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Greetings from the Governor reetings from the Governor April 19, 2016 Dear Friends: I am pleased to recognize the Tennessee Small Business Development Center (TSBDC) program headquartered at Middle Tennessee State University. This organization continues to contribute to the development and growth of our small and medium-sized businesses. Small businesses in Tennessee represent the majority of businesses in our state and are driving our economic growth. We continue to see positive signs of economic recovery throughout Tennessee. I also recognize the TSBDC s collaborative efforts within the Tennessee Board of Regents, our institutions of higher education, the business community, volunteers, and the U.S. Small Business Administration. As Governor, my priority is making Tennessee the #1 state in the Southeast for high quality jobs. As a part of my plan to bring these jobs to Tennessee, I am working to improve our education system, manage our budget conservatively, and implement regional economic development strategies that leverage each region s existing assets. In September of 2013, our administration doubled down on our efforts to improve the readiness and quality of Tennessee s workforce through the Drive to 55 Initiative. The Drive to 55 is a mission to see that 55% of Tennesseans have a postsecondary credential by 2025. The mission is critical given that at least 55% of jobs in Tennessee will require training beyond the high school level in the next decade. Currently, around 33% of Tennesseans hold at least a two-year degree, which ranks Tennessee 42nd when compared to other state s educational attainment levels. To reach our Drive to 55 goals and prepare Tennesseans for a competitive 21st century economy, we are working to create a more seamless pathway between high school, postsecondary education and training, and the workforce. The development and growth of the Tennessee businesses profiled in this report exemplifies the economic recovery experienced by many small businesses that the TSBDC has assisted over the past year. I congratulate the business owners featured in this report for investing in their businesses and employees. Sincerely, Bill Haslam

The SmallBusiness ReportCard Do You Really Know If Your Business Is Performing Well? If you own a business, you know how much hard work and dedication it requires. Sometimes your energy is so focused on day-to-day operations that you forget to step back, look at the big picture and gain valuable perspective. How can you tell if your business is performing well? By using numbers from your company s financial statements, you can calculate ratios and formulas that grade the performance of your business. This report card reveals the strengths and weaknesses of your company and provides an opportunity for solid improvement. By comparing your grades to industry averages, acceptable lending ranges and prior years performances, you will begin to develop big picture vision. Remember, these are averages of the health of your business, so expect your current grades to fall above or below them. Factors that can create differences include the company s age, the number of locations, the expertise of managers and the efficiency of operations. F I N A N C I A L S T A T E M E N T S This book will walk you through the two financial statements that are used to calculate ratios and formulas the Balance Sheet and the Income Statement. These two statements will help provide a clear understanding of your business health, but remember that they need to compare the same time periods (this year vs. last year, this quarter vs. last quarter). The Balance Sheet is one day in the life of a business, frozen in time. This statement shows what is owned (assets), what is owed (liabilities) and the net worth or equity of the business (capital). The Income Statement is a moving picture that spans whatever length of time you determine. It displays both income and expenses, revealing the net profit or loss over a period of time. It also shows the interest you have paid on loans. There are a handful of other names for the Income Statement, including Income and Expense Statement, Operating Statement, Earnings Statement and Profit and Loss Statement (P&L). No matter what it s called, this statement will help you focus more clearly on your business performance. The information in this book is designed to help you score some insight into the performance of your business. contents P A G E Asset Management 4 Accounts Receivable Turnover Inventory Turnover Liquidity 5 Working Capital Quick or Acid Test Current Debt Management 6 Leverage (or Debt to Worth) Accounts Payable Turnover Statement Profitability 7 Profit Margin on Sales Cash Flow to Current Maturities (Debt Service) Report card 8 This material is not intended to provide or take the place of legal or professional financial advice. If you need advice, look for a professional financial manager, consultant, accountant and/or attorney. Design: NewGround Publications. (Phone: 800 207-3550) Text: John Nelson & Karen Couto. All rights reserved. Photocopying any part of this book is against the law. This book may not be reproduced in any form, including xerography, or by any electronic or mechanical means, including information storage and retrieval systems, without prior permission in writing from the publisher. 030706

A S S E T M A N A G E M E N T In a business, assets are like fuel. But how effectively are you managing them? Formulas 1 & 2 have the answer. Accounts Receivable Turnover Inventory Turnover Accounts Receivable ($75,000 x 365 days) $27,375,000 = 30.4 $31,025,000 $900,000 = $540,000 57.4 It takes 30 days Net Sales Figure to collect bills Inventory of $85,000 x 365 days Cost of Goods Sold 57 days to turnover or sell the inventory What It Shows How many days it takes to collect money owed to you. A lower answer is better. The Number Source Balance Sheet and Income Statement The Goal To reduce turnover time The Plan Right now, the Accounts Receivables turnover is $75,000/30 days, or $2,250 per day. If Accounts Receivable are collected just four days faster, (in 26 days instead of 30), the result is $9,000 in extra cash (4 days x $2,250). What It Shows How many days it takes to turn over (or sell) your inventory. A lower answer is better. The Number Source Balance Sheet and Income Statement The Goal To reduce excess inventory The Plan Inventory now turns every 57 days, equaling $1,491 per day. (Ending inventory of $85K divided by 57 days) If inventory is re-stocked every 30 days instead of 57, you cut 27 days from the formula. At $1,491 per day, the result is a $40,257 savings in inventory expenses. BALANCE SHEET Year End/As of Dec. 31 Assets Current Assets: Cash............................10,000 Accounts Receivable...............75,000 Inventory (ending)............... 85,000 Total Current Assets........................170,000 Non-Current Assets Fixed Assets....................140,000 Less Accumulated Depreciation.... (25,000) Fixed Assets (net)................115,000 Advances to Owners................6,000 Total Non-Current Assets.................... 121,000 Total Assets (170+121)............................... 291,000 Liabilities Current Liabilities Current Portion of Long-Term Debt.....6,000 Note Payable....................100,000 Accrued Taxes.....................3,000 Accounts Payable (A/P)............ 41,000 Total Current Liabilities......................150,000 Long-Term Liabilities/Loan Payable... 54,000 Total Liabilities (150+54)....................... 204,000 Capital or net worth Owners Investment................20,000 Retained Earnings.................67,000 Total Capital...............................87,000 Total Liabilities & Capital (204+87)...................... 291,000 Remember: Both statements must reflect the same time period. INCOME STATEMENT January 1- December 31 Sales Net Sales....................................... 900,000 Cost of Goods Sold: Beginning Inventory...................75,000 Purchases.........................350,000 Labor.............................200,000 Total...........................................625,000 Less: Ending Inventory............................(85,000) Cost of Goods Sold (625 less 85).................... 540,000 Gross Profit (900 less 540)..........................360,000 Expenses Operating Expenses: - Selling Expenses....................90,000 - General & Administrative.............170,000 Total Expenses...................................260,000 Operating Income (360 less 260)..................100,000 Interest Expense............................... 20,000 Profit Net Profit before taxes (100 less 20).................80,000 Less: All Income Taxes...........................27,000 Net Profit (80 less 27)...............................53,000

L I Q U I D I T Y Working Capital Current Assets $27,375,000 $170,000 -$150,000 = $20,000 $900,000 30.4 Subtract Current Liabilities in Cash, Accounts Receivable and Inventory Liquidity indicators show a company s ability to turn an asset into cash. How cash rich is your company? Formulas 3, 4 and 5 have the answer. Quick or Acid Test Ratio Total Current Assets of $170,000 less Inventory of $85,000 $85,000 $150,000 =.56 Total Current Liabilities Current Ratio Total Current Assets $170,000 $150,000 = 1.13 Total Current Liabilities What It Shows Whether a company has enough current assets to operate the business on a daily basis, and to pay its current bills. Higher numbers are better. The Number Source Balance Sheet The Goal To keep enough money on hand for daily operations. The answer must be positive. If the answer is negative, more money is needed to meet expenses. The Plan By following the tips on this page, working capital is preserved. Note: This business has an excess amount after paying all current liabilities. What It Shows If inventory should become obsolete, this ratio eliminates it from current assets and cash. The ratio is called quick because it includes items that can be turned into cash quickly. The Number Source Balance Sheet The Goal The answer should be 1 or higher. The Plan By following the tips below, inventory is managed properly. BALANCE SHEET Year End/As of Dec. 31 Assets Current Assets: Cash............................10,000 Accounts Receivable...............75,000 Inventory (ending)........... 85,000 Total Current Assets....................... 170,000 Non-Current Assets Fixed Assets....................140,000 Less Accumulated Depreciation.... (25,000) Fixed Assets (net)................115,000 Advances to Owners................6,000 Total Non-Current Assets.................... 121,000 Total Assets (170+121)............................... 291,000 Liabilities Current Liabilities Current Portion of Long-Term Debt.....6,000 Note Payable....................100,000 Accrued Taxes.....................3,000 Accounts Payable (A/P)............ 41,000 Total Current Liabilities..................... 150,000 Long-Term Liabilities/Loan Payable... 54,000 Total Liabilities (150+54)....................... 204,000 What It Shows This ratio reveals a company s ability to pay short-term debt. A higher number is better. The Number Source Balance Sheet The Goal The answer should be 2 or more, meaning the company has twice as many assets as liabilities. This example means there is $1.13 available in cash and current assets to pay every $1 of current liabilities. The Plan Take advantage of the tips below. Tips for Improving Your Score for Formulas, and Collect Accounts Receivable quicker with a better credit policy (see Formula on page 4) Decrease inventory turnover (see Formula on page 4) Pay Accounts Payable faster and take advantage of trade discounts (see Formula on page 6) Increase profit margins by raising prices and selling more products/services (see Formula on page 7) Capital or net worth Owners Investment................20,000 Retained Earnings.................67,000 Total Capital...............................87,000 Total Liabilities & Capital (204+87)...................... 291,000

D E B T M A N A G E M E N T Investing in a business is serious business. To find out how much money owners have invested versus lenders, plug your numbers into Formulas 6 and 7. Leverage or Debt-to-Worth Ratio Accounts Payable Turnover Total Liabilities Total Capital Accounts Payable at $41,000 x 365 days Purchases $204,000 $87,000 = 2.34 $14,965,000 $350,000 = 42.75 43 days What It Shows Whether a company has enough equity. The Number Source Balance Sheet The Goal An answer of 3 or lower is preferred. This company is leveraged 2.34 times, meaning for every $1 owners have invested, lenders and creditors have invested $2.34. The Plan Decrease leverage by increasing the amount of money earned and kept in retained earnings. BALANCE SHEET Year End/As of Dec. 31 Assets Current Assets: Cash............................10,000 Accounts Receivable...............75,000 Inventory (ending)............... 85,000 Total Current Assets........................170,000 Non-Current Assets Fixed Assets....................140,000 Less Accumulated Depreciation.... (25,000) Fixed Assets (net)................115,000 Advances to Owners................6,000 Total Non-Current Assets.................... 121,000 Total Assets (170+121)............................... 291,000 Liabilities Current Liabilities Current Portion of Long-Term Debt.....6,000 Note Payable....................100,000 Accrued Taxes.....................3,000 Accounts Payable (A/P)......... 41,000 Total Current Liabilities......................150,000 Long-Term Liabilities/Loan Payable... 54,000 Total Liabilities (150+54)...................... 204,000 Capital or net worth Owners Investment................20,000 Retained Earnings.................67,000 Total Capital............................. 87,000 Total Liabilities & Capital (204+87)...................... 291,000 What It Shows How quickly a business pays its suppliers. The Number Source Balance Sheet and Income Statement The Goal To pay bills faster. Lower numbers (30 days or less) are better. This business now takes 43 days to pay its suppliers. The Plan Take advantage of discounts that often apply if a bill is paid early. 2%, 10 days, net 30 days means 2% may be deducted from an invoice if it s paid in 10 days. For example, if the $350,000 in annual purchases was paid in 10 days, the savings would be $7,000 yearly. INCOME STATEMENT January 1- December 31 Sales Net Sales....................................... 900,000 Cost of Goods Sold: Beginning Inventory...................75,000 Purchases........................ 350,000 Labor.............................200,000 Total...........................................625,000 Less: Ending Inventory............................(85,000) Cost of Goods Sold (625 less 85).................... 540,000 Gross Profit (900 less 540)..........................360,000 Expenses Operating Expenses: - Selling Expenses....................90,000 - General & Administrative.............170,000 Total Expenses...................................260,000 Operating Income (360 less 260)..................100,000 Interest Expense............................... 20,000 Profit Net Profit before taxes (100 less 20).................80,000 Less: All Income Taxes...........................27,000 Net Profit (80 less 27)...............................53,000

P R O F I T A B I L I T Y No matter what kind of product or service you provide, turning a profit is the goal. So how are you doing? Formulas 8 and 9 give you the bottom line. Cash Flow to Current Maturities or Debt Service Ratio Profit Margin on Sales Net profit of $53,000 plus $13,000 in depreciation (number created for this example) $66,000 $6,000 = $11 Current Portion of Long Term Debt For every dollar of payments $11 is available to pay it Net Profit $53,000 $900,000 =.0588 Net Sales 5.9% profit margin when converted to a percentage What It Shows Your ability to pay term debts after owner withdrawals. The Number Source Balance Sheet and Income Statement The Goal An answer of 2 or more is preferred. New businesses use one year s worth of loan payments instead of the Accounts Receivable figure. The Plan To increase debt service, do three things: 1) refinance at a lower rate, 2) ask if you can pay interest only on loans for a period of time, and 3) consolidate debt in order to pay it back over a longer period of time. BALANCE SHEET Year End/As of Dec. 31 Due over the next year or $500 per month Assets Current Assets: Cash............................10,000 Accounts Receivable.............. 75,000 Inventory (ending)............... 85,000 Total Current Assets........................170,000 Non-Current Assets Fixed Assets....................140,000 Less Accumulated Depreciation.... (25,000) Fixed Assets (net)................115,000 Advances to Owners................6,000 Total Non-Current Assets.................... 121,000 Total Assets (170+121)............................... 291,000 Liabilities Current Liabilities Current Portion of Long-Term Debt.....6,000 Note Payable....................100,000 Accrued Taxes.....................3,000 Accounts Payable (A/P)............ 41,000 Total Current Liabilities......................150,000 Long-Term Liabilities/Loan Payable... 54,000 Total Liabilities (150+54)....................... 204,000 Capital or net worth Owners Investment................20,000 Retained Earnings.................67,000 Total Capital...............................87,000 Total Liabilities & Capital (204+87)...................... 291,000 What It Shows The percentage of net profit for every dollar of sales. The Number Source Income Statement The Goal The higher the number, the better. The Plan To increase your profit margin, follow three courses of action: raise prices, lower the cost of goods and reduce expenses. INCOME STATEMENT January 1- December 31 Sales Net Sales...................................... 900,000 Cost of Goods Sold: Beginning Inventory...................75,000 Purchases.........................350,000 Labor.............................200,000 Total...........................................625,000 Less: Ending Inventory............................(85,000) Cost of Goods Sold (625 less 85).................... 540,000 Gross Profit (900 less 540)..........................360,000 Expenses Operating Expenses: - Selling Expenses....................90,000 - General & Administrative.............170,000 Total Expenses...................................260,000 Operating Income (360 less 260)..................100,000 Interest Expense............................... 20,000 Profit Net Profit before taxes (100 less 20).................80,000 Less: All Income Taxes...........................27,000 Net Profit (80 less 27)............................ 53,000 Loan to be paid back over time. $60K loan with $54K due over time and $6K due in one year - Current Portion of Long-Term debt

R E P O R T C A R D PAGE BOOK ANSWER COMMENT STANDARD Assets Accounts Receivable Turnover 4 30.4 days Good 30 days Inventory Turnover 4 57.4 turns Good Match Industry Liquidity Working Capital 5 $20,000 Good Positive Number Quick or Acid Test 5.56 Increase 1 or more Current 5 1.13 Increase 2 or more Debt Leverage (or Debt-to-Worth) 6 2.34 times Good 3 or less Accounts Payable Turnover 6 42.75 days Decrease 30 days Profit Cash Flow to Current Maturities (Debt Service) 7 $11 Good 2 or more Profit Margin on Sales 7 5.9% Good Match Industry W H A T M A K E S A B U S I N E S S G O R O U N D? EVERY SUCCESSFUL BUSINESS PUTS A SPIN ON MAKING THE OPERATING CYCLE TURN FASTER. THE FASTER THE CYCLE, THE BETTER YOUR BUSINESS GRADES AND THE MORE MONEY YOU SAVE. For example, the savings shown in these three ratios total $56,257: shows how collecting Accounts Receivable faster can produce $9,000 in extra cash. See page 4. Shows how restocking inventory every 30 days saves $40,257 in expenses. See page 4. Shows how paying bills faster results in a $7,000 savings. See page 6. Compared ToWhat? How Industry Standards Can Lend Valuable Perspective Knowing what the average grades are for your industry really gives you a barometer for assessing the performance of your own company. Use your business North American Industry Classification System (NAICS) code number to compare your grades to industry standards. Find your number at www.sba.gov/businessop/ standards/naics.html Industry Resources Check your library or the Internet for these resources: Small Business Administration/SBA Risk Management Association Annual Statement Studies Dun & Bradstreet s Key Business Ratios Prentice Hall s Almanac of Business and Industry Ratios Your local, regional and national trade associations

Greetings frompresident McPhee Greetings from President McPhee Office of the President Middle Tennessee State University 204 Cope Administration Building Murfreesboro, Tennessee 37132 615-898-2622 FAX: 615-898-2507 Middle Tennessee State University s Tennessee Small Business Development Center (TSBDC) program is headquartered at Middle Tennessee State University. Our mission is to connect entrepreneurs with resources through a network of 20 TSBDC service centers and satellite locations all in an effort to enhance economic development opportunities for our state and our entrepreneurs. The Tennessee Small Business Development Center (TSBDC) program is headquartered at Middle Tennessee State University. Our mission is to connect entrepreneurs with resources through a network of 20 TSBDC service centers and satellite locations all in an effort to enhance economic development opportunities for our state and our entrepreneurs. According to the Kauffman Foundation 2016 State of Entrepreneurship Report, new businesses create nearly all net new jobs in the U.S. economy. The Report stated that this country is about to experience a surge of labor market entrants, thanks to the millennial generation. The millennials now span the age range between roughly sixteen and thirty-five, and their labor market heft will only grow over the next decade. As the millennials approach the peak age for business creation their late thirties and early forties we might expect a boost to overall business creation. According to the Kauffman Foundation 2016 State of Entrepreneurship Report, new businesses create nearly all net new jobs in the U.S. economy. The Report stated that this country is about to experience a surge of labor market entrants, thanks to the millennial generation. The millennials now span the age range between roughly sixteen and thirty-five, and their labor market heft will only grow over the next decade. As the millennials approach the peak age for business creation their late thirties and early forties we might expect a boost to overall business creation. We concur with the Kauffman Report findings and we encourage entrepreneurship through academic programs, public private partnerships and business development assistance which generates broad-based economic growth and business opportunities. Business development growth through entrepreneurial efforts is the result of our preparing students to be innovators in an ever changing global economy. Our TSBDC program plays a critical role in our mission to strengthen and sustain Tennessee s small businesses. We concur with the Kauffman Report findings and we encourage entrepreneurship through academic programs, public private partnerships and business development assistance which generates broad-based economic growth and business opportunities. Business development growth through entrepreneurial efforts is the result of our preparing students to be innovators in an ever changing global economy. Our TSBDC program plays a critical role in our mission to strengthen and sustain Tennessee s small businesses. Sincerely, ª Sidney A. McPhee President A Tennessee Board of Regents Institution MTSU is an equal opportunity, non-racially identifiable, educational institution that does not discriminate against individuals with disabilities.

The TSBDC Network C80 M92 Y0 K0 (purple) Chattanooga State Community College The Tennessee Small Business Development Centers Network, hosted by Middle Tennessee State University in Murfreesboro, TN, is an accredited member of the National Association of Small Business Development Centers and funded in part through a cooperative agreement with the U.S. Small Business Administration, participating universities and community colleges, and regional support partners. All SBA programs are extended to the public on a nondiscriminatory basis. All opinions, conclusions, or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA and other program sponsors. All information is deemed reliable, but not guaranteed. The Tennessee Small Business Development Centers Network shall not be held responsible for any typographical errors, misinformation, or misprints. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact your local center or our state office at 3050 Medical Center Parkway, Murfreesboro, TN 37129 or call toll free at 1-877-898-3900.