Welcome to the... CU*BASE LENDING TOOLS WEBINAR SERIES GETTING THE MOST OUT OF YOUR CU*BASE LOAN ORIGINATION SYSTEM
Opportunities to Learn Lending Web Conference Sessions 2 Tuesdays from 2:00p 3:00p ET January 19 January 26 February 2 February 9 February 16 February 23 March 1 March 8 #1 of 8: Driving Income and Efficiencies from Your Loan Servicing Solutions #2 of 8: Building a Better Loan Factory #3 of 8: Making Money and Maximizing Opportunities in the Loan Application #4 of 8: Putting the Marketplace to Work to Deliver Thousands of Loan Leads to Your Team #5 of 8: Making Online Loan Leads a Successful Business Line #6 of 8: How Many Indirect Channels Do You Have Working For You Today? #7 of 8: Member Profitability and Driving Success Stories into Your Existing Portfolio #8 of 8: Making Automated Underwriting a Key Success Factor at Your Credit Union To register: http://www.cuanswers.com/education/?cat=13
Driving Income and Efficiencies from Your Loan Servicing Solutions MANAGING YOUR LOAN CATEGORY CONFIGURATIONS CU*BASE LENDING TOOLS WEBINAR SERIES #1 OF 8
Today s Agenda 4 Configuring Loan Category Codes General Servicing Parameters G/L and Payment Matrix Settings Special Mortgage and Interest-Only Settings Open Credit Payment Change Settings Online Credit Cards: Standard Settings, Payment Matrix & Fee Settings, Managing Rates The 5 Best Features You Aren t Using: #1: Business Unit #2: Delinquency Notice Types #3: Ratio Scorecard #4: Payment Change Notices #5: Promo Rates
How to Learn More 5 To learn more about any of the controls available for your loan categories, use the help button on any of these screens
Configuring Loan Category Codes 6
Loan Category Configuration 7 Access the tool: 1. Loan Products menu (MNCNFB) 2. Loan Category Configuration 3. Select a code OR Enter an unused alphanumeric code Loan Category codes can be letters, numbers, or a combination (1,296 possible codes!) BE CAREFUL: Any changes will take effect immediately! If you re thinking about modifying your loan categories or setting up new servicing parameters, contact Lender*VP and let us help!
General Servicing Parameters 8 Best Features You Aren t Using #1: Business Unit
General Servicing Parameters 9 Best Features You Aren t Using #1: Business Unit Use a business unit to organize groups of loan categories with similar management and tracking requirements Faster and more targeted analysis on dashboards More efficient processing on the lending queue
General Servicing Parameters 10 Controls to help tellers handle payments made over the counter Controls for better separation of duties
General Servicing Parameters 11 Best Features You Aren t Using #2: Delinquency Notice Types Save money by using targeted notices unique text and date ranges for 4 different types
General Servicing Parameters SETTING UP A RATIO SCORECARD 12 Best Features You Aren t Using #3: Ratio Scorecard Give this member an A! These show up on the Loan Officer Worksheet are you still using our defaults?
General Servicing Parameters PAYMENT CONTROLS 13 TIP: Also don t forget about payment sweep accounts members can still pay any way they like, but less maintenance for you!
General Servicing Parameters AUDIO/ONLINE BANKING SETTINGS 14 TIP: You might deactivate this for commercial loans with special payment terms where you like to require special back-office handling
G/L and Payment Matrix Settings 15 Sample 1: Closed-end Loan Prevent fat-finger errors and loan amounts outside of your policy limits Loans can be written off to more than one category (secured, unsecured, mortgage, etc.) Post a portion of every payment to a G/L (auto leases, forced savings)
Special Mortgage and Interest-Only Settings 16 Sample 2: Interest-only LOC Remember escrows aren t just for 360s Coming soon...stepdown interest-only LOCs
Open Credit Payment Change Settings 17 Sample 1: Interactive Pmt Changes What s a grace period? If a member takes a draw, they won t have to make a payment for at least this many days
Open Credit Payment Change Settings 18 Sample 2: Monthly Pmt Changes Could you cut back on the # of notices you produce? Best Features You Aren t Using #4: Payment Change Notices TIP: Do you need to print notices for things that are already included on member statements?
CREDIT CARDS ONLY: Standard Parameters 19 Most of what s configured here is now governed by regulation
CREDIT CARDS ONLY: Payment Matrix & Fee Settings 20 Maybe some opportunities for new fee income?
CREDIT CARDS ONLY: Managing Your Rate Buckets 21 Best Features You Aren t Using #5: Promo Rates TIP: Use Next Suggested Product and Member Connect to market promos to your target audience for FREE Do your credit cards will have only the 3 default rate buckets?
CREDIT CARDS ONLY: Managing Your Rate Buckets 22 Any transactions that post during this period automatically get this rate TIP: Leave the promo rate in place for the life of that balance, or revert the balance back to the default rate when the promo is over, your choice TIP: Promos automatically go to everyone, but remember you can also give individual members a special deal
Next week... 23 Join us on January 26 for Class #2! Register: http://www.cuanswers.com/education/?cat=13