Workshop on Enhancing Access to Formal Financial Services in Indonesia Shangri-la Hotel in Jakarta 9-10 December 2009 AGENDA (DRAFT)

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Workshop on Enhancing Access to Formal Financial Services in Indonesia Shangri-la Hotel in Jakarta 9-10 December 2009 Day 1-9 December, 2009 AGENDA (DRAFT) Ver. 5 December 2009 8:15 Registration 9:00 Welcoming Remarks Sharing the WB view on A2F issue and how the WB could contribute for improving access to finance 9:10 Welcoming Remarks Sharing the views and support of the Netherlands to improve access to finance in Indonesia 9:20 Keynote Speech Sharing the government views and strategy on access to finance issue 9:40 Session 1: (Plenary) Current Development on Access to Finance Issue & Country experiences: This session will overview recent development/trend on financial inclusion initiative around the globe. Experiences of other countries with strategies, obstacles, and results will be presented. Overview on the impact of global financial inclusion initiative William, E. Wallace, Acting Country Director, the World Bank Indonesia HE. Ambassador Dr. Nikolaos van Dam, Embassy of the Kingdom of Netherlands Dr. Ahmad Fuad Rahmany, Chairman, Capital Market and Financial Institution Supervisory Agency ( BAPEPAM-LK) Moderator: P.S. Srinivas, Lead Financial Economist, World Bank Jakarta Office Country Experiences: Indian experience on Access to Finance Sharing international experiences with Participants Narasimhan Srinivasan, Expert advisor and Independent consultant in development finance, agricultural finance, microfinance, rural development (former Chief General Manager, National Bank for 1

Agriculture and Rural Development, India) New Initiatives and Trends in Financial Inclusion: AFI s experiences 11:00 Coffee break 11:20 Session 2: (Plenary) Presentation on Findings of Access to Finance Study This session will present the findings of Access to Finance studies (nationwide and TKIs). Supply side conditions, demand side conditions, current state of access to finance, and some policy recommendations will be discussed. Bido Achmad Budiman, Policy Program Manager Asia, Alliance for Financial Inclusion (AFI) Moderator: Adam Sack, Country Manager IFC Indonesia Presentation on Findings of Access to Finance Studies (Both nationwide and migrant workers study) Presentation of findings and Policy Recommendations from A2F report Yoko Doi, Financial Specialist, World Bank Jakarta Office Indonesian views on Access to Finance Issues Presenting government views on Access to Finance issue, what has been done, and future strategy. Raden Pardede Senior Advisor to Ministry of Finance for Financial Services Q&A (15 minutes) 13:00 Lunch 14:00 Session 3: Plenary Session Beyond credit; Financial inclusion & Broader Access to Finance, Usage & Access Regulatory issues on MFIs Implication to Poverty Reduction and Economic Growth Credit vs. broader financial services/products (Universal savings, Microinsurance, other financial services) Moderator: Suhardi, Director, LP3ES Nataliya Mylenko, Program Manager, CGAP Halim Alamsyah, Director, Banking Research and Regulation, Bank Indonesia Yoopi Abimanyu Head of Research & Technology, Bapepam-LK 2

15:15 Coffee Break Session 4: Concurrent Breakout Group Discussions 15:30 17:00 Session A : The Role of Technology in Increasing Access to Financial Service (Mobile Banking) This area holds a great deal of promise for extending access because of the low per unit costs involved. But a necessary condition for success is a regulatory framework that permits commercial agencies to operate on a large scale. Experience in other countries, possible gained benefits, and some regulatory issues will be discussed. Panel Discussion: - Telco-led - Bank-led - Third party-led - Regulator Moderator: Bido Achmad Budiman, Policy Program Manager Asia, Alliance for Financial Inclusion (AFI) Panelists: (TBC) John Ure, Telecommunications Research Project (TRPC) Hong, Kong Reyhan, Telkomsel TBC Dr. Ir. Ashwin Sasongko, Director General of ICT Application Ministry of Communication & Information & Technology TBC Puji Atmoko, Team Head of Management of Payment Systems, Bank Indonesia 15:30 17:00 Group B The role of MSME finance in Financial Inclusion Initiative Needs of Access by MSMEs Moderator: Djauhari Sitorus, Financial Sector Specialist, The World Bank Current situation of SME Finance in Indonesia, who provides SME credits in Indonesia (SME finance, Banking, Pawnshop, Venture Capital, Leasing) Ratna E. Amiaty Director of BPR Monitoring Directorate, Bank Indonesia Drs. Moch. Ihsanudin Head of Department for Venture Capital, Leasing and Finance Company, Bapepam-LK 3

15:30 17:00 Group C Financial Inclusion Strategy for Migrant Workers Migrant workers need access to financial services to help them through the three stages of migration. In pre-departure stage, cheaper credit sources are vital for them. Limited knowledge and high risk profile are the two main problems. During migration access to remittances and insurance services are important. Once again insufficient knowledge, limited time to access, and low understanding of the claim procedures are the major hindrances. In post-migration, access to savings and credit service would be beneficial. Low ability to save, poor credit profile and inappropriate financial instruments are some of bigger obstacles. The discussion will focus on finding solutions to these problems. Migrant Workers & Access to Finance (Remittance, Credit, Savings, & Insurance); Financial Literacy Training Where is the gap? Needs and Barriers to access to finance for Migrant Workers? Financial Literacy? Solution to lift up the barrier? What government can do? Chair: Yoko Doi, Financial Specialist, Access to Finance, The World Bank Lisna Yoeliani Poeloengan, Director of Empowerment, National Board for the Placement and Protection of Indonesian Overseas Workers Triono Widodo, Director of Directorate of Economic and Monetary Statistics, Bank Indonesia Ir. Bobby Hamzar Rafinus, MIA Assistant Deputy Minister of Macro Policy Analysis for Coordinating Ministry of Economic Affairs Rodolfo Francisco Wehrhahn, PhD Senior Insurance Specialist, The World Bank (Mexico case, especially, insurance for migrant workers) 17:00 Session 5: (Plenary) Summaries by Chairpersons of each session on findings from the Breakout Sessions. To share outcomes and recommendations from concurrent breakout sessions Moderator: P.S. Srinivas Lead Financial Economist, The World Bank Jakarta 17:45 Closing; End of Day 1 4

Day 2 10 December 2009 (MORNING SESSION) Ver. 5 December 2009 8:15 Registration 9:00 Session 6: Private Sector view on Access to Finance Issues Moderator: Roger Thomas Moyes Program Manager, Access to Finance, Advisory Services IFC Indonesia Lauren Sulistiawati Director of Retail Banking nt Director, Bank Permata Sulaiman Arif Arianto, Director, BRI Setiawan Sudarmaji, General Manager Micro Business, Bank Bukopin Awaiting Confirmation Tenny Yanutriana, Department Head of International Affairs Department Perhimpunan Bank Perkreditan Rakyat Indonesia (Perbarindo) 10:10 Session 7: Products/Services needed by underserved populations; What work and what doesn t Product/service development for the financially excluded population should not sacrifice the business model of the financial institution to ensure its sustainability. Push from the government, a set of feasible minimum standards for access to financial services, and the right incentives to the financial institutions will be discussed. Untapped market? To what extent the private sector can do? Sustainable business model? Linking with Government program as entry point of access to finance for the poor (CCT, UCCT), KUR program Chair: P.S. Srinivas, Lead Financial Economist, World Bank Jakarta Office Panelists: Narasimhan Srinivasan, Expert advisor and Independent consultant Ai Ando Ragatz, Team leader of PNPM Mandiri Revolving Loan Fund Capacity- Building and Sustainability Project, the World Bank Jakarta 11:10 Coffee Break 11:30 Session 8 : Public-private Partnership Role in Financial What is the benefit to have publicprivate partnership in financial Moderator: Berly Martawardaya, Economist, University of Indonesia 5

Inclusion Strategy This session will overview the benefits of having public-private partnership for tackling the problems in financial inclusion initiative, some possible partnership structure from other countries, bank-led initiated partnership program, and NBFIled initiated partnership programs. Q&A (15 minutes) inclusion strategy? Looking from international experience, the role of banks and NBFIs. Nataliya Mylenko, Program Manager, CGAP Eugene K. Galbraith, President Commissioner BCA Drs. Erlangga Mantik, The Coordinating Ministry of Economic Affairs 12:45 The Way Forward/Recommendations 13:00 Closing Remarks Day 2 (WB) 13:10 Lunch P.S. Srinivas, Lead Financial Economist, The World Bank Jakarta office 6