- Business Improvement Manager (Item 7.4 only)

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Meeting Minutes Minutes of the Meeting of the Board of Scottish Canals held on 6 th February 2014 in the Conference Room at The Falkirk Wheel, Camelon, Falkirk at 12.30pm Present: Dr Jon Hargreaves - Chair Geoff Aitkenhead - Vice Chair Tanya Castell - Non-Executive Director Steve Dunlop - Chief Executive Martin Latimer - Non-Executive Director Duncan Sutherland - Non-Executive Director In Attendance: Nicola Christie - Head of Legal Services (Secretary) Katie Hughes - Director of Estates and Commerce David Lamont - Director of Operations Claire Lithgow - Director of Finance Richard Millar - Director of Heritage, Environment and Sustainability Josie Saunders - Head of Communications Lesley Corr - PA to Chief Executive Phil Martin - Business Improvement Manager (Item 7.4 only) 1. Apologies for Absence There were no apologies for absence. 2. Approval of the Minutes from Previous Meeting The minutes of the Board meeting held on 12 th December 2013 were approved. 3. Minutes from Committee Meetings The minutes of the Property & Commercial Committee meeting held on 20 th January 2014 were noted. The Board meeting had been preceded by an Audit & Risk Committee meeting attended by the external auditors, Audit Scotland, who had presented the Annual Audit Plan for 2013/14 and internal auditors, BDO, who had provided an update on internal audits and an Internal Audit Plan 2014/15. The most material live risks and new risks had been discussed and the Board noted that they were being actively managed. 4. Matters Arising and Review of Previous Actions The actions arising from the previous meetings were discussed and progress noted. With regard to Scottish Waterways Trust, CL was looking at the sensitivity of the numbers and the assumptions behind them. 5. Declaration of Interests Duncan Sutherland declared an interest in the development at Winchburgh, Portdownie and Vivat Trust. Page 1 of 7

6. Health & Safety Report No serious workplace accidents requiring reporting under injuries, diseases and dangerous occurrences regulations (RIDDOR) and no lost time injuries had been reported during the period since the previous Board meeting on 12 th December. In the rolling year to the end of January one serious workplace accident and five lost time injuries had been reported. Forty two near misses were raised during December and the Board noted the significant near misses reported and the preventative actions undertaken. The Board was advised of an incident at the Falkirk Wheel. Whilst it was not a reportable workplace accident, a root cause analysis was undertaken. As a consequence the sub-contractor who had carried out the work had been advised of their removal from SC s list of approved contractors and further safeguards to SC s processes had been implemented. The Board requested that SC circulate a safety alert to all SC s contractors informing them of this incident, the lessons learned and that, as a consequence, a sub-contractor had been removed from SC s list of approved contractors. In addition, the Board recommended that SC meets the MD and safety advisors of its main framework contractors annually to review their safety record and safety system, in particular their method of testing and inspecting / observing safety of sub-contractors. The Board further requested that SC s contractual terms with smaller contractors be reviewed to highlight SC s health & safety commitment and to consider extending SC s Health & Safety reporting requirements to smaller contractors. The declining trend of SC manager s safety input since September 2013 was noted. Reminders/visibility of the Executive team undertaking safety audits was recommended to reverse this trend. SC to brief the Board on its supply chain safety inspection and review plans. 7. DISCUSSION AND DECISION PAPERS 7.2 Communications Strategy Decision Paper A phased three year direction of travel for SC s Communications Strategy based on the Corporate Plan and including corporate and consumer projects was discussed. It was noted that a Communications Plan would be produced for each financial year including budgeted, individual campaigns and KPIs. IT WAS RESOLVED that the Board adopt the 2014-17 Communications Strategy as reported to the Board. 7.3 H&S Policy, Strategy and Annual Plan 2014/15 During 2013/14 the Board had requested the production and publication of a revised Health & Safety Policy, Strategy and Action Plan. This was approved by the Board as the basis of the SC approach to health and safety. To underpin the ethos of continuous improvement the Board agreed to review the Health & Safety Policy, Strategy and Action Plan on an annual basis. IT WAS RESOLVED that: Page 2 of 7

Scottish Canals Health and Safety Policy (the Policy) be approved in its current format as the Policy for 2014/15. Scottish Canals Health & Safety Strategy be approved reflecting the following amendments: Reference to the transition from British Waterways be removed; and Inclusion of the following three key areas for focus for improvement: 1. Working to reduce accidents at work resulting from manual handling. 2. Review and rationalising emergency plan arrangements. 3. Development of a business continuity plan. Subject to amendment to reflect the monitoring of smaller and sub-contractors, the Health and Safety Action Plan be approved on the basis that it had been updated to reflect progress made in 2013/14 and also to take on board further work required to advance both the Policy and Strategy in 2014/15. An Emergency plan test to be undertaken annually. A credit card summarising key messages and contact numbers for emergency response to be provided to the Board as soon as possible. 7.4 Company Vehicle Policy In October 2013 the Board approved, in principle, a revision of the Company Vehicle Policy inherited from British Waterways. Following the Board s recommendation, a focus group was established to consult on the changes to the policy in November 2013 and a review of the revised policy was carried out with Lombard Vehicle Solutions as a final check. As a consequence the following amendments to the policy were proposed: There should be limited restrictions on choice of vehicle up to a value limit for a pay band; The vehicle should be fit for purpose and selected from an approved SC list; and Reduction in C02 would be via a commitment to ensure that an average of 130g/km CO2 cap is maintained for the fleet. External legal advice had been sought regarding the use of mobile phones whilst driving on company business. The advice received was that mobile phone use (handheld or hands-free) impaired reaction time, increasing the likelihood of an accident. As SC required employees to drive as part of their work and SC had a responsibility for the health and safety of their employees, the safest recourse was to drive the message home that employees must not use their mobile whilst driving and that, instead, they should make regular stops en route to pick up any voice messages that may have been left and return any calls that they require to make, remaining stationary whilst they do that. Based on this advice, the Board endorsed the view that the Company Vehicle Policy should state that drivers must not use a mobile phone whilst driving under any circumstance. This would apply to both company leased vehicles and employee owned vehicles used whilst on company business. The Board recommended that a communications and training plan to highlight this change of policy be implemented. IT WAS RESOLVED that the Board: Page 3 of 7

Approve the revised Scottish Canals Company Vehicle Policy ( the Policy ) as circulated to the Board; Agree to the implementation of the Policy on an incremental basis subject to current lease expiry and specific contracts of employment; and Review the Policy and all rates and targets annually. Consideration of the company car allowance for the Executive Directors would be considered at a meeting of the Remuneration Committee following the Board meeting. 8. PERFORMANCE REPORTING 8.1 Chief Executive Report The reshaped Board pack reflected the three pillars of the Corporate Plan providing a focused presentation of concise performance and exceptions reporting to facilitate productive Board discussion. Briefing notes as a way of providing information on areas of interest to the Board had also been adopted. If required, the Board could receive further detail and an intranet site would be developed for ease of reference. KPIs for each pillar would be developed as part of the Business Planning process. The Board welcomed the revised reporting style and would continue to feedback on this work in progress. The Director of Operations who was accompanying Team Scotland to New York to support the promotion of the Helix project and wider economic collaboration would report back to the Board. A parliamentary scrutiny process of the final draft of the National Planning Framework 3 (NPF3) had commenced. Whilst the NPF3 was generally supportive of the canals, recognising their contribution to leisure and tourism, there was a lack of recognition of the strategic importance of the north Glasgow area and this would be raised during this scrutiny process. A revised Corporate Plan was with SG for consideration. SG had granted a further 1m to complete the Paddlesports facility and the Helix visitor centre. The international launch of the Kelpies would take place on 17 th & 18 th April including a SC stakeholder event on 17 th April. The official opening of the Helix would take place at a later date. An update on the two outstanding contractor claims was provided, the claims had reduced and were likely to be settled without the need for arbitration. 8.2 Finance Report The Board noted the management accounts consisting of a profit & loss account for the 9 month period to 31 st December 2013 and a balance sheet as at 31 st December 2013. Details of SC s associated companies and JVs would be included in future reports. The Board also noted the high level re-forecasting exercise undertaken to achieve the full year break even position. The finance team had been strengthened with the addition of two new Management Accountants providing further expertise and capacity to support the business and provide timely month end accounts. Page 4 of 7

The discussions with Audit Scotland regarding the accounting treatment of the Kelpies and the Helix in both the current and previous year s annual accounts had concluded in agreement that these assets were of a capital nature. The spend to date on Shovel Ready Projects was noted with works scheduled to complete by 31 st March. The total debt and aged debtors (< 90 days) position as at 31st December 2013 was noted. Following the review of the credit control and debt management processes and the appointment of a new Credit Controller, the Board noted that significant steps had been taken since the last Board meeting to understand the underlying aged debt position, consequently significant in-roads into the collection of debt had occurred with aged debt decreasing from 38% to 19% of total debt. There was also some discussion as to what was the appropriate level of debtors for the business. 8.3 Building Stronger Communities Asset Condition & Inspection The performance reporting dashboards for operations and asset condition were noted. The Board was advised that during period 5 of the weekly Reservoir Surveillance, inspections were missed due to access difficulties caused by fallen trees resulting in 99.2%of actual vs planned inspections. Key Activities and Major Projects The updates on key activities and major projects were noted. The Helix canal was handed over to SC during December 2013. The further shovel ready monies would enable further enhancement of the old sea lock, the new sea lock, the visitor centre and the installation of pods at the old sea lock area. A business case was in preparation to support the concept study produced for MGSDP, for the surface water drainage solution at Sighthill. This work was scheduled to be completed for presentation to the MGSDP board during March to consider whether to proceed to detailed design. Third Party Investment Third party fundraising for 2013/14 was complete with the delivery of 1m of towpath improvements across the Lowland Canals. Discussions were underway with partners to build bids for 2014/15. Heritage Strategy outputs SC was making good progress against the heritage strategy objectives. To December 2013 SC had eleven greens (complete), fourteen amber (in progress/ target) and one red, delayed until 2014/15 due to financial constraints. Progress on Environmental Strategy The Environmental team was working on the new SC Environmental Strategy focusing on developing chapters around energy efficiency, vegetation management and water quality. The Board to be briefed on the environmental strategy at the March meeting. Environmental and Heritage Compliance One heritage compliance incident had been reported since the last Board meeting relating to the Speirs Wharf footbridge. A root cause analysis was underway and, as a heritage business, the Board agreed that it was critical that the lessons learned be implemented promptly. Page 5 of 7

A statutory notification had been received regarding Cobbinshaw Reservoir. SC had provided further explanation of the works undertaken in the interest of safety and no further action was required by SC. Action: The Board to receive a briefing note to clarify the implications for SC following the regulatory non-compliance highlighted to the Board. Mercury on the Union Canal SC Environmental team had fully reviewed the PHD findings and met with the Strathclyde University PHD student and their advisor to discuss the results. Further sampling, analysis and interpretation of the results was underway and the Board would be updated. There was no requirement for an accounting provision at this stage. 8.4 Attracting New Customers and Income The revised, structured format for the Estates and Commerce activity report to the Board, based on the commercial model and linked to the strategic objectives of the Corporate Plan, was discussed. The Property & Commercial Committee had considered the draft and refinements incorporated to the layout. The report set out all live Board approved projects and included information on outputs, risks, budget, spend, returns, resources required, timelines vs agreed outputs and economic outputs together with an update on issues. Total man hours were included together with a comparison against the previous month to show trends. A further R,A,G for the overall project together with social outputs had been added. The graphs demonstrating projections regarding the current funding position; asset value; Revenue Projects cashflow and Capital Projects cashflow together with the summary 10 year cashflow was noted. This was a working model which would show a live cashflow each month reconciled with the profit & loss accounts. It was agreed that a portfolio summary together with an exception report on the reds/ambers highlighted would be reviewed at each Board meeting. The full commercial model report would be circulated twice per year, as part of the Business Plan and at the half year. The Property & Commercial Committee would review the model at each Committee meeting together with the Pipeline projects. The Board was updated on the red highlighted relating to the termination of the lease with Arran Brewery for Rosebank Distillery. Discussions with other interested parties had commenced and the Board would be updated on progress. 8.5 Working with Empowered and Motivated People Overall staff absence remained low at 1.08% for short term and 0.95% for long term over the previous two months. A quarterly joint Trade Union senior group meeting had taken place and the new full time official was introduced. The first Pay and Reward sub group met in January to discuss the 2014 15 pay review negotiations prior to submission of pay data to SG in March 2014. Paddlesports The first phase of construction had been completed and the whitewater course had been fully commissioned. SG had provided further shovel ready funding of 450k to provide public realm improvements. Page 6 of 7

The positive number of volunteer, third sector and events activities were noted and welcomed. Identification of social enterprise partners in the Highlands was encouraged. 9 FOR INFORMATION 9.1 Briefing Notes The Briefing notes on Asset Management, Reservoirs and Dredging were noted. A follow up note on the dredging programme 2015/16 would be circulated. 10 ANY OTHER BUSINESS The Lowland Canals Forum was scheduled for 22 nd March and the Board was encouraged to attend. A briefing note on the process SC follows to procure services to be circulated to the Board to include an appendix of the current main framework suppliers. The Board to be briefed on the Products & Services Framework. The next meeting would be held on Thursday 20 th March 2014 at Conference Room 9, SG Offices, Victoria Quay, Edinburgh. Signed. Dr Jonathan Hargreaves Date.. Page 7 of 7