The Texas A&M University System Internal Audit Department MONTHLY AUDIT REPORT

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MONTHLY AUDIT REPORT July 20, 2016

July 2016 TABLE OF CONTENTS Texas A&M University System Offices Capital Planning Processes and Major Construction Projects

System Internal Audit TEXAS A&M UNIVERSITY SYSTEM OFFICES Capital Planning Processes and Major Construction Projects July 20, 2016 Charlie Hrncir, C.P.A. Chief Auditor

Texas A&M University System Offices: Capital Planning Processes and Major Construction Projects Overall Conclusion Overall, the controls established over capital planning processes and major construction projects at the System Office of Facilities Planning and Construction provide reasonable assurance that projects are managed in compliance with laws, policies, regulations and rules. Additionally, the A&M System is in compliance with the Texas Higher Education Coordinating Board (THECB) application and reporting requirements for development projects and real property acquisitions. Opportunities for improvement were noted regarding formalizing the project selection process for external construction audits, clarifying policies regarding furnishings, routing of certain information resource procurements, and reviewing bond rebate opportunities. Detailed Results 1. Project Selection Process for External Audits Processes Reviewed Capital Planning Bonds and Insurance e-builder Project Management System External Audits THECB Applications and Reporting The methodology for obtaining external construction audits is not always consistently applied and audit results are not formally tracked to monitor cost/benefit or history of audit results. Facilities Planning and Construction (FP&C) obtains specialized external construction audits for select projects. The external audits provide assurance to FP&C and system members that contractor billings are reasonable and contractually allowable. The detailed level of review performed by the external auditors is not feasible for FP&C staff to perform on a regular basis. Currently, FP&C has an informal process to select projects for external audit based on a number of factors including type of contract, dollar amount of project, experience with contractor, change order activity, and audit history of contractor. Establishing a formal methodology to select projects for external audit can assist management with determining expectations, applying the methodology consistently, and providing criteria to members with selected projects. Monitoring audit results can provide management with information to more effectively manage projects and make decisions regarding future audits of construction projects. July 2016 Page 1

Recommendation Document management s external audit project selection process and criteria. Monitor audit results for costs and benefits. Management s Response Facilities Planning & Construction has developed a draft of a process to identify projects for external closeout audits along with a generic scope for these audits. Management is currently reviewing this process to include appropriate metrics for monitoring the audit result. The draft process and audit scope will also be tested on a project nearing substantial completion. Feedback from this audit will be incorporated into the final selection process and criteria. Completing and adopting the process will occur no later than December 20, 2016. 2. System Policies Regarding Furnishing and Equipping Buildings Clarification in system policies is needed regarding approval requirements for furnishings and equipment. System Policy 51.01 Capital Planning requires procurement of new furnishings to be included in the scope of the project unless indicated otherwise in the Program of Requirements (POR) and approved by the chancellor or designee. System Policy 51.05 Furnishing and Equipping New and Renovated Buildings requires the member Chief Executive Officer to justify and document any new furnishings included in the programming phase of a project. It is unclear if PORs must explicitly state whether new and/or existing furnishings will be utilized, or whether these requirements may be addressed in another programming phase document. The policies are also unclear regarding who must approve this determination. Additionally, there is no indication in either policy as to what information is required to be approved such as budget, funding source or responsible party for the acquisition of furnishings and equipment. Recommendation Determine approval and documentation requirements for furnishings and equipment for new and renovated buildings. Provide clarification in the system policy or policies. Monitor to ensure established requirements are met. Management s Response Facilities Planning & Construction will be submitting agenda items to clarify the requirement for procuring new furnishings and equipment with a construction Page 2 July 2016

project. These agenda items will be submitted for Board approval no later than the February 2017 meeting. 3. Project Management Software Agreement The A&M System Chief Information Officer s approval was not obtained for the extension of FP&C s project management software agreement. FP&C obtained approval from the Office of General Counsel, the Chief Financial Officer and the Vice Chancellor of Business Affairs for the extension to the software agreement, but did not obtain approval from the Chief Information Officer. System Regulation 29.01.01 Information Resources Governance requires System Chief Information Officer approval for information resource procurements that exceed $250,000. The extension requires $234,960 per year for three years, totaling $704,880. Recommendation Provide the current software agreement extension to the System Chief Information Officer for review. Obtain the System Chief Information Officer s approval as required by System Regulation 29.01.01 for future extensions of the project management software agreement or other information resources procurements that exceed $250,000. Management s Response Facilities Planning & Construction has provided the current software agreement to the System Chief Information Officer and received his approval on May 27, 2016. Management shall acquire his approval prior to future renewals. 4. Bond Rebates An effective process is not in place to track and request bond premium rebates for construction projects where no claims were made on the bonds during a project. Currently, FP&C s project management system includes a field for project managers to indicate the date on which a bond rebate is received as part of the final payment application checklist. However, there is no field to indicate whether a project is eligible for a rebate, include eligibility documentation, or indicate whether a request for rebate has been made. For the one project reviewed that was eligible for a potential rebate, management initially stated that FP&C was not entitled to a rebate but was later able to obtain a rebate of $16,813. Without an effective bond rebate review process, project savings from potential rebates may not be realized. July 2016 Page 3

Recommendation Improve the bond rebate review process to ensure that eligibility for bond rebates is assessed by the project manager and requests for rebates are tracked as part of the final payment application process. Management s Response Additional fields have been added in our general contractor payment application approval process that will indicate if the project is eligible for a bond rebate and documentation if the project is not eligible for a rebate. These changes are currently in place. In addition, by September 30, 2016 all project managers will receive additional training related to rebates for payment and performance bonds. Page 4 July 2016

Basis of Review Objective and Scope Methodology The overall objective of the audit was to review Texas A&M University System capital planning processes to determine compliance with laws, policies, regulations, and rules; review selected controls and processes for construction projects managed by Facilities Planning and Construction (FP&C) to ensure compliance with laws, policies, regulations, and rules; and review A&M System projects for compliance with the Texas Higher Education Coordinating Board s (THECB) requirements for development projects and real property acquisitions. Fieldwork was conducted from December 2015 to May 2016. For capital planning processes, audit procedures focused on compliance with System Policy 51.01 including submission of required project information to the System Offices, preparation of the program of requirements for construction projects, development of life cycle cost analyses as appropriate, and furniture and equipment approvals. For construction project processes and controls, areas reviewed included external construction audits, bonds and insurance processes, and controls over FP&C s project management software. The audit focused primarily on activities from January 2014 to October 2015. A review of A&M System projects for compliance with the THECB s requirements for development projects and real property acquisitions was performed to fulfill the requirements of the THECB Facilities Audit Protocol. For projects subject to the THECB requirements, audit procedures were performed to verify that Texas A&M University System Board of Regents approval was obtained, an application for the project was submitted to the THECB, tracking forms were submitted to the THECB as applicable, and the THECB database was updated if the project was completed. The audit period focused on activity from September 2013 to August 2015. Our review methodology included interviews, observation of processes, review of documentation, and testing of data using sampling. To determine whether projects on the capital plan were documented and approved in compliance with system policy, auditors selected a nonstatistical sample of 20 capital plan projects primarily through random selection designed to be representative of the population. Auditors used professional judgment to select four additional capital plan projects for testing. July 2016 Page 5

To determine whether bonds and insurance obtained for construction projects complied with contractual requirements, auditors judgmentally selected 15 projects for testing, which represents the population of projects in the construction phase. To determine whether construction projects and improved real estate acquisitions complied with THECB application and reporting requirements, auditors reviewed the population of capital projects and real estate acquisitions for the audit period. Five construction projects were identified and reviewed that were subject to the THECB requirements. No improved real estate acquisitions were identified that were subject to the THECB requirements. Criteria Our audit was based upon standards as set forth in Texas A&M University System Policies and Regulations; Texas Administrative Code Title 19, Part 1, Chapter 17; the Texas Higher Education Coordinating Board s 2015 Facilities Audit Protocol; the Committee of Sponsoring Organizations of the Treadway Commission s Internal Control - Integrated Framework; and other sound administrative practices. This audit was conducted in conformance with the Institute of Internal Auditors International Standards for the Professional Practice of Internal Auditing. Additionally, we conducted this performance audit in accordance with generally accepted government auditing standards. Those standards require that we plan and perform the audit to obtain sufficient, appropriate evidence to provide a reasonable basis for our findings and conclusions based on our audit objectives. We believe that the evidence obtained provides a reasonable basis for our findings and conclusions based on our audit objectives. Page 6 July 2016

Audit Team Amanda Dotson, CIA, CPA, Director Michelle McMillin, CPA, Audit Manager Zahra Brown, CPA Danielle Carlson, CIA, CPA Horacio Chavez Distribution List Mr. John Sharp, Chancellor Mr. Billy Hamilton, Executive Vice Chancellor and Chief Financial Officer Mr. Phillip Ray, Vice Chancellor for Business Affairs Mr. Joseph Duron, Executive Director, Budgets and Accounting Ms. Maria Robinson, Chief Investment Officer and Treasurer Mr. Russell Wallace, Executive Director, Facilities Planning and Construction Mr. James Davidson, Area Manager Controls, Facilities Planning and Construction July 2016 Page 7