PROGRAMME OF THE TRIPLE A MEETING IN BRUSSELS Brussels, 23 February 2015

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PROGRAMME OF THE TRIPLE A MEETING IN BRUSSELS Brussels, 23 February 2015 SUNDAY, 22 FEBRUARY Arrival at Zaventem National Airport and transfer to the hotel by taxi - 30 minutes approx. Hotel Citadines, 61-63, avenue de la Toison d'or, 1060 Brussels MONDAY, 23 FEBRUARY Breakfast at the hotel Round Table on Quality Standards in Provision of Information, Advice and Legal Aid to Citizens 9.15-9.45 Registration 9.45-10.00 Introduction by Assya Kavrakova, Director, (ECAS) 10.00-10.25 Ann Lewis, Legal Aid Practitioners Group, UK Why is it important to ensure quality standards in the provision of information, advice and legal aid to citizens? 10.25-10.50 Attila Fodor, Quality Officer, Europe Direct Contact Centre of the European Commission How to ensure quality standards in the provision of information to EU citizens? 10.50 11.15 Q&A 11:15 11:30 Coffee break

11.30-11.55 Claire Damilano, Senior Legal Manager, ECAS, Belgium Quality control principles applied in the Your Europe Advice service of the European Commission 11.55-12.20 Noeleen Adams, Law Centres Network, UK An overview of Quality Assurance systems for specialist legal advice (publicly funded legal aid and representation) in the United Kingdom 12.20-12.45 Vincianne Gillet, President la Commission d aide juridique de Bruxelles (to be confirmed) How to ensure the quality standards of legal aid in Belgium in the context of budgetary cuts? 12.45-13:00 Q&A Moderator: Kenan Hadzimusic, Senior Manager and Coordinator of the Triple A project, ECAS 13.00-14.00 Sandwich lunch 14.30 17.30 Steering Group Meeting (please find the agenda below) 20.00 Meeting at the Hotel and dinner in the city centre TUESDAY, 24 FEBRUARY Departure - Transfer from the hotel to the airport by taxi For all the participants who are not leaving early in the morning there will be the possibility to meet up with us at ECAS office in order to further discuss any issue related to the project. Please inform us in time so that we can schedule the meetings.

AGENDA STEERING GROUP MEETING Brussels, 23 February, Bibliothèque Royale de Belgique 14:30 17:30 14.30 Start of the Meeting 14.30 15.00 I PART Evaluation of the first phase 14.30 14.50: Discussion on the results of the activities carried out in the first phase (study visits, mentoring and mapping) starting from the comments of the pilot projects. 14.50 15.00: The final report. Brief overview about the final financial and narrative report to be submitted to ECAS by the end of March. 15:00 17.15 II PART The second phase, planning the next months 15.00 15.30: Setting up the network. Discussion on the ways to set up the TripleA network starting from the Quality Standards (start date for this activity: March) 15.30-15.45 Desk research for National Advocacy Roadmaps (start date: March) 15.45 16.00: Mapping of the Triple A providers in Montenegro, Macedonia and Albania and update of the existing list (start date: March) 16.00-16:15 Coffee break 16.15 16.40: Procedure and criteria of selection of pilot projects: discussion about the profile of the future selected pilot projects and definition of the publication for the ToR. 16.40 17.00: The emergency fund: call for proposal for the old pilot projects and selection of one organisation among them (dates: March and April) 17.00 17.15 Creation of the Triple A activities timetable for the first year 17.15 17.30 Financial issues and budget Brief overview of the administrative aspects of the project for the second phase: agreement with partners, budget and instalments procedure.

How to reach the Royal Library Meeting Center (15/20 minutes tot) From the Hotel Citadines Walk to the tram stop (200 m from the hotel) and take the tram n. 92 (direction Schaerbeek Gare) and/or 93 (direction Stade). Get off after 2 tram stops at Royale/Koning and walk to the Royal Library following the path on the map (5 minutes)

Once in the library follow the indications on the posters to reach the elevators. The Round Table is at 6 th floor Contact info Martina Pietrantoni tel: 0032 483 085541