Empanelment / Renewal of Collection / Recovery Agency (RCA), Private Detective Agency (PDA), Skip Tracing Agency (STA) Contact Persons at Retail Collection & Recovery Department Sr.No 1 2 3 4 Retail Collection and Recovery Dept. Nashik Name Dhananjay Kapre, Asst General Manager Ashish Tripathi, Asst General Manager Pradeepkumar Raje Asst General Manager Smt. Srimoyee Chatterjee Asst General Manager Mobile Number Landline email id Add 9881027690 9769481958 7208001114 9820228969 022-61279344 022-61279343 022-61279355 0253-6619875 dhananjay.kapre@idbi.co.in tripathi.ashish@idbi.co.in Pradeepkumar.raje@idbi.co.in srimoyee.chatterjee@idbi.co.in IDBI Bank Ltd. Retail Recovery Dept.,IDBI Tower, BKC, Plot No C-7, G Block, Opp NSE, Next To SBI, BKC, Bandra E Pin :400051 Maharashtra IDBI Bank Retail Recovery Dept,IDBI Tower, BKC, Plot No C-7, G Block, Opp NSE, Next To SBI, BKC, Bandra E Pin :400051 Maharashtra IDBI Bank Retail Recovery Dept,IDBI Tower,BKC, Plot No C-7, G Block, Opp NSE, Next To SBI, BKC, Bandra E Pin :400051 Maharashtra IDBI Bank Ltd. Retail Asset Centre, A 1 & 2, Prathamesh, Thatte Nagar, Gangapur Road, Nashik Pin : 422 005 Maharashtra
1. ELIGIBILITY CRITERIA FOR EMPANELMENT OF COLLECTION/ RECOVERY AGENTS (CRA) Management Consulting Firms, Accounting Firms, Firms offering Asset Collection Management Services and NBFCs having expertise in Asset Collection Management services would be eligible. The firms working as Collection Agency with Public Sector Banks would be given preference. CRA employees shall be graduates from any reputed university in India / Abroad. Preference will be given to the firms having Accounting / Engineering / Law Professionals. Besides, Collection Agency shall have Direct Recovery Agent Certificate issued by concerned agency as per the guidelines of RBI (IIBF). CRA should be registered with Maharashtra Shops and establishment Act 1948 or other mandatory registrations which are statutory in nature as per law. The registration of the CRA shall be at least three years old. CRA shall have experience of at least three years of experience in handling Collection / resolution of NPA accounts with Public Sector Bank(s). CRA shall have completed at least five assignments successfully with Public Sector Bank(s) earlier. The firm of CRA shall have PAN number. CRA shall have thorough knowledge of the extant RBI guidelines and also instructions/circulars issued by RBI/IIBF/IBA time to time on Collection Agency. CRA having complaints before Police and also involved in court cases especially in the matters, which are in deviation to the extant RBI guidelines on Collection Agency and scope of work indicated by the Bank need not apply.
CRA blacklisted by any Bank need not apply for empanelment. The Statutory and regulatory guidelines issued by agencies concerned on Collection/Recovery Agency from time to time should be adhered. RBI guidelines regarding appointment of RBI should be strictly adhered to especially in respect of retail loans. Note : RAs shall submit relevant documents in support of the eligibility criteria. The Recovery Agents who fulfill the above eligibility criteria only shall submit the application in the format attached below. 2. ELIGIBILITY CRITERIA FOR EMPANELMENT OF PRIVATE DETEDTIVE AGENCY (PDA) AND SKIP TRACING AGENCY (STA) Management Consulting Firms, Firms offering Private Detective Agency (PDA), Skip Tracing Agency Services and NBFCs having expertise in PDA and STA services would be eligible. The firms working as PDA and STA with Public Sector Banks would be given preference. PDA and STA would be required to ascertain details of networth, occupation, source of income, details of properties of the customers in their name/ guarantors and other assets as on date alongwith their current value, which may inter alia include- Immovable property in their names, residential house/ other buildings, if any, in their names, details of bank balances, deposits, investments etc. in their names and any other assets held in their name. PDA and STA should be registered with Maharashtra Shops and establishment Act 1948 or other mandatory registrations which are statutory in nature as per law. PDA and STA having complaints before Police and also involved in court cases especially in the matters, which are in deviation to the extant RBI guidelines on and scope of work indicated by the Bank need not apply.
PDA and STA blacklisted by any Bank need not apply for empanelment. The registration of the PDA and STA shall be at least three years old. PDA and STA shall have experience of at least three years of experience in handling the assignments with Public Sector Bank(s). PDA and STA shall have completed at least five assignments successfully with Public Sector Bank(s) earlier. The firms of PDA and STA shall have PAN number. Employees of PDA and STA shall be graduates from any reputed university in India / Abroad. PDA and STA shall have thorough knowledge of the extant RBI guidelines and also instructions/circulars issued by RBI/IIBF/IBA. The Statutory and regulatory guidelines issued by agencies concerned on PDA and STA from time to time should be adhered.
Collection/ Recovery Agency (RCA), Private Detective Agency (PDA), Skip Tracing Agency (STA) who fulfill the above eligibility criteria only shall submit the application in the format attached below) Sr. No. APPLICATION FORM FOR EMPANELMENT OF FIELD INVESTIGATION AGENCIES (FI), RISK CONTAINMENT UNIT (RCU), DOCUMENT VERIFICATION AGENCY (DVA), COLLECTION/ RECOVERY AGENCY (RCA), PRIVATE DETECTIVE AGENCY (PDA), SKIP TRACING AGENCY (STA) (pl strike out which is not applicable) 12. Details of Personnel working in the Concern/Firm/Co: Name of Proprietor / Partners / Director(s) / Office bearers / key Functionaries: Particulars 1 Name of the Applicant/Firm 2 Name of the sister concern, if any Details Please paste recent passport-size photograph & sign across 3 Address of Registered office (including telephone nos. and email address, etc.) 4 Office premises- Rented or Self Owned 5 Established since: 6 Constitution: 7 PAN No. 8 Name of bankers 9 Whether registered under any Act 10 11 12 Whether registered with Income-tax Department Please indicate whether any complaint/fir has ever been lodged against any of the directors/employees of the Firm/Co, past or present, as a result of any action in the conduct of their assignment. Any of your employees convicted before court at any point of time. Please furnish details thereof.
Sr. No. Name Age Design ation Qualification Experience 13. Infrastructure of Agency A B C No. of persons employed No. of persons engaged in the activities of Agency Out of (b) above, no. of employees (i) In respect of whom police verification has been carried out (ii) Who have undergone 100 hours training from any of the accredited institutions of RBI/IIBF/IBA and who have obtained the certificate from Direct Recovery Agent (iii) Who have the necessary equipments for audio/ video recording (iv) Who have been employed on contract basis (v) Who have been employed on regular basis
D Branch Network of the Agency i. State-wise presence ii. Number of Branches in each State [Furnish details viz. addresses, phone & fax numbers and email ID etc]. 14. Details of existing empanelment Name of the client Details assignment undertaken of Details of assignments entrusted No. Fee Indicated by the Bank Details of assignment completed Amount No. received by Firm/Co 15. Whether your Firm/Co has been black listed by any Bank at any point of time. In case yes, please furnish details: 16. Additional information, if any: Date : (Signature) To be signed by authorised signatory UNDERTAKING
I, We son of Shri Proprietor/Partner/Director of M/s state that the information furnished above is true and correct to the best of my/our knowledge. I/We agree, that in the event that any concealment/distortion of facts furnished above is brought to notice of the Bank subsequent to empanelment/appointment by IDBI Bank Ltd, IDBI Bank Ltd would be at liberty to terminate the said empanelment/appointment without notice or damages whatsoever. Date (Signature) To be signed by authorised signatory Designation Photograph and signature of the Key persons including persons Photograph Photograph Signature Signature Note: 1. The format duly signed format along with necessary annexures as stated above to be forwarded to the Officers at detailed in the said advertisement. 2. IDBI Bank Ltd reserves the right to empanel any firm(s)/parties/persons at its discretion. Bank also reserves the right to reject any offer without assigning any reason.