Palabora Mining Company Limited Registered in the Republic of South Africa, 1 Copper Road Phalaborwa, Registration No 1956/002134/06

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Promotion of Access to Information Act Manual Introduction Mission and group operations in brief Palabora Mining Company extracts and beneficiates copper and by-products from an underground mine in the Limpopo Province. A significant proportion of the finished product is exported. It is the primary aim of the company, a member of the worldwide RIO TINTO group, to achieve excellence in all aspects of its activities and to develop the company s resources and assets for the maximum benefit of its shareholders, employees, customers and the community in which it operates. It is the company s firm belief that efficient and profitable operations go hand in hand with high-quality products and comprehensive and effective safety, health and environmental protection programmes and the company aims to apply best contemporary practice in all these areas. January 2003 A copy of this manual will be available for inspection at the Human Rights Commission, at Palabora Mining Company Limited Registered Office and on the following website: www.palabora.com 1 of 19

SCOPE OF MANUAL This manual has been prepared in respect of the Palabora Mining Company Limited (Palabora) and the Rio Tinto South Africa group of Companies, including the Palabora Foundation as well as the following companies:- Rio Tinto South Africa Limited 1952/001690/06 Palabora Holdings Limited 1956/002134/06 Rio Tinto Management Services South Africa 1957/000448/07 (Pty) Limited 2 of 19

PART A CONTACT DETAILS SECTION 51(1) (a) POSTAL ADDRESS: P O BOX 65 PHALABORWA 1390 STREET ADDRESS: 1 COPPER ROAD PHALABORWA 1389 TELEPHONE NUMBER: 015-780 2911 FAX NUMBER: 015-781 0448 DESIGNATED HEAD OF THE PRIVATE BODY: ENQUIRIES: (INFORMATION OFFICER) KN Mathole keith.mathole@palabora.co.za PART B HUMAN RIGHTS COMMISSION USER S GUIDE SECTION 51 (1) (b) In terms of Section 10 of the Promotion of Access to Information Act Number 2 of 2000 (herein after referred to as the Act) the Human Rights Commission is required to prepare a user s guide. The Guide is available from the South African Human Rights Commission. Please direct any queries to: The South African Human Rights Commission: PAIA Unit The Research and Documentation Department Postal address: Private Bag 2700 Houghton 2041 Telephone: +27 11 484-8300 Fax: +27 11 484-0582 Website: www.sahrc.org.za Email: PAIA@sahrc.org.za 3 of 19

PART C SECTION 51 (1) (d) RECORDS KEPT UNDER THE FOLLOWING LEGISLATION ACCOUNTING AND FINANCE Income Tax Act, No 58 of 1962 Stamp Duties Act, No 77 of 1968 Value Added Tax Act, No 89 of 1991 HUMAN RESOURCES Basic Conditions of Employment Act, No 3 of 1983 Employment Equity Act, No 55 of 1998 Manpower Training Act, No 56 of 1981 Skills Development Levies Act, No 9 of 1999 Unemployment Insurance Act, No 30 of 1966 Wages Act, No 5 of 1957 Workmen s Compensation Act, No 30 of 1941 Compensation for Occupational Injuries and diseases Act 130 of 1993 ENVIRONMENTAL/ECOLOGY National Environmental Management Act, No 107 of 1998 COMPANY SECRETARIAL AND ADMINISTRATION Companies Act, No 61 of 1973 SAFETY Mine Health and Safety Act 29/1996 and Regulations Occupational Diseases in Mines and Works Act 78/1973 and Regulations Occupational Health and Safety Act 85/1993 and Regulations Minerals Act No 50 of 1991 4 of 19

PART D Section 51(1) (e) of the Act requires sufficient detail to facilitate a request for access to a record of the private body, a description of the subjects on which the body holds records and the categories of records held on each subject. The Palabora Information Officer, acting under the supervision of the head of the body, has been delegated with the task of receiving and co-ordinating all requests for access to information in terms of the Act. Requests should accordingly be directed to the Information Officer at the address referred to in Part A, must substantially correspond with form C of Annexure B to Government Notice No. R. 187 dated 15 February 2002, and should be specific in terms of the information requested. If the requester is uncertain as to the specific description of the record concerned, he/she is invited to contact the Palabora Information Officer who will assist in identifying the information concerned. The Rio Tinto South Africa group holds information on the subjects underlined and listed below. Reflected beneath each subject is a broad indication of the categories of records held on each subject: ACCOUNTING AND FINANCE Accounting (financial and management) Annual financial statements Auditing Audits Banking Bookkeeping Budgets Capital expenditure Costs Creditors Debtors Estimates Forecasts Forex Loans Project Finance Reports Revenues Shares Stores Taxation Tenders Warrants 5 of 19

COMPANY SECRETARIAL AND ADMINISTRATION Archive Records Agreements and Contracts Aircraft Management and Safety Annual Financial Statements Annual General Shareholder s meetings, minutes and agendas Appointments Associated Companies information Audits Budgets Certificate of Incorporation Certificate to Commence Business Circulars to shareholders Companies Act records Corporate Identity Correspondence general Countries General and specific information Directorate Directors Attendance Registers Directors board meetings, minutes and agendas Directors committee meetings (minutes and agendas) Group Company information Joint Venture Companies Information Legislation various Licences Maps/drawings Memorandum and Articles of Association Projects Property Leases Property Registers Register of Directors and Officers Scholarships Share Certificates Share Registers Signing Authorities Statutory Information Stock exchange listings Strategic planning Subsidiary Companies information Title Deeds - various ENVIRONMENTAL/ECOLOGY Buildings/property Conservation Correspondence Environmental issues Game Count and Audit Hunting ISO 14001 Minutes Occupational hygiene Permits Projects Rehabilitation Remote sensing Reports Research Transport Various Registers Water 6 of 19

HISTORICAL/ARCHIVES 546 Investments (Pty) Limited Photometric Sorters (Pty) Limited Account Records Penink (Pty) Limited Agreements Various RDK Exploration (Pty) Limited Blaaubank Minerals (Pty) Limited Reports Certificates Various Rio Tinto Minerals Development Ltd Constitutions Company Rio Tinto Air Services (Pty) Limited Correspondence Rio Tinto Exploration (Pty) Limited Directors Board Meetings Minutes, Rio Tinto Exploration Agendas and Correspondence Bophuthatswana (Pty) Limited Drawings Technical and Historical Rio Tinto Holdings Limited Employee Record of Service Rio Tinto Insurance Brokers (Pty) Limited Game Estates (Pty) Limited Rio Tinto Namibia (Pty) Limited General Manager s Records Rio-Carb (Pty) Limited Haib Exploration (Pty) Limited RTZ Pension Partners Hans Merensky Country Club Secretarial Records Jetstream South Africa Limited Small Ventures Legal Records The Kunene Mining Company (Pty) Limited Mafikeng Diamonds Limited The Rio Tinto Pension Partners Mandoval Vermiculite (Pty) Limited Tinto Africa (Pty) Limited Maps Tinto Africa Exploration (Pty) Limited Middleton and Andersen (Pty) Limited Tinto Exploration Ventures (Pty) Ltd Minutes Tinto Holdings (South Africa) Limited Ore Sorters Africa (Pty) Limited Tinto Minerals (Pty) Limited Photographs Tinto Mining Developments (Pty) Limited Palabora Finance (Pty) Limited Title Deeds Palasearch (Pty) Limited Transvaal Copper Rod Company Pybus Insurance Limited Zirconia Sales (Pty) Limited 7 of 19

HUMAN RESOURCES Career Path Assessment Clinic/hospital service Complements and strengths Conditions of Employment Employee development Employment equity Housing Loans and Assistance Industrial relations Job Applications and Appointments Labour broker Minutes of Meetings Non trade union staff Personal Records Policies & procedures Reports Scholarships/bursaries Staff Accommodation Trade Unions INFORMATION TECHNOLOGY Contracts Various Correspondence Data maps Databases Disaster recovery E-commerce Internet Intranet Procedures and standards Research Security System documentation User liaison Y2K documentation LEGAL Acts and amendments Agreements/various Appointments Commercial Law Matters Commission of Inquiry Competition Law Court Cases and Judgements Disposal of Mineral Rights Environmental issues Health and Safety Legislation International Law Joint Ventures Land Claims Land Rights Legal Correspondence Legislative Bills Licenses, Permissions and Exemptions Mining and Minerals Law Opinions Other agreements Property Law Water Law 8 of 19

PENSION FUND Administration Booklets Claims Communications Deceased estates Declarations Dependants Employment Financial Forms Funds Medication Membership Projects Reconciliations Trustees minutes PUBLIC AFFAIRS AND PALABORA FOUNDATION Briefs and Announcements Charities Community and Social Responsibility Corporate Responsibility Environmental Awareness Functions HIV/AIDS Mine Visits Photographic Library Press Release Producer Relations Profiles Public Relations Publications In-house Shows, presentations and videos Social Responsibility Speeches Sponsorship PROPERTY See Company Secretarial and Administration PALABORA UNDERGROUND MINE Administration Accounting/Financial Capital Controls Commissioning Construction Contracts Engineering and design Environmental General Geology Legal/Political Materials Control Metallurgical 9 of 19 Personnel and Industrial Relations Pre-production Equipment Operation Procurement Project Management Quality Assurance Safety and Loss Control Specialist Reports Sales and Marketing Standard Specifications Technology Test work/prototypes

Mining (Project Specific) RESEARCH AND DEVELOPMENT Blueprints Technology Drawings Technology Feasibility studies Geological models Mineral resource management Patents Technology Procedures Projects Reports Technology Resource sampling Specifications Technical documents and notes 10 of 19

SALES AND MARKETING Advertisements Profiles Publications Sales and purchases Customers records Statistics Stock records SECURITY Ammunition and firearm registers Case Dockets Emergency Procedures Explosives Register Incident Logs Information Technology Investigations Police reports Polygraph results Profiles Projects / Various Reports / Various Surveillance System drawings Training X-ray Records SAFETY AND HEALTH Accident Investigations Chamber of Mines Correspondence Emergency Procedures Good Housekeeping Legal Appointments NOSA Information Policy and Procedures Registers / Various Reports / Various Safety Statistics Samrass Statutory Information SHE Minutes of Meeting SHE Records SHE Training The records are held at the registered office of Palabora Mining Company Limited. 11 of 19

PART E The Palabora Website www.palabora.com contains information on the following subjects: Annual and Interim Reports Company History Company Brochure Corporate Citizenship etc. Global Sales and Distribution Contact Details Social and Environmental Reports Operations On-line ordering Products Recent news and topics PART F FORM OF REQUEST The requester must use the prescribed form to make the request for access to a record. This must be made to the Information Officer. This request must be made to the address, fax number or electronic mail address of the body concerned [s 53(1)]. The requester must provide sufficient detail on the request form to enable the Information Officer to identify the record and the requester. The requester should also indicate which form of access is required. The requester should also indicate if any other manner is to be used to inform the requester and state the necessary particulars to be so informed [s 53(2)(a) and (b) and (c)]. The requester must identify the right that is sought to be exercised or to be protected and provide an explanation of why the requested record is required for the exercise or protection of that right [s 53(2)(d)]. If a request is made on behalf of another person, the requester must then submit proof of the capacity in which the requester is making the request to the satisfaction of the head of the private body [s 53 (2)(f)]. FEES A requester who seeks access to a record containing personal information about that requester is not required to pay the request fee. Every other requester, who is not a personal requester, must pay the required request fee: 12 of 19

The head of the private body must notify the requester (other than a personal requester) by notice, requiring the requester to pay the prescribed fee (if any) before further processing the request [s 22 (1)]. The fee that the requester must pay to a private body is R50. The requester may lodge an internal appeal or an application to the court against the tender or payment of the request fee [s 22(3)(b)]. After the head of the private body has made a decision on the request, the requester must be notified in the required form. If the request is granted then a further access fee must be paid for the search, reproduction, preparation and for any time that has exceeded the prescribed hours to search and prepare the record for disclosure [s 22(6)]. PART G AVAILABILITY OF THE MANUAL The manual is available for inspection at the Company Head Office at the address referred to in Part A, the South African Human Rights Commission, the Government Gazette and the Company web site referred to in Part E. PART H FEES IN RESPECT OF PRIVATE BODIES 1. The fee for a copy of the manual as contemplated in regulation 9(2)(c) is R1,10 for every photocopy of an A4-size page or part thereof. 2. The fees for reproduction referred to in regulation 11(1) are as follows: (a) (b) 13 of 19 For every photocopy of an A4-size page or part thereof For every printed copy of an A4-size page or part thereof held on a computer or in electronic or machine readable form (c) For a copy in a computer-readable form on - Rand 1,10 0,75 (i) compact disc 70,00 (d) (i) For a transcription of visual images, for an A4-size page or part thereof 40,00

(ii) For a copy of visual images 60,00 (e) (i) For a transcription of an audio record, for an A4-size page or part thereof 20,00 (ii) For a copy of an audio record 30,00 3. The request fee payable by a requester, other than a personal requester, referred to in regulation 11(2) is R50,00. 4. The access fees payable by a requester referred to in regulation 11(3) are as follows:- (1) Rand (a) For every photocopy of an A4-size page or part thereof 1,10 (b) For every printed copy of an A4-size page or part thereof held on a computer or in electronic or machine-readable form (c) For a copy in a computer-readable form on - 0,75 (i) stiffy disc 7,50 (ii) compact disc 70,00 (d) (i) For a transcription of visual images, for an A4-size page or part thereof 40,00 (ii) For a copy of visual images 60,00 (e) (i) For a transcription of an audio record, for an A4-size page or part thereof (f) 20,00 (ii) For a copy of an audio record 30,00 To search for and prepare the record for disclosure, R30,00 for each hour or part of an hour reasonably required for such search and preparation. (2) For purposes of section 54(2) of the Act, the following applies: (a) (b) Six hours as the hours to be exceeded before a deposit is payable; and one-third of the access fee is payable as a deposit by the requester. (3) The actual postage is payable when a copy of a record must be posted to a requester. 14 of 19

PART I PRESCRIBED FORMS REQUESTED FOR ACCESS TO RECORD OF PRIVATE BODY (Section 53(1) of the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000)) A. Particulars of private body The Head: [Regulation 10] B. Particulars of person requesting access to the record (a) The particulars of the person who requests access to the record must be given below. (b) The address and/or fax number in the Republic to which the information is to be sent must be given. (c) Proof of the capacity in which the request is made, if applicable, must be attached. Full names and surname: Identity number: Postal address: Fax number: Telephone number: Email address: Capacity in which request is made, when made on behalf of another person: C. Particulars of person on whose behalf request is made This section must be completed ONLY if a request for information is made on behalf of another person. 15 of 19 Full names and surname:

Identity number: D. Particulars of record (a) Provide full particulars of the record to which access is requested, including the reference number if that is known to you, to enable the record to be located. (b) If the provided space is inadequate, please continue on a separate folio and attach it to this form. The requester must sign all the additional folios. 1. Description of record or relevant part of the record: 2. Reference number, if available: 3. Any further particulars of record: E. Fees (a) A request for access to a record, other than a record containing personal information about yourself, will be processed only after a request fee has been paid. (b) You will be notified of the amount required to be paid as the request fee. (c) The fee payable for access to a record depends on the form in which access is required and the reasonable time required to search for and prepare a record. (d) If you qualify for exemption of the payment of any fee, please state the reason for exemption. Reason for exemption from payment of fees: F. Form of access to record If you are prevented by a disability to read, view or listen to the record in the form of access provided for in 1 to 4 hereunder, state your disability and indicate in which form the record is required. Disability: Form in which record is required: Mark the appropriate box with an X. NOTES: (a) Compliance with your request in the specified form may depend on the form in which the record is available. (b) Access in the form requested may be refused in certain circumstances. In such a case you will be informed if access will be granted in another form. 16 of 19

(c) The fee payable for access to the record, if any, will be determined partly by the form in which access is requested. 1. If the record is in written or printed form: copy of record* Inspection of record 2. If the record consists of visual images: (this includes photographs, slides, video recordings, computergenerated images, sketches, etc.) view the images copy of the images* transcription of the images* 3. If record consists of recorded words or information which can be reproduced in sound: listen to the soundtrack (audio cassette) transcription of soundtrack* (written or printed document) 17 of 19

4. If record is held on computer or in an electronic or machinereadable form: printed copy of record* printed copy of information derived from the record* disc) *If you requested a copy or transcription of a record (above), do you wish the copy or transcription to be posted to you? Postage is payable. G. Particulars of right to be exercised or protected copy in computer readable form* (stiffy or compact YES If the provided space is inadequate, please continue on a separate folio and attach it to this form. The requester must sign all the additional folios. NO 1. Indicate which right is to be exercised or protected: 2. Explain why the record requested is required for the exercise or protection of the aforementioned right: H. Notice of decision regarding request for access You will be notified in writing whether your request has been approved/ denied. If you wish to be informed in another manner, please specify the manner and provide the necessary particulars to enable compliance with your request. How would you prefer to be informed of the decision regarding your request for access to the record? Signed at this day of 20 SIGNATURE OF REQUESTER / PERSON ON WHOSE BEHALF REQUEST IS MADE 18 of 19

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