IFRS 17 Insurance Contracts Standard Presentation to the EFRAG Board. Mark FitzPatrick Chief Financial Officer Brussels 14 September 2017

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IFRS 17 Insurance Contracts Standard Presentation to the EFRAG Board Mark FitzPatrick Chief Financial Officer Brussels 14 September 2017

Proposed Agenda - Context - Overarching considerations - Prudential Group s long-term insurance business - Development of the standard and insurers current reporting - Prudential perspective : Aspects that give rise to uncertainty over the combined effect - Complex and wide ranging changes to requirements - Multiple accounting options and judgements - Operationally complex and expensive - Untried and untested model - Conclusions - Testing needed over 2018 - Implications for endorsement process - Discussion session 2

Context Overarching considerations Importance of IFRS 17 and EFRAG endorsement process to Prudential Group. Listed in UK, US, Hong Kong and Singapore Asian operations are significant and local regulators look to IFRS as reporting basis Considerable proportion of Prudential shareholder base sourced from EU countries Importance of ensuring IFRS 17 is right for the industry. The standard needs to be demonstrably a basis of reporting that is: Comparable between companies and from period to period Reflects business performance Understandable by users in practice Enables predictive usage, and The benefits outweigh the costs EFRAG endorsement process is key to ensuring a standard that is fit for purpose 3

Context: Prudential Group s long-term insurance business Total Long-term insurance 2016 bn Asia US UK Key focus for customers Protection and regular savings Principal products - Unit linked & riders - Other savings products Retirement planning - Variable annuity - Fixed annuity - Fixed index annuities Asset accumulation & retirement solutions - With-profits & similar products - Annuities in payment IFRS (Current IFRS 4 basis) Operating profit* Total assets Liabilities to policyholders Shareholders equity 4.4 466.1 403.3 15.9 16% 14% 35% 30% 42% 42% 33% 47% 42% 42% 37% 18% European Embedded Value and other metrics New business - sales** - profits Operating profit* Underlying free surplus generation Shareholders equity 6.3 3.1 5.7 4.1 40.9 32% 46% 57% 66% 54% 45% 29% 25% 35% 25% 18% 9% 11% 23% 25% * Based on longer-term investment returns ** Annual premium equivalent: regular premium plus 1/10 th of single premiums 4

Development of the standard and insurers current reporting I AI S B A S B Development of the standard First Exposure Draft Substantial revision Second Exposure Draft Variable Fee Approach Model IFRS 9 deferred for insurers IASB 6 topic limited outreach Major changes to requirements for level of aggregation and transition IFRS 17 issued 2009 2010 2011 2012 2013 2014 2015 2016 2017 I N D U S T R Y Enhancements reflected in insurers current reporting IFRS reporting enhancements (for example operating profit, sources of earnings, movements in policyholder liabilities) Embedded value reporting; movement analysis, free surplus generation, VIF monetisation Other metrics, new business analysis, payback periods, IRRs Regulatory capital disclosure Solvency II disclosures 5 Full suite of IFRS 17 requirements settled after much iteration only very recently with some late changes for some key aspects Insurers have developed extensive supplementary reporting measures alongside IFRS4 basis results. These measures will likely continue to be used for the foreseeable future. It is important that uncertainties over whether IFRS 17 is a clear step forward are addressed thoroughly whilst the currently stable platform is maintained.

Prudential perspective : Aspects that give rise to uncertainty as to the overall effect of the standard a) Complex and wide ranging requirements, policy and choices, and judgements The combined effects of these factors are not yet fully understood. b) Operationally complex and expensive We propose that the EFRAG endorsement process needs to include comprehensive testing to provide the necessary level of assurance. c) Untried and untested model 6

a) Complex and wide ranging changes to requirements Basic building block approach Accounting treatment of changes in components of the balance sheet Flows to income or equity Updated estimates related to future coverage Contractual Service Margin Risk Adjustment Accretion of interest Release of CSM Release from risk Changes in discount rate Income statement (underwriting result) Changes in cash flows related to past and current services Income statement (investment result) Changes in cash flows related to future services Best Estimate Liability Unwind of discount rate Changes in discount rate Other Comprehensive Income (optional presentation) 7

Multiple areas of complexity for the whole IFRS 17 model Detailed disclosures Presentation Variable fee approach Modified BBA Building Blocks Approach Premium Allocation Approach Measurement Measurement model necessarily complex to reflect different types of product Fundamental change on all aspects for measurement, presentation and disclosures In addition, multiple policy choices, options and judgements will be applied by companies 8

b) Operationally complex and expensive Operational impact on actuarial and finance systems RA calculation Sales systems Policy admin systems Asset management systems Cohort flagging Data extraction Assumptions Cashflow models Analysis tools CSM solution Data storage Internal capital model Reporting tools Market data Other data Systems requiring change General ledger & financial management tools New systems required Business management tools 9 The level of operational requirements are fundamentally different to those under current accounting. Implementation of the new reporting process will be complex, take time and require significant scarce resource Fundamental reconfiguration and enhancement to systems and processes required

Differences between Solvency II and IFRS 17 Theory differences Detailed disclosures Operationality challenge Working day timetable Measurement X Level of granularity. The level of operational requirements are also very different to those under Solvency II. Solvency II cost UK headquartered groups and companies in excess of 3 billion. On any reasonable assessment IFRS will cost them 1 billion to 2 billion. Extrapolation of these estimates to the total across Europe will give rise to tens of billions of euros of implementation cost. 10

Different focus of Solvency II and IFRS reporting and fundamentally different detailed disclosures Solvency II IFRS 17 Focus SCR Balance sheet Equity Income statement Focus Focus: Own funds (Capital requirement) Excess capital Focus: In period performance P&L, OCI and CSM emergence IFRS equity Reporting requirements: Sensitivities Pillar 3 (mostly balance sheet focused) SFCR RSR Disclosure: Explanation of recognised amounts including reconciliations Significant judgements Nature and extent of risks Sensitivity analysis Although there are some reconciling elements, the focus of stakeholders between the two methods is very different 11

Changes required to Solvency II actuarial models to enable IFRS17 results Non-participating business: UK annuities PCA non-linked protection Discount rate Top-down or bottom up rate reflecting characteristics of liabilities. Multiple locked-in discount rates require multiple model runs. Participating business: UK & PCA with-profits PCA unit linked Jackson variable annuities Jackson spread Discount rate reflects dependence of cash flows on returns on underlying assets. Fixed cash flows Variable cash flows Detail of output Although cash flows are similar to Solvency II, there are differences in some areas (e.g. overhead expenses, contract boundaries). A single material difference to Solvency II will result in additional model runs. N/A Consistent with differences in discount rate between IFRS 17 and Solvency II there will be differences in projected earned rates and economic scenarios used to value options & guarantees. Significant increase in detail of output to support: Unlocking of CSM Presentation (e.g. separation of investment component) Disclosure requirements (e.g. roll-forwards, separation of contracts in asset/liability position) Granularity Significant increase in granularity of output (e.g. by annual cohort and 3 profitability groups) Reporting timetable IFRS 17 reporting timetable is accelerated compared to Solvency II reporting timetable. Multiple reporting processes will need to be carried out in parallel. Actuarial models and IT infrastructure will require significant enhancement to facilitate: Alternative assumptions Increase in the number of runs More detailed and granular output Faster processing 12

Operational complexities Granularity IFRS 17 Separate unit of account for: Portfolios Level of profitability (3 groups) Annual cohorts Solvency II Unit of account is at the level of Homogeneous Risk Group (similar to IFRS 17 portfolio) IFRS 17 is fundamentally more granular for determining CSM Timetable for production and review of results will need to be very closely aligned for reporting deadlines to be met. Working day timetable The need for timely financial reports will drive a requirement for parallel processes but different systems (and possible different teams) will be required to support each reporting framework. Reconciliation requirements Balance sheet reconciliation: Between Solvency II own funds and IFRS 17 shareholder equity Between Solvency II BEL and IFRS 17 BEL Reconciliation of profit drivers: Between release of CSM and risk adjustment under IFRS 17 and movement in Solvency II own funds Significant effort will be required to explain the difference between IFRS 17 and Solvency II disclosures 13

Summary illustration of multiplicative effects on impact of requirements Multiple accounting options and judgements Policy and option choices Transition Risk adjustment Discount rate OCI or FVTPL Judgmental areas Complexity and known theory concerns Inconsistent treatment of economically similar contracts Accounting mismatches Hedging Use of locked in discount rate Treatment of reinsurance Asymmetric treatment of losses (P&L) and gains (CSM) when combined with required level of aggregation Very challenging Rubik s cube which gives rise to uncertainties as to how the standard will work in practice 14

c) Untried/untested model - Transparent process with the industry as the IASB has developed its requirements - Extensive changes following the 2010 and 2013 Exposure Drafts - Approach to participating contacts revamped in 2015 following CFO Forum representations but scope of VFA limited to certain criteria. - IASB outreach in 2016 limited to 6 topics of a very complicated model and confined to understandability and operationality of the proposals as they stood then. This then led to significant changes to the requirements for level of aggregation and Transition, for determining the CSM in the opening balance sheet. Final important step is to test the application of the standard to provide sufficient assurance as to whether the standard is fit for purpose. 15

Conclusions What is needed? Sufficient quantitative evidence on whether IFRS17 will in practice meet the necessary criteria for such a fundamental change in requirements Comprehensive testing over 2018, recognising that the findings need to emerge in a timely manner, with work in progress conclusions at stages throughout the year, to enable a smooth endorsement process. The testing approach needs to reflect a realistically pragmatic approach to what is possible in the time available Needs to be sufficiently focused to deliver conclusions on known problem areas and Provide a comprehensive enough approach as to whether the criteria for the standard are met in practice and whether it is resilient to stress effects It is important for shareholders, investors, and the wider financial community that IFRS17 is a robust accounting standard that is fit for purpose. We stand ready to support the EFRAG testing for such a fundamental change to the industry. 16