries, TCIL reserves the right to cancel its empanelment. e) Wherever required, specific MoU/agreement will be signed with respective Business Associate for specific business opportunity (RFP/Tender/Bid). The opportunity based MoU will be signed with the Associate. f) The applicant after submitting the response to this EoI, agree with TCIL for honoring all aspects of fair trade practices. g) The applicant shall bear all cost associated with the preparation and submission of the response to this EoI. Page 13 of 23

6 Annexure 6.1 Annexure 1: EoI Format The response to the EoI needs should cover following and should reach TCIL before the submission deadline. TCIL reserves the right to reject any response received after the mentioned deadline. 1. The cover letter in the format mentioned in Annexure 2 should be part of the expression of interest being submitted. 2. Applicant must include the EoI fees and EMD demand drafts. Both demand drafts must be in the name of TELECOMMUNICATIONS CONSULTANTS INDIA LTD. payable at New Delhi. The amount of demand drafts for EMD to be submitted is mentioned in section 4.2. 3. The applicants need to provide all the reference details/documentary evidences required to fulfill the eligibility criteria as applicable. The applicants are expected to submit evidences to meet all the eligibility criteria mentioned in Section 3. 4. The applicants need to provide the details of the point of contact who shall be contacted from TCIL for any matter pertaining to the empanelment or the EoI process in the future. The format in which the details are to be furnished is mentioned below: (PLEASE USE BLOCK LETTERS TO FILL THE TABLE BELOW) DETAILS OF POINT OF CONTACT First Name Last Name Designation Official Address Page 14 of 23

Contact Number (Office Landline) Mobile Number Official Email ID 5. Applicants required to fill the form given below which would capture the category(s) in which the applicant wants to get itself empanelled with TELECOMMUNICATIONS CONSULTANTS INDIA LTD. The form would also capture the applicant s profile. The form is mentioned below: Type of Business Associate: System Integrator Consulting services Status of Applicant(Partnership, Company etc.) Number of Years of Experience Classification of products offered (each in separate line) Example: Hardware/ Software Implementation Managed Services Content Delivery Maintenance Consulting etc. Number of office locations in India (Provide details of offices) Number of office locations globally (Provide details of offices) Number of employees in India and global Total revenue from sales in India (for last 3 financial years) FY 1 FY 2 FY 3 (Applicant s Profile Form) Page 15 of 23

6. Applicant is required to fill the form given below which would capture the area(s) in which the applicant wants to get itself empanelled with TELECOMMUNICATIONS CONSULTANTS INDIA LTD. The form would also capture the skills available and number of projects executed in past 3 years by the applicant. The form is mentioned below: The applicant can add columns to the form in case he wants to submit additional information. Page 16 of 23

Areas for Business Associates Sl. No. Skills Size of Number of projects Area Available technical executed in last 3 (Y/N) staff years Cost of executed projects with duration (for each) Preferred OEM Partner/ Business Tie-up(s) (if any) 1 IT Network Integration, software and service 2 Data Centre Build, Setup and service 3 Homeland Security, Command & Control Center and Surveillance 4 Solid Waste Managemen t 5 Building Managemen t System, RFID based solution, Biometric solutions Page 17 of 23

Areas for Business Associates Skills Size of Number of projects Sl. No. Area Available technical executed in last 3 (Y/N) staff years Health Care 6 7 Education Cost of executed projects with duration (for each) Preferred OEM Partner/ Business Tie-up(s) (if any) 8 9 10 Banking & Finance Transport (Ports, Railways, Aviation, intelligent transport, metros, Transport Management, ITMS with adaptive traffic Utilities (Power, Water Gas), Billing and Customer 11 Smart Cities Page 18 of 23

Areas for Business Associates Sl. No. Skills Size of Number of projects Area Available technical executed in last 3 (Y/N) staff years Cost of executed projects with duration (for each) Preferred OEM Partner/ Business Tie-up(s) (if any) 12 ERP, HR applications, Document Management, e-office System 13 Customized Application Development 14 Business intelligence and Data analytics Page 19 of 23

Areas for Business Associates Sl. No. Skills Size of Number of projects Area Available technical executed in last 3 (Y/N) staff years Cost of executed projects with duration (for each) Preferred OEM Partner/ Business Tie-up(s) (if any) 15 Tele-presence/ Video Conferencing Services 16 Content Delivery Network Services 17 Software as Services Solutions Page 20 of 23

6.2 Annexure 2: Cover Letter Format COVERING LETTER (to be on company letter head) Offer Reference No: T C I L /2017-18/ Date: To, EoI In-charge, TCIL TCIL Bhawan, Greater Kailash-I, New Delhi-110 048 Dear Sir, SUB: Empanelment of Business Associate Having examined EoI document bearing the reference number T C I L /2017-18/, dated.released by your esteemed organization, we, undersigned, hereby acknowledge the receipt of the same and offer to empanel our organization as a Business Associate in conformity with the said EoI. If our offer is accepted, we undertake to abide by all the terms and conditions mentioned in the said EoI over the period of empanelment. We have enclosed a demand draft in lieu of EMD for INR....(INR...Only) in favor of TELECOMMUNICATIONS CONSULTANTS INDIA LTD. We hereby declare that all the information and supporting documents furnished as a part of our response to the said EOI, are true to the best of our knowledge. We understand that in case any discrepancy is found in the information submitted by us, our EoI is liable to be rejected. Date: Signature with seal (In the box) Name: Designation: Page 21 of 23

6.3 Abbreviations S. No. Abbreviation Meaning 1 BP Business Partner 2 EoI Expression of Interest 3 NLD National Long Distance 4 ISP Internet Service Provider 5 QoS Quality of Service 6 VAT Value Added Tax 7 PSU Public Sector Undertaking 8 MoU Memorandum of Understanding 9 EMD Earnest Money Deposit 10 SLA Service Level Agreement 11 NDA Non-Disclosure Agreement 12 POC Point of Contact 13 BG Bank Guarantee Page 22 of 23