Seattle Tacoma International Airport Perspectives of Early SMS Adopters San Antonio, TX March 22, 2011 SAFETY MANAGEMENT SYSTEMS (SMS) IMPLEMENTATION PERSPECTIVES Applying a Quality Management System to Safety David Crowner, A. A. E. Manager, Airfield Operations Crowner.d@portseattle.org 206-787-7514
SEA TAC AND SMS First Pilot Study Part Gap analysis and Draft SMS Manual 2007 2008 Follow on Pilot Study SMS Implementation Proof of concept 2008 2009 Additional Research Minimum Standards 2009 2010 2010 IATA Safety Audit Program for Ground Operations (ISAGO) 2009 2010 Implementation Pilot Study underway 2010 2011 2
SMS IMPLEMENTATION STUDY OBJECTIVES Track and trend hazards to ID and mitigate safety risks Evaluate previous studies proposed policies and practices Develop eeopa quality management age e tpoga program Align Airport, Airline, Ground Handler safety programs Incorporate non movement areas into inspections/audits Reinforce Safety Culture Improve Safety Awareness
SMS IS AN INTEGRATIVE PROCESS Movement Area Non movement Area Ma naged Thr rough Sta ndards L & I Aviation Legal Risk FAA SMS SMS Operations SMS SMS Practices Policies Processes Best Practices 4 SMS
ALTHOUGH INTERGRATIVE No SMS alignment within FAA ATO and Airports Who s on first to initiate & perform SRAs/SRMs No common language/reference SMS & Safety Enhancements to NPRMs not coordinated No provisions or process to share data across hazard databases No requirement for Airlines or ground handlers to report hazards/incidents to Airport No protection from Public Information statues
IS FAA READY, WILLING, AND ABLE? ATO and Airport SRAs/SRMs Conflicting and Overlapping assignments, roles, responsibilities. Will FAA defer safety to SRA process in lieu of their intuition or expert opinion. FAA ARP does not have staff or resources to support participation or facilitation of SRAs, their review, and approval. No way to ensure continuity of findings among airport SRAs or their associated mitigation(s).
SRA APPLICATION A FUNCTIONAL PERSPECTIVE When and Who Participates in SRAs Must be Manageable
k Ri s t. m Mg Pe le al uation on Sit Comm areness Aw s tice c a Pr licies Po d z ar Ha D I D FO y fet Sa se Ca O AT M R S 8 Assess existing practices Improve/realign as necessary sh bo ard s op r nte Wi s. Op n Pla m Syste g orin Monit n otio m Pro Da re a ftw So Inf or Sh mat ari ion ng a sur As nce We are Already Safety Focused s s licy Po y fet Sa rting po Re Data n & ctio lle Co Sa Cu fety t ur e Training gy ase ated Integr tion a m r Info olo NOT REINVENTING THE WHEEL S GC SM tab cy en g r e Em Plan chn Te NO TA M Da nt/ de nt i c In ide g c Ac ortin p e R t l Fligh Digita fo Ops In Int e No rnal tifi Ale ca tio rts/ ns el f 9 S tion 3 1 ec p I ns fe ldli W i z ar d Ha mt. Mg Enfo rcem e M St inim an um da rd s SO P/ Gs FOD mgt. Incident Reporting Wildlife Policies Training Winter Ops planning Enforcement Systems bli h new practices i E Establish Hazard identification & reporting Safety Data Collection Hazard trends and tracking y fet S a sk t Ri men s ses As l na o ti ra ty pe afe O S P AR M SR nt Improve hazard Communications Integrate people, processes, practices & technology
RECOMMENDATIONS: Airports are Change Agents and should lead all Safety efforts based upon FAA established guidelines. Airports should utilize existing methods to require SMS compliance and data sharing: Minimum Standards for 3 rd party ground handlers Contracts and Leases/Use Agreements Align Airport, Airline, Ground Hander programs and requirements (ISAGO?). Ensure continuity between databases. Provide benchmark SRA protocols to minimize Provide benchmark SRA protocols to minimize redundant efforts.
SUMMARY & QUESTIONS Q Safe Does not Equal Risk Free SMS is coming to Part airports SMS makes k good d business b i sense SMS reinforces & enhances our safety objectives 10