The Digital Insurer The Art of the Possible 10/02/17 Avril Castagnetta, Senior Manager
What if the insurance value chain Product Marketing and distribution Underwriting Policy admin Claim management Corporate functions
Insurance company were supported InsuranceProduct.com InsuranceUnderwriting.com InsuranceClaimMgt.com by cloud-based specialists? Insurance InsurancePolicyMgt.com InsuranceCorpMgt.com marketing.com
Tiny homes Usage-based car insurance Drones Usage-based renter s insurance Home sharing Food trucks What if launching new insurance products Usage-based possession insurance Usage-based personal injury insurance Usage-based third-party liability insurance Personal lines products Private airplane sharing Boat sharing Ride sharing Drones Sports team liability Internet businesses Commercia l lines products Kiosk businesses Home-based businesses Sensor-based technology liability Cyber
was no longer the responsibility of the insurance company? ABC Insurance Existing products Digital Service Bureau New products
What if reinsurers decide to bypass insurance companies Reinsurer
What if reinsurers decide to bypass insurance companies Reinsurer Insurer
What if reinsurers decide to bypass insurance companies Reinsurer Insurer Agent
What if reinsurers decide to bypass insurance companies Reinsurer Insurer Agent Customer
and offer insurance products and services directly to customers? Reinsurer Digital Service Bureau Customer
ABC insurance company What if insurance companies no longer only provide just insurance products to their customers Auto Homeowners Comp
ABC insurance company but also noninsurance products and services? Auto Homeowners Comp Retirement Retirement Payroll Payroll
These are not what ifs
The Digital Insurer capitalizes upon the power of technology to revisit their business models, acquire customers through new channels and create the essential user experiences.
InsureTech companies Insurance carriers Bridging the digital gap
Blockchain Virtual assistants AI/machine learning Telematics Internet of things Mobile and portal Intelligent process automation
How can an ecosystem unlock new value for participants and their customers? Insurance companies Government Healthcare and Social Agencies Medical facilities and hospitals Corporates with employees Social media platforms to be protected to be connected to be informed to recover Customer needs and wants to be healthy convenience to be rewarded to save money Technology companies Big Pharma/ Life Sciences Page 18 Community Groups Consumer products Retail outlets and vendors
The Digital Insurer: Healthy lifestyle This is a digital opportunity convergence of health and wellbeing to encourage and reward people to make healthy choices and promote wellness. User story Demo Page 19
The Digital Insurer: Healthy lifestyle This is a digital opportunity convergence of health, wellbeing and identity management to encourage and reward people to make healthy choices and promote wellness. User story Demo Page 31
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