FUTURE OF BUSINESS SURVEY

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Future of Business Survey 1 FUTURE OF BUSINESS SURVEY FINANCING AND WOMEN-OWNED SMALL BUSINESSES: THE ROLE OF SIZE, AGE AND INDUSTRY MARCH 18

Future of Business Survey 2 INTRODUCTION 1 The Future of Business survey is a collaboration between Facebook, the OECD and the World Bank to provide monthly data to policymakers on the perceptions and challenges of online small and medium-sized enterprises (SMEs) across the world. Launched in February 16, the monthly survey provides a pulse on the economic environment in which businesses operate. To date, more than 336, businesses with a Facebook Page have responded to the Future of Business Survey and in late 17, the Future of Business surveyed SMEs across the world on the source of capital for their business, with the goal of better understanding differences in access to capital between male and female owned small businesses. This report has been co-authored by a team including Laura McGorman at Facebook; Nadim Ahmad and Mariarosa Lunati at the OECD; Joshua Seth Wimpey, Markus Goldstein and Ana Maria Munoz Boudet at the World Bank; and Adrian Becker at FactWorks. 1 The names of countries and territories used in this joint publication follow the practice of the World Bank Group. The opinions expressed and arguments employed herein are those of the author(s) and do not necessarily reflect the official views of the OECD, the World Bank Group, or of the governments of their Member countries. This document, as well as any data and any map included herein, are without prejudice to the status of or sovereignty over any territory, and to the delimitation of international frontiers and boundaries.

Future of Business Survey 3 METHODOLOGY AND KEY FINDINGS The target population for the Future of Business consists of SMEs with fewer than 2 employees and who have an active Facebook Page. Nearly 32, workers at small and medium enterprises in 42 countries responded to the survey in December 17-January 18, including 24,3 business owners and partners, of which 8, were women. The proportion of female entrepreneurs in the sample ranges from about one in two in North America to one in four in Asia. Proportion of female entrepreneurs within region FIGURE 1 47 4 37 38 36 3 27 26 North America (USA, Canada, Mexico) Latin America Europe Africa (Nigeria, South Africa) Asia Middle East (Egypt, Israel) Key findings include: 1. Significant differences exist in the way entrepreneurs around the world finance the operation of their businesses. In nearly every country and region, women report using bank loans less frequently than men do, instead relying on personal savings and spousal funds to start their businesses. 2. The age, size and activity of a firm are important factors that can explain gender differences in bank loan rates. Gender also plays a negative and significant role, especially among smaller firms where gender gaps are larger. 3. These findings in mind, policymakers and banks should focus on programs that can help to close gender gaps that address potential cultural barriers and promote gender-neutral lending. Training programs to help female enterprises grow beyond single-person businesses could also be bolstered to highlight the virtuous circle between growth and access to finance.

Future of Business Survey 4 THE ROLE OF FEMALE ENTREPRENEURS IN THE ECONOMY Women entrepreneurs make powerful contributions to their economies and in many countries, women are joining the labor force and starting businesses more rapidly than men. In Bangladesh, for example, the labor force participation of young women has increased dramatically in recent years and the expansion of employment opportunities for young women has increased girls school enrollment and lifted social restrictions on female mobility.2 The Future of Business Survey has also documented the rise of women in leadership in small businesses in countries like South Africa, where over 6% of SMEs surveyed have balanced gender representation on their leadership teams. In the United States, women are majority owners of roughly million businesses, generating $1.4 trillion in sales and employing over 8.4 million people. 3 At the same time, female entrepreneurs face numerous challenges. Existing literature indicates that a lack of access to finance, disproportionate representation in sectors with lower returns, and a disproportionate burden of household responsibilities all influence women s tendency to run smaller and less profitable firms. To better understand these elements, the Future of Business Survey asked women business owners around the world about the various sources of funding used to support their business and analyzed the factors that influence their access to financing from the formal sector. For the purpose of the analysis, the survey identified respondents who act as owners or partners in their business, as distinct from respondents who work for the business but are not owners or partners. 2 World World Bank, 12. Gender Equality and Development. 3 US Census, 12. Survey of Business Owners.

Future of Business Survey DESCRIPTIVE STATISTICS Aligned with existing research, the Future of Business Survey finds that women are more likely to run smaller and younger firms. Across nearly 23, owners and partners who responded to the survey, women-owned firms are 19 percentage points more likely to run businesses in which they are the sole employee, compared to male owned-firms. Across the sample, women-owned firms have a median firm size of one person, compared to male-owned firms, which have a median size of three employees. Women are also percentage points more likely to run firms that are less than three years old, with a median age of two years, compared to the median firm age of 4. years for men. Business size and business age FIGURE 2 Female Male 8 7 6 4 3 64* * 6* 36 Single owned 4 2 or more employees 46 Less than 3 years 44 4* More than 3 years Women-owned businesses in our sample are also statistically more likely to use online tools than male-owned firms across a range of business activities, including e.g. advertising, showcasing, providing information, communicating, selling products and accepting payments; which supports previous findings from the Future of Business Survey. Given that the universe of the Future of Business is among small and medium enterprises that are already online, the high use of the internet for business purposes across both men and women is unsurprising; however, that women use online tools more often than men across nearly every category surveyed is notable. Using online tools for specific use cases FIGURE 3 Female Male 9 8 7 6 8* 8* 76 74 72* 71* 64 6 63* 61 4 37* 3 3 24* Advertising Showcasing Providing info Communicating Selling products Accepting/making payments Manage internal processes

Future of Business Survey 6 Examining differences by industry, women are significantly more likely to run firms in industries like personal, including hospitality, food and retail, as well as social, including education, health care, art and non-profit work. Conversely, women are significantly less likely than men to run businesses in technical or professional such as real estate or financial, in the production or repair of goods, including manufacturing, automotive repair and construction, in media or in ICT. Industry that best categorizes the business FIGURE 4 Female Male 3 3 3* 2 1 21* 17 16 16* 13 12 1* 6 17* 4 * 11 11 Personal & hospitality Retail Social Professional Goods production & repair ICT & media Other Previous research has suggested that much of the difference in average firm age and size between male- and female-owned firms is attributable to industry choice, with more women-owned firms operating in lower value-added and lower-capitally intensive industries. However, examining differences within industries between male- and female-owned firms reveals significant gaps in the number of employees. For example, the mean firm size for male-owned businesses operating in social is 8.1 employees, more than twice the size of the average 3.8-employee sized firm owned by a woman. Similarly, in hospitality and personal, the average firm size among male-owned firms is 7.7 employees, nearly twice that of the average 3.9-employee firm owned by a woman. These results suggest that there is more at play than industry choice to explain the differences in firm size between those owned by women and men, which may also be influencing their growth potential. Mean and median number of employees per industry FIGURE Female-Mean Male -Mean Female-Median Male-Median 9 8 7.6* 7.* 7.7* 8.1* 7 6 6. 6.3 6. 6.2* 4 4.6 3.9 3.9 3.8 3 3 3 3 3 3 3 2 1 1 1 1 1 ICT Goods & production Professional Retail Personal & hospitality Social

Future of Business Survey 7 SOURCES OF FINANCING The vast majority (7%) of both male- and female-owned SMEs rely on personal savings as a source of capital to fund their businesses. Analyzing funding from outside the household, significant differences emerge, with women accessing all other forms of financing at lower rates than men. Across the world, female-owned SMEs are six percentage points less likely to have relied on a loan from a bank, five percentage points less likely to rely on funding from friends, and three percentage points less likely to have accessed venture capital. As noted by the IFC in the micro, small and medium enterprise estimated finance gap, female-owned businesses account for an outsized share of the finance gap, despite their smaller average firm size, pointing to potential barriers to access finance among women.4 Business Funding FIGURE 6 Female Male 8 7 6 4 7 7 3 22* 16 1 16* 13* 8 8* 4 4 3 3 3 2 * 1 1 4 Self-funding Loan from through a bank personal savings Funding from other family or relatives Spousal funds State programs Funding from friends Loan from a micro-finance institution Venture capital Remittances Other 4 IFC, 17. MSME Finance Gap.

Future of Business Survey 8 SOURCES OF FINANCING BY REGION Personal Savings and Spousal Funds The proportion of women funding their enterprises from personal savings ranges from 63% in Latin America to 81% among countries surveyed in Africa. The use of spousal funds as source of financing is significant in all countries, with a minimum of % of women-owned SMEs citing this as a form of funding for their business, regardless of region. The higher reliance on spousal funds in a variety of regions among women, compared to men, may reflect difficulties in accessing finance from other sources, and may, in turn, partly explain lower levels of female entrepreneurial activity. While on average only 8% of male business owners rely on funding from their wives or partners as a source of business funding, women are significantly more likely to rely on spousal funds, even in richer countries. Women are much more likely to report starting their business using funding from their spouses among countries surveyed in Latin America, Africa and Asia compared to respondents in other regions. In Africa and Latin America, women are also more likely to rely on funding from their spouses than from other family members. Business Funding using SPOUSAL FUNDS FIGURE 7 Female Male 1 17* 7 1* 1* 6 12* * * 7 7 4 Latin America Africa (Nigeria, South Africa) Asia North America (USA, Canada, Mexico) Europe Middle East (Egypt, Israel) State Programs State programs are a very rare funding source across regions, with only 1% of respondents among countries surveyed in Africa and % of respondents in Europe relying on such programs. In Africa and Asia, the share of male entrepreneurs accessing these programs is higher than that of female entrepreneurs, whereas in Latin America the reverse is true. Although the various differences reported are small, they are all nevertheless statistically significant at the 9% level.

Future of Business Survey 9 Bank Loans The share of women receiving a bank loan to start their business is the highest in Europe, with one in five women citing this as a source of funding. The lowest is in African countries, where fewer than one in ten female business owners report having used a loan to fund her business. Business Funding using BANK LOAN FIGURE 8 Female Male 3 27* 2 1 18 16 16 22* 21* 14 12 18* 8 7 Europe Middle East (Egypt, Israel) Latin America North America (USA, Canada, Mexico) Asia Africa (Nigeria, South Africa) In all regions except Africa, male-owned firms are more likely to secure bank-loans than female-owned businesses. Perhaps surprisingly, this gender gap is smaller in regions where the status of women tends to be lower and larger in regions where the status of women is higher. Moreover, there is no obvious relationship between income levels of countries and gender gaps in bank loans, suggesting that gaps in access to finance are not reduced by higher levels of GDP or average income. Business Funding - Gender gap BANK LOAN usage FIGURE 9 4 Percent woman are more/less likely vs men Percentage points women are more/less likely vs men pp 3 27 pp 2pp -2pp pp - -9 - -6pp -6pp - pp -7pp -7pp -3-2 -27-4 -33-34 - pp Europe North America (USA, Canada, Mexico) Asia Latin America Middle East (Egypt, Israel) Africa (Nigeria, South Africa)

Future of Business Survey SOURCES OF FINANCING BY INDUSTRY Examining the influence of the sector of operation on likelihood to get a loan, the Future of Business Survey finds that women in some industries are significantly more likely to report using bank lending to fund her business. For example, more than one in five women operating businesses in the goods production and repair sectors, which includes manufacturing, construction and automotive repair, say they have used a bank loan to fund their business, compared to only about one in eight in social, professional, or ICT. In industries dominated by men, there are no significant differences between male and female-owned firms using bank loans. In both goods production and repair, as well as in ICT industries where significantly more men operate there is no significant difference in the likelihood to get a loan between male- and female-owned firms. In industries dominated by women, however, the gap is large and significant. For example, female entrepreneurs in personal and retail are, respectively, seven and ten percentage points less likely to have received a loan than men. While previous research has found that women who operate in male-dominated industries have significantly higher revenue and profitability when compared to those operating in traditionally female-dominated industries, these findings suggest that access to bank loans among women in male-dominated industries may be part of this relationship. 6 Business Funding using BANK LOAN FIGURE Female Male 3 2 1 22 26 27* 27* 17 17* 18* 13 13 12 14 Goods production & repair Personal & hospitality Retail Social Professional ICT & media 6 Campos, Francisco Moraes Leitao; Goldstein, Markus P.; Mcgorman, Laura; Munoz Boudet, Ana Maria; Pimhidzai, Obert, 1. Breaking the metal ceiling: female entrepreneurs who succeed in male-dominated sectors (English). Policy Research working paper; no. WPS 73. Washington, D.C. : World Bank Group.

Future of Business Survey 11 REGRESSION RESULTS - IMPACTS OF SIZE, AGE, INDUSTRY Although descriptive statistics begin to explain the factors that influence female-owned firms likelihood to access loans, regression analysis allows us to examine these elements together. Analyzing the role of age, size, gender and industry in an ordinary least squares regression 7, the results reveal that the age and size of the business are positively associated with the likelihood of using a bank loan as a source of funding. Size has a larger impact than the age of the business, revealing that the number of employees in a firm plays a significant role in whether a business will have accessed a loan. The interaction between female leadership and company size is positive and significant, indicating that the effect of company size on the likelihood to get a loan is significantly higher in female-lead companies than in male-lead companies. The interaction between company size and age is also positive and significant, meaning that effect of company size on bank loan usage is more pronounced for more mature companies. The regression results also reveal that the sector in which a business operates is a significant determining factor, especially in capital-intensive industries such as goods production, including manufacturing, construction and automotive repair. In the ICT sector, on the contrary, the likelihood of having used a bank loan is lower, perhaps because internet consulting firms may be able to operate with limited physical infrastructure and may rely more heavily on human capital. Less capital-intensive businesses may also present more risks to lenders as there may be lower collateral to secure loans. Examining the role of gender, the regression results show that a business owner being female has a negative and significant effect. Even when controlling for company age and size, as well as for industry effects, a business owner being female still negatively impacts the likelihood that she will have accessed a loan. These results suggest that women operating larger, more mature firms in capital-intensive industries may offset a part of the gender-based gap in access to financing; nevertheless, the negative impact of being a woman on the probability of accessing a loan is persistent. 7 Despite having a binary outcome variable, the authors chose to conduct an OLS regression instead of logistic regression due to desire to examine interaction terms between gender and the size of a firm, as well to have more readily interpretable coefficients.

Future of Business Survey 12 DISCUSSION Findings from nearly 32, small and medium-sized enterprises in 42 countries show that gender gaps in access to entrepreneurial finance persist around the world. In nearly every region and country surveyed, women report using bank loans at rates that are significantly lower than men, instead relying on personal savings and spousal funds to start their businesses. There are many factors that influence a firm's likelihood to access a loan, with size, age and capitally-intensive industries increasing the likelihood that a firm will have used a loan. Meanwhile, a business owner being female decreases that likelihood, even when controlling for firm-level characteristics. While the impact of being a woman is negative and significant, the magnitude of the effects of various firm characteristics such as age, size and industry are more predictive, with the size of one s business most heavily influencing the likelihood of having accessed bank lending. At the same time, % of women business owners in the global sample are running businesses by themselves, suggesting that the average size of female-owned firms contributes heavily to the gap in access to financing. The findings in this paper are consistent with existing research on a vicious cycle that combines discrimination in lending systems alongside women being less likely than men to ask for external funding. 8 This cycle creates a pattern of low growth in which women either don t seek out funding or can t get the funding they need because their ventures are judged as low growth. And because they lack funding, they don t have the resources they need to scale their ventures. Given that gender gaps in bank loans and firm size are persistent across developed and developing regions of the world, policymakers and the private sector should consider initiatives to address the financial challenges that disproportionately impact female entrepreneurs, including those related to cultural issues that discourage or prevent women from requesting bank loans. Furthermore, although government initiatives exist that focus on facilitating the success of female entrepreneurs, the low rate of women business owners accessing state funding around the world suggests that more can be done to achieve gender-based parity in small business financing schemes. To that end, training programs should give adequate importance to growth-related activities and emphasize the skills and resources female business owners need to expand their businesses. Research has shown that traditional business training often does not increase profits of small businesses in developing countries; however, new approaches, such as personal initiative training, have been shown to lead to a boost in profits for micro-entrepreneurs and are particularly effective for female entrepreneurs. 9 Our results suggest that while the gender gap in access to financing among small business around the world persists, there is much that policymakers, banks and training institutions can do to begin to close this gap. Sustained efforts focused on closing the divide in lending between male- and female-owned small businesses are likely to help women scale their operations, paying dividends for economies in the process. 8 Christina Constantinidis, Annie Cornet & Simona Asandei, 7. Financing of women-owned ventures: The impact of gender and other owner -and firm-related variables. Venture Capital, 8:2, 133-17, DOI:.8/136966727 9 World Bank, 18. New Mindset, Increased Profits: Lessons from an Innovative Entrepreneurial Training in Togo.

Future of Business Survey 13 REFERENCES World Bank, 12. Gender Equality and Development. Available at: https://siteresources.worldbank.org/intwdr12/resources/7778-129969996883/77862-131936226/complete- Report.pdf US Census, 12. Survey of Business Owners. Available at: https://www.census.gov/library/publications/12/econ/12-sbo.html IFC, 17. MSME Finance Gap. Available at: https://www.smefinanceforum.org/sites/default/files/data%sites%downloads/msme%report.pdf Campos, Francisco Moraes Leitao; Goldstein, Markus P.; Mcgorman, Laura; Munoz Boudet, Ana Maria; Pimhidzai, Obert, 1. Breaking the metal ceiling: female entrepreneurs who succeed in male-dominated sectors (English). Policy Research working paper; no. WPS 73. Washington, D.C.: World Bank Group. Available at: http://documents.worldbank.org/curated/en/7371146799724764/pdf/wps73.pdf Christina Constantinidis, Annie Cornet & Simona Asandei, 7. Financing of women-owned ventures: The impact of gender and other owner -and firm-related variables. Venture Capital, 8:2, 133-17, DOI:.8/136966727 Available at: https://pdfs.semanticscholar.org/b9e/f942c23b721db9473ab2638ae22b88. pdf?_ga=2.7888912.1733329.1424-9818497.1424 World Bank, 18. New Mindset, Increased Profits: Lessons from an Innovative Entrepreneurial Training in Togo. Available at: http://www.worldbank.org/en/news/feature/18/1/18/new-mindset-increased-profits-lessons-from-an-innovative-entrepreneurial-training-in-togo