2017 3 rd Quarter Earnings Call Presentation October 18, 2017
Forward-Looking Statements; Non-GAAP Financial Measures The following information is current as of September 30, 2017 (unless otherwise noted) and should be read in connection with Navient Corporation s (Navient) Annual Report on Form 10-K for the year ended December 31, 2016 (the 2016 Form 10-K ), filed by Navient with the Securities and Exchange Commission (the SEC ) on February 24, 2017 and subsequent reports filed by Navient with the SEC. Definitions for capitalized terms in this presentation not defined herein can be found in our 2016 Form 10-K. This presentation contains forward-looking statements and other information that is based on management s current expectations as of the date of this presentation. Statements that are not historical facts, including statements about our beliefs, opinions, or expectations and statements that assume or are dependent upon future events, are forward-looking statements and often contain words such as expect, anticipate, intend, plan, believe, seek, see, will, would, or target. Forward-looking statements are subject to risks, uncertainties, assumptions and other factors that may cause actual results to be materially different from those reflected in such forward-looking statements. For us, these factors include, among others, the risks and uncertainties associated with: increases in financing costs; the availability of financing or limits on liquidity resulting from disruptions in the capital markets or other factors; unanticipated increases in costs associated with compliance with federal, state or local laws and regulations; changes in the marketplaces in which we compete (including changes in demand or changes resulting from new laws and regulations); changes in accounting standards including but not limited to changes pertaining to loan loss reserves and estimates or other accounting standards that may impact our operations; adverse outcomes in any significant litigation to which we are a party; credit risk associated with our exposure to third parties, including counterparties to hedging or other derivative transactions; and changes in the terms of education loans and the educational credit marketplace (including changes resulting from new laws and the implementation of existing laws). We could also be affected by, among other things: unanticipated deferrals in our FFELP securitization trusts that would delay repayment of the bonds beyond their legal final maturity date; reductions to our credit ratings, the credit ratings of asset-backed securitizations we sponsor or the credit ratings of the United States of America; failure of our operating systems or infrastructure, or those of third-party vendors; risks related to cybersecurity including the potential disruption of our systems or potential disclosure of confidential customer information; damage to our reputation resulting from cyber-breaches, litigation, the politicization of student loan servicing or other actions or factors; failure to successfully implement cost-cutting initiatives and adverse effects of such initiatives on our business; failure to adequately integrate acquisitions or realize anticipated benefits from acquisitions including delays or errors in converting portfolio acquisitions to our servicing platform; changes in law and regulations including but not limited to changes with respect to the student lending or servicing business and financial institutions generally, securitizations or derivatives; increased competition from banks and other consumer lenders; the creditworthiness of our customers; changes in the general interest rate environment, including the relationship between the relevant money-market index rate and the rate at which our assets are priced; our ability to successfully effectuate any acquisitions and other strategic initiatives; changes in the demand for asset management and business processing services; changes in general economic conditions; and the other factors that are described in the Risk Factors section of the 2016 Form 10-K and in our subsequent reports filed with the SEC. The preparation of our consolidated financial statements also requires management to make certain estimates and assumptions including estimates and assumptions about future events. These estimates or assumptions may prove to be incorrect and actual results could differ materially. All forward-looking statements contained in this presentation are qualified by these cautionary statements and are made only as of the date of this presentation. We do not undertake any obligation to update or revise these forward-looking statements except as required by law. Navient reports financial results on a GAAP basis and also provides certain non-gaap core earnings performance measures. When compared to GAAP results, core earnings exclude the impact of: (1) unrealized, mark-to-market gains/losses on derivatives; and (2) goodwill and acquired intangible asset amortization and impairment. Navient provides core earnings measures because this is what management uses when making management decisions regarding Navient s performance and the allocation of corporate resources. Navient core earnings are not defined terms within GAAP and may not be comparable to similarly titled measures reported by other companies. For additional information, see Core Earnings Definition and Limitations in Navient s fourth quarter earnings release for a further discussion and a complete reconciliation between GAAP net income and core earnings. 2
Operating Results Core Earnings Basis Selected Financial Information Q3 Quarter Highlights (In millions, except per share amounts) Adjusted Core EPS before regulatory-related costs Q3 17 Q2 17 Q3 16 $0.56 $0.44 $0.51 On October 4 th, announced agreement to acquire Earnest, a leading financial technology and education finance company Regulatory-related costs ($0.01) ($0.01) ($0.01) Reported Core EPS $0.55 $0.43 $0.50 On July 31 st, Navient acquired Duncan Solutions, a transportation revenue management company serving municipalities and toll authorities Recognition of previously deferred revenue included in Core EPS Prepayment speed adjustment included in Core EPS $0.11 - - ($0.07) - - 29% year-over-year growth in non-education fee revenues Average common stock equivalent 274 285 316 Ending total education loans, net $107,340 $110,363 $114,059 Private Education Loan charge-offs of $96 million, the lowest level since 2008 Average total education loans $109,367 $108,435 $116,450 Reduced unsecured debt outstanding by $548 million Year to date 2017 Core EPS of $1.36 excluding regulatory-related costs 3
FFELP Loans Segment Core Earnings Basis Selected Financial Information and Ratios Q3 2017 Performance ($ In millions) Q3 17 Q2 17 Q3 16 Acquired $523 million of FFELP loans Net income $46 $57 $69 Average FFELP Loans $85,019 $85,321 $91,502 Net interest margin 0.71% 0.80% 0.87% Excluding the adjustment to prepayment speed assumptions, FFELP NIM was 86 basis points in the third quarter of 2017 - Expected NIM for Q4 2017 to be in the high 70 s Provision for loan losses $10 $10 $13 Charge-offs $10 $13 $13 Late stage delinquency rates declined 13% from the prior year Annualized charge-off rate 0.05% 0.08% 0.07% Total delinquency rate 12.2% 12.8% 11.3% Greater than 90-day delinquency rate 5.9% 6.0% 6.8% The increase in forbearance is primarily a result of disaster forbearance granted to customers due to the natural disasters that occurred in the third quarter of 2017 Forbearance rate 15.2% 12.3% 12.7% 4
Private Education Loans Segment Core Earnings Basis Selected Financial Information and Ratios Q3 2017 Performance ($ In millions) Q3 17 Q2 17 Q3 16 Net income $60 $39 $60 Average Private Education Loans $24,348 $23,114 $24,948 Net interest margin 3.57% 3.28% 3.48% Provision for loan losses $95 $95 $92 Acquired $122 million of education refinance loans - Including the planned acquisition of Earnest, Navient expects to add over $1 billion of education refinance loans in full year 2017 Excluding the acceleration of prepayment speeds, Private Education NIM was 348 basis points in the third quarter of 2017 - Expected NIM for Q4 2017 to be in the mid to high 330 s Charge-offs $96 $122 $112 Annualized charge-off rate 1.6% 2.3% 1.9% Total delinquency rate 5.7% 6.0% 6.9% Private Education Loan charge-offs declined to the lowest level since 2008 - Charge-offs are expected to increase in the fourth quarter as a result of the $3 billion private education loan portfolio acquisition that closed in the second quarter of 2017 Greater than 90-day delinquency rate 2.6% 2.8% 3.2% Forbearance rate 5.4% 3.6% 4.0% The increase in forbearance is primarily a result of disaster forbearance granted to customers due to the natural disasters that occurred in the third quarter of 2017 5
Business Services Segment Core Earnings Basis Selected Financial Information and Ratios Q3 2017 Performance (In Millions) Q3 17 Q2 17 Q3 16 Net income $105 $81 $81 Acquired Duncan for $86 million dollars, adding an additional $55 million in annual non-education related revenue Non-education fee revenue $56 $53 $43 Number of accounts serviced for Department of Education Total federal loans serviced (in billions) Contingent collections receivables inventory (in billions): 6.1 6.0 6.2 $296 $293 $291 Education loan inventory $8.1 $8.6 $10.0 Non-education fee revenue has increased 29% year over year, as we continue to diversify revenue streams New contract to provide portfolio management and postdefault collection services for the combined FFELP portfolios, though we will no longer provide account maintenance and default prevention services for this counterparty Other inventory $15.9 $12.3 $9.9 Total contingent collections receivables inventory (in billions) $24.0 $20.9 $19.9 Recognized $47 million of previously deferred revenue in the third quarter of 2017 6
3 rd Quarter 2017 Capital Markets Summary Purchased $648 million of education loans - Available capacity under FFELP secured facilities is $3.0 billion - Available capacity under Private Education Loan secured facilities is $181 million Issued two FFELP ABS transactions totaling $2.0 billion - FFELP ABS spreads continue to improve with each successive deal - Year-to-date issuance of $5.0 billion Priced 2017-A on October 12, 2017 involving $662 million of bonds Managed our unsecured debt footprint in order to match cashflows - Reduced near-term maturities of unsecured debt by $548 million Returned $208 million to shareholders through share repurchases and dividends - Following the announcement of the agreement to acquire Earnest, suspended share repurchase program through year end 2018 Maintained a tangible net asset ratio of 1.22x - This ratio has consistently remained within our target range of 1.2x to 1.3x for the past five years The tangible net asset ratio equals GAAP tangible assets less secured debt and other liabilities adjusted for the impact of derivative accounting under GAAP and unamortized net floor premiums divided by unsecured debt 7
Managing Unsecured Debt Maturities (par value, $ in billions) $1.4 $0.0 $2.1 $1.4 $2.4 $2.4 $2.1 $2.1 $1.3 $1.4 $1.5 $1.5 $1.5 $1.4 $1.4 $0.8 $0.6 $0.1 $0.0 $0.0 $0.0 $0.0 $1.7 $1.6 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028+ As of September 30, 2016 As of September 30, 2017 Important to maintain our credit ratings to support ongoing access to the unsecured debt markets - Reduced 2018 maturities by $700 million or 33% compared to the prior year - Continued our cashflow matching strategy, issuing long, and buying back near-term maturities Manage tangible net asset ratio to a range of 1.2x to 1.3x - 1.22x as of September 30, 2017 Long Term Conservative Funding Approach The tangible net asset ratio equals GAAP tangible assets less secured debt and other liabilities adjusted for the impact of derivative accounting under GAAP and unamortized net floor premiums divided by unsecured debt 8
GAAP Results (In millions, except per share amounts) 3Q 17 2Q 17 3Q 16 Net income $176 $112 $230 EPS $0.64 $0.39 $0.73 Operating expenses $238 $230 $228 Provision $105 $105 $106 Average Student Loans $109,367 $108,435 $116,450 9
Appendix 11
Recent Acquisitions Highlights Founded in 2013, Earnest is a leading, data-driven and digitally focused consumer finance business Technology-first platform uses software and algorithms in origination to enable competitive underwriting and pricing Expected to originate nearly $1 billion in education refinancing loans in 2017 Projected student loan receivables of ~$0.5 billion at closing Earnest clients consist of high quality, financially responsible professionals Highlights Based in Milwaukee, Wisconsin, the company traces its roots back to 1936 Approximately $55 million in annual revenues, the company serves clients in nearly 30 states Offers a range of technology-enabled products and services to support its clients' parking and tolling operations Expands Navient s footprint within the business processing services to federal, state, municipal, court and toll clients 77% of customers hold advanced degrees Average income over $139,000 with a FICO of 776 The average customer is 32 years old and more than 6 years removed from graduation 12
Profit / Loss Ending Principal Balance Present value of education refinance loans are greater if held to term Economic Focal Points Education refinance loans generate positive cash flows in the first period following disbursement Accounting treatment using a make and hold model: - The majority of marketing and origination costs are expensed upon the origination of the loan - Provisions for expected losses over a minimum of the next two years are recognized immediately Charge-offs in the student loan refi sector continue to be extremely low, primarily reflecting high-quality borrower characteristics Education refinance loans in securitizations that have seasoned for four years have experienced cumulative gross charge-offs of less than 50 basis points - Servicing costs are expensed as they occur Accounting treatment using a make and sell model: - In the current market environment, the transaction would be expected to be accretive immediately if the residuals or whole loans were sold in the first year Projected Economic Impact Example of a loan originated on January 1 st, 2018 with the following assumptions: A $75,000 loan is originated with a term of 10 years Cost to originate is $1,750 Expected NIM of 2% Life of loan loss expectations of 1.5%, and servicing costs of 10 basis points Navient would record a loss in year 1 and gain in each of the following years $1,200 $1,000 $800 $600 $400 $200 $0 -$200 -$400 -$600 -$800 1 2 3 4 5 6 7 8 9 10 Year Pre-tax Profit / Loss Ending Balance $80,000 $70,000 $60,000 $50,000 $40,000 $30,000 $20,000 $10,000 $0 13
Education Loan Portfolio Generates Significant Cash Flows Projected Life of Loan Cash Flows over ~20 Years $ s in Billions FFELP Cash Flows 09/30/17 Secured Residual (including O/C) $7.3 Floor Income 1.8 Servicing 2.8 Total Secured $11.9 Unencumbered 0.8 Total FFELP Cash Flows $12.7 Private Credit Cash Flows Secured Residual (including O/C) $11.4 Servicing 0.8 Total Secured $12.2 Unencumbered 3.5 Total Private Cash Flows $15.7 Combined Cash Flows before Unsecured Debt $28.4 Enhancing Cash Flows Generated $2.4 billion of cash flows in YTD 2017 Issued $1.4 billion of unsecured debt and paid down $1.4 billion in YTD 2017 Returned $0.6 billion to shareholders through share repurchases and dividends in YTD 2017 Acquired $8.6 billion of student loans in YTD 2017 $28.4 billion of estimated future cash flows remain over ~ 20 years - Includes ~$11 billion of overcollateralization 1 (O/C) to be released from residuals $3.0 billion of unencumbered student loans $1.2 billion of hedged FFELP Loan embedded floor income Unsecured Debt $13.9 These projections are based on internal estimates and assumptions and are subject to ongoing review and modification. These projections may prove to be incorrect. 1 Includes $2.0B O/C related to nine private education ABS trusts securing our private education loan ABS repurchase transactions 14
Private Education Loans Segment Credit Detail Delinquency & Forbearance Usage Allowance for Loan Loss 1 TDR Loans ($ in millions) 3Q 17 2Q 17 3Q 16 Total delinquencies $1,010 $1,145 $1,259 Total delinquency rate as a % of loans in repayment 11.0% 12.0% 13.2% Greater than 90-day delinquencies $480 $567 $611 Greater than 90-day delinquency rate as a % of loans in repayment 5.2% 6.0% 6.4% Forbearance $931 $624 $669 Forbearance rate 9.2% 6.2% 6.5% September 30, 2017 Ending Allow ance as ($ in millions) Allow ance Balance % of Ending Balance Non-TDR Loans $ 118 $ 14,314 0.8% TDR Loans 1,169 10,580 11.0% Total before RPCO 1,287 24,894 5.2% RPCO 771 0.0% Total $ 1,287 $ 25,665 5.0% Non-TDR Loans ($ in millions) 3Q 17 2Q 17 3Q 16 Total delinquencies $284 $281 $287 Total delinquency rate as a % of loans in repayment 2.1% 2.0% 2.2% Greater than 90-day delinquencies $107 $91 $114 Greater than 90-day delinquency rate as a % of loans in repayment 0.8% 0.6% 0.9% Forbearance $341 $246 $272 Forbearance rate 2.5% 1.7% 2.1% September 30, 2016 Ending Allow ance as Allow ance Balance % of Ending Balance Non-TDR Loans $ 239 $ 14,204 1.7% TDR Loans 1,153 10,832 10.6% Total before RPCO 1,392 25,036 5.6% RPCO 828 0.0% Total $ 1,392 $ 25,864 5.4% Receivable for Partially Charged-Off Private Education Loans (RPCO) 1 We acquired $3.0 billion of Private Education Loans in June 2017 accounted for as either Purchased Credit Impaired Loans or Purchased Non-Credit Impaired Loans. The Purchased Credit Impaired Loans losses are not provided for by the allowance for loan losses in the above table as these loans are separately reserved for, if needed, 15
Differences between Core Earnings and GAAP Quarters Ended Core Earnings adjustments to GAAP: (Dollars in Millions) Sep. 30, 2017 Jun. 30, 2017 Sep. 30, 2016 Core Earnings net income $152 $123 $157 Net impact of derivative accounting 36 (15) 139 Net impact of goodwill and acquired intangible assets (6) (6) (12) Net income tax effect (6) 10 (54) Total Core Earnings adjustments to GAAP 24 (11) 73 GAAP net income $176 $112 $230 16