Results of JETRO s FY2017 Survey on Business Conditions of Japanese-Affiliated Firms in the Middle East (, Saudi Arabia, Turkey, Qatar) January 2018 Middle East and Africa Division Overseas Research Department Japan External Trade Organization (JETRO)
Survey Categories for this Year 1 Key Points of Survey Results 2 Survey Overview 3 Company Profile (Year of Establishment, Total Number of Employees) 4 Company Profile (Number of Regular Employees, Industry: Manufacturing/Non-Manufacturing) 5 1. Operating Profit Forcasts (1) 2017 Operating Profit Estimate 6 (2) 2017 Operating Profit Estimate (compared to 16)/2018 Operating Profit Estimate (Compared to 17) 7 (3) 2017 Operating Profit Estimate (Reasons for Improvements) 8 (4) 2017 Operating Profit Estimate (Reasons for Deterioriation) 9 (5) 2018 Operating Profit Forcasts (Reasons for Improvement) 10 (6) 2018 Operating Profit Forcasts (Reasons for Deterioration) 11 2. Future Business Operations (1) Direction in Next 1-2 Years 12 (2) Direction in Next 1-2 Years (Reasons for Expansion) 13 (3) Direction in Next 1-2 Years (Expansion Functions) 14 (4) Changes in Human Resource Structure (Increase/Decrease of Local Employees) 15 (5) Changes in Human Resource Structure (Increase/Decrease of Japanese Expat. Employees) 16 3. Investment Environment Attractions/Challenges (1) Investment Environment Attractions/Challenges (Entire Region) 17 (2) Investment Environment Attractions/Challenges (UAE) 18 (3) Investment Environment Attractions/Challenges (Saudi Arabia) 19 (4) Investment Environment Attractions/Challenges (Turkey) 20 (5) Investment Environment Attractions/Challenges (Qatar) 21
Key Points of Survey Results 2 Business conditions are a mix of stability and instability Half of businesses have plans to expand, but increasing numbers are expected to take a cautious approach In 2017 half of the businesses surveyed posted a profit, with approximately 20% registering losses. The number of businesses being affected by deterioration of public order and the political situation, as well as drops in oil prices, were approximately the same as last year. Approximately 40% responded that they expect to see improvements in business performance for 2018, due to sales growth in local markets. However, half responded with a more cautious outlook, saying they expect to see a leveling off in performance. In regards to business expansion in the next 1 to 2 years, approximately 50% are forecasting an expansion based around sales functions. However, those responding Remain the same have increased since last year, at approximately the same percentage (46.2%). 30% of companies in Qatar, which is dealing with a breakdown in international relations with Saudi Arabia etc., answered that they had plans for expansion, remaining the same. The greatest challenges are underdeveloped legal systems and a lack of clarity regarding legal system operations. In addition to this, increased labor costs and issues with slow administrative procedures, as well as the unstable political and societal conditions in Turkey and Qatar, have become cause for concern.
Survey Overview Objective Map 3 To grasp the actual conditions of Japanese-affiliated companies' business activities in the Middle East ( (UAE), Saudi Arabia, Turkey, and Qatar) and provide the results to the public. Turkey Companies Surveyed A questionnaire survey was locally conducted for Japanese-affiliated companies with bases in each of the surveyed countries in the Middle East. Valid responses were received from 254 companies (143 from UAE, 42 from Saudi Arabia, 46 from Turkey, and 23 from Qatar). Period September 11 to October 16, 2017 Saudi Arabia Qatar United Arab Emirates Response Rate The response rate was 59.6% (questionnaires were distributed to 426 companies, and valid responses were received from 254 of them). By country, the response rate was 63.3% for UAE (143 of 226 companies), 50.6% for Saudi Arabia (42 of 83), 51.7% for Turkey (46 of 89), and 82.1% for Qatar (23 of 28) Remarks This was the fifth survey for UAE and the fourth for Saudi Arabia. It was the third survey that covered all industries for Turkey, and the first survey that had been performed in Qatar. JETRO informed the companies to be surveyed of the URL for the questionnaire, and asked them to complete and return it, or sent them questionnaires in Japanese/English by e-mail. Notes All response rates are shown in percentages. The response rate is rounded off to the second decimal place. As a result, some of the total figures do not add up to 100%. In this report, N stands for the number of valid responses (parameter). No. of Japanese-affiliated companies (as of October 1, 2016) No. of bases Y-o-Y 322 5.9 Turkey 188 36.2 Saudi Arabia 118 0.8 Israel and the Gaza Strip, etc. 57 58.3 Qatar 47 2.2 Iran 33 3.1 Bahrain 23 8.0 Jordan 20 4.8 Oman 19 58.3 Kuwait 16 Lebanon 8 14.3 Yemen 0 - Afghanistan - - Iraq - - Syria - - Total 851 12.6 Source: Ministry of Foreign Affairs, Annual Report of Statistics on Japanese Nationals Overseas (FY2017 Summary version)
Company Profile (1) 4 Year of establishment Prior to 1969 1970s 1980s 1990s 2000s After 2010 Entire region (N=254) 3.1 6.3 5.9 11.8 33.5 39.4 Turkey (N=46) 4.3 4.3 10.9 13.0 28.3 3 Saudi Arabia(N=42) 9.5 11.9 9.5 4.8 16.7 47.6 (N=143) 1.4 4.9 1.4 15.4 38.5 38.5 Qatar (N=23) 8.7 17.4 43.5 30.4 Total number of employees 1-10 11-50 51-100 101-500 501 or more Entire region (N=254) 37.8 35.0 9.4 9.4 8.3 Turkey (N=46) 28.3 23.9 8.7 13.0 26.1 Saudi Arabia(N=42) 16.7 40.5 11.9 16.7 14.3 (N=143) 44.8 39.2 5.6 1.4 Qatar (N=23) 52.2 21.7 8.7 13.0 4.3
Company Profile (2) 5 Number of regular employees 0 1-10 11-50 51-100 101-500 501 or more Entire region (N=227) 41.0 35.2 9.3 8.4 6.2 Turkey (N=40) 3 27.5 7.5 12.5 22.5 Saudi Arabia(N=39) 15.4 41.0 12.8 17.9 12.8 (N=129) 48.8 38.0 8.5 4.7 Qatar (N=19) 63.2 21.1 10.5 5.3 Industry (Manufacturing and non-manufacturing) 製造業 Manufacturing industry 非製造業 Non-Manufacturing industry Entire region (N=254) 26.8 73.2 Turkey (N=46) 43.5 56.5 Saudi Arabia (N=42) 33.3 66.7 (N=143) 22.4 77.6 Qatar (N=23) 8.7 91.3
Operating Profit Estimate (1): Surplus rate above 50% 6 Operating profit forecast for 2017: Approximately half of the companies surveyed answered that they estimated a surplus. However, due to the effects of the breakdown in diplomatic relations with surrounding countries, only 30% of companies in Qatar forecast a surplus. On the other hand, the percentage of companies that forecast a deficit was approximately 20% However, two extremes were observed in Saudi Arabia, which had the highest percentage of companies estimating a surplus as well as a deficit, with 39.0% estimating a deficit. Operating profit estimate for 2017 Surplus Balance Deficit Entire region (N=248) 53.2 29.4 17.3 Turkey (N=46) 60.9 28.3 10.9 Saudi Arabia (N=41) 43.9 17.1 39.0 (N=141) 56.7 31.2 12.1 Qatar (N=20) 3 45.0 25.0
Operating Profit Estimate (2): Increase in companies anticipating improvements in 2018 compared to 2017 7 Operating Profit Estimate: The percentage of companies that answered that they expect to see an improvement over the past year has increased since 2017, with 39.3% expecting an improvement in 2018, compared to 33.1% for 2017. More companies have a brighter outlook compared to last year The largest percentage was Turkey at 5%. This can be seen as a recoil after the frequent political problems seen in 2016 such as the attempted coup. Forecast for 2018: For all countries, the most common response was No change at 50-60% However, Qatar, which has had a breakdown in diplomatic relations with its surrounding countries, was the lowest at 25.0%. On the other hand, the number of companies that responded deteriorate was the highest in Saudi Arabia at 17.1%, followed by Turkey (11.1%), and Qatar (1%), with UAE the lowest at 7.8%. Operating profit estimate for 2017 (Compared to 2016) Improve No change Deteriorate Entire region (N=248) 33.1 47.6 19.4 Turkey (N=46) 5 3 10.9 Saudi Arabia(N=41) 39.0 31.7 29.3 (N=141) 27.7 52.5 19.9 Qatar (N=20) 2 65.0 15.0 Operating profit forecasts for 2018 (Compared to 2017) Improve No change Deteriorate Entire region (N=247) 39.3 50.6 10.1 Turkey (N=45) 42.2 46.7 11.1 Saudi Arabia(N=41) 36.6 46.3 17.1 (N=141) 41.1 51.1 7.8 Qatar (N=20) 25.0 65.0 1
Operating Profit Estimate (3): Sales in local markets has an impact on improvement in operating profit forecasts 8 The most common reason stated for Improvement in operating profit estimates for 2017, was sales in local markets. Turkey and the responded with Sales increase due to export expansion (30.4% and 48.7% respectively), and Saudi Arabia with Reduction in labor costs (18.8%). Qatar answered with Reduction in procurement costs (25.0%). Operating profit estimate for 2017 Sales increase in local markets Sales increase due to export expansion Improvements in sales efficiency Reduction in labor costs Decreases in other expenditures Reduction in procurement costs Improvements in production efficiency (N=82) Entire region 9.8 9.8 8.5 8.5 7.3 3.7 2.4 22.0 32.9 61.0 Sales increase in local markets Sales increase due to export expansion Improvements in production efficiency Reduction in labor costs Improvements in sales efficiency Decreases in other expenditures Reduction in procurement costs (N=23) Turkey 30.4 26.1 13.0 8.7 8.7 8.7 4.3 4.3 26.1 78.3 Sales increase in local markets Reduction in labor costs Improvements in sales efficiency Sales increase due to export expansion Improvements in production efficiency Decreases in other expenditures Reduction in procurement costs Saudi Arabia (N=16) 0 20 40 60 6.3 6.3 18.8 37.5 56.3 Sales increase in local markets Sales increase due to export expansion Improvements in sales efficiency Decreases in other expenditures Reduction in procurement costs Reduction in labor costs Improvements in production efficiency (N=39) 12.8 12.8 12.8 5.1 5.1 12.8 53.8 48.7 Sales increase in local markets Reduction in procurement costs Improvements in sales efficiency Improvements in production efficiency Decreases in other expenditures Reduction in labor costs Sales increase due to export expansion 0 20 40 60 (N=4) 0 20 40 60 Qatar 25.0 25.0 5 expenditures: Administrative, utility and fuel costs etc.
9 Operating Profit Estimate (4): Deterioration also has a large impact on sales in local markets Except for Qatar, the most common reason stated for Deterioration in operating profit estimates for 2017, was Sales decrease in local markets (60% - 80%). Companies in Qatar answered Increase in labor costs (66.7%) as the most common reason. Reasons for deterioration in 2017 operating profit estimate Sales decrease due to export slowdown Production costs insufficiently shifted to selling price of goods (N=48) Sales decrease due to export slowdown Production costs insufficiently shifted to selling price of goods (N=28) Sales decrease in local markets Increase in other expenditures Increase in procurement costs Sales decrease in local markets Increase in procurement costs Increase in other expenditures Entire region Increase in labor costs Rising interest rates Increase in labor costs Rising interest rates 25.0 16.7 16.7 14.6 14.6 12.5 6.3 22.9 14.3 14.3 10.7 7.1 7.1 7.1 21.4 42.9 66.7 64.3 Sales decrease in local markets Production costs insufficiently shifted to selling price of goods Increase in other expenditures Increase in labor costs Increase in procurement costs Rising interest rates Sales decrease due to export slowdown (N=5) Turkey Increase in labor costs Increase in other expenditures Increase in procurement costs Production costs insufficiently shifted to selling price of goods Rising interest rates Sales decrease in local markets Sales decrease due to export slowdown 2 2 2 2 2 2 2 8 100 (N=3) Qatar 33.3 33.3 33.3 33.3 66.7 Sales decrease in local markets Increase in other expenditures Increase in labor costs Increase in procurement costs Production costs insufficiently shifted to selling price of goods Rising interest rates Sales decrease due to export slowdown (N=12) Saudi Arabia 8.3 16.7 16.7 25.0 25.0 25.0 83.3 100 expenditures: Administrative, utility and fuel costs etc.
10 Operating Profit Estimate (5): In 2018, continued impact of sales in the local markets 2018 operating profit estimate: The most common reason stated for Improvement was Increase in sales in local markets (60% - 90%). This was followed by Sales increase due to export expansion (Approx. 40% - 50%, does not include Saudi Arabia or Qatar). Companies in Saudi Arabia answered with Decreases in other expenditures, and those in Qatar with Reductions in procurement costs (20% each). Reasons for improvement in 2018 operating profit forecasts Sales increase due to export expansion Improvements in production efficiency (N=97) Sales increase in local markets Improvements in sales efficiency Reduction in procurement costs Decreases in other expenditures Reduction in labor costs Entire region 15.5 13.4 11.3 6.2 6.2 6.2 14.4 37.1 71.1 Sales increase in local markets Sales increase due to export expansion Improvements in sales efficiency Improvements in production efficiency Reduction in procurement costs Reduction in labor costs Decreases in other expenditures (N=19) Turkey 36.8 21.1 21.1 15.8 5.3 5.3 21.1 78.9 Sales increase in local markets Decreases in other expenditures Improvements in sales efficiency Improvements in production efficiency Reduction in labor costs Reduction in procurement costs Sales increase due to export expansion Saudi Arabia 2 13.3 13.3 13.3 13.3 6.7 13.3 100 (N=15) 93.3 Sales increase in local markets Sales increase due to export expansion Improvements in sales efficiency Decreases in other expenditures Reduction in procurement costs Reduction in labor costs Improvements in production efficiency (N=58) 15.5 13.8 13.8 5.2 5.2 12.1 63.8 5 Sales increase in local markets Reduction in procurement costs Improvements in sales efficiency Improvements in production efficiency Decreases in other expenditures Reduction in labor costs Sales increase due to export expansion (N=5) Qatar 2 2 6 expenditures: Administrative, utility and fuel costs etc.
Operating Profit Estimate (6): Reasons for deterioration are also related to the large impact sales in local markets have 11 Operating profit forecast for 2018: The most common reason stated for deterioration for the entire region was Sales decrease in local markets (44.0%), followed by Sales decrease due to export slowdown (36.0%). When broken down by country, companies in Turkey responded Increase in labor costs (4%), those in Saudi Arabia with Sales decrease in local markets (57.1%), UAE with Sales decrease due to export slowdown (63.6%), and Qatar with Sales decrease in local markets, Increase in labor costs, and Increase in other expenditures (5% each) Production costs insufficiently shifted to selling price of goods (N=25) Reasons for deterioration in 2018 operating profit forecasts Sales decrease in local markets Sales decrease due to export slowdown Increase in other expenditures Increase in procurement costs Entire region Increase in labor costs Rising interest rates 44.0 36.0 28.0 2 2 16.0 12.0 8.0 4.0 44.0 Increase in labor costs Production costs insufficiently shifted to selling price of goods Increase in other expenditures Increase in procurement costs Sales decrease in local markets Sales decrease due to export slowdown Rising interest rates Turkey 0 20 40 60 (N=5) 2 2 2 2 2 2 2 4 8 Sales decrease in local markets Production costs insufficiently shifted to selling price of goods Increase in other expenditures Sales decrease due to export slowdown (N=7) Increase in procurement costs Saudi Arabia Increase in labor costs Rising interest rates 14.3 14.3 28.6 28.6 57.1 42.9 42.9 57.1 0 20 40 60 Sales decrease due to export slowdown Sales decrease in local markets Production costs insufficiently shifted to selling price of goods (N=11) Rising interest rates Increase in procurement costs Increase in other expenditures Increase in labor costs 27.3 27.3 45.5 63.6 Sales decrease in local markets Increase in labor costs Increase in other expenditures Production costs insufficiently shifted to selling price of goods Rising interest rates Increase in procurement costs Sales decrease due to export slowdown (N=2) Qatar 5 5 5 0 20 40 60 expenditures: Administrative, utility and fuel costs etc.
Future Business Operations (1): About 50% of the companies are motivated to expand their business 12 Direction of business operations in the next one to two years Except for Qatar, almost all companies responded with Expansion Only 30% of companies in Qatar responded with this, with the percentage of companies selecting Transferring to a third country/region at %, which was higher than in other countries. Direction of business operations in the next one to two years Expansion Remain the same Reduction Transfer to a third country/region Entire region (N=253) 49.8 46.2 2.8 1.2 Turkey (N=46) 47.8 47.8 4.3 Saudi Arabia (N=42) 52.4 47.6 (N=143) 52.4 44.1 2.8 0.7 Qatar (N=22) 31.8 54.5 4.5
Future Business Operations (2): Primary reason for expansion was Sales increases, High growth potential 13 Reasons for expansion: The two largest factors were Sales increases and High growth potential In UAE the primary reason was Reviewing production and distribution networks with Turkey, Saudi Arabia and Qatar answering Relationship with clients. Reasons for expansion Reviewing production and distribution networks High receptivity for high value-added products (N=126) Sales increases High growth potential Relationship with clients Reduction in costs Deregulation Ease of securing labor force Entire region 3.2 2.4 0.8 15.9 11.1 25.4 23.8 70.6 68.3 High growth potential Sales increases Relationship with clients Reviewing production and distribution networks High receptivity for high value-added products Reduction in costs Ease of securing labor force (N=22) Deregulation 4.5 4.5 Turkey 27.3 22.7 77.3 77.3 Qatar High growth potential Sales increases Relationship with clients High receptivity for high value-added products Reviewing production and distribution networks Deregulation Ease of securing labor force (N=22) Reduction in costs Saudi Arabia 4.5 4.5 18.2 22.7 5 63.6 Sales increases High growth potential Reviewing production and distribution networks Relationship with clients High receptivity for high value-added products Reduction in costs Deregulation Ease of securing labor force (N=75) 76.0 68.0 30.7 25.3 17.3 2.7 1.3 10.7 High growth potential Sales increases Relationship with clients High receptivity for high value-added products Reviewing production and distribution networks Ease of securing labor force Deregulation Reduction in costs (N=7) 57.1 57.1 42.9 14.3 0 20 40 60 Reduction in costs: Procurement costs, labor costs etc.
14 Future Business Operations (3): Primary reason for expansion function was Sales function Reasons for expansion All companies surveyed replied with Sales function as the most common answer (Approx. 60% - 90%) For companies in Turkey, other common responses were: Production (ubiquitous products) (36.4%), those in Saudi Arabia were: Logistics function and Production (high value-added products) (18.2% each), and those in UAE were: Function of regional headquarters (18.7%) and those in Qatar were Production(high value-added products) and Production (ubiquitous products) (14.3% each). Functions to be expanded Sales function Logistics function Function of regional headquarters Production (high value-added products) Production (ubiquitous products) Administrative functions in providing services (N=126) Function of regional headquarters Production (high value-added products) Production (ubiquitous products) Administrative functions in providing services (N=75) Entire region R&D 2.4 7.9 16.7 15.1 13.5 13.5 16.7 77.8 Sales function Logistics function R&D 5.3 1.3 8.0 6.7 18.7 16.0 13.3 86.7 100 Sales function Production (ubiquitous products) Production (high value-added products) Logistics function Administrative functions in providing services Function of regional headquarters R&D (N=22) Sales function Production (high value-added products) Production (ubiquitous products) Administrative functions in providing services Logistics function Function of regional headquarters R&D (N=7) Turkey 68.2 36.4 27.3 22.7 4.5 Qatar 57.1 14.3 14.3 28.6 0 20 40 60 Sales function Logistics function Production (high value-added products) Administrative functions in providing services Function of regional headquarters Production (ubiquitous products) (N=22) R&D Saudi Arabia 18.2 18.2 36.4 63.6 Administrative functions in providing services: Shared service centers, call centers, etc.
Changes in Human Resource Structure (1): More than 30% of the companies to increase number of local employees 15 Number of local employees: For the entire region, 33.9% of respondents answered Increase and 54.7% No change More than 40% of companies in Turkey and Saudi Arabia responded with Increase, compared to approximately 30% in UAE and <=20% in Qatar. On the other hand, 10% of all companies surveyed in the region responded with Decrease, with the highest being in Saudi Arabia which has a high rate of employee turnover. Future plans: The most common response for the entire region was No change (57.1%), followed by Increase (37.8%) and Decrease (5.1%) However, owing to the high rate of employee turnover, 42.9% of companies in Saudi Arabia responded with Increase. Qatar had the lowest number of responses for Increase at 21.7%, and the highest for Decrease at 13.0%. This can be thought to be a side-effect of the cut-off of diplomatic relations with surrounding countries, which seems to be a long-term issue. Number of local employees changes in the previous year Increase No change Decrease Entire region (N=254) 33.9 54.7 11.4 Turkey (N=46) 43.5 45.7 10.9 Saudi Arabia (N=42) 42.9 42.9 14.3 (N=143) 30.8 58.7 10.5 Qatar (N=23) 17.4 69.6 13.0 Number of local employees future plans Increase No change Decrease Entire region (N=254) 37.8 57.1 5.1 Turkey (N=46) 3 56.5 4.3 Saudi Arabia (N=42) 42.9 52.4 4.8 (N=143) 38.5 57.3 4.2 Qatar (N=23) 21.7 65.2 13.0
Changes in Human Resource Structure (2): Number of Japanese expatriate employees remains largely unchanged 16 Numbers of Japanese expatriate employees: No change had the greatest number of responses at 69.3% However, Saudi Arabia had a large number of responses for Increase and Decrease, both of which were at 21.4% Qatar was the opposite, with Increase and Decrease being the lowest at 1%. No change was the most common answer regarding future plans, at 60% - 70%. However, answers for Expand and Decrease were slightly high in both Qatar and Turkey, at 20% Number of Japanese expatriate employees changes in the previous year Increase No change Decrease Entire region (N=251) 15.5 69.3 15.1 Turkey (N=46) 15.2 71.7 13.0 Saudi Arabia (N=42) 21.4 57.1 21.4 (N=143) 14.7 70.6 14.7 Qatar (N=20) 1 8 1 Number of Japanese expatriate employees future plans Increase No change Decrease Entire region (N=252) 14.7 75.0 10.3 Turkey (N=46) 17.4 67.4 15.2 Saudi Arabia (N=42) 11.9 78.6 9.5 (N=143) 14.0 78.3 7.7 Qatar (N=21) 19.0 61.9 19.0
Investment environment (entire region): Greatest challenge is underdeveloped legal system or unclear legal system operation 17 Attractions of the investment environment: The largest number of responses were for "Market scale or growth potential", at approximately 60%. Free zone (No regulations for foreign investment and one-stop services) was at 41.9%, followed by Merits of tax systems (No corporate tax and no income tax) at 36.0% Challenges of the investment environment: 60% of companies responded Challenges of the investment environment or underdeveloped legal system, followed by Increase in labor costs (45.8%), and Slow administrative procedures (44.3%). Attractions of the investment environment 0 20 40 60 Market scale 市場規模 成長性 or growth potential 56.1 フリーゾーン / 経済特区などのメリット 41.9 Merits of tax systems 税制面 (No ( corporate 法人税 所得税など tax and no income ) のメリット tax) 36.0 Merits of free zone/special economic zones, etc. Challenges of the investment environment 法制度の未整備 不透明性 legal system operation 61.7 Increase 人件費の高騰 in labor costs 各種手続き等が遅い 45.8 44.3 Underdeveloped legal system or unclear Slow administrative procedures Good living 駐在員の生活環境 environment for Japanese expatriates Positive image 対日感情が良い regarding Japan 安定した政治 社会情勢 Political/Social stability Less linguistic/communication problems 言語 コミュニケーション上の障害が少ない Sufficient infrastructure (electricity, distribution, インフラ ( 電力 物流 通信など and telecommunications, ) の充実 etc.) 33.2 32.4 32.0 26.1 25.7 Political/Social instability 不安定な政治 社会情勢 Increase in administrative commissions 各種手数料の高騰 Transaction risks 取引リスク (such as ( debt 代金回収リスク等 collecting risk) ) Increase in real 不動産賃料の高騰 estate rental fees Regulations on foreign investment 外資規制 15.8 40.7 37.5 29.2 27.7 Formation of local industrial clusters by relevant 取引先など関係企業の集積 companies (client companies, etc.) 25.3 Linguistic 言語 コミュニケーション上の問題 or communication problems 14.6 No 労働争議がない labor disputes 15.4 Labor shortage 労働力不足 人材採用が困難 or difficulty in recruiting 14.2 Sufficient 十分な労働者供給 labor supply 9.9 Insufficient 投資インセンティブの未整備 incentives for investment 12.3 Quick administrative 各種手続き等が迅速 procedures 4.3 Market scale or 市場規模 成長性 growth potential 10.7 Good 投資インセンティブの充実 incentives for investment 2.8 その他 6.7 N=253 インフラ Insufficient ( 電力 物流 通信など infrastructure (electricity, ) の未整備 distribution, and telecommunications, etc.) その他 11.5 N=253
Investment environment (): Challenge of rising costs and legal system despite improvements in investment environment 18 UAE attractions: Companies praised its Free zone (No regulations for foreign investment and one-stop services) (>=70%), and Merits of tax systems (No corporate tax and no income tax) (>=60%). Companies also praised the UAE s Good living environment for Japanese expatriates and Political/social stability". UAE challenges: Many companies pointed out issues such as the Underdeveloped legal system or unclear legal system operation (60%), as well as increasing expenses such as Increase in labor costs (40%), Increase in administrative commissions, and Increase in real estate rental fees, but this percentage was low compared to other countries. Attractions of the investment environment フリーゾーン / 経済特区などのメリット 71.3 Merits of tax systems 税制面 (No ( corporate 法人税 所得税など tax and no income ) のメリット tax) Good living environment for Japanese 駐在員の生活環境 expatriates 安定した政治 社会情勢 Political/Social stability 60.1 54.5 49.7 Merits of free zone/special economic zones, etc. Challenges of the investment environment 法制度の未整備 不透明性 legal system operation 60.8 Increase 人件費の高騰 in labor costs 各種手数料の高騰不動産賃料の高騰 47.6 43.4 38.5 Underdeveloped legal system or unclear Increase in administrative commissions Increase in real estate rental fees 言語 コミュニケーション上の障害が少ない Less linguistic/communication problems 44.8 Slow administrative 各種手続き等が遅い procedures 30.1 Market scale or growth potential 市場規模 成長性 Sufficient infrastructure (electricity, distribution, インフラ ( 電力 物流 通信など and telecommunications, ) の充実 etc.) Formation of local 取引先など関係企業の集積 industrial clusters by relevant companies (client companies, etc.) Positive image 対日感情が良い regarding Japan 22.4 28.7 42.7 40.6 不安定な政治 社会情勢 Political/Social instability Transaction risks 取引リスク ( 代金回収リスク等 ) (such as debt collecting risk) Market scale or 市場規模 成長性 growth potential Regulations on foreign investment 外資規制 15.4 12.6 28.7 26.6 No 労働争議がない labor disputes Sufficient 十分な労働者供給 labor supply 11.9 21.7 Insufficient infrastructure (electricity, インフラ ( 電力 物流 通信など ) の未整備 distribution, and telecommunications, etc.) Insufficient 投資インセンティブの未整備 incentives for investment 6.3 5.6 Quick administrative procedures 各種手続き等が迅速 7.7 Linguistic 言語 コミュニケーション上の問題 or communication problems 5.6 Good 投資インセンティブの充実 incentives for investment 0.7 その他 4.9 N=143 Labor shortage 労働力不足 人材採用が困難 or difficulty in recruiting 4.2 その他 7.7 N=143
Investment environment (Saudi Arabia): Despite attractive market potential, there are numerous challenges related to slow administrative procedures etc. 19 Attractions of Saudi Arabia: "Market scale or growth potential (>80%). Followed by Positive image regarding Japan (38.1%). Challenges for Saudi Arabia: Slow administrative procedures, Underdeveloped legal system or unclear legal system operation" (Approx. 80%). There were also many other challenges including: Increase in labor costs (approx. 60%), Labor shortage or difficulty in recruiting. Increase in administrative commissions, and Insufficient incentives for investment (>=50%). Attractions of the investment environment 100 市場規模 成長性 85.7 対日感情が良い 38.1 取引先など関係企業の集積 16.7 Market scale or growth potential Positive image regarding Japan Formation of local industrial clusters by relevant companies (client companies, etc.) Challenges of the investment environment 100 各種手続き等が遅い法制度の未整備 不透明性 legal system operation 83.3 78.6 Increase in 人件費の高騰 labor costs 61.9 Slow administrative procedures Underdeveloped legal system or unclear 安定した政治 社会情勢 Political/Social stability 11.9 Labor shortage 労働力不足 人材採用が困難 or difficulty in recruiting 57.1 Sufficient infrastructure (electricity, distribution, インフラ ( 電力 物流 通信など and telecommunications, ) の充実 etc.) 9.5 Increase in administrative 各種手数料の高騰 commissions 54.8 No 労働争議がない labor disputes 9.5 Insufficient 投資インセンティブの未整備 incentives for investment 52.4 税制面 ( 法人税 所得税など Merits of tax ) systems のメリット (No corporate tax and no income tax) Good living environment for Japanese 駐在員の生活環境 expatriates 2.4 2.4 Transaction risks 取引リスク ( 代金回収リスク等 ) (such as debt collecting risk) Regulations on foreign investment 外資規制 42.9 35.7 Merits of フリーゾーン free zone/special / 経済特区などのメリット economic zones, etc. 不安定な政治 社会情勢 Political/Social instability 31.0 Good 投資インセンティブの充実 incentives for investment Linguistic or communication problems 言語 コミュニケーション上の問題 31.0 Quick administrative 各種手続き等が迅速 procedures Insufficient infrastructure (electricity, インフラ distribution, ( 電力 物流 通信など and telecommunications, ) の未整備 etc.) 16.7 言語 コミュニケーション上の障害が少ない Less linguistic/communication problems Increase in real 不動産賃料の高騰 estate rental fees 7.1 Sufficient 十分な労働者供給 labor supply その他 11.9 N=42 Market scale or 市場規模 成長性 growth potential 4.8 その他 21.4 N=42
20 Investment environment (Turkey): Political/Social instability poses the greatest challenge Attractions of Turkey: "Market scale or growth potential (>=80%), Positive image regarding Japan (approx. 60%). Challenges for Turkey: Political/Social instability (>=80%) Underdeveloped legal system or unclear legal system operation, Slow administrative procedures (Approx. 50% - 60%), Increase in labor costs, Linguistic or communication problems, Transaction risks (such as debt collecting risk) (>=30%) Attractions of the investment environment 100 Market scale or 市場規模 成長性 growth potential 82.6 Positive image regarding Japan 対日感情が良い 58.7 companies 取引先など関係企業の集積 (client companies, etc.) Sufficient 十分な労働者供給 labor supply Good 投資インセンティブの充実 incentives for investment フリーゾーン / 経済特区などのメリット Good living environment for Japanese 駐在員の生活環境 19.6 13.0 10.9 8.7 6.5 Formation of local industrial clusters by relevant Merits of free zone/special economic zones, etc. expatriates Challenges of the investment environment 100 不安定な政治 社会情勢 Political/Social instability 82.6 法制度の未整備 不透明性 legal system operation Slow administrative 各種手続き等が遅い procedures Increase 人件費の高騰 in labor costs 言語 コミュニケーション上の問題 Transaction risks 取引リスク ( 代金回収リスク等 ) (such as debt collecting risk) 56.5 47.8 37.0 34.8 32.6 各種手数料の高騰 17.4 Underdeveloped legal system or unclear Linguistic or communication problems Increase in administrative commissions 安定した政治 社会情勢 Political/Social stability 4.3 Increase in real 不動産賃料の高騰 estate rental fees 15.2 Sufficient infrastructure (electricity, distribution, インフラ ( 電力 物流 通信など and telecommunications, ) の充実 etc.) 2.2 Insufficient infrastructure (electricity, インフラ ( 電力 物流 通信など ) の未整備 distribution, and telecommunications, etc.) 8.7 言語 コミュニケーション上の障害が少ない Less linguistic/communication problems 2.2 Labor shortage 労働力不足 人材採用が困難 or difficulty in recruiting 8.7 No 労働争議がない labor disputes 2.2 Regulations on foreign investment 外資規制 6.5 税制面 ( 法人税 所得税など Merits of tax ) のメリット systems (No corporate tax and no income tax) Insufficient 投資インセンティブの未整備 incentives for investment 2.2 Quick administrative 各種手続き等が迅速 procedures その他 6.5 N=46 Market scale or 市場規模 成長性 growth potential その他 13.0 N=46
Investment environment (Qatar): Greatest challenges include slow administrative procedures and political/social stability 21 Attractions of Qatar: "Market scale or growth potential, Formation of local industrial clusters by relevant companies (client companies, etc.), and Positive image regarding Japan (>=30%). Challenges for Qatar: Slow administrative procedures, Political/social stability (>=50%). Also include Underdeveloped legal system or unclear legal system operation, Increase in real estate rental fees, and Increase in labor costs Attractions of the investment environment 0 20 40 Market scale or growth potential 市場規模 成長性 companies 取引先など関係企業の集積 (client companies, etc.) Positive image regarding 対日感情が良い Japan 31.8 31.8 31.8 Merits of tax systems 税制面 ( 法人税 所得税など ) のメリット 18.2 Formation of local industrial clusters by relevant (No corporate tax and no income tax) Challenges of the investment environment 0 20 40 60 各種手続き等が遅い Political/Social instability 不安定な政治 社会情勢法制度の未整備 不透明性 legal system operation 54.5 5 45.5 不動産賃料の高騰 22.7 Slow administrative procedures Underdeveloped legal system or unclear Increase in real estate rental fees 安定した政治 社会情勢 Political/Social stability Increase 人件費の高騰 in labor costs 22.7 No labor disputes 労働争議がない Good living environment for Japanese 駐在員の生活環境 expatriates Sufficient infrastructure (electricity, distribution, インフラ ( 電力 物流 通信など ) の充実 and telecommunications, etc.) Sufficient 十分な労働者供給 labor supply Good 投資インセンティブの充実 incentives for investment 4.5 Regulations on foreign investment 外資規制 Insufficient infrastructure (electricity, インフラ ( 電力 物流 通信など ) の未整備 distribution, and telecommunications, etc.) 取引リスク ( 代金回収リスク等 Transaction risks ) (such as debt collecting risk) 市場規模 成長性 Market scale or growth potential Increase in administrative 各種手数料の高騰 commissions 18.2 Less linguistic/communication problems 言語 コミュニケーション上の障害が少ない 4.5 Labor shortage 労働力不足 人材採用が困難 or difficulty in recruiting Merits of フリーゾーン free zone/special / 経済特区などのメリット economic zones, etc. Insufficient 投資インセンティブの未整備 incentives for investment Quick administrative 各種手続き等が迅速 procedures Linguistic 言語 コミュニケーション上の問題 or communication problems その他 N=22 その他 N=22
Middle East and Africa Division Overseas Research Department 6F ARK Mori Building, 1-12-32 Akasaka, Minato-ku, Tokyo 107-6006 Tel: +81-3-3582-5180 Fax: +81-3-3582-5309 E-mail: ORH@jetro.go.jp Any use of information in this report shall be at the user's discretion and its own responsibility. JETRO makes every effort to provide accurate information and data. However, JETRO cannot be held liable whatsoever for damages or losses arising from the use of information in this report.