AGENDA TRAINING PROGRAM OF INCLUSIVE INSURANCE FOR SUPERVISORS IN LAC. IAIS-A2ii ASSAL - SBS - TORONTO CENTRE 8-12 JUNE, 2015 LIMA, PERU

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AGENDA IAIS-A2ii ASSAL - SBS - TORONTO CENTRE TRAINING PROGRAM OF INCLUSIVE INSURANCE FOR SUPERVISORS IN LAC 8-12 JUNE, 2015 LIMA, PERU

MONDAY, JUNE 8 8:45 Registration 9.00 Welcome and Opening Remarks Daniel Schydlowsky Rosenberg Superintendente de la Superintendencia de Banca, Seguros y AFP Luis Fernando Gonzáles-Prada Saponara Superintendente Adjunto de Seguros de la Superintendencia de Banca, Seguros y AFP y Gerente General de la Asociación de Supervisores de Seguros de América Latina (ASSAL) Patricia Inga Falcón Coordinadora del Proyecto Conjunto de la Iniciativa de Acceso a Seguros (A2ii) y el FOMIN (BID) 9:45 Session 1 Brief overview of the work of Access to Insurance Initiative Patricia Inga Falcón-Coordinadora del Proyecto Conjunto de la Iniciativa de Acceso a Seguros (A2ii) y el Fomin (BID) Teresa Pelanda Asesora junior de la Iniciativa de Acceso a Seguros (A2ii) 10:30 BREAK 10:45 Session 2 Regulation and Supervision Supporting Inclusive Insurance Markets (part 1) Michael Hafeman Introduction Importance of financial inclusion Barriers to inclusive insurance markets Challenges in removing the barriers 12:30 LUNCH 1

13:30 Session 3 Action Planning and Stakeholder Communication Salvador Chang Participants will learn about a framework for tackling challenges faced at work. Assess the challenge confronting you with options to consider Outline a plan, analyze stakeholders, and project implementation How to build a burning platform for change Four box model for effective persuasion and communication 15:00 BREAK 15:15 Session 3 Action Planning and Stakeholder Communication (continued) 15:45 Work on Action Plans Participants will start applying the action planning methodology with the assistance of program leaders. The first day will focus on understanding the situation and the development of a precise definition of the problem/challenge identified by the participant. 17:00 END OF DAY WELCOME RECEPTION.Hosted by Superintendencia de Banca Seguros y AFP.. 2

TUESDAY, JUNE9 8:45 Ideas I will use 9:00 Session 4 Regulation and Supervision Supporting Inclusive Insurance Markets (part 1) Michael Hafeman Market and Policy Environment Demand for insurance Products and services Channels for delivery Insurers Policy Environment Role of the Insurance Supervisor Supervisory objectives Importance of having a supervised market Providing scope for innovation Proportionality Definition of microinsurance on regulation 10:30 BREAK 10:45 Session 4 (continued) Regulation and Supervision Supporting Inclusive Insurance Markets (part 1) 12:30 LUNCH 3

13:30 Session 5 Regional Developments in LAC ASSAL perspective 15:00 BREAK Carla Chiappe Villegas. Intendente de Supervisión de Reaseguros de la Superintendencia de Banca, Seguros y AFP Presentation about results of insurance commercialization survey done among ASSAL members. Patricia Inga FalcónCoordinadora del Proyecto Conjunto de la Iniciativa de Acceso a Seguros (A2ii) y el FOMIN (BID) and Teresa Pelanda, Asesora junior de la Iniciativa de Acceso a Seguros (A2ii) Learnings from the joint Fomin (IADB)/ A2ii Project in Latin America and the Caribbean 15:15 Session 5 (continued) Regional Developments in LAC ASSAL perspective 16:00 Work on Action Plans Participants will continue working in the action planning methodology with the assistance of program leaders. On this session, they should be working in setting the goal and the outline of the plan. 17:00 END OF DAY 4

WEDNESDAY, JUNE 10 8:45 Ideas I will Use 9:00 Session 6 Regulation and Supervision Supporting Inclusive Insurance Markets (part 2) Michael Hafeman Role of the Insurance Supervisor (continued) Dealing with diverse market participants Dealing with diverse authorities Resource implications Prudential Issues Licensing Operations Solvency regime Supervision 10:30 BREAK 10:45 Session 6 (continued) Regulation and Supervision Supporting Inclusive Insurance Markets (part 2) 12:30 LUNCH 13:30 Session 7 Ghana s approach to developing an inclusive insurance market A case study Michael Kofi Andoh 15:00 BREAK 5

15:15 Session 7 (continued) Ghana s approach to developing an inclusive insurance market A case study 16:00 Work on Action Plans Participants will continue to work on their Action Plan. On this session participant should finish the details of the plan to address the challenge and/or problem identified, analyze stakeholders and define the communication strategy to gain their support. 17:00 END OF DAY DINNER. Hosted by the Superintendencia de Banca, Seguros y AFP. 6

THURSDAY, JUNE 11 8:45 Ideas I will use 9:00 Session 8: Regulation and Supervision Supporting Inclusive Insurance Markets (part 3) Michael Hafeman MARKET CONDUCT ISSUES Channels for delivery Conduct of business Disclosure to the market Fraud and AML-CFT Supervision FINAL DISCUSSIONS ON THE MODULE Review of key points Opportunity to ask questions and raise new ideas Evaluation 10:30 BREAK 10:45 Session 8: Regulation and Supervision Supporting Inclusive Insurance Markets (part 3) (continued) 12:30 LUNCH 13:30 Session 9: Peru s approach to developing an inclusive insurance marketa case study Superintendencia de Banca, Seguros y AFP 15:00 BREAK 7

15:15 Session 9: Peru s approach to developing an inclusive insurance market (continued) 16:00 Individual Action Plans Participants will finalize their Action Plan material for presentations on Friday. 17:00 END OF DAY FRIDAY, JUNE 12 08:45 Ideas I Will Use 09:00 Action Plan Presentations by Participants 10:30 BREAK 10:45 Action Plans Presentation by Participants What we have learned Financial Inclusion Module Case Studies Action Planning Closing Ceremony 8

Program Leaders Michael Hafeman is a director of the Toronto Centre and chairs its insurance and pensions advisory board. He is an actuary and independent international consultant on financial sector regulation and supervision, focusing on insurance and pensions. He is a member of Canada s Auditing and Assurance Standards Oversight Council. Michael previously worked in the Canadian and U.S. financial sectors, including serving as assistant superintendent at the Office of the Superintendent of Financial Institutions Canada, managing partner of the Toronto pension practice of a major consulting firm, and president of a life insurance company. In 2014, he completed nine years of service as a member of the Public Interest Oversight Board, which oversees the public interest activities of the International Federation of Accountants. Michael holds a B.A. in mathematics and economics from the University of Minnesota Duluth and is a Fellow of the Society of Actuaries, a member of the American Academy of Actuaries, and a Fellow of the Canadian Institute of Actuaries. He was recognized as a Distinguished Fellow by the International Association of Insurance Supervisors (IAIS) in 2007. Michael Kofi Andoh is the Head of Supervision at the National Insurance Commission (NIC) of Ghana, a position he has held since 2006. In 2003 he joined the NIC from KPMG to set up the inspections unit of the NIC. His duties include licensing, planning and directing on-site inspections, assessing and monitoring solvency and reinsurance supervision. He has also been on several committees appointed by the Commissioner of Insurance to help find solutions to various problems in the insurance industry in Ghana. Program Director Salvador Chang is a Toronto Centre Program Director. Formerly, a strategy and finance manager and accomplished professor in Economics with a wealth of experience in the analysis of global financial markets, banking and international economics. He has held senior positions in the areas of strategy, economic analysis and finance at Royal & Sun Alliance Canada (RSA), Mercantil Servicios Financieros (a leading financial services provider in Venezuela), and Petróleos de Venezuela (PDVSA). He has also served as a research professor in economics at Instituto de Investigaciones Económicas y Sociales (IIES), a non-profit economic and social studies think tank of Universidad Católica Andrés Bello (UCAB), where he published extensive research on external debt, financial crisis and economic stabilization plans in Latin America. He holds an MBA in Finance from NYU Stern School of Business. 9