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Transcription:

What brings IFRS 17 9 November 2017

Introduction and agenda Petr Sotona Manager, Actuarial Services Agenda: IFRS 17, Solvency 2, MCEV, Due diligence, Life modelling, Pricing, Reserving Tel: +420 731 627 083 Email: Petr.Sotona@cz.ey.com Agenda 1. Quick overview 2. (R)Evolution in insurance accounting Actuarial models New reporting requirements Systems and architecture 3. Practical example comparing IFRS 4 and IFRS 17 4. Summary Page 2

Agenda 1. Quick overview 2. (R)Evolution in insurance accounting Actuarial models New reporting requirements Systems and architecture 3. Practical example comparing IFRS 4 and IFRS 17 4. Summary

IFRS 17 and IFRS 9 timeline IFRS 17 IFRS 9 IFRS 9 Effective date 1 No Predominant insurance activities? Yes Overlay Approach First IFRS 9 Annual Financial statements 1 Deferral 2017 2018 2019 2020 2021 Implementation period Reporting IFRS 17 standard issued on 18 May 2017 IFRS 17 start of comparative period IFRS 17 & IFRS 9 effective date 1 Jan 2021 1 IASB has proposed an option to either defer the effective date of IFRS 9 for insurers or to apply a temporary overlay method to mitigate the PL impacts of IFRS 9. Page 4

A Standard that better meets the needs of financial statements users Existing insurance accounting is inconsistent, non uniform and non transparent. Provides up-to-date market consistent information of obligation including value of options & guarantees Single accounting approach Treats services provided by underwriting activity as revenue and expenses in comparable way to other non insurance business Reflects time value of money Reflects the characteristics of the insurance contract rather than the risk related to asset / investment activity Provides separate information about the investment and underwriting performance The new standard is expected to improve financial reporting by providing more transparent and comparable information. Page 5

Building block approach Proposed accounting model General model Expected future cash flows Time value of money Risk adjustment Contractual service margin Cash flows Balance sheet discount rate Risk adjustment CSM at inception CSM release Level of aggregation Subsequent measurement Non-market variables Expected future cash flows within contract boundary Yield curve reflecting the characteristics of the liability Reflecting required compensation for bearing risk plus diversification Net difference of fulfilment cash flows, floored to nil Based on coverage unit reflecting number and size of individual contracts in the group of contracts Objective is group of contracts, but it can be individual contract (more information will follow in section Aggregation) Relating to past coverage: Profit or loss Relating to future coverage: CSM Page 6

Overview of measurement models General model or Building block approach (BBA) Variable fee approach (VFA) Premium allocation approach (PAA) Key features Default model in IFRS 17 Probability weighted discounted cash flows Contractual service margin (CSM): to spread recognition of profit and impact of changes Risk adjustment Based on the building block approach, but with additional features for direct participating contracts Market volatility passes through CSM vs Statement of Comprehensive Income (P&L/OCI) for building block approach Optional approach for short duration contracts (pre-claims liability) BBA approach used to determine remaining exposure Example products Annuities Protection Traditional saving Long-duration nonlife business Unit-linked business Short-duration contract (mostly non-life insurance) Page 7

Subsequent measurement Different recognition based on source of change Onerous contracts Change in estimates relating to future services Contractual service margin Fulfilment cash flows Release of CSM Change in CFs related to past and current services P&L: Insurance service result Future cash flows Risk adjustment for nonfinancial risk Discounting Release of RA related to past and current services Insurance finance expense at locked in discount rate Effect of changes in discount rates P&L: Insurance finance expense Other comprehensive income Page 8

Profit or loss CSM Contractual Service Margin Illustration of unlocking Period 1: Favorable change in estimated fulfilment cash flows (remaining duration four years) Period 2: Unfavorable change in estimated fulfilment cash flows Period 3: Unfavorable change in the estimated fulfilment cash flows exceeding CSM balance Release for services in the period Release for services in the period Losses previously recognized because of changes in estimates are reversed before CSM is reinstated = Income = Expense Loss Simplified example, no discounting applied Page 9

Agenda 1. Quick overview 2. (R)Evolution in insurance accounting Actuarial models New reporting requirements Systems and architecture 3. Practical example comparing IFRS 4 and IFRS 17 4. Summary

(R)Evolution in insurance accounting With IFRS 17 there are three Big Bangs in the accounting of insurance industry: 1) Involvement of actuaries; 2) Big Bang in financial reporting; 3) Architecture and interaction of data and systems. Page 11

Agenda 1. Quick overview 2. (R)Evolution in insurance accounting Actuarial models New reporting requirements Systems and architecture 3. Practical example comparing IFRS 4 and IFRS 17 4. Summary

(R)Evolution in insurance accounting Actuarial involvement Under IFRS 4 majority of financial statements are produced automatically with limited direct inputs from actuaries (claim reserves, LAT) Solvency II is just warm up lap -> Under IFRS 17 actuarial involvement will be fundamental for majority of financial reports: Criteria for selection of measurement model Onerous test at inception Fulfilment cash flows including all assumptions Risk adjustment calculation Movement analyses and reconciliation Page 13

(R)Evolution in insurance accounting Subsequent measurement Onerous contracts Change in estimates relating to future services Contractual service margin Fulfilment cash flows Release of CSM Change in CFs related to past and current services P&L: Insurance service result Actuarial input Future cash flows Risk adjustment for nonfinancial risk Discounting Release of RA related to past and current services Insurance finance expense at locked in discount rate Effect of changes in discount rates P&L: Insurance finance expense Other comprehensive income Page 14

Agenda 1. Quick overview 2. (R)Evolution in insurance accounting Actuarial models New reporting requirements Systems and architecture 3. Practical example comparing IFRS 4 and IFRS 17 4. Summary

(R)Evolution in insurance accounting Big Bang in financial reporting Many new requirements and changes in financial reporting: Profits recognized over whole duration of contracts Annual cohorts for monitoring of portfolio development Key focus on the separate accounting for: Insurance and financial revenues and expenses Insurance and reinsurance assets and liabilities Profitable and onerous business Types of liabilities Specifics for aggregation of results Possibility to select accounting policies Much higher impact of expert judgment Various types of reconciliations and explanation notes Page 16

(R)Evolution in insurance accounting New disclosure requirements Under IFRS 17, an entity shall disclose qualitative and quantitative information about: The amounts recognized in its financial statements that arise from contracts within the scope of IFRS 17 The significant judgements, and changes in those judgements made when applying IFRS 17 The nature and extent of the risks that arise from contracts within the scope of IFRS 17 Amount Judgement Risk Reconciliation by type of liability Significant judgements & changes to those include: Disclosure for each type of risk Opening balance Closing balance Net liabilities for remaining coverage Any loss component Reconciliation by building blocks (for BBA, VFA) Opening balance Closing balance Expected present value of future cash flows RA for nonfinancial risk More to be disclosed, including but not limited to: Liabilities for incurred claims CSM Methods to measure contracts Process for estimating the inputs for those methods Explanation of methods used to calculate IFIE recognized in P&L Confidence level used to determine RA for nonfinancial risk Any changes to the methods and process, reason for each change Types of contracts affected Yield curve(s) to discount cash flows that do or do not vary based on returns of underlying items Risk appetite Risk management Type and extent of risks Insurance risks Risk exposure Regulatory law Financial risks Analysis of insurance contract revenue recognized in the period, comprising: CSM release to profit or loss, Expected insurance service expense RA release Recovery of insurance acquisition CFs CSM and related quantities for inforce business at transition Amount of insurance finance income or expenses (IFIE) The approach to determine: how to distinguish changes in estimates of future cash flows from the exercise of discretion from other changes, for contracts without participation features composition and fair value of underlying items for contracts with direct participation features RA for non-financial risk, discount rates and investment components Risk concentrations Sensitivity analysis concerning insurance risks Claims development Risk concentrations Sensitivity analysis concerning market risks Credit and liquidity risks Page 17

Agenda 1. Quick overview 2. (R)Evolution in insurance accounting Actuarial models New reporting requirements Systems and architecture 3. Practical example comparing IFRS 4 and IFRS 17 4. Summary

(R)Evolution in insurance accounting Impact across the entire systems landscape (financial & actuarial & IT) must be understood High to medium complexity across data, systems and processes Source systems (policy, claims, reinsuran ce, assets) IFRS17 calculation engine Reporting, analytics and visualisation, disclosure Accounting rules engine Allocations Ledgers Consolidation Actuarial and risk models Planning, budgeting & forecasting and MI Operational data store Master data management (MDM) Governance risk compliance (GRC) High severity and complexity of change, significant additional investment Medium severity and complexity of change, limited additional investment Low severity and complexity of change, leverage current change/ transformation initiatives Page 19

(R)Evolution in insurance accounting Which of the insurance operations (outside Finance & Actuarial & IT) would probably be most impacted by the implementation of IFRS 17? Enterprise Front Office Middle / Back Office Marketing & customer Sales & distribution Strategic marketing management Customer marketing & analysis Customer lead generation Marketing correspondence Distribution hierarchy and compensation management Sales programme Brand management Insurance sales process Channel management Campaigns management Product management Product portfolio strategy Pricing / reserving analysis Product planning Product tracking and illustration Product development & maintenance Reinsurance strategy and execution Underwriting Policy servicing Claims management Underwriting guidelines Operation control Collection control Loss reserve Management Claims processing, evaluation and investigation Recoveries and settlements Product risk rating Operation planning Billing, collections and return Fraud detection and management Catastrophe planning Underwriting decisioning & control Policy processing Claim filing and management Litigation management Corp. perf. mgmt. Human resources Risk & compliance Performance management Training and education Remuneration Legal & compliance Internal control Risk management Degree of impacts to key functional areas Low or no impact Medium indirect impact High direct impact Page 20

(R)Evolution in insurance accounting IFRS 17 systems architecture The diagram below shows the end to end systems architecture for IFRS 17 reporting and the various elements involved. The most effective solution would include involvement from Finance as well as Actuarial teams, working together with IT. SOURCE SYSTEMS ACTUARIAL AND RISK MODELS IFRS 17 Model Reporting System Policyholder data Model points Cash flows BEL / Discounted CF Asset information General Ledger Claim data Consolidation Claim reserves Yield curves Risk adjustment CSM Accounting data Financial Reporting Asset data Risk models Non-economic assumptions Analyses of change (BEL / Risk adjustment) Income statement Disclosures Storage of historical data Reconciliation and data mgmt. Functionalities to support analysis/reconciliation of data available EY presents two alternative approaches: Actuarial driven and Finance driven systems architecture Page 21

Cons Pros How to do it (R)Evolution in insurance accounting Basically 2 system solution options available for consideration 1. Actuarial-driven current system solution 2. Finance-driven new sub-ledger solution Enhance current actuarial system to produce CSM calculations Build on existing MCEV/Solvency II tools Enhance existing Finance systems and IT solutions to cover IFRS 17 specific accounting and reporting requirements Easiest and fastest solution to implement Built primarily on existing tools and processes Lower investment required Less efficient system setup (add-ons) May not fit the future IFRS 17 reporting Considerable manual steps Build IFRS 17 capabilities through the introduction of new integrated sub-ledger solution Include an integrated, pre-configured insurance data model for source data and results data onto one platform that eliminates redundancy A powerful enterprise data warehouse Opportunity to implement a new, more efficient system Shorter time to benefits realization Ancillary benefits in areas outside IFRS Multiple data sources and complexity of the process means higher implementation risks Significant upfront investment may be required Critical path risk (need a Plan B ) Page 22

Agenda 1. Quick overview 2. (R)Evolution in insurance accounting Actuarial models New reporting requirements Systems and architecture 3. Practical example comparing IFRS 4 and IFRS 17 4. Summary

Practical example Fact pattern at inception 100 identical term insurance policies with 10 years durations Commence on 1 January Expect 1 death per year at the end of each year Single premium = CU 150,000 per policy Sum assured = CU 1,000,000 per policy Acquisition costs = CU 5,000 per policy Maintenance costs = CU 600 per policy per year Discount rate = 2% Risk adjustment = CU 10,000 per policy at inception (for comparison we assume 20% prudency in mathematical reserve under IFRS 4) Page 24

Practical example CSM at inception Item CU Premiums 15,000,000 Present value of death outgo (8,982,585) Acquisition expenses (500,000) Present value of maintenance expenses (525,894) Risk adjustment (1,000,000) Present value of fulfilment cash flows 3,991,521 Contractual service margin at inception (liability) (3,991,521) Page 25

Practical example CSM Roll forward to year-end (actual=expected) Roll forward of CSM CU CSM BoP - Impact of new business (3,991,521) Accretion of interest (locked in rate) (79,830) CSM recognised for services provided (release to P&L)* 444,362 CSM EoP (3,626,990) *Coverage provided in year (death outgo) = 1,000,000 (A) Discounted value of future coverage = 8,162,237 (B) (A) / [(A) + (B)] = 10.9% - 10.9% x [(3,991,521) + (79,830)] = 444,362 There may be rounding differences in this table Page 26

Practical example Revenue calculation (year 1) (actual = expected) Insurance Revenue calculation CU Expected claims 1,000,000 Expected maintenance expenses 60,000 Release of risk adjustment 109,000 Release of CSM 444,362 Allocation of acquisition expenses* 55,663 Insurance Expenses calculation CU Actual claims (1,000,000) Maintenance expenses (60,000) Allocation of acquisition expenses* (55,663) Insurance service expenses (1,115,653) Insurance contract revenue 1,669,025 Some components will come from actuarial cash flow models. Revenue in first year no longer = premium. *Acquisition expenses: An entity shall determine insurance revenue related to insurance acquisition cash flows by allocating the portion of the premiums that relate to recovering those cash flows to each reporting period in a systematic way on the basis of the passage of time. An entity shall recognise the same amount as insurance service expenses. There may be rounding differences in this table Page 27

Practical example Financial income (year 1) (actual = expected) IFRS 17 IFRS 4 Statement of comprehensive income CU Profit and loss account CU Insurance revenue 1 669 025 Net earned premiums 15 000 000 Insurance service expense (1 115 663) Insurance claims and benefits (net) (1 000 000) Insurance service result Movement in deferred acquisition 553 362 costs (500 000) Investment income Interest, dividend and other investment 288 800 income 288 800 Insurance finance income and expenses (268 800) Change in provisions (9 794 684) Net financial result 20 000 Other income, expenses (60 000) Other income, expenses, taxes (ignored for simplicity) Taxes (ignored for simplicity) Profit after tax 573 362 Net result for the period 3 934 116 Other comprehensive income Other comprehensive income Investment income Investment income Insurance finance income and expenses Total other comprehensive income Total other comprehensive income Total comprehensive income 573 362 Total comprehensive income 3 934 116 There may be rounding differences in this table Page 28

Practical example Measuring insurance obligations Estimates of the present value of future cash flows Risk adjustment Contractual service margin Total Insurance contract liabilities 20X0 - - - - Changes that relate to current services - 109 000 444 362 553 362 Contractual service margin recognised for services provided 444 362 444 362 Risk adjustment recognised for the risk expired 109 000 109 000 Experience adjustments Changes that relate to future services 4 991 521 (1 000 000) (3 991 521) - Contracts initially recognised in the period 4 991 521 (1 000 000) (3 991 521) - Changes in estimates reflected in the contractual service margin Changes in estimates resulting in onerous contract losses/(reversal) Changes that relate to past services - - - - Adjustments to liabilities for incurred claims Insurance service result 4 991 521 (891 000) (3 547 159) 553 362 Insurance finance expenses (188 970) (79 830) (268 800) Total changes in the statement of comprehensive income 4 802 552 (891 000) (3 626 990) 284 562 Cash flows (13 440 000) (13 440 000) Insurance contract liabilities 20X1 (8 637 448) (891 000) (3 626 990) (13 155 438) There may be rounding differences in this table Page 29

Practical example Analysis of insurance obligations Liabilities for remaining coverage Excluding loss component Loss component Liabilities for incurred claims Insurance contract liabilities 20X0 - - Insurance revenue 1 669 025 1 669 025 Insurance service expenses (55 663) (1 060 000) (1 115 663) Incurred claims and other expenses (1 060 000) (1 060 000) Amortisation of insurance acquisition cash flows (55 663) (55 663) Losses on onerous contracts and reversals of those losses Changes to liabilities for incurred claims Investment components Insurance service result 1 613 362 (1 060 000) 553 362 Insurance finance expenses (268 800) (268 800) Total changes in the statement of comprehensive income 1 344 562 (1 060 000) 284 562 Cash flows Premiums received (15 000 000) (15 000 000) Claims and other expenses paid 1 060 000 1 060 000 Insurance acquisition cash flows 500 000 500 000 Total cash flows (14 500 000) 1 060 000 (13 440 000) Insurance contract liabilities 20X1 (13 155 438) - (13 155 438) Total There may be rounding differences in this table Page 30

Practical example Updated fact pattern at end of first year Actual = expected, except maintenance expenses = CU 800 per policy instead of CU 600 (and for upcoming years still assuming CU 600 per policy) Assume that discount rates change to 1% pa since year 2 (i.e. no change in discount rates in year 1) Page 31

Practical example Financial income (year 1 update) IFRS 17 IFRS 4 Statement of comprehensive income CU Profit and loss account CU Insurance revenue 1 669 025 Net earned premiums 15 000 000 Insurance service expense (1 135 663) Insurance claims and benefits (net) (1 000 000) Insurance service result Movement in deferred acquisition 533 362 costs (500 000) Investment income Interest, dividend and other investment 288 400 income 288 400 Insurance finance income and expenses (690 859) Change in provisions (9 794 684) Net financial result (402 459) Other income, expenses (80 000) Other income, expenses, taxes (ignored for simplicity) Taxes (ignored for simplicity) Profit after tax 130 903 Net result for the period 3 913 716 Other comprehensive income Other comprehensive income Investment income Investment income Insurance finance income and expenses Total other comprehensive income Total other comprehensive income Total comprehensive income 130 903 Total comprehensive income 3 913 716 There may be rounding differences in this table Page 32

Practical example Measuring insurance obligations Estimates of the present value of future cash flows Risk adjustment Contractual service margin Total Insurance contract liabilities 20X0 - - - - Changes that relate to current services (20 000) 109 000 444 362 533 362 Contractual service margin recognised for services provided 444 362 444 362 Risk adjustment recognised for the risk expired 109 000 109 000 Experience adjustments (20 000) (20 000) Changes that relate to future services 4 991 521 (1 000 000) (3 991 521) - Contracts initially recognised in the period 4 991 521 (1 000 000) (3 991 521) - Changes in estimates reflected in the contractual service margin Changes in estimates resulting in onerous contract losses/(reversal) Changes that relate to past services - - - - Adjustments to liabilities for incurred claims Insurance service result 4 971 521 (891 000) (3 547 159) 533 362 Insurance finance expenses (611 029) (79 830) (690 859) Total changes in the statement of comprehensive income 4 360 492 (891 000) (3 626 990) (157 497) Cash flows (13 420 000) (13 420 000) Insurance contract liabilities 20X1 (9 059 508) (891 000) (3 626 990) (13 577 497) There may be rounding differences in this table Page 33

Practical example Analysis of insurance obligations Liabilities for remaining coverage Excluding loss component Loss component Liabilities for incurred claims Insurance contract liabilities 20X0 - - Insurance revenue 1 669 025 1 669 025 Insurance service expenses (55 663) - (1 080 000) (1 135 663) Incurred claims and other expenses (1 080 000) (1 080 000) Amortisation of insurance acquisition cash flows (55 663) (55 663) Losses on onerous contracts and reversals of those losses Changes to liabilities for incurred claims Investment components Insurance service result 1 613 362 - (1 080 000) 533 362 Insurance finance expenses (690 859) (690 859) Total changes in the statement of comprehensive income 922 503 (1 080 000) (157 497) Cash flows Premiums received (15 000 000) (15 000 000) Claims and other expenses paid 1 080 000 1 080 000 Insurance acquisition cash flows 500 000 500 000 Total cash flows (14 500 000) 1 080 000 (13 420 000) Insurance contract liabilities 20X1 (13 577 497) - (13 577 497) Total There may be rounding differences in this table Page 34

Practical example Fact pattern in second year Mortality/longevity assumption changed: Assume 5 deaths in year 3, instead of 1 Assume 0 deaths in years 4-7, instead of 1 Actuarial projection was based on smoothing and new actuary wants to be more precise (same number of expected deaths in years 3-10 but different timing) Future assumption change unlocks the CSM Page 35

Practical example Roll forward of CSM in year 2 Roll forward of CSM CU CSM BoP (3 626 990) Impact of new business - Accretion of interest (locked in rate) (72 540) Adjustment due to future cash flows (locked in rate) 182 733 CSM recognised for services provided (release to P&L)* 413 061 CSM EoP (3 103 735) *Coverage provided in year (death outgo) = 1,000,000 (A) Discounted value of future coverage = 7,513,983 (B) updated for new assumptions (A) / [(A) + (B)] = 11.7% - 11.7% x [(3,626,990) + (72,540) + 182,733] = 413,061 There may be rounding differences in this table Page 36

Practical example Financial income (year 2 update) IFRS 17 IFRS 4 Statement of comprehensive income CU Profit and loss account CU Insurance revenue 1 633 892 Net earned premiums - Insurance service expense (1 113 831) Insurance claims and benefits (net) (1 000 000) Insurance service result Movement in deferred acquisition 520 061 costs - Investment income Interest, dividend and other investment 136 490 income 136 490 Insurance finance income and expenses (70 989) Change in provisions 1 004 106 Net financial result 65 501 Other income, expenses (59 400) Other income, expenses, taxes (ignored for simplicity) Taxes (ignored for simplicity) Profit after tax 585 562 Net result for the period 81 196 Other comprehensive income Other comprehensive income Investment income Investment income Insurance finance income and expenses Total other comprehensive income Total other comprehensive income Total comprehensive income 585 562 Total comprehensive income 81 196 There may be rounding differences in this table Page 37

Practical example Measuring insurance obligations Estimates of the present value of future cash flows Risk adjustment Contractual service margin Total Insurance contract liabilities 20X1 (9 059 508) (891 000) (3 626 990) (13 577 497) Changes that relate to current services - 107 000 413 061 520 061 Contractual service margin recognised for services provided 413 061 413 061 Risk adjustment recognised for the risk expired 107 000 107 000 Experience adjustments Changes that relate to future services (182 733) - 182 733 - Contracts initially recognised in the period Changes in estimates reflected in the contractual service margin (182 733) 182 733 - Changes in estimates resulting in onerous contract losses/(reversal) Changes that relate to past services - - - - Adjustments to liabilities for incurred claims Insurance service result (182 733) 107 000 595 794 520 061 Insurance finance expenses 1 550 (72 540) (70 989) Total changes in the statement of comprehensive income (181 183) 107 000 523 255 449 072 Cash flows 1 059 400 1 059 400 Insurance contract liabilities 20X2 (8 181 290) (784 000) (3 103 735) (12 069 025) There may be rounding differences in this table Page 38

Practical example Analysis of insurance obligations Liabilities for remaining coverage Excluding loss component Loss component Liabilities for incurred claims Insurance contract liabilities 20X1 (13 577 497) (13 577 497) Insurance revenue 1 633 892 1 633 892 Insurance service expenses (54 431) - (1 059 400) (1 113 831) Incurred claims and other expenses (1 059 400) (1 059 400) Amortisation of insurance acquisition cash flows (54 431) (54 431) Losses on onerous contracts and reversals of those losses Changes to liabilities for incurred claims Investment components Insurance service result 1 579 461 - (1 059 400) 520 061 Insurance finance expenses (70 989) (70 989) Total changes in the statement of comprehensive income 1 508 472 (1 059 400) 449 072 Cash flows Premiums received - - Claims and other expenses paid 1 059 400 1 059 400 Insurance acquisition cash flows - - Total cash flows - 1 059 400 1 059 400 Insurance contract liabilities 20X2 (12 069 025) - (12 069 025) Total There may be rounding differences in this table Page 39

Practical example Fact pattern in third year Mortality/longevity assumption changed again Assume 1 death in years 4-7 instead of 0 Because in year 3 there was 5 deaths, the assumption about 0 deaths in upcoming 4 years was too aggressive Future assumption change unlocks the CSM Page 40

Practical example Roll forward of CSM in year 3 Roll forward of CSM CU CSM BoP (3 103 735) Impact of new business - Accretion of interest (locked in rate) (62 075) Adjustment due to future cash flows (locked in rate)* 3 165 810 CSM recognised for services provided (release to P&L) - CSM EoP - *Impact of assumption change on future cash flows at locked in rate = (3,797,769) Amount available for offset in CSM = 3,165,810 Balance to loss component = (631,959) There may be rounding differences in this table Page 41

Practical example Financial income (year 3 update) IFRS 17 IFRS 4 Statement of comprehensive income CU Profit and loss account CU Insurance revenue 5 373 622 Net earned premiums - Insurance service expense (5 872 581) Insurance claims and benefits (net) (5 000 000) Insurance service result Movement in deferred acquisition (498 959) costs - Investment income Interest, dividend and other investment 127 267 income 127 267 Insurance finance income and expenses (237 128) Change in provisions (2 321 772) Net financial result (109 861) Other income, expenses (58 800) Other income, expenses, taxes (ignored for simplicity) Taxes (ignored for simplicity) Profit after tax (608 820) Net result for the period (7 253 305) Other comprehensive income Other comprehensive income Investment income Investment income Insurance finance income and expenses Total other comprehensive income Total other comprehensive income Total comprehensive income (608 820) Total comprehensive income (7 253 305) There may be rounding differences in this table Page 42

Practical example Measuring insurance obligations Estimates of the present value of future cash flows Risk adjustment Contractual service margin Total Insurance contract liabilities 20X2 (8 181 290) (784 000) (3 103 735) (12 069 025) Changes that relate to current services - 133 000-133 000 Contractual service margin recognised for services provided - - Risk adjustment recognised for the risk expired 133 000 133 000 Experience adjustments Changes that relate to future services (3 797 769) - 3 165 810 (631 959) Contracts initially recognised in the period Changes in estimates reflected in the contractual service margin (3 165 810) 3 165 810 - Changes in estimates resulting in onerous contract losses/(reversal) (631 959) (631 959) Changes that relate to past services - - - - Adjustments to liabilities for incurred claims Insurance service result (3 797 769) 133 000 3 165 810 (498 959) Insurance finance expenses (175 053) (62 075) (237 128) Total changes in the statement of comprehensive income (3 972 822) 133 000 3 103 735 (736 087) Cash flows 5 058 800 5 058 800 Insurance contract liabilities 20X3 (7 095 313) (651 000) 0 (7 746 313) There may be rounding differences in this table Page 43

Practical example Analysis of insurance obligations Liabilities for remaining coverage Excluding loss component Loss component Liabilities for incurred claims Insurance contract liabilities 20X2 (12 069 025) (12 069 025) Insurance revenue 5 373 622 5 373 622 Insurance service expenses (181 822) (631 959) (5 058 800) (5 872 581) Incurred claims and other expenses (5 058 800) (5 058 800) Amortisation of insurance acquisition cash flows (181 822) (181 822) Losses on onerous contracts and reversals of those losses (631 959) (631 959) Changes to liabilities for incurred claims Investment components Insurance service result 5 191 800 (631 959) (5 058 800) (498 959) Insurance finance expenses (237 128) (237 128) Total changes in the statement of comprehensive income 4 954 672 (631 959) (5 058 800) (736 087) Cash flows Premiums received - - Claims and other expenses paid 5 058 800 5 058 800 Insurance acquisition cash flows - - Total cash flows - 5 058 800 5 058 800 Insurance contract liabilities 20X3 (7 114 353) (631 959) - (7 746 313) Total There may be rounding differences in this table Page 44

Practical example Key take aways Changes in current period directly in P&L (same as now) Changes in future financial assumptions immediately in P&L (before it happens) Changes in future operating assumptions impact CSM and then indirectly P&L (proportionally to relative release of CSM in current period).till there is still CSM when CSM is fully released then immediate loss in P&L with explicit monitoring in financial statements Page 45

Agenda 1. Quick overview 2. (R)Evolution in insurance accounting Actuarial models New reporting requirements Systems and architecture 3. Practical example comparing IFRS 4 and IFRS 17 4. Summary

The standard in a page Key aspects General model Building Block Approach ( BBA ) Variable Fee Approach Premium Allocation Approach ( PAA ) Leverage on Solvency II IFRS 17 Contractual service margin ( CSM ) Interaction with IFRS 9 Unit of account for CSM and onerous contract test New reporting requirements Page 47

Key challenges Experience from running projects Page 48

Summary It s there Don t be afraid of it Get the strategic decisions right and build those finance/actuarial communities Start playing early to get the right balance sheet at outset There is potential for more volatility and complexity and there is a balance between the two 2021 seems a long way into the future, but insurers will need all the time to prepare Page 49

EY IFRS 17 network Our perspectives and training materials EY is actively engaged with all the key accounting bodies IFRS 17 EY Prophet mini library Our tools that we offer Our Implementation Network Our technical sub-groups Revenue EFRAG IASB Model accounts, data model and chart of account IFRS 17-ready COA design based on SAP S4/HANA GL structure 3,500+ professionals involved globally Transition Discounting Data and Systems Effective yield CSM amortization Variable fee approach & mutualisation IFRS 17 Operational Impact Gap Analyser Tool IFRS 17 EY Financial Impact Analysis Tools S/4 BETA 1.0 The members of our IFRS 17 & 9 Implementation Network cover all geographic regions and competencies including Accounting, Actuarial, Data and Technology. Our network counts more than 3,500 professionals Disclosure Level of aggregation Technical Implementation Network ensures that we are at the forefront of GI specific topics Interaction IFRS 9 with IFRS 17 technical developments IFRS 9 tools Link to EY Global IFRS network (including other key Standards) Page 50

Final Q&As Q & A Page 51

Thank you for your attention!