SCOTTISH WIDOWS ENHANCED ANNUITY GUIDE FOR INTERMEDIARIES

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SCOTTISH WIDOWS ENHANCED ANNUITY GUIDE FOR INTERMEDIARIES This information is for UK financial adviser use only and should not be distributed to or relied upon by any other person.

Scottish Widows Enhanced Annuity ENHANCED ANNUITY ENHANCED ANNUITIES NOW ACCOUNT FOR 27%* OF THE TOTAL ANNUITY MARKET CREATING AN OPPORTUNITY FOR YOU TO HELP YOUR CLIENTS RECEIVE A HIGHER INCOME GUARANTEED FOR LIFE. STRONG BRAND Scottish Widows has been helping people plan their financial future for over 200 years. And our values are the same today as they ve always been - to deliver good outcomes for all of our customers by putting their needs at the core of everything we do. STRONG FINANCIALS We re part of the Lloyds Banking Group, one of the top 100 companies listed on the London Stock Exchange. Our financial strength ratings at the date of this publication are: Scottish Widows rating from Standard & Poor s A Scottish Widows rating from Moody s A2 Scottish Widows rating from Fitch AA- (Stable) (Positive) (Stable) Sources: Moody s, Fitch, and Standard & Poor s rating correct as at October 2017. *H1 2017 ABI Market data 1

Scottish Enhanced Widows Enhanced Annuity Annuity ENHANCED ANNUITY: ONLINE CAPABILITY Our automated quotes process means: Full CQRF online, enabling Scottish Widows to provide our guaranteed best priced quotes first time Automatic underwriting decisions on all quote requests that meet our criteria Consistency of underwriting assessment and outcomes Quotes will be guaranteed for 30 days from the date the quote is produced. The application form and purchase price must be received within the 30 days for the terms in the quote to apply. INFORMATION WE NEED To help us provide your client with a quote(s) tailored to their personal circumstances, we will need the following details for both your client and their dependant: Full name(s) Contact details (e.g. address, phone number) Date(s) of Birth National Insurance number(s) Height, weight and waist measurements Exact diagnosis of medical condition Date(s) of diagnosis Name(s) of consultant(s), cardiologist(s) and doctor(s) Name(s) of hospital(s) Date of any medical procedures Name(s) of medication and dosage Type(s) of treatment Readings from any test results We will also need some information about the pension(s) being used to purchase the annuity this should be covered in the documents they have received from their pension provider(s). (e.g. policy documents, annual statements or pension maturity packs). It will help speed up the process if they have this information to hand when speaking to us about an enhanced annuity. If there is any information they are not sure about they should speak to their existing provider(s). The type of information we need to know: The type of pension (e.g. is it a Stakeholder Pension, Personal Pension, Retirement Annuity Contract, Executive Pension Plan, Section 32 etc) The pension provider(s) and the existing policy number(s) The value of the pension(s) some types of investment funds may apply a reduction if your client takes the pension early so it s worth checking with their pension provider to see if this is the case. This list is not exhaustive but it represents the key pieces of information we need to know about your client and any existing pension plan(s) to be able to complete the quote process. ADMINISTRATION SUPPORT We have dedicated teams to help you set up and deal with all aspects of the Enhanced Annuity product (see ADMINISTRATION SUPPORT CONTACTS ). 2

Scottish Widows Enhanced Annuity NEW BUSINESS SET UP On receipt of the completed application form, the administration team will: Validate the information in the form to enable us to set up the annuity on the correct basis Contact the ceding provider to obtain the purchase price (via ORIGO or by post) Check to see if the purchase price is received after the end of the guarantee period and/or the purchase price has changed significantly since the quote was issued (for example, varies up or down by 10% or more). On completion of the checks, the administration team will: Inform you where any of the above checks are not met and the annuity rate has decreased Arrange payment of any tax free cash (transfers only) Set up annuity income payments Organise payment of any adviser charge or commission Issue policy documentation, including the Policy Schedule, to the customer. If requested, copies can be issued to you. ADMINISTRATION SUPPORT CONTACTS Our Client Service Enhanced Annuity team can be contacted on 0345 845 0099 or by email at EnhancedAnnuities@scottishwidows.co.uk MEDICAL SAMPLING Scottish Widows may ask the customer s doctor (and the dependant s if applicable) for information to verify the answers to the medical and lifestyle questions in the application. If we ve been unable to verify the answers given within 6 months of the start of the annuity, we may re-write the annuity and the income may reduce. ENHANCED ANNUITY PRODUCT FEATURES Contract Features Available to UK Residents Available to existing SW pension customers Annuitant Minimum Entry Age attained 55 Maximum Entry Age attained 75 Gender Neutral Rates Spouse/Partner/Dependant benefit Minimum Age attained 50 Maximum Age attained 75 Named unmarried Named married/civil partnership Reduction on main annuitant s death Percentage dependant benefit on death up to 100% Any Escalation Options Level RPI LPI Increases at a fixed rate up to 8.5% (in 0.1% increments) 3

Scottish Widows Enhanced Annuity Payment Options Services provided Monthly in advance Online underwriting Monthly in arrears Dedicated service team Quarterly in advance Quarterly in arrears Half yearly in advance Half yearly in arrears Annually in advance Annually in arrears With proportion Without proportion Guaranteed Period 5 years 10 years With overlap Purchase price requested from ceding provider Documents requested from ceding provider Quotes available by email Quotes available by fax Quotes available by post Quotes available online Adviser Remuneration Adviser Charge fixed amount Adviser charge percentage purchase price* Commission percentage purchase price* Without overlap Purchase Price (Minimum & Maximum) Transfer Value (before payment of any tax-free cash) 5,000 666,666.67 OMO 3,750 499,999.99 Enhancement Types tes * The amount of any percentage adviser charge or commission will be based on the annuity purchase price, after any tax-free cash. Lifestyle ie. Smoking, BMI or Combination of Cardiovascular Risk factors. Moderate Conditions Serious and Combined conditions (providing can be automatically underwritten) Cancer Single Cardiovascular Risk factors only e.g. High Blood pressure or Raised Cholesterol 4

Scottish Widows Limited. Registered in England and Wales. 3196171. Registered office in the United Kingdom at 25 Gresham Street, London EC2V 7HN. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register number 181655. 24650 11/17