J. Crew Group, Inc. COUNTRY OF ORIGIN VERIFICATION AND EVIDENTIARY (COVE ) PROGRAM APPRAISAL OF MANUFACTURING SOURCE INSTRUCTIONS TO THE RATER PURPOSE OF EVALUATION To determine capacity for country of origin verification purpose and maker s ability to deliver merchandise on time to the specified standards. EVALUATE POTENTIAL Describe source s manufacturing capabilities. Assess quality program presently in use. Determine communication capacity and ability to provide information. COMPLETE EVALUATION FORM Study physical structure and layout of manufacturing system then answer applicable questions. Interview management regarding communication capabilities and practices then respond to questions. Identify management regarding communication capabilities and practices then respond to questions. Identify strong and weak points as they pertain to the successful completion of a J. Crew Purchase. Submit completed form to: J. Crew Group Inc. 770 Broadway New York, N.Y. 10003 Attn: Robert Gardini FACTORY ADDRESS & PHONE NUMBER: Page 1 of 8
CONTACTS: Page 2 of 8
AGENT: Buying or Selling DATE OF VISIT: COMMENTS: PRODUCT TYPES MADE: 1) YEAR ESTABLISHED 2) EXPORT MARKET 3) OTHER U.S. COMPANIES FOR WHICH FACTORY HAS PRODUCED GOODS OVER THE PAST TWO YEARS 4) TERMS OF PAYMENT Page 3 of 8
5) MONTHLY CAPACITY FOR EACH TYPE OF GARMENT 6) FABRIC AFFILIATION 7) QUOTA 8) PRODUCTION LEAD TIME 9) MINIMUM QUANTITY/STYLE 10) PATTERN MAKING ABILITY 11) TYPES AND QUANTITY OF PRODUCTION MACHINES 12) TOTAL NUMBER OF EMPLOYEES AND BREAKDOWN OF FUNCTIONS 13) LAUNDRY AFFILIATIONS 14) TYPES OF WASHES Page 4 of 8
15) TYPES OF PROCESSING OPERATIONS FACTORY CAN PERFORM 16) VOLUME OF PRODUCTION FOR EACH OF THE PAST TWO YEARS PREVIOUS CALENDAR YEAR TWO YEARS AGO 17) C-TPAT (Customs-Trade Partnership against Terrorism) Factory confirms that it is familiar and in compliance with the Manufacturers Security Recommendations set forth by U.S. Customs and included in the J. Crew Vendor Manual Remarks: COMMENTS: A. F A C I L I T Y D E S C R I P T I O N Dirty, poorly lit, disorganized layout Crowded with poor work flow and little organization Work flow is steady with adequate facilities Well run with good supervision Page 5 of 8
B. F A B R I C P R O D U C T I O N No safeguards or quality checks Haphazard supervision and quality procedures Adequate machinery with regular quality checks Strong quality control program with clean, modern equipment C. S U P E R V I S I O N Little or no supervision of workers and product Some random supervision Regular supervision over major areas with 25:1 ratio of supervision to operator Strong supervisory staff and separate quality auditing D. C U T T I N G Messy area with little or no control over cut parts Cut parts are not well identified or protected from soilage Cuts flow in an orderly manner directly to the sewing sections Quality maintained throughout cutting and sewing, always protected from soilage Page 6 of 8
E. G A R M E N T A S S E M B L Y Various levels of production quality with no repairs or audits Random audits, no formal final inspection, minimal repairs In process checks and final audit with strong repair program Pressing Equipment (Circle as applicable) Documented in process inspections and final audits with rework systems for all repairable items Hand Vacuum Exhaust Press Form Tunnel F. P R E S S I N G A N D F I N I S H I N G Little or no facilities for pressing and finishing Product is often poorly pressed and finished Product is generally acceptable in appearance Crisp, neat finished product with very few packing errors G. P A C K I N G / S H I P P I N G Haphazard system in an inadequate space Little assurance of accuracy in content and count Organized area with checks for correct packaging Generally accurate packing Page 7 of 8
H. P A P E R W O R K No reliable paperwork follow through Often makes packing slip errors Packing slip generally accurate and complete Shipping information correct and prior to shipment I. C O M M U N I C A T I O N Difficult to contact and slow in responding Haphazard responses to production queries Provides generally honest answers within a reasonable time frame Provides accurate and timely information J. S U B C O N T R A C T I N G* Most or all of work given out with little or no supervision Some contact with subcontractors Regular quality checks performed (Indicate what, if any, operations are subcontracted) Subcontractors are select and reliable Page 8 of 8
* Factory is to be reminded that NO operations may be subcontracted for J. Crew Group, Inc. merchandise production, without express written authorization by J. Crew Group, Inc. Page 9 of 8
K. M A N A G E M E N T S A B I L I T Y JUDGMENT: Thinks situation through clearly, making sound business decisions ATTITUDE: Demonstrates willingness to work hard and be accommodating FLEXIBILITY: Adjusts readily to changes, updates and revisions. Accepts challenges readily COMMUNICATION: Responds to queries promptly and honestly. Is open and accurate with information STABILITY: Has a history of fulfilling commitments and meeting deadlines. Financing is not a problem effecting production L. M A N A G E M E N T S O P E R A T I N G S K I L L S PRODUCT KNOWLEDGE: Possesses technical knowledge and equipment to produce the garment PLANNING: Has control over production and factory leading, does not merely react to problems ORGANIZATION: Defines functions and responsibilities within own organization FOLLOW UP: Reacts to instructions and successfully completes them CREATIVITY: Demonstrates innovative techniques and originality, seeking new and better ways of doing things SUGGESTED IMPROVEMENTS: Page 10 of 8
Page 11 of 8
ASSESSMENT OF OVERALL APPRAISAL Check the statement below which most accurately reflects your overall appraisal of the source. In selecting a rating for the source, please bear in mind that: All elements of the source s capabilities should be considered. This rating should NOT be determined by finding an average of the ratings given in the proceeding sections. Varying degrees of importance you may place on those factors can make averaging them inappropriate. The assessment should represent a composite of your thoughts and impressions of the source s overall performance and capability. UNSATISFACTORY AUTHORIZED ACCEPTABLE EXCELLENT Not able to produce for J. Crew Group, Inc. Authorized for trial period Has proven during trial period to be acceptable Has proven to meet or exceed our standards consistently The undersigned solemnly declares that the information contained within this report fully accurately reflects my personnel observations and conclusions made pursuant to my visit to the factory on the date indicated above. Name and title of J Crew Group, Inc. Representative Preparing Report Signature Date Page 12 of 8