Business Tariff Guide 2017

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Business Tariff Guide 2017 Effective from 12th November 2017

Introduction Welcome to First National Bank. We are making banking easier, quicker, safer and cheaper for you to do your day-to-day banking. We want you to pay less, and get more. This guide has everything you need to understand how your bank fees are charged. As a First National Bank customer you have one pricing option available to you to ensure you always get exactly what you need, without paying too much: Pay a fixed monthly fee for your account and always be in control of what you pay. On this option you get unlimited qualifying electronic transactions using echannels and Mobile Channels. Bank using echannels, which consist of: First National Bank ATM Online Banking Bank using Mobile channels, which consist of: Cellphone Banking (Dot.Mobi) First National Bank Banking App (for Smartphone & Tablet) Please note that fees on financial services is exempt from VAT You are welcome to visit any First National Bank branch if you have questions, want to know more about your account or need more information.

Tariff Monthly Account fee Business Cheque Account P 45.00 Commercial Cheque Account P 45.00 Non-Profit Cheque Account P 45.00 Islamic Finance Cheque Account P 45.00 Cashman P 45.00 Transaction Card Purchases Card Purchases Local P 3.55 Card Purchases International P 6.50 Cash Withdrawals Cash at Till P 3.52 FNB ATM/Cardless Withdrawal P0.60 per P100 (Max P6.00) Mini ATM Cash Withdrawal P0.60 per P100 (Max P6.00) Other Banks ATM P4.00 + P0.60 per P100 (Max P8.00) FNB Branch Withdrawal fee (Flat) P 29.00 Cash handling fee (per P100) P 0.23 P 291.82 International ATM Withdrawal P 25.50 International Branch Withdrawal P 70.00 Deposits Cash Deposit at ATM With Deposits Ad Val per P 100 P 0.36 per P100 or part thereof Cash Deposit at Branch Ad Val per P 100 P 0.36 per P100 Minimum P 3.10 Cheque Deposit Branch and ATM ENC Upliftment Fee P 103.00 Linked Account Transfers FNB (Electronic) - ATM, Online Banking, Cellphone Banking, Tel. & Scheduled P 5.00 FNB Branch P 32.00 Payments FNB (Electronic) - ATM, Online Banking, Cellphone Banking, Tel & Scheduled P 3.60 Internal Debit Order P 6.45 External Debit Order P 29.00 Cheque Payment P 32.00 FNB Branch P 29.00 Issue of bank cheque per leaf Stop Payments - Online Banking NA Stop Payments - Branch P 140.00 Issue of bank cheque-per cheque leaf: Issue to customer P 52.00 3

Scheduled Payment Related Fees Establishment and Amendment (Online Banking) Establishment Fee (FNB Branch) P 12.20 Amendment Fee (FNB Branch) P 3.65 Prepaid Purchases Airtime Electricity P 2.15 Balance Enquiries Electronic (FNB ATM, Online Banking, Cellphone Banking) Other Bank s ATM P 5.80 POS P 2.65 Branch -interim bank statement P 6.41 Statements Current Month E-mailed Statement Posted Statement Provisional Statements P 6.45 Historical Branch Statements P 25.50 Copies of Deposit Slips P 25.50 Incomplete deposit slip P 14.00 FNB ATM Mini Statement P 2.05 Additional Statements Daily P 74.00 Weekly P 24.70 Bi-Monthly P 12.00 Convenience and Value Adds Send Money using ewallet P 9.10 Payment Notifications E-mail SMS P 0.24 Fax P 2.82 Penalty/Other Fees Unpaid Debit Orders (per item) Per debit order P 260.00 Unpaid Cheque (per item) Per unpaid cheque P 285.00 Honouring Fee (Charged per item in excess of your account limit) Per transaction P 180.00 Inward Unpaid Item Deposit of Post-Dated Cheque P 38.00 Card Replacement Fee - Chip and Pin P 70.00 PIN Replacement P 28.33 Lost card protection insurance FNB ATM Declined Transaction Fee P 5.80 POS Declined Transaction Fee P 5.15 Other Bank s ATM Declined Transaction Fee P 5.80 International ATM Declined Transaction Fee P 6.00 Failed Scheduled Transaction P 4.90 Additional card issued Referral fees (calling customer to normalise excess) Transaction Referencing P 2.65 4

Cheque Book Forms Standard cheque book: 20 to 50 pages (40 Forms) P 11.00 101 and above (200 Forms) P 16.00 Special cheque book: 20 to 50 pages (40 Forms) P 18.50 50 to 100 pages (100 Forms) P 33.00 Vetting of Privately printed cheque books/forms P 140.00 Deposit books 20 50 pages 51-100 pages 101 and above Stop Orders (Scheduled Payments) (Business) Stop order within bank (within own accounts) P 3.50 Stop order within bank (to 3rd party accounts) P 3.66 Stop order within bank (Loan repayments) P 3.66 Stop order to other banks (Local) P 3.66 Stop order to other banks (International) P 135.75 Other*** Scheduled Payment Amendment Fee Amended by customer on Online Banking Amended within FNBB branch P 3.48 Account Services Investigations on transactions Certificate of Balance P62.00 Audited information provided P 340.00 Auditor s information charge P 352 Certificate covering interest paid (ITW9) Balance of account only Full bank history report P 52.50 Notification advices Reactivation of administrator Reactivation per business unit Stoppage of payment of a cheque P 135.00 Alternative pricing options on request Activation of dormant account Closing of account Paypal Withdrawal Service 1.5% ewallet 1st ATM withdrawal Any subsequent ATM withdrawal P 1.05 Prepaid Airtime Purchases Balance enquiry Dormancy fee P 5.50 Monthly fee ewallet reversal-electronic P 2.05 ewallet reversal-branch P 10.30 Point of Sale Machines POS installation P 310.75 Rentals: Rentals per month (Stand alone) P 124.30 Per month (Integrated System) P 1,130.01 5

Commission charged on sales Minimum POS monthly turnover 3.73% POS monthly turnover 5.15% Call Accounts Linked account transfers via cellphone, ATM and online banking Scheduled transfers to Branch transactions Over-the-counter-cheque deposits Over the counter deposit other banks cheques Over the counter cash deposit at own bank 0.42 Account transfers Other*** ENC upliftment Fee/special clearance 103 Issue of bank cheque per cheque leaf: 77 Foreign Currency Accounts-Business Monthly maintenance Violation of minimum balance EUR 25.00 USD $29.00 GBP 20.00 ZAR R 350.00 Monthly bank statements Interim bank statements P 6.41 Copies of old bank statements P 25.61 Over-the-counter cash withdrawal 3.00% Over-the-counter cash deposits 3.00% Over-the-counter cheque deposits Deposit of Foreign Cheques, Travellers Cheques and drafts: South African Rand (ZAR) R 89.59 United States Dollars (USD) $31.98 British Pounds (GBP) 19.22 Euro (EUR) 25.61 Pula (BWP) Dormant account charges: South Africa Rand (ZAR) R 128.04 United States Dollars (USD) $31.98 British Pounds (GBP) 19.22 Euro (EUR) 25.61 Amendments (incoming SWIFT transfers) free Amendments (outgoing SWIFT transfers): South Africa Rand (ZAR) R 102.40 United States Dollars (USD) $25.61 British Pounds (GBP) 12.82 Euro (EUR) 19.22 Other*** Deposit of foreign cash 3.32% Withdrawals in Foreign Currency 3.32% Withdrawals in Pula Incoming SWIFT transfers: 0.26% of Pula value - Minimum P 102.44 - P 384.08 6

Transfer to other banks by SWIFT, Telex or drafts, and travellers cheques (per transaction) South Africa Rand: 0.35% of amount - Minimum R 134.14 - R 609.76 British Pound: 0.35% of amount - Minimum 12.16-48.75 United States Dollars: 0.35% of amount - Minimum $14.62 - $60.97 Euro: 0.35% of amount - Minimum 4.88-42.64 Advances/Loans-Business Business Loans: First Loans Application P 62.15 Processing/Arrangement/facility Fee 1.25% - Minimum P 601.70-1.25% Insurance administration Early repayment penalty P 0.00 Tender letter/agreement in principle - FNB Customers P 25.15 - Non FNB Customers P 62.88 - FNB Commercial P 125.76 - Non FNB Commercial P 150.91 Assessment fee P 62.88 Copy of title deed requests P 62.88 Copy of bond requests P 62.88 Overdrafts: Authorised facility arrangement 1.12% - Minimum P 1,030-1.12% of facility Excess notice: - Minimum P 40.67 - P 101.82 ReNewal of facility 1.12% - Minimum P 1,030 ITC enquiry 13.67 CRB enquiry P 4.40 Unutilised Facility Fee 1.12% Commercial building loans: Processing/Arrangement fee 1.12% Processing payments P 299 Early repayment penalty As per central bank policy WesBank: Documentation fee (Loan processing) 1.08% - Minimum P 1,703.25 - P 6,427.35 Facility fee Negotiable 7

Penalty Fees: - unpaid cheque P 189.13 Legal fees: - repossessions release P 125.34 - handling fee for sold repossessions P 630.42 - storage and insurance per agreement P 229.24 - Valuation fee (3rd party fees) - cross border deals per agreement P 2,292.42 - document fee P 1,719.32 - arrears letter P 12.61 - Statement copies sent to auditors P 34.38 - issuing of cheque for refund to Non-FNB P 34.38 - issuing cheque for refund to FNB - cross border authority letter P 12.61 - Change of Ownership P 12.61 - Final letter of settlement P 12.61 - faxing of copies of documentations P 19.49 - emailing of statements Credit Card (Business) Joining Application/Administration Fee P 96.03 Advance facility fee 0.25% Annual card fee P 188.21 Own bank ATM withdrawal P 7.00 Other local bank ATM withdrawal P 10.00 International bank ATM withdrawal P 25.00 Other: Additional Authorized User P 188.21 Voucher retrieval per voucher already paid P 136.09 Lost card/replacement Fee P 110.41 Copy of history statement P 34.05 Declined transaction P 4.12 Branch over the counter cash withdrawal: Own bank P 30.90 Other local bank P 47.60 International bank: - Minimum P 61.85-2.21% Point of Sale purchases: Own bank Other Local bank International bank Lost card protection insurance P 32.79 Over the limit cash advance Minimum P 94.11 3% Interim bank statement P 7.08 Impound credit card: International P 422.55 Local P 281.71 Introduction letter for international bank P 44.82 8

Other*** Monthly statement Impound card fee Fax charges P 21.76 Unpaid cheque P 211.28 Bank Cheque P 70.42 FNB Stop order P 12.80 NON FNB Stop order P 12.80 TRADE FACILITATION CHARGES (Business) Foreign Exchange Charges (Business) Local SWIFT bank transfer Outwards 0.32% of Pula value Minimum P 70.42 P 357.22 International SWIFT bank transfer 0.32% of Pula value Minimum P 102.44 P 422.55 Purchase of foreign notes 3% of Pula value Minimum P 17.96 Sale of foreign notes 3% of Pula value Minimum P 17.96 Purchase of travellers cheques 0.26% of Pula value Minimum P 64.01 P 618.59 Purchase of foreign draft 0.26% of Pula value Minimum P 64.63 P 624.47 Sale of foreign draft 0.26% of Pula value Minimum P 64.63 P 624.47 Bills negotiated and returned unpaid: Foreign draft Foreign cheque Inward SWIFT bank transfer 0.34% Minimum P 70.42 P 340.22 Draft request to stop: SWIFT cable cost P 126.96 Other*** Inward foreign transfers 0.27% of Pula value - Minimum P 102.44 - P 384.14 Letters of Credit (inward - exports) (Business) Advising commission P 256.32 Confirming commission 0.25% of the Pula value per 6 months opt Minimum P 383.26 no maximum Amendments (other than extensions) P 128.05 Cancellation P 680.44 Extension of tenure.55% of the Pula value Minimum P 432.79 no maximum Document examination Other** 9

Payment and /or negotiation 0.25% of the Pula value - Minimum P 352.13 - no maximum Letters of Credit (outwards - imports)(business) Establishment of letter of credit (Sight).55% of Pula value Minimum P 452.43 uncapped Establishment of letter of credit (Issuance).59% of Pula value Minimum P 544.35 uncapped LC/Guarantee Drafting P500 SWIFT cost on establishment (Cable costs) P 123.26 Extension or renewal of letter of credit 0.55% of the Pula value Minimum P 453.10 P 16,531.50 Increase of amount of letter of credit 0.55% of the Pula value Minimum P 452.43 P 16,531.50 Drawing commission on letter of credit 0.26% of Pula value Minimum P 70.42 uncapped Amendment of letter of credit P 129.36 Couriering of documents Local P 108.87 Couriering of documents International P 618.00 Revolving and standby letter of credit.75% of the Pula value Minimum P 427.58 uncapped Cancellation P 680.44 Document checking P 570.34 Note: Overseas bank charges are for the accounts of the applicant. *All fees based on the Pula value of the exchange Foreign Bills (collection charges) Outward collection handling P 113.00 P 282.51 0.28% Inward collection handling P 84.75 P 254.26 Extension after maturity P 141.25 Cable charges Prime + Margin Other*** GPO Financing prime +10% max Invoice Discounting prime +10% max Bonds/Guarantees/Indemnities Guarantees: Business Shipping guarantees(bill of lading Indemnities) Establishment 1.12% Quarterly commission 0.58% Increase of amounts 1.12% Extension of tenure: 1.12% Minimum P 480.39 Amendment P 282.51 10

Property Guarantees: Establishment fee 1.12% Subsequent 0.58% Commission on guarantee 0.58% Extension of tenure: Minimum 1.12% Amendment P 480.39 Assessment fee P 282.51 Other Guarantees: Establishment fee 1.22% Other*** Every subsequent 6 month period 0.6% Amendments commission P 226.00 Semi Annual Commission Bond value based Bonds: Performance/Tender Bonds Establishment: 1.12% Minimum P 480.39 Bond value based Semi Annual Commission Bond value based INVESTMENT/ INTERMEDIATION CHARGES TERM DEPOSITS - Business *2% of the balance over the remaining period to maturity. Early redemption fees should not be deducted from the principal. In the event that the 2% interest penalty is larger than the interest earned, the minimum fee will default to the interest earned. Balances Penalty 50.01-200.00 P 51.00 200.01-1,000.00 P 102.00 1,000.01-10,000.00 P 255.00 10,000.01-100,000.00 P 764.00 100,000.01-500,000 P 1,018.00 500,000.01+ Negotiable. 11

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