One Bank, One UniCredit Glossary. London, 13 th December 2016

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One Bank, One UniCredit Glossary London, 13 th December 2016

Disclaimer This communication and the information contained herein does not contain or constitute an offer of securities for sale, or solicitation of an offer to purchase securities, in the United States, Australia, Canada or Japan or any other jurisdiction where such an offer or solicitation would require the approval of local authorities or otherwise be unlawful (the Other Countries ). Neither this document nor any part of it nor the fact of its distribution may form the basis of, or be relied on in connection with, any contract or investment decision in relation thereto. The securities referred to herein have not been registered and will not be registered in the United States under the U.S. Securities Act of 1933, as amended (the Securities Act ), or pursuant to the corresponding regulations in force in the Other Countries. The securities may not be offered or sold in the United States unless such securities are registered under the Securities Act, or an exemption from the registration requirements of the Securities Act is available. The Company (as defined below) does not intend to register any portion of any offering in the United States. This communication is directed only at (i) persons who are outside the United Kingdom or (ii) persons who have professional experience in matters relating to investments falling within Article 19(2) of the Financial Services and Markets Act 2000 (Financial Promotion) Order 2005, as amended from time to time (the Order ) or (iii) high net worth entities, and other persons to whom it may lawfully be communicated, falling within Article 49(2) of the Order or (iv) certified high net worth individuals and certified and self-certified sophisticated investors as described in Articles 48, 50, and 50A respectively of the Order or (v) persons to whom this communication may otherwise be lawfully communicated (all such persons together being referred to as relevant persons ). Any investment activity to which this communication relates will only be available to and will only be engaged with, relevant persons. Any person who is not a relevant person should not act or rely on this communication or any of its contents. This publication constitutes neither an offer to sell nor a solicitation to buy or subscribe for securities. This communication has been prepared on the basis that any offer of securities in any Member State of the European Economic Area ( EEA ) which has implemented the Prospectus Directive (each, a Relevant Member State ), will be mad on the basis of a prospectus approved by the competent authority and published and notified to the relevant competent authority in accordance with the Prospectus Directive and/or pursuant to an exemption under the Prospectus Directive from the requirement to publish a prospectus for offers of securities. The contents of this document are for information purposes only and is not to be construed as providing investment advice. The statements contained herein have not been independently verified. No representation or warranty, either express or implied, is made as to, and no reliance should be placed on, the fairness, accuracy, completeness, correctness or reliability of the information contained herein. Neither UniCredit S.p.A. (the Company and together with its consolidated subsidiaries, the Group ) nor any of its representatives shall accept any liability whatsoever (whether in negligence or otherwise) arising in any way in relation to such information or in relation to any loss arising from its use or otherwise arising in connection with this presentation. By accessing these materials, you agree to be bound by the foregoing limitations. This press release contains certain forward-looking statement, projections, objectives, estimates and forecasts reflecting management s current views with respect to certain future events. Forward-looking statements, projections, objectives, estimates and forecasts are generally identifiable by the use of the words may, will, should, plan, expect, anticipate, estimate, believe, intend, project, goal or target or the negative of these words or other variations on these words or comparable terminology. These forward-looking statements include, but are not limited to, all statements other than statements of historical facts, including, without limitation, those regarding the Company s future financial position and results of operations, strategy, plans, objectives, goals and targets and future developments in the markets where the Company or any Group company participates or is seeking to participate. Due to such uncertainties and risks, readers are cautioned not to place undue reliance on such forward-looking statements as a prediction of actual results. The Group s ability to achieve its projected objectives or results is dependent on many factors which are outside management s control. Actual results may differ materially from (and be more negative than) those projected or implied in the forwardlooking statements. Such forward-looking information involves risks and uncertainties that could significantly affect expected results and is based on certain key assumptions. All forward-looking statements included herein are based on information available to the Group as of the date hereof. No Group company undertakes any obligation to update publicly or revise any forwardlooking statement, whether as a result of new information, future events or otherwise, except as may be required by applicable law. All subsequent written and oral forward-looking statements attributable to any Group company or persons acting on its behalf are expressly qualified in their entirety by these cautionary statements. The Presentation may not be retained, copied, reproduced, used, distributed, published or disclosed, in whole or in part, at any time without the prior written consent of the Company.

Glossary (1/7) Business CBK CEE Center / Corporate Center CIB Client-driven revenues CMIB CQS CRM Commercial Banking Central Eastern Europe includes: Czech Republic, Slovakia, Hungary, Slovenia, Croatia, Bosnia and Herz., Serbia, Russia, Romania, Bulgaria, Turkey (at equity), Baltics (Latvia, Lithuania, Estonia) only for Leasing pls refer to "Group Corporate Center" definition Corporate & Investment Banking CIB revenues excluding Treasury Capital Markets & Investment Banking "Cessione Quinto Stipendio" (salary backed loans) Customer Relationship Management 2

Glossary (2/7) Business Digital clients DCM ECM EGM GBS GOP GTB Group Corporate Center HNWI Total online active users Debt Capital Markets Equity Capital Markets Extraordinary General Meeting Global Banking Services Gross Operating Profit calculate as difference between total revenues and operating expenses Global Transaction Banking Corresponding to the divisional database section: "Global Corporate Center" including Corporate Center, GBS and elisions High Net Worth Individuals 3

Glossary (3/7) Business 4 Joint CIB- Comm Banking Revenues Mittelstand Corporates OCR Remote transactions Run the bank costs Share of Wallet TFA WE Includes revenues on GTB, ECM, DCM, M&A, Markets products from Commercial Banking clients and structured financing products from Corporate clients Small and medium sized companies Optical Character Recognition Includes cash withdrawals, cash deposits and transfers IT Running costs include all the IT costs sustained to keep the bank running: application maintenance, infrastructure management (hardware, base software, network, storage), internal and external staff costs dedicated to such activities Percentage of Loans UniCredit S.p.A. grants to its customer base vs total loans granted by the Banking System to the same customer base Total Financial Assets Western Europe includes: Italy, Germany and Austria

Glossary (4/7) CFO ABB CET1 Ratio Cost/income G-SIFI LCR Leverage ratio MDA Net cost savings Accelerated Book Building Common Equity Tier 1 ratio fully loaded throughout the document unless otherwise stated Ratio between operating expenses and total revenues A globally systemically important financial institution (G-SIFI) is a bank, insurance company, or other financial institution whose failure might trigger a financial crisis Liquidity Coverage Ratio (amount of liquidity available for a bank to meet its short term liquidity needs) The leverage ratio is defined as Tier 1 capital divided by a non-risk-based measure (exposure) of an institution s on- and off-balance sheet items Maximum Distributable Amount Overall cost savings including the offsetting of increases generated by wage drifts and inflation, therefore equal to net benefit visible in P&L 5

Glossary (5/7) CFO NSFR RACE Regulatory Capital Buffer Restated figures RoAC RoTE Net Stable Funding Ratio (the NSFR is defined as the amount of available stable funding relative to the amount of required stable funding) Risk Adjusted Capital Efficiency, calculated as (Revenues managerial expected loss) / RWA Mandatory capital that financial institutions are required to hold in addition to other minimum capital requirements Restatement for new Group perimeter: variations related to disposals of Immo Holding, Ukraine, 30% Fineco, Pekao and Pioneer RoAC: Return on Allocated Capital (Annualized net profit / Allocated Capital). Allocated Capital based on RWA equivalent figures calculated with a CET1 ratio target of 12.5% for all the plan horizon, including deductions for shortfall and securitizations. Return on Tangible Equity (Annualized Net income / Average Tangible Equity) 6

Glossary (6/7) Risk 7 Adjusted figures Bad Loans CoR Default rate De-risking Dividend pay-out ratio EL Group Core LLP Figures including one-off LLP on restated perimeter Exposures to borrowers in a state of insolvency or in an essentially similar situation, regardless of any loss forecasts made by the bank Cost of Risk calculated as LLP of the period analized / Average loans volume in the period analized Gross Inflow to NPE in current year / Stock of performing portfolio on previous year De-risking refers to the phenomenon of financial institutions terminating or restricting business relationships with clients or categories of clients to avoid, rather than manage, risk Percentage of net profit paid as dividend to shareholders Expected Loss Group excluding Non Core Loan Loss Provisions

Glossary (7/7) Risk Non Core NPE Past Due RWA UTP In 2013 UniCredit ring-fenced the so-called "Non-Core" portfolio in Italy with a target to reduce clients exposure considered as not strategic; selected assets in Italy to be managed with a risk mitigation approach Non-Performing Exposures shall be classified in the following risk classes: Bad Loans ( Sofferenze ), Unlikely to Pay ("Inadempienze Probabili") and Past Due ("Esposizioni scadute e/o sconfinanti deteriorate") Problematic exposures that, at the reporting date, are more than 90 days past due on any material obligation Risk Weighted Assets Unlikely To Pay: the classification in this category is the result of the judgment of the bank about the unlikeliness, without recourse to actions such as realizing collaterals, that the obligor will pay in full (principal and / or interest) its credit obligations 8