May 16th, FEMA Region I. MA Agents Association Live-Stream on May 16, 2017 AGENDA

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May 16th, 2017 FEMA Region I MA Agents Association Live-Stream on May 16, 2017 AGENDA 1. April 1, 2017 Changes 2. October 2017 Changes 3. Section 28 Clear Communications 4. Private Flood Insurance 5. Misc. Issues 6. Questions 1. Premium Increases and Surcharges Overall, premiums will increase from an estimated average of $827 per policy to $878, for an average increase of 6.3%. These amounts do not include the HFIAA surcharge or the Federal Policy Fee (FPF). When the HFIAA surcharge and FPF are included, the total amount billed the policyholder will increase from $953 to $1,005, for an average increase of 5.4%. Premium increases effective April 1, 2017, comply with all the requirements of both the Biggert- Waters Flood Insurance Reform Act of 2012 (BW-12) and the Homeowner Flood Insurance Affordability Act of 2014 (HFIAA). Those requirements are as follows: Premium rates for four categories of Pre-FIRM subsidized policies nonprimary residential properties, business properties, Severe Repetitive Loss (SRL) properties (which includes cumulatively damaged properties), and substantially damaged/substantially improved properties must be increased 25% annually until they reach full-risk rates; The average annual premium rate increases for all other risk classes are limited to 15% while the individual premium rate increase for any individual policy is simultaneously limited to 18%; and The average annual premium rate increase for all other Pre-FIRM subsidized policies not covered by the first bullet above must be at least 5%.

There are some limited exceptions to the 18% cap on premium rate increases for individual policyholders. These include policies on the properties listed above that are subject to 25% annual premium rate increases. These also include premium rate increases resulting from changes in the Community Rating System (CRS) class, misratings, and increases in the amount of insurance purchased. The specific scenarios that constitute a misrating are described in the Flood Insurance Manual. When premium rate increases are evaluated for compliance with these caps, the building and contents premium, the Increased Cost of Compliance (ICC) premium, and the Reserve Fund Assessment (RFA) are all included. The probation surcharge, FPF, and Congressionally- mandated HFIAA surcharge are not considered premium and, therefore, are not subject to the premium rate cap limitations. As a result, the increase in the total amount charged a policyholder may exceed 18 percent in some cases. For policies issued on or after April 1, 2017, there will be no changes to: Deductible Factors Policy Fee Reserve Fund Assessment HFIAA Surcharge Probation Surcharge ICC Premiums Pre-FIRM Subsidized Policies (a group of policies in SFHA Zones A, AO, AH, A1-30, AE, A99, AR, AR/A1-30, AR/AE, AR/AO, AR/AH, AR/A, V1-30, and VE, that receive rates insufficient to pay the anticipated losses and expenses for that group) - Primary Residences: The combined premium increase for all primary residence policies in these zones is 5 percent, with a total increase of 5 percent. - Non-Primary Residences: The combined premium increase for nonprimary residence policies in these zones is 24 percent, with a total increase of 21 percent.

- Pre-FIRM Subsidized Policies Subject to 25% Annual Increases as required by BW- 12: Premiums will increase slightly less than 25%, primarily due to the impact of rounding. The overall increase for these categories is about 23%. - All Other Pre-FIRM Subsidized Policies: These primarily are condominium policies and multifamily policies: Premiums will increase 8%, with a total increase of 7%. Other Subsidized Policies - A99 Zones (i.e., zones in which flood protection systems are still in the process of being constructed) and AR Zones: Effective October 1, 2016, these policies are eligible to use PRP premiums, with the exceptions of Residential Condominium Building Association Policies (RCBAPs) and repetitive loss properties. As a result, premiums will decrease an average of 64%, with a total decrease of 58%. - Properties Newly Mapped into the SFHA: Newly Mapped policies are initially charged PRP premiums during the first year following the effective date of the map change. Annual increases to these policies result from the use of a multiplier that varies by the year of the map change; this multiplier is applied to the base premium before adding the ICC premium. The RFA is added after the ICC premium, and this subtotal is the amount subject to the annual premium rate increase cap. The HFIAA surcharge, probation surcharge (if applicable), and the FPF will be added to the premium; they are not subject to the cap on annual premium rate increases. As a result of increases to the multiplier that will be effective January 1, 2017, premiums for Newly Mapped policies will increase 14%, with a total increase of 11%. V Zones (coastal high-velocity zones) Rate increases are being implemented again this year as a result of the Heinz Center s Erosion Zone Study, which clearly indicates that current rates significantly underestimate the increasing hazard from steadily eroding coastlines.

- Post-FIRM V Zones: Premiums will increase 7 percent, with a total increase of 7 percent. A Zones (non-velocity zones, which are primarily riverine zones) - Post-FIRM A1-A30 and AE Zones: Premiums will increase 1 percent, with a total increase of 1 percent. - AO, AH, AOB, and AHB Zones (shallow flooding zones): Premiums will remain unchanged. - Unnumbered A Zones (remote A Zones where elevations have not been determined): Premiums will increase 5 percent, with a total increase of 4 percent. X Zones (zones outside the Special Flood Hazard Area) - Standard-Rated Policies: Premiums will increase 2 percent, with a total increase of 1 percent. - Preferred Risk Policies (PRPs) (policies on buildings that are currently mapped outside the SFHA): Premiums will remain unchanged. Miscellaneous - Group Flood Insurance Policies (GFIPs): No change. - Tentative and Provisional Rates: No change. - Mortgage Portfolio Protection Program (MPPP): No change 2. Newly Mapped Multiplier Table FEMA is providing updated multiplier tables to determine which multiplier to use in calculating the premium for properties newly mapped into the SFHA through December 2018. These policies receive a PRP premium for the first year after being newly mapped into the SFHA, and their subsequent premiums gradually increase to full-risk rates through use of a PRP premium multiplier. The multipliers are tied to the date the property was newly mapped into the SFHA and the date of the renewal. The Newly Mapped Multiplier tables are provided in Attachment B.

3. Clarifications for Pre-FIRM Substantially Improved Buildings Policies on substantially improved buildings must be rated based on the FIRM in effect at the time of the reconstruction. When a Pre-FIRM building has been substantially improved, NFIP insurers must adjust any subsequent losses on that building in accordance with Post-FIRM rules, regardless of the rating methodology. For Pre-FIRM substantially improved buildings that are rated with Pre-FIRM rates because they are lower than the Post-FIRM rates, future loss adjustments will be based on coverage limitations that apply to Post-FIRM buildings in SFHAs. Insurers must include a statement on the policy Declarations page and Loss Control Card that Post-FIRM coverage limitations apply. For policies issued on or after April 1, 2017, there will be no changes to: Deductible Factors Federal Policy Fee Reserve Fund Assessment HFIAA Surcharge Probation Surcharge Increased Cost of Compliance Premiums Tentative and Provisional Rates Group Flood Insurance Policies Mortgage Portfolio Protection Program October 1, 2017 Changes Anticipate that the Post-FIRM re-underwriting associated with Section 28 of the HFIAA of March 2014 will begin Revised Refund Rules for the HFIAA Surcharge Beginning October 1, 2017, FEMA will allow pro-rata HFIAA surcharge refunds for policies eligible to receive premium refunds that previously excluded the Homeowner Flood Insurance Affordability Act of 2014

(HFIAA) surcharge. The HFIAA surcharge refund will be pro-rata instead of fully earned for cancellation transactions effective on or after October 1, 2017 using the following reason codes: Flood Insurance Manual cancellation reason codes 1, 2, 3, 4, 8, 9, 10, 12, 15, and 18 Corresponding Transaction Record Reporting and Processing (TRRP) Plan cancellation reason codes 1, 2, 3, 4, 50, 9, 45, 52, and 16. Reduced Federal Policy Fee for Tenants Contents-Only Policies For all policies (except Residential Condominium Building Association Policies, Preferred Risk Policies, and Group Flood Insurance Policies) effective on or after October 1, 2017, where the policyholder is a tenant and the policy has no building coverage, the Federal Policy Fee will be $25.00. This reduced Federal Policy Fee applies only to policies that have a Tenant Indicator = Y and no building coverage. WYO companies are required to update the Tenant Indicator on contentsonly policies renewing effective on or after October 1, 2017, to ensure correct application of the Federal Policy Fee. Private Flood Insurance The Excess and Surplus Lines insurance market continues to offer an alternative flood insurance policy to the NFIP product Lenders may still be hesitant to accept based on their regulatory instructions that private policies match NFIP coverages The current NFIP Rule concerning Pre-FIRM policies (that are not renewed/lapsed and not reinstated within 90 days of the original expiration date) losing subsidized premiums and grandfathering should they come back to the NFIP is an issue: o Actual case in Suffolk County MA where the Private Flood Insurance Company cancelled their policy when the address moved from an AE Zone to a VE Zone via a map update. This Pre-FIRM policyholder whose building has a deep basement will have to pay for an Elevation Certificate to submit with their NFIP Flood Insurance Application. The premiums will be steep and probably not affordable for the building owner.

Miscellaneous Issues Clear Communication of Risk Project for Post-FIRM Re-Underwriting Flood Insurance Advocates Office Annual Report Claims Reform and Appeal Process Policyholder use of $10,000 Deductible Option An NFIP/Private Industry/Congressional Challenge -Moon Shots: Double Number of Flood Policies in 5 Years/Increase Mitigation by 4 Status of Flood Smart NFIP Re-Authorization Expires September of 2017: What happens if there is an NFIP "hiatus"? Possible legislative bills to improve NFIP Questions?