Content. Macroeconomics. Banking Sector in Bulgaria. Raiffeisen Bank International. Raiffeisenbank (Bulgaria) EAD. Page 2

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Welcome Page 1

Content Macroeconomics Banking Sector in Bulgaria Raiffeisen Bank International Raiffeisenbank (Bulgaria) EAD Page 2

Raiffeisen Research s forecast for Bulgaria Economic growth is expected to reach 3.3% in 2017 due to stronger dynamics in export and a moderate growth in household consumption; Labour market will improve further, as the average unemployment rate is anticipated to decrease slightly to 6.4% in 2017 (7.6% for 2016); Average annual inflation is expected to reach 1.3% in 2017, following the tendency of consumer prices dynamics in CEE countries; FDI inflow is forecast at around EUR 1.6 bn a level not very high, but one that guarantees a balanced and sustainable economic development; Public debt is among the lowest in the EU, as an emission of euro bonds within the established in 2015 Medium Term Note (MTN) Programme for EUR 8 bn is not anticipated in 2017. Public debt is expected to amount to 29.0% of GDP at the end of 2017. 2015 2016 2017п. 2018п. Real GDP (% YoY) 3.6 3.4 3.3 3.3 Inflation (annual average, % YoY) -0.1-0.8 1.3 2.0 Unemployment rate (avg, %) 9.2 7.6 6.4 6.0 General budget balance (% of GDP) -2.8 1.6-1.5-2.0 Public debt (% of GDP) 25.6 29.1 29.0 31.0 Net foreign direct investment (EUR billion) 1.7 0.7 1.6 2.0 Page 3

Banking market in Bulgaria Local banking market as of 31 March 2017 Banking system s balance sheet assets increased by 6.6% YoY to BGN 92.9bn. Banks credit portfolios increased by 1.4% YoY to BGN 54.8bn, due to the registered in Q1 growth of both retail and corporate lending by 4.4% and 2.4%, respectively. The deposit base increased by 7.7% YoY reaching BGN 74.5bn, bolstered by the increase in retail deposits (6.2% YoY) as well as the deposits from corporates (10.5% YoY). In the beginning of 2017, the Banking sector reported net profit of BGN 287.6 mn representing an increase of BGN 17.7 mn compared to Q1 2016. Capitalization and Liquidity The banking system remained stable and well capitalized with good capital buffers significantly above the regulatory minimum of 13.5%. The liquid assets ratio as of 31March 2017 was 38.8%. The BNB requirements to the capital position strength have been met and the capital adequacy ratio reached 22.15% as of 31 Dec 2016. Page 4

Banking market in Bulgaria Non-performing Exposures (NPEs) levels The amount of non-performing exposures in the banking system amounted to BGN 9.97 bn in Q1 2016, contracting by BGN 768.5 mn, compared to the same period in 2016. The risk costs of the banking sector decreased by 34.3% YoY reaching BGN 126.1 mn. Trends The impetus of market capitalization in the sector is anticipated to remain in 2017. Credit growth rate is expected to slowly increase as the share of NPLs (90 dpd) will gradually decline; The deposit base is projected to increase further but at a decelerating pace with borrowed funds foreseen to remain a main source of funding. Page 5

Raiffeisen Bank International Page 6

Raiffeisen Bank International (RBI) ~ 16,6 million clients ~ 2,500 branches ~ 50,000 employees > 25 years 14 markets 1 Group Page 7

Raiffeisenbank (Bulgaria) EAD Page 8

Raiffeisenbank (Bulgaria) EAD Established in 1994 as the first green-field foreign investment in the Bulgarian banking sector, with 100% foreign capital More than 643,597clients Branches: 136 Universal bank with 3 business segments: Corporate Banking (large, medium and small companies) Retail Banking (private individuals, micro companies and entrepreneurs) Treasury & Investment Banking Page 9

Raiffeisenbank (Bulgaria) EAD key data Raiffeisenbank (Bulgaria) EAD key data 31.03.2017 Total assets (in BGN million) 6,467 Loans and advances to customers (in BGN million) 4,094 Deposits (in BGN million) 4,813 Profit after tax (in BGN million) 31.1 Number of clients 643,597 Number of branches 136 Number of employees 2,743 Page 10

Raiffeisenbank (Bulgaria) EAD Vision and Mission Vision Mission Raiffeisenbank (Bulgaria) EAD to be one of the top-three banks in all target customer segments across the country We seek long-term customer relationships and are a friendly, flexible and constructive partner for our customers. We are proactive and quick in delivering top-quality products. We are an efficient and lean organization. We exploit synergies within the bank and with all our subsidiaries to the fullest extent possible. Prudent risk management is a key pillar throughout our organization and processes. To adhere to the highest standards and corporate culture. We empower our employees to be entrepreneurial, to show initiative, and we foster their development. We are the employer of first choice, and we put special focus on the promotion of key staff and best talent. As part of the RBI Network, we contribute to the achievement of the overall Group objectives and generate sustainable and above-average return on equity. Page 11

Corporate Banking Page 12

Corporate Banking Market share in corporate lending 6,82 %, 6 th place in the bank system Market share in attracted funds 7,57%, 3 rd place in the bank system Regional Centers covering the whole country Full range of bank products and services, including: Factoring, trade finance, cash management, securities and currency trading. Except for all the traditional types of lending, The Bank offers loans guaranteed under the European Investment Fund Programmes (COSME, InnovFinn, SME Initiative), as well as the National Guarantee Fund Programmes. 31.03.2017 Number of clients 7,621 Loan portfolio (in BGN million) 1,849 Deposits (in BGN million) 1,343 Page 13

Retail Banking Page 14

Consumer Banking One of the leading banks in the consumer banking segment: Customer base consists of 569 339 active clients. In TOP 5 banks in terms of new Consumer loans volumes during 2016. Growth in new mortgage volume market share in 2016 reached constant market share around 6.5%. Attracted funds by individuals exceed BGN 2,721 million. The deposit market share is 5.77%. 10% increase in card transactions on POS of the Bank and the number of installed POS terminals at the end of the year is 9,713. The number of ATMs of the Bank is 588. 31.03.2017 Number of clients 569,339 Loan portfolio (in BGN million) 1,592 Deposits (in BGN million) 2,721 Number of issued payment cards 489,124 Page 15

Micro Business One of the leading banks in Micro segment Raiffeisenbank (Bulgaria) services a growing base of more than 66 000 micro companies. Active role in providing Bulgarian micro business with access to various EU and local financial/guarantee schemes through agreements with National Guarantee Fund and EIF (InnovFin, SME Initiative, COSME) and specialized products for operational programs. Modern banking services for transactional business of micro companies simplified package programs and on-line package program advisor, on-line and mobile banking. Specialized personal customer approach innovative servicing model for micro customers. 20 Micro Business centers, specialized point of service and consulting. Business centers are situated in the main cities. 31.03.2017 Number of clients 66,139 Loan portfolio (in BGN million) 508.72 Deposits (in BGN million) 599.07 Page 16

Capital Markets Page 17

Capital Markets Among the leading capital markets banks in Bulgaria: One of the best-performing banks in foreign currency exchange Active primary dealer and market maker for State Securities; Trend-setting bank in financial markets services: Leading provider of FX risk-mitigating instruments and practices Delivering modern and hi-tech foreign exchange solutions Offers a large portfolio of diverse capital markets investment products equities, debt instruments, government bonds, structured securities (certificates) First choice Custody bank for local and international clients Page 18

Subsidiaries Page 19

Raiffeisen Leasing Bulgaria OOD Shareholders: Raiffeisen Leasing International GmbH (100%) Products and services: New and used vehicles Construction and agricultural equipment Light and heavy trucks, trailers and motor trucks Machinery and equipment Real estate leasing Car fleet management Serving all main client segments: corporate, small and medium enterprises and private individuals One of the leading leasing companies 9.22% market share as of Dec 2016 Q1 2017 Number of active contracts 9,488 Portfolio (in BGN million) 306.9 Page 20

Raiffeisen Asset Management Second place on the local market 14,50% market share as of 31.03.2017 Net asset value of four locally managed funds BGN 163,87 million Raiffeisen Conservative Fund Bulgaria is the largest mutual fund in Bulgaria, net asset value as of 31.03.2017 - BGN 90,98 million Raiffeisen (Bulgaria) Active Protection is the fourth largest mutual fund in Bulgaria, net asset value as of 31.03.2017 EUR 27,39 million Distribution of 11 Mutual funds managed by Raiffeisen Capital Management, Vienna - leading European asset management company Page 21

Raiffeisen Insurance Broker Established March 2006 Owner Raiffeisenbank (Bulgaria) EAD 100% Premium income BGN 24 million Products and services: RIB offers Insurance products of 12 insurance companies Analyses of the insurance market Understanding of the customers specific needs Proactive and innovative solutions in the bancassurance area Customers oriented taller made approach Claims handling services Insurance expertise team, result oriented Insurance zones Located in some of the branches of RBBG Wide range of insurance products of leading insurance companies Page 22

Raiffeisenbank (Bulgaria) EAD Network, Positioning & CSR Page 23

Large Branch network in six regions Region # branches Sofia East and Southwest 34 Sofia West 24 South Central 21 Southeast 20 Northeast 20 Northwest 15 Page 24

18 688.2 11 995.1 8 853.4 6 914.2 6 811.0 6 467.2 6 018.2 5 076.8 3 131.4 2 860.5 Bank s position in terms of Total Assets 20 000 16 000 12 000 8 000 4 000 0 Bank A Bank B Bank C Bank D Bank E Raiffeisenbank (Bulgaria) Bank G Bank H Bank I Bank J As of 30 March 2017, in BGN million, source: BNB Page 25

2 768.5 1 336.5 1 181.8 1 117.1 941.6 860.9 764.8 679.6 431.2 372.2 Bank s position according to Total Equity 3 000 2 500 2 000 1 500 1 000 500 0 Bank A Bank B Bank C Bank D Raiffeisenbank (Bulgaria) Bank F Bank G Bank H Bank I Bank J As of 30 March 2017, in BGN million, source: BNB Page 26

78.8 34.0 33.1 31.1 28.1 18.0 9.9 9.8 9.4 8.2 Bank ranking in terms of Net Profit 100 90 80 70 60 50 40 30 20 10 0 Bank A Bank B Bank C Raiffeisenbank (Bulgaria) Bank E Bank F Bank G Bank H Bank I Bank J As of 30 March 2017, in BGN million, source: BNB Page 27

Corporate Social Responsibility Raiffeisenbank (Bulgaria) as a part of Raiffeisen Banking Group operates in accordance with Raiffeisen values - which are the pillars of our business model for helping people to help themselves. This is a key part of our identity to function in sustainable manner as a group in which together we are stronger. In 2012 and 2013 Raiffeisenbank (Bulgaria) expanded the scope of its corporate responsibility policy by supporting a wide range of projects of governmental and nongovernmental organizations following Raiffeisen s mutual help principle and the support for practices, which are important for the development of society. For eight year in a row Raiffeisenbank (Bulgaria) initiates and organizes its own all-yearround charity campaign Choose to help. Near BGN 2.4 million in donations for sustainable projects; Over 211 projects in the spheres of healthcare, the social sphere, culture, environment protection; Choose to help gathered 15 most prestigious CSR Awards. www.izberi.rbb.bg Page 28

H. Stepic CEE Charity supported by Raiffeisen Bank International Founded in 2007 Founder: Herbert Stepic, former CEO of Raiffeisen Bank International Aim: improvement of living conditions of children, young people and women in poorly developed regions of Central and Eastern Europe In Bulgaria: Since 2007 Raiffeisenbank (Bulgaria) traditionally supports the H. Stepic CEE Charity project in Dobrich Day Care Center for Disadvantaged Children. The day care center in Dobrich is able to host 30 children. The aim is to motivate these children to go to school and prepare them for a life in a social system; In 2015 the Foundation "Stepic" with "Caritas Bulgaria" initiate a new project named Education for an equal start. Page 29

Thank you for your attention! Page 30