Blue Flex. Personal health insurance for individuals without group insurance For persons aged 18 to 59

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Blue Flex Personal health insurance for individuals without group insurance For persons aged 18 to 59

Table of contents Introduction... 3 Basic coverage Hospitalization and Diagnostic services... 4 Extended Health Care... 5 Optional benefits Extended Prescription Drugs... 7 Dental Care... 8 Travel Insurance... 9 Monthly Indemnity... 10 Assistance Program... 12 Eligibility conditions... 13 How to enroll... 14 2

Blue Flex : Flexible and affordable health insurance The Blue Cross Blue Flex health insurance plan offers the advantages of group insurance with the flexibility of personal insurance: protect your health and financial security with benefits you can choose. Think of the consequences resulting from an accident or an illness that would suddenly prevent you from working. How would you meet all of your everyday expenses and obligations? Whether you are self-employed, without group insurance or in-between jobs, Blue Flex can offer you customized coverage. Blue Flex offers different types of coverage: personal, couple, single-parent or family; you and your loved ones can benefit from health insurance that can allow you to maintain your quality of life. For regular and unforeseen medical expenses Plan 1 Basic coverage Choose the plan that best meets your needs : A basic plan to cover essential medical services. Hospital and Diagnostic Services Plan 2 An well-balanced plan to cover, among others, health care and medical services not covered by the public insurance plan. Hospital and Diagnostic Services Extended Health Care Optional benefits Enhance your protection based on your specific needs with optional benefits. Extended Prescription Drugs Dental Care Travel Insurance This protection may be taken out as a stand-alone plan or as an option to the Extended Health Care benefit. Monthly Indemnity in the event of an accident or an illness 3

Basic coverage Covers your regular and unforeseen medical expenses. Hospital and Diagnostic Services Plan 1 Hospitalization 100% reimbursement, no deductible Blue Cross will pay the hospital directly for the expenses related to your stay in a semi-private room for short-term care in a: hospital for an unlimited number of days 1 physical rehabilitation centre convalescent home combined maximum of 90 days per year 1 If a semi-private room is unavailable, you will receive a daily compensation of $25 as of the 4th day of hospitalization. Diagnostic services 80% reimbursement, after annual deductible, up to the following maximums: No more worrying about waiting lists. Book an appointment at a private clinic for diagnostic services and analyses, and get your results faster. Magnetic resonance imaging (MRI) $675 / year Polysomnography (sleep disturbances) Scanner (computerized tomography) Ultrasound Laboratory tests $400 / 24 months $250 / year $50 / year Unlimited 4

Plan 2 Extended Health Care + Hospital and Diagnostic Services (Plan 1, see details on page 4) Services of healthcare professionals 80% reimbursement, after annual deductible, up to the following maximums: $25 per visit and up to $500 / year for each following professionals: - acupuncturist - occupational therapist - chiropractor - osteopath - dietician - podiatrist - kinotherapist - psychologist - naturopath - speech therapist - audiologist or hearing-aid specialist - massage therapist (prescription required) - physiotherapist or physical rehabilitation therapist X-rays by chiropractor Optometrist or ophthalmologist (eye exam) Ambulance transportation $25 / year $50 / 24 months Unlimited Home nursing care Dental care following an accident 160 hours, max. $5,000/year $1,000 / accident Prosthetics and orthotics 100% reimbursement, after annual deductible, up to the following maximums: Hearing aids $500 / 36 months Initial cost of capillary prosthesis following chemotherapy $300 Orthopaedic shoes or podiatric ortheses $200 / year Initial cost of an internal breast prosthesis $200 following a mastectomy Elastic stockings $100 / year 5

Medical and paramedical expenses 80% reimbursement, after deductible, up to the following maximums: Rental or purchase of a TENS device (pain relief) $500 / year Varicose vein injections (for medical purposes only) Intrauterine device (IUD) $20/visit max. 15 visits/year $75 / 24 months Essential devices and accessories for ostomy patients Rental or purchase of medical accessories: syringes, hypodermic needles and reagent strips for diabetics Rental or purchase of crutches, walkers, canes, casts, trusses and orthopaedic braces Rental or purchase of oxygen, respirator, non-motorized wheelchair and manual hospital bed Unlimited Unlimited Unlimited Unlimited 6

Optional benefits Optional benefits allow you to customize your coverage based on your specific needs, or to supplement your group insurance plan. With the exception of the Monthly Indemnity benefit, optional benefits cannot be purchased separately; the Extended Health Care benefit is mandatory. Extended Prescription Drugs This benefit rounds out the public plan by refunding the monthly amounts you pay your pharmacist for prescription drugs. 100% reimbursement, no deductible Maximum annual contribution Maximum monthly deductible established by RAMQ Maximum monthly co-insurance percentage established by RAMQ Certain prescription drugs not covered by the RAMQ Important The maximum annual contribution is different from the annual premium. The contribution is what you pay the pharmacist. The annual premium entitling you to coverage under the Public Prescription Drug Insurance Plan is the amount entered in Schedule K of your provincial income tax return. The Extended Prescription Drug benefit does not cover this premium. 7

Dental Care Covers essential services not provided by RAMQ. Reimbursement limit During the first year of coverage, the reimbursement is calculated in proportion to the number of months of coverage. First full calendar year: $500 Subsequent years: $1,000 Deductible The $50 annual deductible per policy applies to the Dental Care benefit in addition to the applicable deductible for the Extended Health Care benefit. Preventive care Reimbursement at 80% of the following eligible services, after annual deductible: Examinations and diagnoses X-rays Preventive services Laboratory tests Space maintainers (Insureds under age 18 only) Basic care Reimbursement at 50% of the following eligible services, after annual deductible: Extraction of erupted teeth Restorative procedures Endodontics (e.g. root canal) Periodontics (scaling) Removable prosthodontics (minor adjustments, rebasing) Oral surgery Anaesthesia Temporary dressings (pain relief) Polishing of fillings 8

Travel Insurance Together in one contract only: the advantages of a health coverage at home and the protection of Blue Cross travel insurance while travelling, all year long. A practical solution that makes you save time and money. Simply choose the average duration of you trips (30 days or less). Emergency Medical Care, Baggage and Trip Cancellation Emergency medical care, up to $5,000,000 Transportation fees, including air repatriation Susbistence allowance, up to $3,000 Trip cancellation or interruption, up to $2,500 Baggage, up to $500 24/7 Travel Assistance Important You must communicate with a customer service representative if one of your trip exceeds the average authorized duration. Otherwise, your trip won t be covered at all. 9

Monthly Indemnity Protect your financial security and receive an adequate monthly income should you be unable to work due to an accident or an illness. A tax-free monthly income of up to $2,000. Your choice of coverage period: 24 or 60 months. Waiting period*: 30 days. The maximum monthly benefit is calculated according to your age and your gross annual income as indicated in the chart below. This protection may be taken out as a stand-alone plan or as an option to the Extended Health Care benefit. In the case of a stand-alone plan, an annual fee of $12 will be applied. Age group 18-45 Gross annual income of applicant Waiting period: 30 days Under $17,000 $1,000 $17,000 to $17,999 $1,100 $18,000 to $19,500 $1,200 $19,501 to $21,500 $1,300 $21,501 to $24,500 $1,400 $24,501 to $26,500 $1,500 $26,501 to $28,500 $1,600 $28,501 to $30,500 $1,800 $30,501 to $32,500 $1,900 Over $32,501 $2,000 46-50 Any salary $1,000 51 and + N/A Enhanced benefit The benefit may be enhanced in the following situations: An additional payment equivalent to the monthly indemnity will be paid: - If the disability is due to an accident and causes paralysis. - In the case of a diagnosis of a critical illness stated in the policy, such as: stroke, cancer, heart attack, coronary artery bypass surgery, terminal renal insufficiency. * The waiting period refers to the number of consecutive days of total disability of the Primary Insured due to an illness or an accident during which time no benefit is payable by the Insurer. This period does not apply in the event of hospitalization due to an illness or day surgery. 10

Benefit increase Your monthly benefit will increase by 25% in the event of loss of independence preventing you from performing 2 out of 5 activities of daily living without assistance: eating, dressing, bathing, getting around and using the toilet. Important The Monthly Indemnity benefit in case of an accident or an illness covers the policyholder only even if the contract is for a couple or a family. 11

Exclusive to Blue Cross When you enroll in a Blue Cross personal health insurance plan, you automatically become a member of the Assistance Program. Obtain free health and legal assistance for your well-being every day. Health assistance Health advice Health referrals Help in making medical appointments Home help following hospitalization or childbirth Legal assistance Free legal advice by seasoned lawyers over the phone Member discounts from providers across Canada on a wide variety of health products and services, including: Medical supplies and equipment Eye care and hearing aids Home care and monitoring Fitness centres and spas and much more at blueadvantage.ca! 12

Eligibility conditions General conditions 1. You must be between the ages of 18 and 59. 2. You must hold a valid RAMQ card. 3. You must complete a health questionnaire and meet the Québec Blue Cross underwriting criteria. Specific condition With the exception of the Monthly Indemnity benefit, optional benefits cannot be purchased separately; the Extended Health Care benefit is mandatory. Deductible The annual deductible under the Extended Health Care benefit applies to: Diagnostic services Services of healthcare professionals Prosthetics, orthotics and medical accessories Medical and paramedical expenses Personal plan: $50 Couple, single-parent or family plan: $100 The Dental Care benefit has an annual deductible of $50 per policy. Termination of benefits The following benefits terminate on your 65 th birthday: Extended Health Care insurance: - As of the age of 65, the lifetime maximum is limited to $15,000. Extended Prescription Drugs Dental Care Monthly Indemnity Certain conditions apply. 13

Blue Cross : Essential coverage for you and your family. Sign up today! ) By phone 1-855-906-8994 Let our expert agents offer you tailor-made coverage. Satisfaction guaranteed Upon receipt of your policy, you have ten (10) days to read it attentively. If you are not completely satisfied, simply let us know, and we will refund any premium that has already been paid. Income tax credit Your insurance premium may entitle you to an income tax credit. Please consult a tax specialist. An income tax receipt will be mailed to you every year before February 28. Registered trademark of the Canadian Association of Blue Cross Plans, used under licence by Québec Blue Cross. Ce document est disponible en français. 550 Sherbrooke Street West Montréal, Québec H3A 3S3