- Digital Tax Administration System -

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41 st World Continuous Auditing & Reporting Symposium University de Huelva, Spain November 9-10, 2017 - Digital Tax Administration System - Presented by: Vinod Kashyap NextGen Knowledge Solutions Private Ltd. 1

World is Changing : The need for Digital Transformation Big Data 90% of the data was created in last three years alone. Mobile 2 Billion plus smart devices were shipped in 2016 alone. Social Media 81% of customers depend on social sites for purchasing advice e.g. Face Book, Twitter. Cloud 62% of total workload will be on cloud by 2017. Internet of Things 50 Billion devices will be connected to internet by 2020. API Economy Global e-commerce Sales were 85 Billion in 2013 and forecast to rise to an estimated US $ 1 Trillion in 2017-18. 2

The Pace of Disruption has increased exponentially Digital technologies have a huge reach and are spreading more and more quickly For every 100 people in the world there are 95 Mobile phone subscriptions 40 Internet users 32 active mobile broadband subscriptions 25 social media users Time to reach 100 million Year of users worldwide Launch Telephone 75 Years 1878 Mobile Phones 9 years 1979 World Wibe Web 7 years 1990 itunes 6 years 5 months 2003 Face Book 4 years 6 months 2004 Apple App Store 2 years 2 months 2008 WhatsApp 3 years 4 months 2009 Instagram 2 years 4 months 2004 Candy Crush Saga 1 year 3 months 2004 Source : BCG 3

Levels of Digitalization E-Registration Tax Payers & Tax Practitioners are required to register electronically. E-Accounting Tax Payers are required to submit accounting data to support their tax returns. E-Audit Data submitted by the tax payers is analyzed by the tax authorities to prevent tax frauds or unintentional errors. E-Filing Tax Payers are required to submit their tax returns electronically. E-Matching Additional source data is matched with the data available with tax authorities across all tax payers. E-Assessment Tax Authorities make the assessment of tax payers based on the data submitted. Integration of digital technologies into the processes involved in tax administration starting from registration to assessment. Source : E & Y 4

Digitalization : Current State Source : E & Y 5

Digitalization : Future State 2017 2018 2019 2020 India implemented new GST requirements to submit detailed transaction level data. Spain implemented new requirement to submit daily invoice level details. Mexico updated layouts for invoice level data (v3.3) Brazil updated layouts for (EFD-contribucoes, NFE, ECD and ECF. Norway plans to adopt SAF-T requirements. Brazil plans to introduce new obligations for Payroll (e-social) and EFD- REINF. Hungry is in the process of introducing live invoicing reporting requirements from July 1, 2018. Malaysia plans to use Analytics for e-audits on Payroll Tax. UK, HMRC, plans to implement MTD reporting for VAT in April 2019. Columbia plans on adding e-invoicing and e-accounting requirements. UK, HMRC, plans to introduced MTD for other taxes besides VAT in 2020. Australia s ATO plans to further digitize its tax administration through extensive use of Analytics. New Zealand is following suit with Australia in its move to digital tax administration. Italy introduced B2B e- Invoicing and updated quarterly VAT obligations with detailed invoice data. Costa Rica is scheduled to make e-invoicing mandatory for B2B transactions. Source : E & Y 6

Benefits : Tax Authorities AUTOMATION All the processes in tax administration will be automated FASTER PROCESSING OF RETURNS Automation of processes will help faster processing of returns INSIGHTS FROM BIG DATA Data Analysis can be done CONTROL OVER REVENUE LEAKAGE Software based controls will put a check on revenue leakage USE OF ADVANCE DATA ANALYTICS Advanced data analytics can be used TRANSPARENCY Will bring transparency in tax administration DATA MATCHING Data collected from tax payers can be matched with data collected across tax payers TIMING Improvement in timely collection of data INTELLIGENCE BASED DETERRANCE Software based controls will work as deterrence to tax frauds & tax evasion 7

Benefits : Tax Payers DIGITILIZATION OF TAX SYSTEM Digitalization of tax system can generate big data which can be used by tax payer in many ways that can improve his tax compliance obligations. BRINGING EFFICIENCY & ACCURACY INSIGHTS FROM DATA Tax payers can use insights from data to prepare for answering some of the questions expected from tax authorities. BRINGING EFFICIENCY & ACCURACY Robotic Process Automation (RPA) finds scalable use in taxation. Tax payers can implement RPA and realize its benefits. GOVERNANCE & COMPLIANCE Reduction in the risk of missing compliance deadlines. INSIGHTS FROM DATA GOVERNANCE & COMPLIANCE CUSTOMER 8

Key Building Blocks CONSULTATION Consultation with tax payers, trade associations is beneficial while deciding the standards. LEGISLATION Legislation to prepare invoice for every transaction & source data and provide the same to tax authorities. ENFORCEMENT Enforcement of compliance of law and penalties for noncompliance. AWARENESS Compliance awareness needs to be created among tax payers and public at large. MONITORING Monitoring the introduction of new technology, removal of technical glitches. 9

Tax Authorities Challenges : Implementation Tax Payers Setting-up IT Ensuring Internet Lack of availability Difficulty in Inefficient Outdated tax Infrastructure connectivity for all of data in the submitting the processes for operating which can support tax payers. desired format. data. transforming the models. all the processes data. along the line of tax administration to be online. 10

Challenges : Tax Frauds & Tax Evasion UNDER REPORTING OF INCOME Electronic sales suppression undertaken through electronic tools that can alter the evidence of transaction whether paid in cash or cards, without leaving a trace of transaction. LACK OF VISIBILITY OF BUSINESS ACTIVITY The cash economy and shared economy, while not forms of tax evasion and fraud per se, have features that can facilitate tax fraud. OVER REPORTING OF DEDUCTIONS False invoicing seeks to over-report deductions and to falsify invoices to mask non-deductible personal expenses as legitimate business expenditure. Source : OECD 2017 11

Internal Controls & Tax Protection Controls RISKS & CONTROLS Identify risks, determine existing controls, establish new controls and assess internal controls TAX DATA MARKED AS CLOSED Prohibition on posting of, or modification of the tax data, for any period marked as closed. SEGREGATION OF DUTIES Segregation of duties through system of access to functions and tasks. INTERNAL CONTROLS & TAX PROTECTION CONTROLS SEPARATE STORAGE OF DATA OF TAX Separate storage of data of fully recoverable tax, partly recoverable tax & nonrecoverable tax PROCESSING CONTROLS Processing Controls to protect & ensure the integrity of information, and that it remains correct through out the processing. Source : OECD 2010 12

Artificial Intelligence (AI) in Tax Artificial Intelligence in Tax System Artificial Intelligence (AI) will reduce risk, increase value and help drive a cost effective approach to tax administration. Clustering & Classifying Predictive Analysis Basic : Regression, rolling average, exponential average Advanced : Trend analysis Clustering & Classifying AI & machine learning functionality can identify cluster of data points faster with higher accuracy, on vaster quantity of data and with a higher number of variables. Expert Support System In certain AI systems decision rules are encoded and later queried for accurate response. Predictive Analysis Expert Support System Source : PWC 13

Robotic Process Automation (RPA) in Tax 01 Migration of Registrations, New Registration, Change of schemes. ROBOTIC PROCESS AUTOMATION 02 Digital Tax Receipts for Filing of Returns, Automated levy of late fee or Penalty for noncompliance 03 Data validation, Data matching across tax payers, Data Mismatch Reports.. 04 Assessment to tax based on the returns filed. Robots can free humans from Dull, Dirty, Dangerous, and Dear Jobs. 14

Digital Disruption The Digital Disruption has already happened World s largest taxi company owns no taxi ( Uber ) Largest accommodation provider owns no real estate ( Air BNB ) Largest phone companies own no telco infrastructure..( Skype, WeChat & WhatsApp ) World s most valuable retailer has no inventory.( Alibaba ) Most popular media owner creates no content.( Face Book ) Fastest growing banks have no actual money.( Society One ) World s largest movie house owns no cinemas..( Netflix ) Largest software vendors don t write the apps (Apple & Google) Digital disruption is the change that occurs when new digital technologies and business models affect the value proposition of existing goods and services. Source : IBM 15

Key Competencies of Tax Professionals in Future 1 ROBOTICS, AI & AUTOMATION Tax professionals will need to develop new skills that require an understanding of how to apply new technologies. Next generation of tax professionals will come from science, technology, engineering and mathematics background. REAL TIME ANALYSIS OF DATA The changes create real time data, which companies need to extract, analyze and validate. 2 DIGITAL DISRUPTION How it will change the role of tax professionals? 3 C-SUIT INFLUENCER Tax Directors are increasingly becoming key players at the front end of business strategy. ADAPTABILITY Tax functions will need to adept to emerging gig workforce trend. Tax functions will need to optimize the process of recruitment. 4 Source : E & Y 16

SWOT ANALYSIS STRENGHTS Control on revenue leakage Faster processing of returns Transparency in tax administration. WEAKNESSES Entirely Dependent on Internet. OPPORTUNITIES Design & development of tools Preparation & filing of returns Data analysis. THREATS Tax Payers : System can make assessment without tax payer filing return Tax Practitioners : Basic Practice goes away. 17

Implementation in India The GST System Project being implemented by India is a unique and a complex IT initiative. It is unique as it seeks for the first time to establish a unique interface for the tax payer and a common and a shared IT Infrastructure for the center and the states. It will be Digital Tax Administration System where data will be exchanged between tax payer and GST Network on a near real time basis. There will be no hard copy of returns filed at GST Network. Use of Income Tax Registration No (PAN) as the basis of registration under Goods & Services Act. Collection of data of purchase & sale from tax payers & matching thereof between the Supplier & Recipient. Use of Big Data Analytics to match information from other Govt. Departments, Social Media Sites to deduce mismatches between spending pattern and declared income. The new tax administration system is under implementation & once fully implemented will not only help in checking of revenue leakage but will also bring transparency in tax administration. 18

Questions No matter how complex things are, basically everything is simple. 19

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Vinod Kashyap vinod.kashyap@nextgenknowledge.com 21