Let your light so shine before men, that they may see your good works and glorify your Father in heaven. ~ Matthew 5:16 ANNUAL R E P O RT 2015 R ENEWI NG HOP E, R E COVE R IN G L IVE S
C O N T E N T S 03 Vision Mission Board of Management, Management Committees & Management Executives 04 President s Message 06 Review of Services 18 St. Andrew s Mission Hospital 19 The Mission to Seafarers 21 Memberships 23 Acknowledgement of Donations 30 Acknowledgement of Gifts and Services 33 Corporate Governance 35 Reserves and Investment Policy 37 Conflict of Interest Policy 39 Financial Report
VISION MISSION Singapore Anglican Community Services reaches out to people in need, with the love of our Lord Jesus Christ. We provide refuge and relief for the psychiatrically disabled and people in crisis. We aim to be an excellent caring Christian welfare organisation, effectively accomplishing rehabilitation of those under our care. BOARD MEMBERS President The Right Reverend Rennis Ponniah (Appointed since 2012) Vice President Mr. Keith Chua (Appointed since 2005) Honorary Secretary Mr. Daniel Koh (Appointed since 2008) Vice Honorary Secretary Reverend Lim Kek Wah (Appointed since 2013) Honourary Treasurer Ms. Wong Kok Yee (Appointed since 2015) (Appointed as Member since 2005) Vice Honourary Treasurer Mr. Heng Kok Chiang (Appointed since 2011) MEMBERS Mr. Richard Magnus (Appointed since 2005) Mr. Ho Boon Sing (Appointed since 2011) RADM (Ret) Kwek Siew Jin (Appointed since 2012) Mr. Chew Hock Yong (Appointed since 2012) Mr. Edward D Silva (Appointed since 2013) Dr. Steven Lim Hoon Chin (Appointed since 2015) Venerable Wong Tak Meng (Appointed since 2015) MANAGEMENT COMMITTEE Chairman Mr. Keith Chua Vice Chairperson Ms. Wong Kok Yee Members Reverend Ang Soo Sung Mr. Alden Tan Mr. Benson Leong Mr. Edward D Silva Reverend Edwin Tan Dr. Gan Kim Loon Dr. Steven Lim Hoon Chin AUDIT COMMITTEE Chairman Mr. Ho Boon Sing Members Reverend Ang Soo Sung Mr. Benson Leong Mr. Jeffrey Seah Ms. Wong Kok Yee NOMINATIONS COMMITTEE Chairman The Right Reverend Rennis Ponniah Members Mr. Andrew Goh Mr. Keith Chua Mr. Richard Magnus HUMAN RESOURCE AND REMUNERATION COMMITTEE Chairman Mr. Edward D Silva Members Mr. Benson Leong Mr. Daniel Koh Mr. Keith Chua Mr. Low Chung Guan FINANCE AND INVESTMENT COMMITTEE Chairperson Ms. Wong Kok Yee Members Mr. Alden Tan Mr. Charlie Chan Mr. Ho Boon Sing Mr. Low Chee Aik MANAGEMENT EXECUTIVES Group Chief Executive Officer, Singapore Anglican Community Services and St. Andrew s Mission Hospital Dr. Arthur Chern Head of Psychiatric Services / Centre Director, Simei Care Centre Mr. Steven Ting Head of Senior Services Ms. Winnie Chan Centre Director, Hougang Care Centre Mr. James Chan Centre Head, CRSS - Bukit Batok Mr. Paul Chim Centre Head, CRSS - Pasir Ris Mr. Francis Goo Centre Head, CRSS - Yishun Mr. Victor Tng Programme Head, Employment Support Services Ms. Irene Sng Acting Centre Head, SACS Family Care Centre Ms. Serene Choo General Manager, CITY Community Services Ms. Patricia Aw Cluster Director, PEACE-Connect Cluster Operator Ms. Lucy Tan Port Chaplain, Mission to Seafarers Reverend Peter Manimuthu VOLUNTEER DOCTORS Dr. Eu Pui Wai Dr. Gan Kim Loon Dr. Luke Yik Dr. Loh Yik Hin Dr. Steven Lim
1 Corinthians 3:6 I planted, Apollos watered. But God has been making it grow. PRESIDENT S MESSAGE SACS Family Care Centre held a fun-filled Christmas party for all its clients in December. PEACE-Connect Cluster Operator and the Cluster Support and Senior Group Home at Jurong East aim to promote purposeful community life among the residents living in the HDB rental units by providing recreational/cognitive activities and support services for senior residents. The Ministry of Singapore Anglican Community Services (SACS) started with a simple step of FAITH, sowing HOPE among the sick and needy, bringing the LOVE of God to the community. In the last 49 years since SACS s inauguration, God has blessed the work of our hands, enabling us to be His healing arm. With God s help, we have sought to stand firm to our vision of being a light in a society that overcomes hopelessness by relieving physical distress and providing practical and holistic help to those in need. We give thanks to God for the growth of our services. Spurred on by our ethos and encouraged by our partnership with Government, ministries and community organisations, our services have evolved over the past 49 years and continue to grow in 2015. Stepping out in FAITH, Sowing HOPE, Bringing God s LOVE to the Community Though the stable of SACS s services has diversified over the years, we remain steadfast to our commitment to serve faithfully, preserve to sow hope and bring God s love to the community where needs are greatest as God leads us. Last year, our Psychiatric Services served more than 2,000 people with mental illness through our six service centres. Recently, SACS has been appointed by the Ministry of Health (MOH) to operate a new 80-bed psychiatric sheltered home at Race Course Road. This will add to the fleet of psychiatric rehabilitation institutions run by SACS and enable us to provide a comprehensive range of residential services for people recovering from psychiatric conditions. This is a confirmation and recognition of our expertise and strengths in psychiatric rehabilitation services. As we continue our works in strengthening community psychiatric health services, one initiative we are embarking on is to develop more Peer Support Specialists one with lived recovery experience who has been trained and certified to encourage and help their peers gain hope and guide them in their recovery journey. It is a value-added support to supplement our existing mental health services. 2016 will mark 30 years of SACS providing holistic support and ministry to people with psychiatric disabilities, regardless of race or creed. Our tagline for this milestone, Small Steps, Great Journey, recognized that throughout our 30-year history, many small steps of faith, taken by different individuals with our clients, had brought about great results for His glory. We also saw our Senior Services grow in scope in 2015 as SACS was appointed by the Ministry of Social and Family Development (MSF) to operate two Cluster Support Services: PEACE-Connect Cluster Operator (PeCCO) at Kampong Glam operated by Holy Trinity Parish under the umbrella of SACS and the Cluster Support and Senior Group Home at Jurong East, which aim to enable needy seniors to age-in-place within the community. We had also opened two new Senior Activity Centres at HDB Studio Apartment Estates: Floral Spring in Yishun and Golden 4
P R E SID E N T S MESSAGE CITY Community Services seeks to meet the needs of disadvantaged primary school children, including international students who live and study in Singapore away from their families. S COVE is a community based senior volunteer programme. It engages and empowers the active seniors to reach out to support and enrich the lives of the less privileged seniors in western Singapore. Orchid in Jurong West. Eldercare and active ageing is an important national policy focus in view of our rapidly ageing population and SACS is committed to respond to this changing social landscape. As we look ahead to the future, we remain obedient to the Lord s calling and strive to strengthen our proficiency in mental health, senior care, and our special care services. In all our doing and being, SACS seek to be Christ s light in our community, trusting the Lord and rallying together as a team to serve those in need. In Appreciation of Our Partners, Supporters, and Staff We would like to thank all individuals, corporations, business associations, philanthropic groups and A contingent comprising more than 60 staff, clients and volunteers from the Hougang Care Centre and Simei Care Centre took part in the march at the 2015 Purple Parade. foundations as well as parishes, for blessing us with your support, prayers, advice and financial assistance. Your faith in our work has inspired us to strive on and forge ahead in our mission to do God s work. In addition, we would like to extend our heartfelt thanks to various government ministries and agencies for their excellent guidance, advice, grants and additional funding which has helped us to continue to develop our services. We remain most grateful to our volunteers who believe in our cause and have warmly supported us all these years through moral, social, and financial means. We also value our staff at Singapore Anglican Community Services for their years of faithful service to the organisation. Most importantly, we thank God for His wisdom, guidance, provision and enabling us to serve where He has placed us. With the same passion and commitment of our forerunners, we will continue to go from strength to strength to fulfill God s great commandments: to love God with all our heart and to love our neighbours as ourselves (Matthew 22:37-39). We trust and pray that you will continue to journey with us. May God s blessings be with all of you as you continue to carry out His work as He wills in order to fulfil His good purpose. The Right Reverend Rennis Ponniah Bishop of Singapore President, Singapore Anglican Community Services 5
Matthew 5:16 Let your light so shine before men, that they may see your good works and glorify your Father in heaven. REVIEW OF SERVICES Employment Support Services runs training sessions that help persons recovering from with psychiatric disabilities seek sustained employment in the competitive job market. CRSS worked with Community Partners in reaching out to the residents of Jurong Spring through the annual Healthy Minds, Happy Lives Carnival event. At Singapore Anglican Community Services (SACS), we aim to offer the infirm and the down-trodden an opportunity to heal and restore with dignity and respect, to live life to their fullest potential. We thank God for his grace, strength and empowerment throughout the years as SACS strives to share God s love by caring for those in need. PSYCHIATRIC SERVICES The stable of psychiatric services comprises Hougang Care Centre (HCC), Simei Care Centre (SCC), Community Rehabilitation and Support Services (CRSS), and Employment Support Services (ESS). In 2015, even as we continued to grow steadily in the number of clients we serve, we strived to benchmark our services against international standards and attained the three-year CARF accreditation for the third time. CARF accreditation is a demonstration of accountability and conformance to internationally accepted standards that promote excellence in health and human service programmes. Residential Services (HCC and SCC) There was a total of 168 new admissions for both HCC and SCC in 2015, an increase of 33% as compared to 126 in 2014. 86% of the new admissions were referred by the Institute of Mental Health (IMH), with the remaining 14% referred by restructured hospitals, welfare homes and prisons. HCC and SCC served a total of 433 residential clients in 2015. 73% of them were aged 40 years and older. 80% of the clients were diagnosed with schizophrenia, 12% were diagnosed with mood or anxiety disorders, with the remaining 8% diagnosed with other psychiatric conditions. 64% received secondary school education and below, while 36% attained tertiary qualifications. Out of the 113 discharges, 46% of the clients successfully completed the rehabilitation programme and were working towards integrating back into the community. 19% were unable to complete the programme, 26% required readmission to a hospital. 6% were transferred to a long-term care facility and the remaining 3% had other discharge destinations. 6
REVIEW OF SERVICES SACS Family Care Centre s team of case workers conduct group work activities to help participating children to discover their strengths and affirm one another. Residents at the Senior Group Homes at PEACE-Connect Cluster Operator as well as the Cluster Support and Senior Group Home at Jurong East are assisted by an executive during normal working hours to ensure they receive coordinated care, such as home help, counselling, meals, etc. Day Rehabilitation Services (HCC, SCC and CRSS) HCC, SCC and CRSS had a total of 71 new admissions in 2015. 77% of the new admissions were referred by IMH and restructured hospitals. In 2015, HCC, SCC and CRSS Day Rehabilitation Services served 220 clients. 64% were aged 40 and older. 72% of the clients were diagnosed with schizophrenia, 23% were diagnosed with mood or anxiety disorders, with the remaining 5% diagnosed with other psychiatric conditions. 60% received secondary school education and below, while 40% attained tertiary qualifications. Out of the 48 discharges, 37% of the clients successfully completed the rehabilitation programme and were working towards integrating into the community. 43% of the clients were unable to complete the programme, with the remaining 20% having other discharge destinations. Home Visits (CRSS) The number of new home visit cases carried out by CRSS totalled 289 in 2015. 60% of the clients were referred by IMH, restructured, and private hospitals. 20% were referred by the Ministry of Social and Family Development (MSF), the Agency for Integrated Care (AIC), the National Council of Social Service (NCSS), the court, as well as family service centres. The remaining 20% were referred by other sources such as the members of parliament, Central Singapore Community Development Council, churches, prisons, walk-ins, as well as the Psychiatric Services cluster. CRSS served a total of 992 clients in 2015. 66% were aged 40 years and above, with 34% aged 39 years and below. 58% of the clients were diagnosed with schizophrenia, 33% were diagnosed with mood and anxiety disorders, with the remaining 9% diagnosed with other psychiatric conditions. 60% of the clients educational level were at secondary school level and below, while 40% of the clients educational level were at tertiary level and beyond. Out of the 193 clients CRSS discharged, 81% of the clients successfully completed the rehabilitation programme and were working towards integrating into the community. 9% of the clients were unable to complete the programme, with the remaining 10% having other outcomes. 7
Employment Support Services (ESS) ESS served a total of 311 clients in 2015, an increase of 12% as compared to 278 clients in 2014. 42% of the 311 clients were aged 40 years and above, with 58% aged 39 years and below. 59% of the clients were diagnosed with schizophrenia, 37% were diagnosed with mood and anxiety disorders, with the remaining 4% diagnosed with other psychiatric conditions. 36% of the clients educational level were at secondary school level and below, while 64% of the clients educational level were at tertiary level and beyond. ESS placed 218 clients in the job placement service and 94% of them secured jobs. 163 clients served up to 3 months in their jobs. 81% of the 163 clients served up to 6 months in their jobs. Major Events SACS Psychiatric Services 2015 s Annual Thanksgiving and SCC 10-Year Anniversary Dinner took place in January. The theme for the anniversary celebrations was A Compass of Hope as we sought to help our clients by being their compass, pointing them to hope, just as God always points us to the truth, the way and the life. A Youth Connect Camp was held from 8-9 July to help our younger clients learn more about their own abilities and discover their potential. Community Outreach CRSS conducted a total of three outreach talks for the community which included a talk on stress management for 1200 students of Rulang Primary School. For the third year running, we organised the Healthy Minds, Happy Lives Carnival in collaboration with Jurong Spring GRC Grassroot Organisations (GROs) which attracted more than 500 residents in November. To build up our partnership with other agencies, we also conducted talks for staff of Fei Yue Family Service Centre, and National University Hospital (NUH) Psychological Medicine and Occupational Therapy Departments. We also had sharing sessions with AIC, IMH Ambulatory, THRIVE, which is a Community Mental Health Programme managed by Khoo Teck Puat Hospital (KTPH), piloted by AIC and funded by the Ministry of Health (MOH), KTPH, and Community Psychiatry Department of the Somdet Chaopraya Institute of Psychiatry, Thailand. SCC initiated the Healthy Minds, Happy Lives Carnival in May, incorporating its annual Flea Market together with Changi Simei GROs SG50 celebrations. In addition, our SACS contingent, comprising 60 clients and staff from our Psychiatric Services, took part in the Purple Parade (a movement that supports the inclusion and celebrates the abilities of persons with special needs) in October. In December, SACS was also the adopted charity for Celebrate Christmas in Singapore, and our booth sought to raise mental health awareness and to advocate for mental wellness. Employment Our Employability Night, sponsored by Far East Organization, was held at Village Katong Hotel with over 130 guests in attendance. Employability Night celebrates clients who achieved job milestones. Peer Support Service @ SACS Centre (HillV2) A Peer Support Committee was formed. The Peer Support Committee consists of ESS current clients and clients discharged from ESS programme. The aim was to facilitate the building of a community of social support for their peers. 8
REVIEW OF SERVICES Social Enterprises Social Enterprises comprises of three enterprises; Members Own Social Enterprise and Services (MOSES), Mother and Child Project (MnCP) and Something Old Something New (SOSN). Our primary aims are to provide sources of income, internships and other training opportunities for our clients. Co-managed with MINDSET Ltd, our pop-up store where we retail items from all three socials enterprises, was relocated to #B1-45 at City Link Mall. Staff Training and Education Our staff constantly seeks to upgrade their skills through courses / training programmes conducted internally and externally. They had participated in various counselling courses which include topics like Cognitive Behaviour Therapy, Solution Focused Brief Therapy, Emotions Focused Therapy, Suicide Assessment and Prevention. 4 of our staff also participated in the Certified Psychiatric Rehabilitation Practitioner (CPRP) credential programme organised by the Association for Psychiatric Rehabilitation (Singapore) from 20-24 April with a total of 40 training hours. Workload Statistics RESIDENTIAL SERVICES (HCC AND SCC) TOTAL FOR 2015 = 433 REFERRAL SOURCES: NEW ADMISSIONS IN 2015 HCC SCC Total IMH 77 68 145 Hospital (Restructured) 3 14 17 Hospital (Private) 0 0 0 MSF/AIC/NCSS 0 0 0 Court 0 0 0 MP/CDC 0 0 0 FSC 0 0 0 HCC/SCC/CRSS/ESS/Internal Day Care 0 0 0 Others (Prisons, Pelangi Village) 6 0 6 TOTAL 86 82 168 AGE GROUPS (TOTAL) HCC SCC Total Below 21 0 1 1 21-29 11 22 33 30-39 35 48 83 40-49 86 40 126 50-59 88 60 148 60 and above 24 18 42 TOTAL 244 189 433 EDUCATIONAL LEVEL (TOTAL) HCC SCC Total No Education 0 3 3 Primary 57 35 92 Secondary 101 84 185 ITE 12 10 22 GCE A Level 19 16 35 Diploma 15 25 40 University 8 11 19 Others 32 5 37 TOTAL 244 189 433 9
DIAGNOSIS (TOTAL) HCC SCC Total Schizophrenia 199 147 346 Mood Disorders 15 23 38 Anxiety Disorders 11 5 16 Others 19 14 33 TOTAL 244 189 433 DISCHARGE OUTCOMES HCC SCC Total Completed Rehabilitation Programme & Discharged 41 11 52 Home 18 7 25 PS Community Based Services 0 3 3 Supported Living/Housing 10 0 10 Alternative Accomodation 13 1 14 Incomplete 12 10 22 Re-Admitted To Hospital 20 9 29 Transferred to a long-term Care Facility (e.g. Nursing Home) 6 1 7 Others 0 3 3 TOTAL 79 34 113 DAY REHABILITATION SERVICES (HCC, SCC AND CRSS) TOTAL FOR 2015 = 220 REFERRAL SOURCES: NEW ADMISSIONS IN 2015 HCC SCC CRSS Bukit Batok CRSS Pasir Ris CRSS Yishun Total IMH 6 14 9 0 1 30 Hospital (Restructured) 3 15 5 0 2 25 Hospital (Private) 0 0 0 0 0 0 MSF/AIC/NCSS 0 0 0 0 0 0 Court 0 0 0 0 0 0 MP/CDC 0 0 0 0 0 0 FSC 0 0 0 0 0 0 HCC/SCC/CRSS/ESS/Internal 0 0 0 12 0 12 Residential Care or Home Visit Phone In/Walk In 0 0 0 0 0 0 Others: Caregivers Alliance 4 0 0 0 0 4 TOTAL 13 29 14 12 3 71 AGE GROUPS (TOTAL) HCC SCC CRSS Bukit Batok CRSS Pasir Ris CRSS Yishun Below 21 0 1 1 0 1 3 21-29 2 8 9 5 1 25 30-39 4 13 12 15 8 52 40-49 12 25 11 6 5 59 50-59 10 25 9 13 6 63 60 and above 5 4 2 3 4 18 TOTAL 33 76 44 42 25 220 Total 10
REVIEW OF SERVICES EDUCATIONAL LEVEL (TOTAL) HCC SCC CRSS Bukit Batok CRSS Pasir Ris CRSS Yishun No Education 0 1 0 0 0 1 Primary 10 16 10 8 10 54 Secondary 5 31 15 16 10 77 ITE 3 5 3 6 2 19 GCE A Level 1 5 6 1 1 14 Diploma 1 9 4 8 2 24 University 3 4 0 3 0 10 Others 10 5 6 0 0 21 TOTAL 33 76 44 42 25 220 Total DIAGNOSIS (TOTAL) HCC SCC CRSS Bukit Batok CRSS Pasir Ris CRSS Yishun Schizophrenia 30 53 29 29 17 158 Mood Disorders 2 13 7 6 7 35 Anxiety Disorders 0 7 4 4 0 15 Others 1 3 4 3 1 12 TOTAL 33 76 44 42 25 220 Total DISCHARGE OUTCOMES HCC SCC CRSS Bukit Batok CRSS Pasir Ris CRSS Yishun Completed Rehabilitation Programme 0 7 4 0 3 14 & Discharged Completed Rehabilitation Programme 0 5 1 0 0 6 PS Community Based Services 0 2 2 0 0 4 Found Employment 0 0 1 0 3 4 Did Not Complete 9 6 4 1 1 21 Re-Admitted To Hospital 1 0 0 0 0 1 Others 0 7 2 3 0 12 TOTAL 10 20 10 4 4 48 Total COMMUNITY REHABILITATION AND SUPPORT SERVICES (CRSS) TOTAL FOR 2015 = 992 HOME VISITS REFERRAL SOURCES: NEW ADMISSIONS IN 2015 CRSS Bukit Batok CRSS Pasir Ris CRSS Yishun IMH 21 27 30 78 Hospital (Restructured) 42 20 32 94 Hospital (Private) 0 1 0 1 MSF/AIC/NCSS 11 1 5 17 Court 5 5 9 19 MP/CDC 1 0 0 1 FSC 7 8 7 22 HCC/SCC/CRSS/ESS 12 0 0 12 Phone in/walk In 0 2 10 12 Others (Prisons, CAL, Clarity, Church) 4 7 22 33 TOTAL 103 71 115 289 Total 11
AGE GROUPS (TOTAL) CRSS Bukit Batok CRSS Pasir Ris CRSS Yishun Below 21 6 1 5 12 21-29 51 36 36 123 30-39 89 64 52 205 40-49 109 52 65 226 50-59 115 92 72 279 60 and above 71 38 38 147 TOTAL 441 283 268 992 Total EDUCATIONAL LEVEL (TOTAL) CRSS Bukit Batok CRSS Pasir Ris CRSS Yishun No Education 15 7 19 41 Primary 114 57 71 242 Secondary 151 92 72 315 ITE 52 31 20 103 GCE A Level 19 18 10 47 Diploma 47 40 20 107 University 32 32 16 80 Others 11 6 40 57 TOTAL 441 283 268 992 Total DIAGNOSIS (TOTAL) CRSS Bukit Batok CRSS Pasir Ris CRSS Yishun Schizophrenia 262 161 156 579 Mood Disorders 102 80 66 248 Anxiety Disorders 33 27 17 77 Others 44 15 29 88 TOTAL 441 283 268 992 Total DISCHARGE OUTCOMES CRSS Bukit Batok CRSS Pasir Ris CRSS Yishun Completed Rehabilitation Programme & Discharged 68 23 65 156 Completed Rehabilitation Programme 63 18 9 90 PS Community Based Services 1 5 0 6 Supported Living/Housing 4 0 56 60 Incomplete 7 10 0 17 Re-Admitted To Hospital 3 0 2 5 Others 14 0 1 15 TOTAL 92 33 68 193 Total REHABILITATION GOALS: April to September 2015* CRSS Bukit Batok CRSS Pasir Ris CRSS Yishun Percentage of clients set goals 93% 89% 98% Percentage of clients achieving at least 50% of their rehab goals 89% 81% 51% *Note: Our two review periods are April (covering October of the year before to March of the current year) and October (covering April to September). Rehabilitation goals are set within the broad areas of vocational rehabilitation, community integration, independent living skills and illness management. 12
REVIEW OF SERVICES EMPLOYMENT SUPPORT SERVICES (ESS) TOTAL FOR 2015 = 311 AGE GROUPS Numbers EDUCATIONAL LEVEL Numbers DIAGNOSIS Numbers Below 21 3 No Education 0 Schizophrenia 184 21-29 74 Primary 7 Mood Disorders 76 30-39 104 Secondary 106 Anxiety Disorders 40 40-49 77 ITE 1 Others 11 50-59 45 GCE A Level 63 TOTAL 311 60 and above 8 Diploma 63 TOTAL 311 University 71 Others 0 TOTAL 311 EMPLOYMENT TRAINING COURSE Numbers % Clients Accepted into ESS in 2015 152 100 Attended Employment Training Course 125 82 JOB PLACEMENT SERVICE AND OUTCOME Numbers % Total Number of Clients For job Placement 218 100 Secured jobs 205 94 Sustained 3 months 163 75 Sustained 6 months 132 61 SENIOR SERVICES In 2015, SACS was appointed by the MSF to run two Cluster Operator Services: PEACE-Connect Cluster Operator (PeCCO) at Kampong Glam, operated by Holy Trinity Parish under the umbrella of SACS, as well as the Jurong East Cluster Operator. Each Cluster Operator includes Cluster Support Services and Senior Group Home Services. In addition, SACS also started operating the Senior Community Outreach and Volunteer Engagement (S COVE) programme at SACS Centre @ HillV2. S COVE is a new initiative to reach out to seniors, engaging and empowering them to reach out to support and enrich the lives of the less privileged seniors in western Singapore. Cluster Support PeCCO Cluster Operator at Kampong Glam and the Jurong East Cluster Operator each has a team of case managers who conduct home visits to vulnerable seniors to assist them with medical, psycho-social and counselling service linkages, ensuring their compliance with medication and that they do not withdraw from society. The case managers also work together with volunteers to befriend the seniors and provide escort services for their doctors appointments where necessary. The teams at both locations provide mental health support to seniors with depression, dementia and other mental health issues. The teams also educate their caregivers and link them up with hospitals to ensure that they continue to receive the appropriate psychiatric care and rehabilitation services under the Community Resource, Engagement and Support Team (CREST) programme. Referrals for this service are mainly made by hospitals, social service offices, community grassroot organisations and family service centres. 13
Senior Group Homes The Senior Group Homes at PeCCO and Jurong East comprise 8 and 6 HDB rental units respectively. These units can accommodate up to 24 and 18 low-income residents in total respectively, housing them until they get a placement at a nursing home. The residents are assisted by an executive during normal working hours to ensure they receive coordinated care, such as home help, counselling, meals, etc. Referrals to the senior group homes are made by AIC. Senior Activity Centres In 2015, PeCCO s two Senior Activity Centres served 2007 clients aged 60 years old and above living in 9 blocks of Housing and Development Board (HDB) rental units. It also served 94 clients under the CREST programme. PeCCO s cluster support team served 80 clients, and the Senior Group Home served 13 clients. Since its opening in June 2015, the Cluster Support and Senior Group Home at Jurong East served over 60 clients. Senior Community Outreach and Volunteer Engagement (S COVE) @ HillV2 SACS started an Active Ageing centre (S COVE@HillV2), organising enrichment and volunteer courses for seniors living in the Hillview / Upper Bukit Timah areas. The objectives are to engage the seniors and encourage them to bond and build their social networks to prevent isolation and depression. The seniors can also serve the vulnerable seniors living in Bukit Batok and Jurong areas by being their befrienders or escorts for their medical consultations. We reached out to about 1,000 seniors living in the Hillview community through distribution of flyers when our centre opened. Since August, we had engaged 50 seniors in our active ageing activities such as Body Fitness, Fun Movement with Songs, Creative Arts and Craft, Senior Empowerment and Information Technology classes. Major Events PeCCO held a 2-day retreat to provide opportunities for 40 active volunteers to bond with PeCCO Management and staff in January. The Guest Speaker for the event was Ms. Denise Phua Lay Peng, Member of Parliament for Jalan Besar GRC and Advisor to Kampong Glam GROs. In her motivational talk, she challenged all participants to keep up the work and to continue doing what we do best - being active. The Cluster Support and Senior Group Home at Jurong East reached out to the public in November with a roadshow to promote mental health awareness at the Healthy Minds Happy Lives Carnival located at Jurong Spring. Talks on dementia were also delivered to different community groups. SACS FAMILY CARE CENTRE Since 1986, the SACS Family Care Centre (FCC) has provided temporary safe refuge to more than 3,000 women and children of domestic violence and supported them in their time of crisis and need. Key Services Residential Services: The shelter aims to provide a conducive home-like environment for families in crisis. Currently, we have 27 family rooms, 3 dormitories and 6 pantries where residents can prepare their own meals. The staff in the shelter strive constantly to imbue a sense of community spirit by encouraging residents to participate in shelter activities and interact with each other. Case management: Besides providing practical help and support services to our adult residents, our case management team engages the children and youth in programmes that support their healthy development. 14
REVIEW OF SERVICES Enrichment: Our volunteers and community partners have contributed greatly in enriching the lives of our residents by organising a variety of programmes such as outings, sports, tuition, arts and recreational activities, skills learning workshops and psycho-education programmes for them. Workload Statistics In 2015, FCC housed 173 residents. 80% of the adult residents were gainfully employed, and 95% of children were able to continue attending school. CASE MANAGEMENT TOTAL FOR 2015 = 173 CASE TYPE Active New Total Family Violence 49 84 133 Homeless 23 17 40 TOTAL 72 101 173 REFERRAL SOURCES % Social Agencies 92 MSF 4 Clergy / Church 4 TOTAL 100 TOTAL CLIENTS DISCHARGED = 58% OF TOTAL RESIDENTS DISCHARGE OUTCOMES % Returned Home 38 HDB Rental Flat 17 HDB Owned Flat 2 Open Market Rental 14 Relatives/Friends 19 Other Shelters 7 Others 3 Total 100 Major Events FCC collaborated extensively with several volunteers this year to initiate programmes for our clients. A free health screening, organised by St. Peter s Church in collaboration with St. Andrew s Community Hospital (SACH), benefitted about 140 clients. The programme enhanced the community spirit and care among residents and staff. An outing to Universal Studios Singapore (USS), organised by St. Peter s Church and supported by a group of sponsors, was a memorable experience for all as it was a first time visit to USS for many. Hilton Singapore Hotel sponsored a dim sum making class for the residents. The class was held in Conrad Centennial, and was conducted under the guidance of a hotel chef. Conrad Centennial hosted lunch for the participants after the class. Participants enjoyed the subsequent tour of the hotel and appreciated the opportunities to learn more about the hotel working environment and the employment opportunities it offered. 15
CITY COMMUNITY SERVICES CITY Community Services is operated by St. Andrew s Cathedral under the umbrella of SACS. CITY has established Befrienders Clubs in 16 primary schools, developed Student Care Centres in 2 Primary Schools, and organised camps and career fairs. In 2015, CITY s office relocated from #03-04 to a brand new unit at #10-03 of Central Plaza. Kids Loft, a student care centre at Fengshan Primary School, began operations in January, with 61 students. The student care centre at Opera Estate Primary School (Kids Nook) ceased operations in December. Workload Statistics CITY served 902 students in 2015. The number of students attending the career fairs increased from 273 in 2014 to 350 in 2015 while the number of student care centres students increased from 120 in 2014 to 135 in 2015. The number of befrienders clubs / camps clients decreased from 500 in 2014 to 417 in 2015. Major Events CITY held a BIG (Bridging, Impacting, Growing) fundraising dinner in May and raised more than 140,000 for poor and needy children attending their programmes. The dinner was officiated by Ms. Indranee Rajah, Senior Minister of State, Ministry of Finance and Ministry of Law. Staff Training and Education In order to keep pace with the changing educational landscape, student care staff were trained in the use of English and Mathematics curriculum, workplace safety and health risk management. Staff specialising in befriending students were trained in team building, as well as managing and interacting with special needs students. One staff was also sent for Workforce Skills Qualifications (WSQ) Student Care Programme, a programme designed to equip participants with the knowledge and skills needed to plan programmes that cater to a child s developmental and learning needs. NUMBER OF CLIENTS SERVED TOTAL FOR 2015 = 902 Befrienders Clubs/Camps 417 Career Fairs 350 Student Care 135 Total 902 FUNDRAISING PARTNERS AND ACTIVITIES The work of SACS and all its respective services have continuously been blessed by generous fundraising partners and supporters. They have enabled us to build on and expand our initiatives to serve the vulnerable and the disadvantaged members of society. A joint SACS-SAMH Flag Day was held on 10 June. The SACS-SAMH Charity Dinner, officiated by President Tony Tan Keng Yam, was held on 2 October to raise funds for both organisations. On 29 August, Chio Lim Stone Forest raised funds for SACS in conjunction with its 30th Anniversary Charity Walk-A-Jog. To celebrate the grand opening of Swensen s outlet at Sun Plaza on 31 Aug, ABR Holding Ltd and its business partners presented a generous donation to Singapore Anglican Community Services ( SACS ) to support its Community Rehabilitation and Support Service Centre in Yishun ( CRSS-Yishun ), which is located in the vicinity of the new restaurant. 16
REVIEW OF SERVICES SACS IN 2016 God has blessed the work of our hands since the 1950s, when SACS first began as a humble clinic in Potong Pasir, serving poor villagers in the area. SACS has since grown from strength to strength, initiating services that provided mental health, senior care, and special services, becoming a refuge and relief for the psychiatrically disabled and people in crisis. We pray that you will continue to journey with us on our mission to care for those in need, and that God s hand will always be upon SACS as we strive to share His love. Dr. Arthur Chern Group Chief Executive Officer Singapore Anglican Community Services 17
ST. ANDREW S MISSION HOSPITAL ST. ANDREW S AUTISM CENTRE (SAAC) SAAC celebrated its tenth anniversary last year. Its St. Andrew s Autism School served 170 students and its Day Activity Centre catered training to 65 clients. SAAC was honoured to be appointed by MSF to co-develop and operate an Adult Disability Home after responding to its invitation to tender earlier. The ADH, to be located at Sengkang, is slated to provide residential care to 200 persons with special needs. It will also have a Day Activity Centre (DAC) for 50 adult clients co-located within the facility. The ADH is targeted to operational in 2018. ST. ANDREW S COMMUNITY HOSPITAL (SACH) SACH converted its level 11 into a 24-bed ward to provide inpatient palliative care service for terminally ill patients. The service commenced in July 2015. SACH is also one of the service providers for the HOlistic care for MEdically advanced patients (HOME) Programme, a palliative home care service managed by the Agency for Integrated Care (AIC). Since September, SACH started providing therapy services to PCF Sparkle Care @ Changi Simei a senior care centre operated by the PAP Community Foundation. Last year, SACH workload statistics include: 1,900 inpatient admissions,22,000 Day Rehabilitation sessions, 6,000 home care visits, 6,900 outpatient clinic attendances, 48,000 community therapy sessions, and primary care medical consultations to 2,000 foreign workers and low-income individuals through its mobile clinic services. ST. ANDREW S SENIOR CARE JOY CONNECT (SASC) SACH started operating St. Andrew s Senior Care - JOY Connect at Kampong Glam in February 2015, serving those from low-income families with poor social support. St. Andrew s Senior Care JOY Connect is our first Senior Care Centre providing dementia day care, maintenance day care, day rehabilitation, centre-based nursing, integrated home care and community case management services to residents in the Kallang and Rochor precincts. The centre was formally opened by Dr. Amy Khor, Senior Minister of State for Health, on 25 April 2015. By the end of 2015, JOY Connect had a total of 165 clients under its care. ST. ANDREW S LIFESTREAMS SAL conducted 15 professional programmes in 2015. After a review of its mission and programmes SAL, it will enhance its role in training and counselling with revamped programmes, targeting the church community. ST. ANDREW S NURSING HOME (SANH) In 2015, SANH provided holistic nursing and rehabilitative care to 300 residents. It had supported the employment and attachment of at least 20 recovering persons with mental conditions in areas such as cleaning, administrative, receptionist and laundry services. These persons are clients from SACS CRSS, residents of HCC and welfare homes like Pelangi Village. SACS-SAMH FUNDRAISING ACTIVITIES A joint SACS-SAMH Flag Day was held on 10 June. The SACS-SAMH Charity Dinner, officiated by President Tony Tan Keng Yam, was held on 2 October to raise funds for both organisations. SAMH IN 2016 We are grateful for the Lord s guidance and provision for the past 102 years. We celebrate God s faithfulness with thanksgiving, and we continue to serve with love and compassion, and to bridge the care gap for the vulnerable and under-served in our community. As we enter our 103 rd year of service, we continue to expand and aug ment out stable of services, seeking the welfare of our city, reaching out to the heart of the community where the needs are greatest, serving those in need with the love and compassion that has been our ethos for the past century. In His name, we continue to strive to be a light in the darkness, for His glory and for the relief of suffering. Dr. Arthur Chern Group Chief Executive Officer St. Andrew s Mission Hospital 18
THE MISSION TO SEAFARERS INTRODUCTION The Mission to Seafarers (MtS) is the world s leading maritime welfare missionary society of the Anglican Church, recognized and trusted by the 1.5 million merchant seafarers. With a presence over 260 ports in 71 countries, the charity provides for the practical, social and spiritual needs of all seafarers regardless of race, creed or nationality through a network of chaplains, staff and volunteers. HUMAN RESOURCE Full Time Paid Staff Port Chaplin : Revd. Peter Manimuthu Centre Manager-International : Mr. Toh Soon Kok Drop in Centre for Seafarers Administrator (w.e.f. August 2015) : Mr. Jeremy James Administrator (till June 2015) : Ms. Susan Koh Service Providers Operations Executive : Mr. Ho Kit Yee Accountant : Ms. Christina Tay The Port Chaplain is responsible for the overall management and operations of the Branch and with his team of staff and volunteers carry out the daily operations and activities. MANAGEMENT COMMITTEE Chairman : Captain Robert Walker Vice Chairman : Captain Lee Wai Pong Honorary Treasurer : Captain Frederick Francis James Secretary : Mr. Raymond Tan Kee Meng Member : Mr. Andrew Tay Mr. Brian Jenner Ms. Koh Pei Bei Captain Richard Howe Mr. SC Lim Co-opted Member : Mr. Mohamad Idris Captain Robin Foo ACTIVITIES Regular ship visits are conducted from Mondays to Sundays at the three ports (Tanjong Pagar, Pasir Panjang, Jurong Port) terminals and Sembawang Wharf. The International Drop in Centre for Seafarers in Jurong Port remains operational Mondays to Fridays 10.00 a.m. 10.00 p.m. and 4.00 p.m. 10.00 p.m. on Saturdays. Seafarers who are hospitalized are visited and care for at Maritime Medical Centres, Private and Re-structured Hospitals. Free Transportation for Seafarers provided daily from ship to shore. TRAINING AND DEVELOPMENT 24 October : Ship Visitors Course 1-4 December : East Asia Regional Conference for Chaplains 19
FUND RAISING EVENTS AND DONATIONS MtS (Singapore) is very dependent on the funds received through individuals, churches and corporate donors. We are thankful for the prayers and support received from the various parishes which enables us to provide an effective ministry to all seafarers who call at any of the ports of Singapore. Annual Sea Sunday Appeal : 54,095.40 Donation from Anglican Churches : 15,071.00 Donation from Anglican Church Members : 19,193.35 MPA Grant : 40,000.00 Grant from MtS London : 150,000.00 Grant from ITF : 59,051.88 Corporate donations : 13,965.00 Others : 2,741.30 Total Fund And Donations Received : 354,117.93 HIGHLIGHTS OF MINISTRY 1. Additional space of 45 sq meters added to our existing 133 sq meter International Drop In Centre at Jurong, which now gives us more options in terms of service provision for seafarers. 2. Partnering GODUCATE a local church based organization, free transport services were provided for the seafarers on Sundays from 1.00 p.m. to 4.00 p.m. 96 seafarers had benefitted through this initiative. 3. 510 seafarers benefitted from the 18 events organized during the year at the Drop In Centre with the objective to foster meaningful friendships with and among seafarers and also present the gospel. 4. Through a grant received from ITF and a generous donation from a parish, the Mission was able to purchase a new commercial bus to for seafarers transport. Seafarers Attendance in Jurong Port : 3564 Seafarers in distress assisted : 94 Seafarers Transported : 1600 Visitation to Ships : 1431 Visitation to Hospitalized Seafarers : 9 FINANCES YEAR 2015 Total Income : SGD360,995 Total Expenditure : SGD308,205 Surplus / (Deficit) : SGD 52,790 CONCLUSION Seafarers endure long periods of loneliness and isolation as they spend months away from their homes and families. At sea they are completely cut off from all that we take for granted and in port they are always visitors. Seafarers continue to face with issues such as the piracy, abandonment, non-payment of wages, denial of shore leave, shipwreck, isolation and separation from families. It is for these reasons that the mission exists to care for seafarers and lead them to experience the Father s love. Reverend Peter Manimuthu Port Chaplain 20
MEMBERSHIPS LIFE MEMBERS Mr. Dennis Ang Mr. A M Benjamin Mrs. Ponnama Anne Benjamin Prof. Boo Geok Seng Lawrence Mr. James Chan Mr. Chay Ngeet Shin Dr. Chee Kuan Tsee Mr. Burton Chen Mr. Cheng Hoe Huat Daniel Mr. Cheok Cheng Kiat Dr. Chern Su Chung Arthur Mr. Chew Hock Yong Mrs. Chew-Ng Hwee King Queenie Mr. Chia Teck Sian Mrs. Molly Chia Mrs. Margaret Chng Mr. Chong Siak Ngin Mr. Chong Shiun Shing Mr. Raymond Choo Mr. Chua Lip Wei Mr. Keith Chua Mr. Chua Nguan Seng Mr. Chung Yaw Fui Alexander Mr. D S Alvis Arthur Mrs. Dulcie Fam Mr. Foo Soon Onn Mrs. Alice Foo Dr. Gan Cheong Eng Dr. Gan Kim Loon Mrs. Nancy Goh Mr. Heng Kok Chiang Mr. Ho Boon Sing Mr. Ho Khai Seng Mrs. How Lay Hoon Mrs. Jenny How Dr. Jimmy How Mr. Allan Howe Mr. Hong Hui Beng Mrs. Mary Jacob Matthew Mrs. Mary John Dr. Khoo Kian Seng Mrs. Khoo Soo Luan Mr. Koh Hock Ghee Mr. Koh Hock Seng Daniel Mr. Kwan Chun Wing Mr. Albert Kwek Mr. Kwek Ban Hock RADM (RET) Kwek Siew Jin Mrs. Dorothy Lai Mr. Lau Wan Keong Dr. Lee Ee Lian Mr. Lee Mui Fong Mr. Gary Lee Mr. Georgie Lee Dr. Lennie Lee Dr. Leong Soon Kai Mr. Leong Yew Kee Charles Mrs. Leong Yim Fong Mr. Benson Leong Mr. Liew Yoke Pheng Joseph Mrs. Irene Lim Dr. Lim Hoon Chin Steven Ms. Lim Soo Chong Mr. Vincent Lim Mrs. Ling Suay Hwa Mr. Loh Wah Kay Dr. Loh Yik Hin Dr. Looi Kok Poh Mdm. Looi Thung Ho Mr. Lor Yoi Meng James Mr. Richard Rokmat Magnus Mr. Ng Thiam Kwee Mr. Ng Yoke Meng Mr. Oh Kok Liang Mr. Thompson Edwin Oliver Mr. Pang Chui Leng David Mrs. Pang-Tan Say Ngee Ms. Amy Rani Mr. David Saw Ms. Siew Kwee Choo Mr. Sim Guan Seng Mr. Soh Eng Hock David Mr. Soh Teow Hock Miss Soo Soo Cheng Mr. Su Kow Hwa Jonah Mr. John Suan Mrs. Joanne Tan Mr. Sebastian Tan Mr. Tan Hee Chai Dr. Tan Kuan Hoo Mr. Tan Siang Hin Alden Mrs. Lucy Tan Mrs. Eunice Tay Revd. George Tay Revd. Canon Dr. Tay Seng Kong Louis Ms. Lucilla Teoh Mr. Teong Swee Chin Mr. Thia Tian Seng Richard Dr. Sally Thio Mr. Tng Hian Huat Victor Mr. Joseph Toh Miss Toh Seok Leng Anna Mrs. Ann Elizabeth Wee Mrs. Mary Wee Mrs. Betty Wong Ms. Wong Kok Yee Mr. Wong Kron Joo Mr. Wong Siu Hong Alfred Ms. Wong Yoke Mei Venerable Wong Tak Meng Mrs. Yang Jane Mr. Yap Min Choy Robert Mr. Yee Kok Hoong Dr. Yeoh Peng Cheng Dr. Luke Yik Mr. You Poh Seng HONOURARY MEMBERS Revd. An Yue Jin Revd. Ang Soo Sung Revd. Canon Steven Asirvatham Revd. Chan Chee Keng Revd. Christopher Chan Revd. Chan Kheng Lee Michael Revd. Chang Lubin Revd. Charles Tewer Revd. William Chee Revd. Bertram Cheong Revd. Chiam Soon Siang Eric Revd. Chng Ngan Sing Gary Revd. Dr Chong Keng Hoi Timothy Revd. Chong Seng Chee Steven Revd. Darren Choo Revd. Timothy Ewing Chow Revd. Chua Siang Guan Revd. Canon Dr. Chung Khiam Boon Titus Revd. Peter Cook Revd. Mark Dickens Revd. Dr. Ee Huat Peng Ivan Revd. Foo Chee Meng Revd. Goh Thong Hoe Joseph Revd. Vincent Hoon Revd. Huang Ao-You Revd. Huang Hui Jen Revd. Martin Jungnickel Revd. King Chiew Kwang 21
MEMBERSHIP Revd. Koh Hock Soon Rt Revd. Kuan Kim Seng Revd. Samuel Kunjumone Revd. David Lee Revd. Lee Kong Kheng Revd. Barry Leong Revd. Dr. Joel Leow Revd. Lewis Lew Revd. Freddy Lim Revd. Michael Lim Revd. Lim Thiam Yew Stephen Revd. Derek Lim Revd. Lim Kek Wah Revd. John Lin Rt Revd. Low Jee King Revd. Lui Choo Huat Revd. Peter Manimuthu Revd. William Mok Revd. Ng Hwee Leong Revd. Ng Koon Sheng Revd. Canon Ong Chooi Seng Revd. Dr. Pan Chou Wee Revd. Salmon Periyanayakam Revd. Jeremy Ponniah Rt Revd. Rennis Ponniah Revd. Andrew Raman Suppaiyah Revd. Steven Seah Revd. Israel Selvam Revd. Dr. Soh Guan Chin Revd. Titus Soo Revd. Joshua Sudharman Revd. Tan Chang Choon Winston Revd. Tan Choon Kwan James Revd. Christopher Tan Revd. Edwin Tan Revd. Tang Wai Lung Revd. Michael Teh Revd. Victor Teo Revd. Teo Keng Bock David Revd. Daniel Teo Revd. William Tham Revd. Dino Thangamany Revd. Thong Tang Hiong Revd. Luke Ting Revd. Canon Daniel Tong Revd. Lawrence Visuvasam Revd. Daniel Wee Revd. Canon Terry Wong Revd. Wong Kok Yean Revd. Wong Kum Lum David Revd. Wong Ngiam Koy Revd. Jonathan Wong Revd. Gilbert Wong Revd. Canon Yee Ching Wah Revd. Yong Ching Fah Eric Revd. You Kok Kiong Joseph ORDINARY MEMBERS Ms. Patricia Aw Mr. Paul Chim Mr. Edward D Silva Mr. Goh Kia Teck Andrew Ms. Moh Suan Ms. Irene Sng Mr. Peter Tan Mr. Steven Ting Mrs. Yuen-Chiew Yew Mee 22
ACKNOWLEDGEMENT OF DONATIONS DONORS OF 10,000 AND ABOVE INDIVIDUAL Boo Geok Seng Lawrence Goh Bee Kheng Kim Soo Theng Lau Nai Fai Daniel Lim Ming Hui Andrew Wesley Lim Edward Balan Menon Syed Fidah Bin Ismail Alsagoff Teo Pei Pei Julie Katherine Wee Zung Bei Fan Ronald CORPORATE ABR Holdings Limited All Saints Church Ban Leong Technologies Ltd Capital International Inc, Corporate Matching Gifts Church of the Ascension Corporate Managers Pte Ltd Diocese of Singapore Football Association of Singapore Foundation of Rotary Clubs (Singapore) Ltd Grace, Shua & Jacob Ballas Charitable Trust Kampong Glam Citizens Consultative Committee Lee Foundation Singapore Rochor Kongsi Singapore MINDEF Singapore Sports Council St Andrew s Cathedral St Andrew s Cathedral Mandarin Congregation St George s Church Tanglin St Matthew s Church Tan Chin Tuan Foundation United Overseas Bank Limited 23
ACKNOWLEDGEMENT OF DONATIONS DONORS Aisha Alkaff Ang Cheng Hong Judy Ang Ee Hua Ang Eng Eng Ang Kim Neo Ang Leh Choo Ang Poo Chong Eric Ang Pueh Khee Peggy Ang Yi Wen Edwin Sally Ang Angelica Ariaratnam Au Chin Yew Clarry Au Jan Michael Aw Yeow Hock Beh Chong Teck Peter Anita Benson Boh Shi Hui Jasmine Bruce Malcolm Bonny Albert Bove Simon R. Cartwright Chai Siew Ling Mildred Chan Boon Chow Chan Choong Wah Chan Chung Tsing Gregory Chan Hui Xin Chan Kew Lui Chan Peck Yoke Chan Wai Kheong Chan Wen Tin Chan Weng Cheong Chan Yuet Meng Daniel Chan Choong Seng Chang Kuang Ling Chang Mun Loong Angeline Cheah Lulu Cheah Cheang Yew Kong Chee Kuan Tsee Chee Meng Teck Chee Pey Ling Juliana Chee Tiang Chwee Alfred Chee Wan Kim Ivan Chen Fun Yap Chen Li Chin Sharon Chen Siu Wen Winifred Chen Voon Hoe Jaime Chen Linette Chen Winifred Chen Cheo Bong Hee Grace Cheo Cheok Yiu Suan Dora Cheong Keng Hwee Cheong Mun Sang Chew Hwee Boon Magdalene Chew Mdm Chew Chia Poo Neo Chin Susan Chng Bee Hoon Choi Shing Kwok Larry Chong Ee Mei Vivien Chong Jin Pean Chong Yap Seng Choo Choon Sheng Raymond Choo Hock King Colin Choong Chow Shin Chow Kwok Weng Chow Wai Shin Chow Wing Seng@Chow Weng Sing Christabelle Chu Yen @ Chu Kian Yuan Benny Chua Chua Ah Liang Chua Geok Cheng Chua Guat Kheng Chua Hong Choon Chua Hwee Kee Irene Chua Keng Boon Chua Kim Lee Chua Lip Tuan Chua Nguan Seng Chua Seow Jin Kelvin Chua Siak Neng Chua Sock Cheng Chua Tiang Choon Keith Chua Tong Chea Cynthia Chua Margaret Chua Chuang Ming Nikki Chuang Nai Mian Chue Fong Oi Chui Jian Wei Lena Chung Edward D Silva Da Silva David F. Valleteau De Moulliac De Silva Deepthika Romanie Lynn Desker Ding Chih She Julie Ee Sarah Ee Eng Siu-Lan Sibyl Eu Pui Wai Fam Siu Ping Anita Fok Jun Heng Fong Ei Lie Elizabeth Madeline Foo Foo Mui Lian Madeline Foo Abdul Ghani Giam Alice Diana Goh Edward Whistler Goh Goh Eng Tiong Goh Hui Don Gordon Goh Jin Kwee Cecilia Goh Meng Huat Goh Mia Jing Gwen Goh Victor Gunawan Hai-Du Thi Tran Han Mei Barry Havery Hee Tan Sok Eng Winnie Heng Eng Mui Caroline Ho Fong Lian Ho Jee Lin Ho Lai Kiew Ho Sor Lay Jennifer Ho Twa Moi Lynn Ho Hoi Yuen Khwai Hong Puan Jong Hoon Wee Peng Allan Howe Huang Ziwei Nicole Linda Huang Hui Kok Wing Victor Hwang Hock Lim Elizabeth Jacobs Kam Geok Liang Kam Lup Fai Kang Yew Sam 24
ACKNOWLEDGEMENT OF DONATIONS Kee Loi Guan Khoo Swee Im Khoo Swee Lian Paul Khoo Khow Puteh @ Koh Loon Sin Kiang Juet Chun Yvonne Kiang Wenting Cherie Koh Douglas Koh Bee Chuan Koh Chin Kiak Koh Kok Hou Koh Meng Yuet Dorothy Koh Qing Wen Koh Sarah Siew Hoon Koh Sherie Koh Siew Hoon Sarah Koh Tse-Chung Kevin Koh Yvonne Patsy Koh Kok Si Cheh Kuan Khuan Tee Kuek Meow Hong Gina Raj Kumar Suresh Kumar Kwan Kim Kong Kwee May Shien Kwek Cheow Ting James Kwok Yong Fun Lai Tze Chang Stanley Lai Won Yeong Lai Woon Chin Lam Kong Peng Lam Mun Wai Jeremy Eileen Lau Lau Eileen Lau Fung Hing Lau Patrick Lau Yee Wan Yvonne Patrick Lau Leck George Ser Meng Bebe Lee Lee Chew Chiat Lee Chi Kuan Lee Chio Lim Larry Lee Chong Kai Lee Geok Kim Bessie Lee Geok Suat Lee Hing Yan Lee Ho Wah Lee Hoon Hwee Lee Hui Yuen Lee Kia Tiow Lee Kian Hup Lee Kiok Margaret Lee Kwai Fong Lee Lay Hwee Janice Lee Lay Leng Lillian Lee Meng Har Lee Michael Yun Henn Lee Ngian Tong Lee Puay Kuoon Lee Shuh Ying Lee Siew Pin Eric Lee Soo Jin Lee Soon Yee Lee Tat Kwong Lee Tiong Seng Norman Lee Wan Choy Lee Yean Yean Mdm Lee Leng Lian Shin Leong Choy Yoke June Leong Jern-Yi Leong Sung Howe Leong Swee Eng Simon Leong Leung Kwok Keung Li Kaihui Benny Li Xiuqi Denise Liao Liau Yen San Jonathan Liem Swat Bwee Liew Hen Jin Chelsia Lim Kennedy Lim Lim Beng Chai Lim Beo Peng Lim Boon Choon Lim Chew Yen Carol Lim Chiang Kwee Lim Dolly Irene Lim Gek Muay Lim Geok Hock Joshua Lim Kah Eng Lim Kek Wah Lim Kim Song Lim King Leong Tony Lim Kok Heng Lim Kwang Seng Edwin Lim Lam Geok Lim Loon Heng Lim Mee Moy Madalene Lim Mei Yin Lim Mui Noi Lim Pei Pei Serena Lim Rou en Grace Lim S L Lim Seok Hua Lim Shirley Lim Siew Hong Lim Swee Eng Lim Teck Chai Danny Lim Tien Kiong Lim Tong Li Lim Tze Lan Lynette Lim Wen Jie Sarah Lim Weng Kee David Lim Woon Hui Lim Yan Piing Andelina Shirley Lim Sophine Lim William Lim Lim-Loo Lie Ha Lin Shao Luan Liong Kwok Yean Liu Rijing Loh Amy Chee Seen Loh Chee Seen Amy Loh Choon Huat Loh Hong Eng Julienne Loh Hong Pheng Amos Loh Su Lin Jennifer Loh Wah Kay Loi Boon How Loke Mui Kheng Loke Wei Ying Loo Eng Huay Loo Koon Cheng James Loo Kuen Feng Low Poh Ling Low Quee Eng @Lau Koi Eng Lum Wai Meng Benny May Yee Wilson Joseph Mo 25
ACKNOWLEDGEMENT OF DONATIONS DONORS Mo Kee Kin Mo Kei Lin Sarah Mo Mok Choon Hoe Mui Kwai Chan Loraine Shalini Muthiah Shereen Neo Neoh Swee San Linda David Ng Ng Chi Chong Brian Ng Chin Chong Ng Chuin Ting Ng Kheng Hock Roland Ng Ming Huah Ng Poh Cheng William Ng Seng Leong David Ng Siew Choo Ng Swee Poh Ricky Ng Yew Kong Ngiam Shih Chun Kiyomi Nishi S M Jegan Nishie Oh Poh Huat Oh Siew Khim Mabel Lily Ong Ong Hai Beng Charles Ong Hui Ling Angela Ong Kian Giap Daniel Ong Kim Thai Ong Lee Keang Maureen Ong Leok Poon Ivan Ong Lily Ong Say Gek Ong Siew Kwee Andy Ong Siew Luan Ong Yang Peng Ong Yao Liang Ooi Lai Hock Paul Pak Pamela Jessie Pang Park Oi Yong Jacqueline David Pearson Peck Guat Hoon Serene Peh Ah Koon Peh Chee Keong Peh Foong Ying Ajoy Philip Phon Cai Hui Phua Lay Peng Denise Rennis Ponniah Rennis Solomon Ponniah Puk Leung Kong Dennis Quek Buan Li Quek Li Huan Quek Swee Hoong Quek Teng Hong Gavin Raj Indranee Thurai Rajah R.Rajasingh Ajit Ramesh Ratkar Smith Richard Raymond Martin Anthony RIDDETT Namrata Sadarangani Say Swee Neo Rose Seah Chin Hong Seah Li-Chen Lynette Seah Mei Chu See Kah Woon See Meng Seet Chee Keong Noelle Chitrani Selvadurai Lawrence Seow Seow Jean Lin Seow Kim Chwee James Manoj Menon Shreedharan Sim Bee Sin Sim Ee Cheng Angie Sim Hang Khiang Sim Lai Choo Sim Sai Lin Siok Florence Siow Fung Wai Ying Paula June Turley Skilling Sng Kiat Choo Irene Soh Guan Chin Soh Jacqueline Soh Lea Hui Cherayl Soh Nai Huay Soon Al Huat Su Kow Hwa Jonah Jin Sung Sung Peir Yih Tai Ai Luen Tai Suet Yi Catherine Tan Daniel Tan Pauline Tan Sara Tan Shirley Tan Tan Ah Hwa Connie Tan Bee Gek Tan Boon Huat Tan Chau Min Clifford Tan Chee Hong Esther Tan Chin Siong Tan Chuan Choon Tan Elizabeth Jane Tan Eng Liang Tan Eng Liew Patricia Tan Fock Lui Sandra Tan Guan Hiang Tan Han Loong Allen Tan Heng Khuan Brian Tan Hiap Gee Tan Hock Siong Tan Hua Mia Tan Huiying Tan Hwee Sang Tan Joo Hong Tan Joo Lian Tan Kia Yong Genevieve Anne Tan Kian Woo Tan Kim Ping Tan Kok Yeang Tan Li Li Tan Luan Hong Ivy Tan Mui Choo Tan Mui Khoon Tan Mui Ling Tan Peng Yong Tan Poey Cheng Tan Sai Hong Tan Say Beng Tan Siang Lin Tan Siew Beng Tan Sin Thong Tan Siok Yuan Fiona Tan Soo Hwee Tan Swee Lim Tan Swee Lin Tan Swee Tee Wendy Tan Tay Lek Tan Thiam Loke Joe 26
ACKNOWLEDGEMENT OF DONATIONS Tan Tiong Gek Tan Tong Tee Eddie Tan Wan-Yu Merillee Tan Wee Kiak Tan Wei Ling Jean Tan Weng Mooi Tan Yang Thia Tan Yi Jia Celeste Tan Yong Le Tan Yong Sheng Ronald Tan Yuan Yuan Sharon Tang Jing Jie Lena Tang Tao Chong Meng Louis Tay Tay Hsiang Kee Tay Mui Ngo Tay Mui Theng Judy Tay Shwu Jen Tay Wee Leong Tee Siew Poh David Teo Teo Boon See Teo Chor Haow Teo Hong Lim Teo Lay Ching Teo Moushen Teo Tsu Min Cynthia Teoh Choon Sin Teoh Lay Mui Lucilla Teoh Meng Hwee Teoh Wan Yin Teong Swee Chin Thali Koattiath Udairam Thng Geok Huay Thomas Thong Ti Lian Swan Tiew Hong Hua Ting Kang Chung John Ting Kian Wei Toew Siak Hwa Toh Soon Bia Toi Mui Keow Tsung Zhen Jie Rachel Marimuthu Vachila Juliet Wee Wee Aye Ling Wee Hock Chye Wee Keng Yee Adelene Wee Zhi Zhong Wilfred Marion Dorothy Willis Mo Kee Biah Florence Wong Florina Wong Wong Ah Weng Wong Beng Yu Wong Chun Chong Wong Diana Wong Fatt Kee Wong Hoe Eng Wong Suay Peng Wong Wai Meng Carolyn Wong Yew Choy Wong ZheQian Woo Kuo Chiang Woo Wen Wen Wu BangWen Yap Geok Leng Yvonne Yap Jing Han Yap Soon Tiong Yap Su Meng Elaine Yaw Chee Siew Yeap Kar On Sarah Yee Yee Mei Wah Lily Yeo Yeo Kok Phuang, Michael Yeo Soon Lye Yeow Kok Han Yeow Ying Ying Yeung Shun Yun Benjamin Yim Yin Teck Meng Alvin Grace Yip Yin May Yong Chuk Kwin Yong Wei Leong Yong Yean Loong Yum Shoen Yih 27
ACKNOWLEDGEMENT OF DONATIONS CORPORATE DONORS Achema Pte Ltd AGD AIC All Saints Church English Congregation Ang Seng Eggs Supplier Anglican High School Baker Tilly TFW LLP Bakers Oven Pattisieries Bakery Laboratory Pte Ltd Ben Foods (S) Pte Ltd Bethany Emmanuel Church Big-Foot Logistic Pte Ltd BinjaiTree Boon Teck Trading Company C S Tay Foods Pte Ltd CapitaLand Hope Foundation Cathay Organisation Pte Ltd Chapel of Christ The Redeemer Chinese Congregation Chapel of the Christ The King Chapel of the Resurrection Charoen Pokphand Intertrade Spore Pte Ltd Church of the Good Shepherd Church of the True Light CKT Thomas Pte Ltd Comfort Design Pte Ltd Community Service Projects Pte Ltd Creative Realty Pte Ltd Credit Suisse AG Cycle Pac Alliance Pte Ltd Delta Pacific Foods Pte Ltd Exim & Mfr Enterprise Football With A Heart Fresh Cafe Distributors Frosts Food International Pte Ltd Gennal Industries Pte Ltd GIC Pte Ltd Global Delicios Global Synergies Group Pte Ltd GreenDot Media Pte Ltd Hanjin Logistics (S) Pte Ltd HK Baptist Church University Choir Holy Trinity Parish Honey-Land International Pte Ltd Hong Kiat Construction Pte Ltd Hougang Assembly of God Church Hwa Chong Institution Joanne Choo Language Pte Ltd Kai Sheng Marine Products Kampong Glam Crawford Residents Committee Kim Lee Pastry House Kingsland Development Pte Ltd Kooka Paper Products Pte Ltd KPMG LLP Kshitigarbha Buddhist Society L & L Food Supply Lam Soon Singapore Pte Ltd Lee Say Poultry Industrial Lian Cheng Contracting Pte Ltd Lim Hock Song Lim Kian Seng Food Supplier Pte Ltd Lim Siang Huat Pte Ltd Low Medical Clinic Luzerne Pte Ltd Marine Parade Christian Centre NTUC Fairprice Foundation Ltd OCBC Bank Otto Marine Limited Parents of Changkat Primary School Parish of Christ Church Partnership Consultancy Pte Ltd Paya Lebar Methodist Church Phoon Huat & Co Pte Ltd Prominent Land Pte Ltd Protek Chemicals & Engineering Pte Ltd Purple Parade Q son Kitchen Equipment Pte Ltd RSM CHIO LIM LLP Seagift Food Pte Ltd Shinwa Sea Products Enterprises Singapore Cartons Pte Ltd Singapore Power Ltd Singapore Press Holdings Foundation Ltd Song Fish Dealer Pte Ltd Sportshub Pte Ltd St Andrew s City Church St Andrew s Community Chapel St Anthony s Canossian Sec Sch St Hilda s Church St James Church St John s St Margaret s Church St Peter s Church Steward Cross Pte Ltd Straits Rubber & Eng Plastic Pte Ltd Sunfresh Singapore Pte Ltd Switzco Design & Gifts Pte Ltd 28
ACKNOWLEDGEMENT OF DONATIONS Teem Enterprise Pte Ltd The ChungKiaw Family Practice Pte Ltd The Fish Farmer Pte Ltd The Presbyterian Church in Singapore The Rightway Corporation Pte Ltd The Seafoodcompany Pte Ltd Tong Seng Produce Pte Ltd Touch PR & Events Pte Ltd Urschel Asia Pacific Pte Ltd Vachila Murimuthu Valeside Pte Ltd Walson Food Distributor Pte Ltd Westpac Banking Corporation Windec Interior Pte Ltd Yishun Christian Church Yishun Christian Church - Chinese Congregation Youth Corps Singapore Zoho Corporation Pte Ltd 29
ACKNOWLEDGEMENT OF GIFTS AND SERVICES INDIVIDUALS Agravante Gina Helen M. Alice Andrea Ang Puay Leng Hazel April & Friends Chang Choon Teck Chee Wan Kim,Ivan Chen Shean Ing Chen We Tsoo Margaret Chew Chiam Heng Tong David Chng Matthew Chong Raymond Choo Pearly Chow Sandy Chua Connie Christina Daniells David Daisy Doris Harold Ee Ee Yew Hoon Dr Eu Pui Wai Esther Foong Ling & Friends Dr Gan Kim Loon Goh Chong Beng Goh Eunice Gwyneth & Friends Heng Mui Khee Yvonne Hoon Wee Peng James Jennie Jenny Joanne Kay Kim Leng Khor Hui Yi Kimman Kimman Yvonne Koh Chee Min Koh Hiang Hwa Stella Koh Peck Duan Joyce Koh Teow Yeong Jenny Lai Lee Chin Poh Michael Esther Lee Ken Lee & Friends Lee Lee Soon Hong Lee Sue Wen Priscilla Lee Ying Albert Lee Lek Mei Ru Leong Christina Esther Leong Vivien Leong Gina Lim Lim Kwee Hoon Levia Lim Lim Siok Tin Dr Steven Lim May Loh & Friends Dr Loh Yik Hin Dorothy Loo Judy Lou Lucy Lydia Mary Mary Michelle & Friends Mok Mui Tan Frank Mok Philip Moses Lim Mui Kai En Ng Ng Kai Lin Christopher Ong Jerry Ong Ong Kiat Lan Francis Peh Pang Tsui Ying Pat Fion Phua Gloria Poh Pui Leng Jowenna Quek Roger & Friends Samantha Scully Grace Seah Shalini Erazuth Mohandas Sheila Cheng Joy Shuo Sim Ee Cheng Angie Sim Gek Leng Steven Soh Sabrina John Suan Surendran Saverimuthu Gerard Tan Boon Huat Connie Tan Tan Fang Fang Tan Gek Lan Carolyn Julienne Tan Selena Tan Tan Yi Jia Celeste Tay Geok Seng & Filomena Joyce Tay Deborah Teo Teoh Keh Lye Thong Chow Ngian Tong Chee Seng Andrew Wei Jia Xian Carol Anne Wendy Loke Wendy Peck Wong Hoe Eng Pamela Wong Xiho Yu Ting Yee Yoke Yean Linda Yee Yoke Ying Eric Yeo Lynette Yeo Dr Luke Yik Adeline Yip Christine Yip Yue Foong Teng Yvonne Kiang Zhang Anqi 30
ACKNOWLEDGEMENT OF GIFTS AND SERVICES CORPORATE ACS International AIC Allswell Trading Pte Ltd Alpha 7 Consultancy Anglican High School Anglican High School s Parent Support Group Army Signal Battalion & CDC Autism Resource Centre / Pathlight Ayer Rajah Community Centre Bank Of America Bedok Methodist Church Ben Foods (S) Pte Ltd Ben Foods (S) Pte Ltd Bencoolen Enterprises Pte Ltd Beresh Hawker Association BerryLite Pte Ltd Boys Brigade Boys Brigade Bt Batok East GROs Calbee CDC CDC & Suki Thai Cedar Girls School Cedar Girls Secondary School Changkat Changi Secondary School Chen Su Lan Methodist Children Home Cheng Hong Charity Dinner Cheng Hong TCM Cheng Hong Welfare Service Society CHIJ Katong Primary School CHIJ St Joseph s Convent Chinese Development Assistance Council Chinese Development Assistance Council Chuen Chuen Restaurant Citibank Citibank N.A., Singapore Branch Community Service Projects Pte Ltd Credit Suisse Crosstalk Theatre Production De Cultural Hub Pte Ltd Deyi Secondary School DHS Class of 83/ Fam TwinTech Dignity Kitchen Doris Ng & DNA Financial (Manulife) Dragages Singapore Ltd & Bendemeer Sec Sch. Dunearn High School Electrolux Estee Lauder Euromonitor EZ Loan Faith Community Baptist Church Far East Organization Far East Organization Fish & Co. Restaurants Pte Ltd FK Dunamis Group Pte Ltd Foodbank Foodbank / Linkedin Friesland Campina (S) Pte Ltd Gardens By the Bay GIC Gold Kili Trading Enterprises (S) Pte Ltd Goodrich Global Pte Ltd Ground Up Initiative Habitat HDB Heng Highpoint Community Services Association Holy Innocent High School Hong Kiat Construction Hwa Chong J.C. Hwa Chong Junior College IBM Singapore Institute of Technical Education ITE Joyful Charity Kampong Glam CC Kampong Senang Charity & Education Foundation KG CC & BR CC KG PCF KGYEC Kingsland Development Pte Ltd Kingsland Global Pte Ltd KPMG Ksitigarbha Buddhist Society 31
ACKNOWLEDGEMENT OF GIFTS AND SERVICES Kwan Im Hood Cho Temple Kwong Wai Siu Hospital KYMC Land Transport Authority Levi Staruss Community Day Lim Sinag Huat Pte Ltd Lions Befrienders Living Sanctuary Kindergarden Long Wah Athletic Association Malay Heritage Centre Masjid Malabar Jamaith Mercy Centre Ltd Mindset Care Ltd MINDSET Care Pte Ltd Ministry of Social & Family Development NAFA Nanyang Junior College Nanyang Primary School National Junior College National Volunteer & Philanthropy Centre Navy Medical Services Ngee Ann Poly NKF NTU NTUC FairPrice Foundation Limited NUS Law students Old Geylang Pang Kitchen Pentecost Methodist Church People s Association Playhouse & MSF President s Office & MSF Prominent Land Pte Ltd PWD Queenstown Rotary Club Raffles Junior College Renewal Christian Church Republic Polytechnic Rider Levett Bucknall LLP Rochore CC ROI2 from Community Praise Baptist Church Rotary Club Sage Counselling SCGS Senior Citizen Healthcare Information Singapore Buddhist Society Singapore Police Force Singapore Textile Dealer s Friendly Association Singapore Textile Merchants Association SSingapore Tote Board SMPS St Andrew s Secondary School St Anthony s Canossian Secondary School St Hilda s Secondary School St John Ambulance St. Andrew Cathedral St. Andrew s Junior College St. Hilda s Boys Brigade Stamford Primary School Standard Chartered Bank Stevia Truly (S) Pte Ltd. Sultan Plaza Association Sunita & Friends Tabernacle Bible Presbyterian Church Tai Sun (Lim Kee) Food Industries Pte Ltd Tat Hui Foods Pte Ltd Teck Sang Pte Ltd Temasek Group Temasek Secondary School The Boys Brigade The Boys Brigade in Singapore The Esplanade Co. Tung Ann District Guild Youth Group Tze Tho Aum Temple Up Your Service Vitagen Wai Wu Pugilistic Association Wesley Methodist Church Westpac Banking Corporation Westside Anglican Church Wheeler Dealers LLP Wheelock Properties Woh Hup Construction Xinmin Secondary School YMCA Youth Corps Singapore Youth for Christ Youth Guidance Outreach Services Yuan 2008 Volunteer Group 32
CORPORATE GOVERNANCE Draft Governance Checklist to be submitted to Charity Portal (Evaluation Period 01/01/2015 to 31/12/2015) S/No. Code Description Code ID Compliance BOARD GOVERNANCE 1 Are there Board members holding staff appointments? No 4 There is a maximum limit of four consecutive 1.1.6 Complied years for the Treasurer position (or equivalent, e.g. Finance Committee Chairman) 5 The Board conducts regular self-evaluation to assess 1.1.10 Complied its performance and effectiveness 6 There are Board Committess (or designated Board members) 1.2.1 Complied with documented terms of reference. 7 The Board meets regularly with a quorum of at least one-third 1.3.1 Complied or at least three members, whichever is greater (or as required by the governing instrument). CONFLICT OF INTEREST 8 There are documented procedures for Board members 2.1 Complied and staff to declare actual or potential conflicts of interest to the Board. 9 Board members do not vote or participate in decision-making 2.4 Complied on matters where they have a conflict of interest. STRATEGIC PLANNING 10 The Board reviews and approves the vision 3.1.1 Complied and mission of the charity. They are documented and communicated to its members and the public. 11 The Board approves and reviews a strategic plan for 3.2.2 Complied the charity to ensure that the activities are in line with its objectives. HUMAN RESOURCE MANAGEMENT 12 The Board approves documented human 5.1 Complied resource policies for staff. 13 There are systems for regular supervision, appraisal 5.6 Complied and professional development of staff. 14 There is a system to address grievances and resolve conflicts. 5.11 Complied 33
CORPORATE GOVERNANCE S/No. Code Description Code ID Compliance FINANCIAL MANAGEMENT AND CONTROLS 15 The Board ensures internal control systems for financial 6.1.2 Complied matters are in place with documented procedures. 16 The Board ensures reviews on the charity s controls, processes, 6.1.3 Complied key programmes and events. 17 The Board approves an annual budget for the charity s plans 6.2.1 Complied and regularly monitors its expenditure. 18 The charity discloses its reserves policy in the annual report. 6.4.1 Complied 19 Does the charity invest its reserves? Yes 20 The charity invests its reserves in accordance with an 6.4.4 Complied investment policy approved by the Board. It obtains advice from qualified professional advisors, if deemed necessary by the Board. FUNDRAISING PRACTICES 21 Donations collected are properly recorded and 7.2.2 Complied promptly deposited by the charity. DISCLOSURE AND TRANSPARENCY 22 The charity makes available to its stakeholders an 8.1 Complied annual report that includes information on its programmes, activities, audited financial statements, Board members and executive management. 23 Are Board members remunerated for their Board services? No 26 Does the charity employ paid staff? Yes 27 No staff is involved in setting his or her own remuneration. 2.2 Complied 28 The charity discloses in its annual report the annual 8.3 Complied remuneration of its three highest paid staff who each receives remuneration exceeding 100,000, in bands of 100,000. If none of its top three highest paid staff receives more than 100,000 in annual remuneration each, the charity discloses this fact. DISCLOSURE AND TRANSPARENCY 29 The charity accurately portrays its image to its members, 9.1 Complied donors and the public. 34
RESERVES AND INVESTMENT POLICY 1. PURPOSE The purpose of this paper is to specify the reserve and investment guidelines of Singapore Anglican Community Services (SACS). It provides a framework to ensure that funds are prudently managed and adequate liquidity is maintained. These guidelines are binding on affiliated community service organizations (ACSOs). 2. RESERVES The investable fund in the investment account is to cover the reserve requirement. SACS targets towards achieving a general reserve level of two years, taking into account the timing differences between the growing clients needs and inflow from donations and fundraising events. The SACS Board review the level of reserves regularly to ensure that the reserves is adequate for day to day operations and its continuing obligations. 3. INVESTMENT OBJECTIVES Given SACS s status as a voluntary welfare organization (VWO) funded by government subvention and church and public donation, the primary consideration in the management of funds is the preservation of value in real terms. Hence our investment objective is to offset asset erosion due to inflation. 4. INVESTMENT POLICY GUIDELINES 4.1 Funds For Day-To-Day Operations SACS s income depends 70% from government funding. The remaining 30% comes from donations, client revenue and enterprise income and fluctuates with the state of the economy. Such income fluctuations can have a significant impact on our ability to fully cover expenditure. In order to fund day-to-day operations and provide a buffer against fluctuations in monthly income, SACS will set aside a minimum of 3 months of operating expenses in cash and cash equivalent (Operating Cash). Operating Cash is to be kept as petty cash, and deposits including current account, savings account and fixed term deposits. Current and savings accounts may only be held with commercial banks while fixed term deposits may only be placed with commercial banks and finance companies. Operating Cash must be held in Singapore Dollars. 4.2 Investible Fund Funds available over and above Operating Cash (Investible Fund) will be invested. The Investible Fund may be managed by a Fund Manager on behalf of SACS. Funds may only be invested in Singapore Dollar denominated investments in one or more of the following classes of investment: Short-term deposits Negotiable certificates of deposit Commercial/Bank bills Treasury bills Short term notes and bonds The minimum credit rating for any bond issue is Baa3 by Moody s or BBB- by Standard & Poor s. 35
RESERVES AND INVESTMENT POLICY Where the bond issue is unrated by the rating agencies, the Fund Manager s internal credit rating of BBBwill apply. Investments in bonds denominated in foreign currencies are allowed provided the foreign currency exposure is hedged back to SGD. Unit Trusts Limited to fixed income unit trusts No more than 15% is to be invested in a single entity. The investment products must have good liquidity; defined as the ability for the investment products to be sold and proceeds to be received within 30 days. 4.3 Other Investments SACS may, through the generosity of donors, receive donations or gifts in the form of shares or foreign currency-denominated cash, bonds or other securities. Under such circumstances, SACS should Sell or encash into SGD such shares within 12 months of receiving title, unless otherwise instructed by donors. Encash into SGD such foreign currency-denominated cash, bonds or other securities within 12 months of receiving ownership, unless otherwise instructed by Donors. 5. REVIEW PERIOD This policy will be reviewed as and when required and amended as necessary. 36
CONFLICT OF INTEREST POLICY 1. The conflict of interest policy and declaration form will be read by the board member upon hiring, appointment or election to the board as an acknowledgement of having understood the policy and that he/she will fully disclose to the Board when a conflict of interest situation arises. Such conflict of interests situations include but not limited to the following: Conflict of Interest Situations a) Contract with vendors Where board/committee members, staff or volunteers have personal interest in business transactions or contracts that Singapore Anglican Community Services (SACS) may enter into, there should be a policy requiring a declaration of such interest as soon as possible followed by abstention from discussion and decision-making on the matter (including voting on the transaction or contract). All such discussion and evaluation by the board or relevant approving authority in arriving at the final decision on the transaction/contract should always be well documented. b) Vested interest in other organisations that have dealings/relationship with SACS Where board/committee members, staff or volunteers who have vested interest in other organisations that have dealings/relationship with SACS, and when matters involving the interests of both SACS and the other organisation are discussed, there should be a policy requiring a declaration of such interest and if necessary, followed by abstention from discussion and decision-making on such matters. c) Joint Ventures The board s approval should be sought before the SACS enters into any joint venture with external parties. Where board/committee members, staff or volunteers have interest in such ventures, there should be a policy requiring a declaration of such interest and if necessary, followed by abstention from discussion and decision-making on the matter. d) Recruitment of staff with close relationship Recruitment of staff with close relationship (i.e. those who are more than just mere acquaintances) with current board/committee members, staff or volunteers should go through the established human resource procedures for recruitment. The board member, staff or volunteer should make a declaration of such relationships and should refrain from influencing decision on the recruitment. e) Remuneration Board members and volunteers should serve without remuneration for their voluntary service to SACS so as to maintain the integrity of serving for public trust and community good instead of personal gain. However, SACS may reimburse board members or volunteers for out-of-pocket expenses directly related to the service. f) Paid staff on board Paid staff, including the executive head and senior staff employed by the SACS, should not serve as a member of the board as it can pose issues of conflict of interest and role conflicts, and may raise doubts on the integrity of board decisions. The executive head and senior staff can attend board meetings, ex-officio, to provide information and facilitate necessary discussion but should not take part in the decision-making of the board. 37
CONFLICT OF INTEREST POLICY g) Major donors / representatives from major donor companies being on the SACS s board. Potentially conflicting situations may arise where a major donor sits on SACS s board, such as the following: Conflict of Loyalty: Board member may not have the overall best interests of the charity due to their vested interests/priorities. This may influence decisions relating to allocation of resources or the setting the organisation s directions. (There may be particular programme areas where a board member is vested in and is biased towards.) Use of Information to influence donor decisions: Information accessible to board members may be used to influence donors decision on allocations or the corporation they represent. This may result in staff not highlighting certain issues for fear that the donation may be affected. Issues of transparency and disclosure can arise. Pressure to release additional information to donor: Board member may expect additional information from staff on how donations were used and the details of users. Personal benefit/gain/recognition: The board member may expect greater recognition for financial support given, than is usually done. Staff may feel beholden to this board member in case the donor relationship is threatened. h) Others A board member s organisation receives grant funding from the organisation he/she is serving. Prohibition on gifts, entertainment and other favours from any persons or entities which do or seek business with the organisation. Disclosure Policy and Procedure 2. Transactions with parties with whom a conflicting interest exists may be undertaken only if all of the following are observed: The conflicting interest is fully disclosed; The person with the conflict of interest is excluded from the discussion and approval of such transaction; A competitive bid or comparable valuation exists; and The [board or a duly constituted committee thereof] has determined that the transaction is in the best interest of the organisation. 3. Disclosure involving board members should be made to the board chair (or if he/she is the one with the conflict, then to the board vice-chair) who shall bring these matters to the [board or a duly constituted committees]. 4. The [board or a duly constituted committee there of] shall determine whether a conflict exists and in the case of an existing conflict, whether the contemplated transaction may be authorised as just, fair and reasonable to SACS. The decision of the [board or a duly constituted committee there of] on these matters will rest in their sole discretion, and their concern must be the welfare of SACS and the advancement of its purpose. 5. All decisions made by the [board or a duly constituted committee there of] on such matters shall be minuted and filed. 6. This policy document must be read and understood by all board members upon the start of office. 7. Any disclosure of interest made by board members where they may be involved in a potentially conflicting situation(s), must be recorded, filed and updated appropriately by all specified parties. 38
FINANCIAL REPORT SINGAPORE ANGLICAN COMMUNITY SERVICES Association Information Unique Entity Number S75SS0005H Address 10 Simei Street 3, Singapore 529897 Auditors RSM Chio Lim LLP 8 Wilkie Road #03-08 Wilkie Edge Singapore 228095 Bankers DBS Bank Ltd Oversea-Chinese Banking Corporation Limited Malayan Banking Berhad Sing Investments & Finance Limited CIMB Bank Berhad 39
Statement by the Board In the opinion of the Board, the accompanying financial statements are drawn up so as to present fairly, in all material respects, the state of affairs of Singapore Anglican Community Services (the Society ) as at 31 December 2015 and the results, changes in funds and cash flows of the Society for the reporting year ended on that date and at the date of this statement there are reasonable grounds to believe that the Society will be able to pay its debts as and when they fall due. The Board approved and authorised these financial statements for issue. On Behalf of the Board... Daniel Koh Hock Seng Hon. Secretary... Wong Kok Yee Hon. Treasurer Singapore 19 April 2016 40