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GENERAL PROVISIONS Web Site Address Find a Plan Doctor or Facility Health Plan Telephone Number NCQA Accreditation Status Disclaimer http://www.bluecares.com/healthtravel/finder.html Members should utilize the PPO provider network available by clicking on this link: Plan Provider Directory Search<b/> Call your BCBS Plan. The number is located on the back of your ID Card. Not Applicable The benefits summary contains an explanation of medical benefits based on the Plan documents, policies and Negotiated Agreements. Any differences between the Plan texts and this summary, the Plan texts and Negotiated Agreements will always govern. US News RATINGS (Quality Report) Consumer Assessment Prevention Treatment Not Applicable Not Applicable Not Applicable WebMD Benefits 2009 Page 1 of 11

ANNUAL DEDUCTIBLES Single Contract Multiple Party Contract None None ANNUAL OUT-O F-POCKET LIMITATION Single Contract In-Network: None Out-of-Network: $250 See Footnote #1 Multiple Party Contract In-Network: None Out-of-Network: $500 See Footnote #1 HOSPITAL Semi - Private Room and Board In-Network: 365 days, renewable after 60 days (Predetermination Required) Out-of-Network: Up to 365 days, renewable after 60 days. Covered with a 10% member co-insurance on Maximum Payment Allowed by BCBS for these See Footnote #2 WebMD Benefits 2009 Page 2 of 11

HOSPITAL Surgery, Inpatient and Outpatient See Footnote #3 Physician Services See Footnote #3 Inpatient Physical Therapy See Footnote #3 Functional Occupational Therapy See Footnote #3 WebMD Benefits 2009 Page 3 of 11

OUTPATIENT Office Visits (Including Urgent Care) In-Network: The member is responsible only for the Maximum Payment Allowed by BCBS for these services -- 100% member copay. Out-of-Network: Not Covered - Member may be responsible for the entire charge. Physical Exams Not Covered Well-Baby Care up to six (6) visits prior to age two (2) Out-of-Network: Not Covered Immunizations per Centers for Disease Control guidelines available at: http://www.cdc.gov/nip/ Related office visit charge 100% copay Out-of-Network: Not Covered Allergy Tests, Injections In-Network: Tests and injections not covered, allergy serum covered under Prescription Drug Program Out-of-Network: Same as In-Network Diagnostic Lab See Footnote #3 WebMD Benefits 2009 Page 4 of 11

OUTPATIENT In-Network: Effective 3/1/09 - Outpatient Physical Therapy Services must be received through TheraMatrix 888-638-8786 www.theramatrix.com Outpatient physical, speech, and functional occupational therapy covered up to a combined limit of 60 treatments, per condition, per plan year. Out-of-Network: Effective 3/1/09 - Not covered. X-Ray & Imaging See Footnote #4 MATERNITY CARE Prenatal, Delivery and Postnatal See Footnote #4 EMERGENCY CARE Emergency Care Covered WebMD Benefits 2009 Page 5 of 11

AMBULANCE Ambulance See Footnote #4 EXTENDED CARE FACILITIES Skilled Nursing Facility In-Network: 730 days, except psychiatric care 90 days, renewable after 60 days Out-of-Network: Not Covered Home Health Care In-Network: 3 visits for each unused day of hospital care Out-of-Network: Not Covered Private Duty Nursing Not covered PSYCHIATRIC CARE Hospital Services In-Network: Active: subject to the conditions of the Managed Care Program - 45 days, renewable after 60 days. Retirees: 45 days, renewable after 60 days. Out-of-Network: Active: subject to the conditions of the Managed Care Program. Retirees: see footnote See Footnote #2 WebMD Benefits 2009 Page 6 of 11

PSYCHIATRIC CARE Outpatient Services In-Network: Active: subject to the conditions of the Managed Care Program 35 visits per plan year; Visits 1-20 covered; Visits 21-35 have a 25% copay. Retirees: Non-Medicare - 20 visit maximum per calendar year; Medicare - 40 visits maximum per calendar year. Retiree Copay for Visits: 1-5 visits covered; 6-10 visits 10% member copay; Additional visits - 25% member copay. Out-of-Network: Active: subject to the conditions of the Managed Care Program. Retirees: see footnote See Footnote #5 SUBSTANCE ABUSE Hospital Services In-Network: Active Employees: subject to the conditions of the Managed Care Program - 45 days, renewable after 60 days. Retirees: 45 days, renewable after 60 days. Out-of-Network: Active Employees: subject to the conditions of the Managed Care Program. Retirees: Not covered Outpatient Services In-Network: Active Employees: subject to the conditions of the Managed Care Program Out-of-Network: Active Employees: subject to the conditions of the Managed Care Program. Retirees: Not covered WebMD Benefits 2009 Page 7 of 11

PRESCRIPTION DRUGS Retail Pharmacies In-Network: Active: $5 generic/$11 brand name $16 ED copay per prescription. Retirees: $5 generic/$10 brand name copay per prescription NOTE: Mandatory generic substitute applies. Maintenance/Long-Term drugs available only through Home Delivery Program, following original prescription and two refills. See Footnote #6 Out-of-Network: 75% Covered after participating pharmacy copay. NOTE: Mandatory generic substitute applies. Mail Order Program In-Network: Active: $10 copay per generic, $15 copay per brand-name and $19 copay for ED drugs up to a 90-day supply. Retiree $2 copay, up to a 90-day supply NOTE: Mandatory generic substitute applies. Maintenance/Long-Term drugs available only through Home Delivery Program, following original prescription and two refills. Out-of-Network: Not Covered HEARING CARE Hearing Care Contact Information Audiometric Examination Active Employees: Blue Cross Blue Shield(BCBS) - use the phone number on the back of your BCBS card. Retirees: AudioNet America, Administered by SVS, Inc. - 877-500-7370; http://www.svshearing.com In-Network: Active Employees and Retirees: Covered according to plan guidelines at a participating provider Out-of-Network: Not covered Hearing Aid In-Network: Active Employees and Retirees: Covered according to plan guidelines at a participating provider Out-of-Network: Not covered WebMD Benefits 2009 Page 8 of 11

HEARING CARE Frequency Limitation Active Employees and Retirees: Hearing Aid - 36 months must have elapsed between VISION CARE Vision Care Contact Information Examination Lenses and Frames Contact Lenses SVS, Inc. 800-225-3095, http://www.svsvision.com Contact SVS, Inc. Contact SVS, Inc. Contact SVS, Inc.. FOOT AND ANKLE CARE Foot and Ankle Care - Outpatient Services Contact your plan for details on covered services OTHER Durable Medical Equipment through the SUPPORT Program (800-831-0999) Out-of-Network: Covered with a 20% member co-insurance on Maximum Payment Allowed. See Footnote #7 WebMD Benefits 2009 Page 9 of 11

OTHER Prosthetic and Orthotic Appliances through the SUPPORT Program (800-831-0999) Out-of-Network: Covered with a 20% member co-insurance on Maximum Payment Allowed. See Footnote #7 Health Education & Special Programs Contact your plan for information SPECIAL SITUATIONS When Enrolled in Medicare Sponsored Dependent Coverage Plan coordinates with Medicare Available at subscriber's expense #1: For Non-Medicare claims, if you receive covered health care services from a non-panel PPO provider (an out-of-network provider), you will be required to pay an additional 10% co-insurance for those covered services- up to $250 per single party or $500 per multiple party each calendar year. In addition, you will be responsible for any charges above the BCBS maximum allowed amount for these For covered services that Medicare pays first, these services are not subject to the 10% member co-insurance for out-of-network services and will be processed the same as in-network. #2: Services at non-panel, participating hospital are covered with a 10% member co-insurance on the Maximum Amount Allowed by BCBS for these The Maximum Payment is $250 per day at a non-panel, non-participating hospital. #3: For Non-Medicare claims, if you receive covered health care services from a non-panel PPO provider (an out-of-network provider), you will be required to pay an additional 10% co-insurance for those covered services- up to $250 per single party or $500 per multiple party each calendar year. In addition, you will be responsible for any charges above the BCBS maximum allowed amount for these For covered services that Medicare pays first, these services are not subject to the 10% member co-insurance for out-of-network services and will be processed the same as in-network. WebMD Benefits 2009 Page 10 of 11

#4: Out-of-Network - For Non-Medicare claims, if you receive covered health care services from a non-panel PPO provider (an out-of-network provider), you will be required to pay an additional 10% co-insurance for those covered services- up to $250 per person or $500 per family each plan year. In addition, you will be responsible for any charges above the BCBS maximum allowable payment amount for these For covered services that Medicare pays first, these services are not subject to the 10% member co-insurance for out-of-network services and will be processed the same as under the present Traditional Medical Plan. #5: For Non-Medicare claims, if you receive covered health care services from a non-panel PPO provider (an out-of-network provider), you will be required to pay an additional 10% co-insurance for those covered services- up to $250 per single party or $500 per multiple each plan year. In addition, you will be responsible for any charges above the BCBS maximum allowable amount for these For covered services that Medicare pays first, these services are not subject to the 10% member co-insurance for out-of-network services and will be processed the same as under the present Traditional Medical Plan. #6: A Surviving Spouse with a retirement date prior to 1/1/04 has a $2 copay per prescription, up to a 90 day supply. NOTE: Mandatory generic substitute applies. #7: You will be responsible for the remaining 20% of the Maximum Payment up to the annual $500 out-of-pocket maximum applicable to the SUPPORT Program. This 20% does not apply to the $250 single party or $500 multiple party annual out-of-pocket maximum applicable to the National PPO Plan (BCBS). In addition, you will be responsible for any additional charges above the BCBS Maximum Amount Allowed. WebMD Benefits 2009 Page 11 of 11