CommBiz User Guide. Add Arrangement(s) About this guide. Before you start. Important information

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CommBiz User Guide. Add Arrangement(s) About this guide This guide takes you through the process of adding one or more Arrangements to your CommBiz Service and the steps to add / define a new Electronic Facility Authority for these Arrangement(s). An Electronic Facility Authority defines who can authorise transaction(s) on your CommBiz Service for your Arrangement products. It is comprised of a Facility Authorisers List and an Electronic Method of Operation. Electronic Facility Authorities established for your CommBiz Service only apply to CommBiz and do not replace any existing authorities (signatories) on these accounts. This guide covers instructions on how to: I. Add Arrangement(s) II. Define an Electronic Facility Authority III. Finalise the new Arrangement(s) Request To help you understand the terms used in this guide - you can refer to the Definition of Terms, the Current Terms and Conditions for Business Finance or the CommBiz Terms and Conditions. Before you start Add Arrangement(s) is a Maintenance Request and requires an additional level of security. You will only be able to Add Arrangement(s) and define authorities if you have been assigned Admin (Administrator) permissions and have a security token. Ensure that you have the Arrangement Number and Arrangement Holder Type for each Arrangement you are adding. Important information This guide is published solely for information purposes. As this guide has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances and if necessary seek the appropriate professional advice before acting on the information in this guide. Where this guide is inconsistent with the Current Terms and Conditions for Business Finance or Interest Rate Reset Management Agreement, or the CommBiz Terms and Conditions, the Current Terms and Conditions for Business Finance and the CommBiz Terms and Conditions prevail to the extent of such inconsistency. 1 CommBiz User Guide Add Arrangement(s) www.commbiz.com.au

Definition of Terms Arrangement An Arrangement is the particular facility under which the Bank makes financial accommodation available to you. For example, a Market Rate Loan is an Arrangement that provides an umbrella limit offering multiple Loan Accounts. Arrangement Type An Arrangement Type is a specific banking product (such as Bank Guarantees or Market Rate Loan) that an Arrangement is for. Arrangement Number The unique number / identifier for the Arrangement. This can be found in the Offer Document and Account Confirmation document. For Market Rate Loans - this is known as the Facility Number. Arrangement Holder Type An Arrangement Holder Type is the structure of the borrower / facility holder that the Arrangement is for - this can be a Company, Government, Incorporated Association, Partnership / Joint, Sole Proprietor / Firm, Trust and Unincorporated Association entity. Authoriser(s) An identified individual that has been granted permission to submit transaction(s) on the CommBiz Service for specific products. Available Balance The amount available for Drawdown or Balance Increase when the Arrangement is not drawn up to the Limit. Balance Decrease / Decrease Repayments to reduce the Loan Balance of a Loan Account on Reset Date. Balance Increase / Increase Subsequent Drawdown from the Available Balance of an Arrangement to a Loan Account on Reset Date. Consolidation Combine two or more Loan Accounts with the same Reset Date under an Arrangement into an existing Loan Account with a consolidated Loan Balance. Current Reset Date Current or past Reset Date of the Loan Account. Dashboard A CommBiz page providing a summary view of your Arrangements, Loan Accounts and Service Requests at a point in time. Electronic Facility Authority The Electronic Facility Authority is the authority form submitted by a CommBiz Administrator to grant individual(s) the ability view and/or transact on specific Arrangements on CommBiz. Identified / Unidentified User An Identified User is an individual that has completed identification and verification checks with the Bank. An Unidentified User is an individual that has not completed identification / verification checks with the Commonwealth Bank. Unidentified Users must complete these checks before the user can submit a Maintenance Service Request. Loan Funding Date The date on which the Bank debits the requested amount from your Available Balance to a Loan Account. Maintenance Service Request / Service Request A Maintenance Service Request is an administration task raised by a CommBiz user to make changes to their CommBiz products, profile and/or authorities. New Drawdown A new request to Drawdown from the Available Balance of an Arrangement. Next Reset Date Reset Date in the future determined by the Current Reset Date and Rollover Period. 2 CommBiz User Guide Add Arrangement(s) www.commbiz.com.au

I. Add an Arrangement(s) 1. Open your internet browser, visit www.commbiz.com.au and log in to CommBiz using your password AND your token password from your security token. 2. On the top menu, click Admin > Maintenance Requests. The Find Maintenance Request page is displayed. 3 CommBiz User Guide Add Arrangement(s) www.commbiz.com.au

3. On the left menu, click Add Arrangement(s). The Add Arrangement(s) page is displayed. Select an Arrangement Type from the drop down menu and click Next. Note: An available Arrangement type is Market Rate Loan. 4. The Arrangement Number field and Arrangement Holder Type drop down menu is displayed. Enter the Arrangement Number that you wish to add. 4 CommBiz User Guide Add Arrangement(s) www.commbiz.com.au

5. Select an Arrangement Holder Type from the drop down menu. Click Add. Note: The available Arrangement Holder Types are Company, Government, Incorporated Association, Partnership / Joint, Sole Proprietor / Firm, Trust and Unincorporated Association. Note: Ensure that an appropriate Arrangement Holder Type is selected as the Electronic Facility Authority form is generated based on the holder type. 6. The new Arrangement is added. You can Edit or Delete this newly added Arrangement. To add another Arrangement repeat steps 3-5. 5 CommBiz User Guide Add Arrangement(s) www.commbiz.com.au

7. When you are finished, click Next. The Arrangement Summary page is displayed with details of all the Arrangements added to the Maintenance Request. 8. You can continue to define authorities for the added Arrangement(s) refer Part II. Define an Electronic Facility Authority. If you wish to define authorities another time, you can submit the Add Arrangement(s) request by clicking Next. Go to Part III. Finalise the new Arrangement(s) Request to complete. Note: Added Arrrangement(s) that do not have defined Authorisers will remain View Only on your CommBiz Service. Other users linked to the same CommBiz Service will be able to see the Arrangement(s) but will not be able to authorise transaction(s) on the specific Arrangement(s). 6 CommBiz User Guide Add Arrangement(s) www.commbiz.com.au

II. Define an Electronic Facility Authority 1. To define a new authority for a specific Arrangement, tick the ü checkbox next to the Arrangement(s) and click Define Authority. The example displayed below has a number of Arrangements added to the same request. Note: To define an Electronic Facility Authority for multiple Arrangements, the Arrangement Type and Arrangement Holder Type must be the same across these accounts. 2. The Define Electronic Facility Authority page is displayed with three options. You can define a new Electronic Facility Authority, add the Arrangement(s) to an existing Electronic Facility Authority, or copy and edit an existing Electronic Facility Authority. All of these options will take you through a series of screens required to define the Electronic Facility Authority. To Define a new Electronic Facility Authority, select the radio button next to the first option and click Next. Note: The above page is not displayed if the Electronic Facility Authority is defined for the first time for a CommBiz service. The page in step 4 is displayed instead. 7 CommBiz User Guide Add Arrangement(s) www.commbiz.com.au

3. The Arrangement Authorisers page is displayed. To add an Identified User, select the individual and click Add. Note: The Identified Users drop down menu lists individuals linked to the same CommBiz Service and have been successfully identified by Commonwealth Bank. 4. The Identified User is displayed as a selected Authoriser in the Authoriser table. If you wish to add additional Identified Users, repeat step 3. 8 CommBiz User Guide Add Arrangement(s) www.commbiz.com.au

5. If the user you wish to add is not listed, select Add Authoriser in the dropdown and click Add. The Add / Edit Authorisers page is displayed. Note: The Service Users drop down menu lists users that are currently linked to the CommBiz Service. You can select a user from this dropdown to add or edit. Ensure that all fields marked with a red asterisk (*) are completed. When you are finished, click Add. Note: You can identify a user by linking the individual to an existing Commonwealth Bank account. Start by selecting an Account Type drop down and enter the individuals account details. 6. If there are no users available in the Service Users list fill out the form to add details about a new Authoriser. Ensure that all fields marked with a red asterisk (*) are completed. When you are finished, click Add. 9 CommBiz User Guide Add Arrangement(s) www.commbiz.com.au

7. The Arrangement Authorisers page is displayed with the new Authoriser listed. You can Edit details of an Authoriser or Delete an existing Authoriser. To add additional Authorisers, follow steps 3-6. When you are finished, click Apply Authority. Note: If the user is unidentified a red cross is listed next to their name. Commonwealth Bank will conduct identification checks on this individual before adding / linking them as an Authoriser for your Arrangement. 8. The Arrangement Summary page is displayed. You can also Edit or Delete the list of Authorisers for this Arrangement. To define authority for other arrangement(s) in the same request repeat steps 1-8. When you are finished, click Next. 10 CommBiz User Guide Add Arrangement(s) www.commbiz.com.au

III. Finalise the new Add Arrangement(s) Request 1. The Confirm Details page is displayed with details of the new Arrangement(s) and defined Authorisers (if any). You can review and/or modify. When you have finished, click Confirm to submit the request. 2. The Add Arrangement(s) Confirmed page is displayed with the CommBiz Request Number for future references. 3. Under CommBiz Forms, you must print, complete, sign and return the form(s) shown before your Arrangement(s) and defined Authorisers will be finalised. 4. Your must tick the check box next to Maintenance request forms have been saved/printed before clicking the OK button. You will now be returned to the Find Maintenance Request screen. 11 CommBiz User Guide Add Arrangement(s) www.commbiz.com.au