Online Enrollment Instructions First Financial Group of America is happy to provide you with an on-line web based benefits communication system. Here you can enroll in or make changes to your Cafeteria Plan benefits. Below you will find the easy steps to make your benefit selections. If, during your enrollment, you experience technical difficulty or have trouble maneuvering through the enrollment process, please call our IT help desk line at 1-855-272-7480, 8:00AM-5:00PM Central Standard Time. System Requirements: Internet Explorer, 6.0 or above Acrobat Reader, 5.1 or above Adobe Flash player, 5.0 or above The site is best viewed at high resolution (at least 1024X768). Point your web browser to https://ffga.benselect.com/enroll Login ID: your SSN or your Employee ID Personal Identification Number (PIN) is the last 4 digits of your SSN and the last 2 digits of the year you were born (this should be a 6 digit number) 2
You will arrive at the Welcome screen. Use the Navigation buttons and the Next buttons to move through the website Please note: Rates and benefits reflected in these instructions are not reflective of your To Begin, select the You & Your Family Tab Select Personal Info review your personal information. You may be able to update your address here if it is incorrect. If you do update your address here, please also make sure to update your address with your benefits/human resource department. Select Next. 3
Dependents Enter all dependent information on this screen. Please enter dependent information on this screen even if you do not plan to cover any of them on your benefit options. This information is requested in the event you have a family status change during the year; so changes can be made with ease. Select Dependents from the drop down menu under You & Your Family Select the Add button Enter requested data Click Save Continue the process until all dependents are in the system Click My Benefits Once all dependent data is entered in the system you will see a review of My Benefits. Here you will have the Quick Enroll option available. 4
Quick Enroll This will allow you to re-enroll in your current benefit elections without reviewing them. Some benefits cannot be Quick Enrolled (ex: medical expense reimbursement and dependent day care reimbursement). You will see a Current Coverage and New Coverage column. The Current Coverage shows current product, tier and cost. The New Coverage shows what the New Cost will be with the start of the next plan year if you choose to keep your benefits the same. Select the box(es) that you want to keep your benefits the same Click Next You will now be taken to add, change and drop any benefits that you do not Quick Enroll Please note that some benefits you will not be able to select because they require review such as flexible spending accounts (medical expense reimbursement or dependent day care reimbursement). See Next Page on How to Enroll/Add/Change Benefits 5
How to ADD a Benefit: You will now be brought into the additional application screens for benefits that require review or for those that you wish to add, change, or drop. You will see a brief presentation explaining the benefit and then select Next to enroll in the benefit. Click the circle for the coverage level you wish to apply Click the circle for the option of: I wish to apply for this coverage or I wish to Decline this coverage option Click Next The Heading indicates which plan you are making a benefit selection Please note that you may have several pages that you will need to continue through if you are required to answer any questions pertaining to the plan. Make sure that you Confirm the benefit. See below. The My Benefits box indicates which benefits you have made a selection. The red x indicates that you waive or decline the benefit. A green check indicates this a benefit that you have elected coverage. If the box is shaded gray and you cannot select the coverage option, then you do not qualify for the benefit. The status bar indicates a percentage of how far along you are in the enrollment process 6
ATTENTION: Please note if you are enrolling in a benefit for additional family members you will come to a screen to elect which family member you wish to cover before you get to the confirm screen Some benefits require additional questions and you will need to move through the enrollment by answering the questions and selecting Next Some benefits will link out to the insurance carrier s website (for example American Fidelity). You will be redirected to the insurance carrier s site. Once your benefit enrollment is complete at the insurance carrier s site you will link back to FFenroll and your new premium will carry over as well. You will now need to confirm your election Review the benefit and who the plan will cover Select Confirm You will then be taken to the next benefit election for which you need to enroll 7
How to Drop a benefit Select the benefit you want to drop by scrolling over on the My Benefits menu option in the tool bar Select the coverage you need to Drop Click Next Select the Unlock button the benefit is now open for editing Click in the circle I wish to Decline this coverage Click Next You will now click Confirm You should now have a red X next to that benefit in the My Benefits box. 8
How to Change a benefit Select the benefit you want to change by scrolling over the My Benefits menu option in the tool bar Select the coverage you need to Change Click Next Select the Unlock button the benefit is now open for editing Click in the circle of which plan you wish to change to select your new level of coverage Click Next and continue through the application until you Confirm You should have a green check next to the benefit that you changed in My Benefits box 9
Once you have selected all of your benefits you will come to the Sign and Submit tab. If any of your benefit selections are in a pending status you will be required to confirm the benefit before you can finalize your enrollment. The Form Names you need to electronically sign will be listed at the bottom of the page. Click Next 10
Your applications will appear. Review each form carefully. Some applications must be printed and signed in ink and returned to your benefits office. Enter your PIN (the last 4 of your SSN and the last 2 of your birth year, unless you changed it upon your first login) for the electronic applications Click Sign Form 11
Sign/Submit Complete Congratulations! Your enrollment is complete. Please note that you are not finished until you see CONGRATULATIONS! You can print or save a copy of your enrollment confirmation by clicking on Enrollment Confirmation at the bottom of the page. Click Logout Review your benefit selections You can login and make changes anytime during open enrollment by going to https://ffga.benselect.com/enroll Call FFGA IT Help Desk for technical assistance: 1-855-272-7480 8:00am 5:00pm Monday Friday Central Standard Time 12