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Transcription:

(As of 3 May 2017) 1

Executive Summary.....3 Advantage India...4 Market Overview & Trends....6 Porters Five Forces Analysis... 22 Strategies Adopted 24 Growth Drivers...26 Opportunities.. 33 Success Stories.. 43 Useful Information..50 2

EXECUTIVE SUMMARY Rapidly growing insurance segments The domestic life insurance industry registered 22.55 per cent growth for new business premium in financial year 2015-16, generating a revenue of USD20.34 billion largely due to the high growth in the group single premium policy. The non-life insurance premium market grew at a CAGR of 12.1 per cent over FY04-16 (1), from USD3.4 billion in FY04 to USD13.35 billion in FY16 (1) Increasing private sector contribution The market share of private sector companies in the non-life insurance premium market rose from 13.12 per cent in FY03 to 45.4 per cent in FY16 (1) Crop, health and motor insurance to drive growth In 2015, crop insurance market in India is the largest in the world and covers around 32 million farmers; which accounted for nearly 19 per cent of the total farmers in the country Strong growth in the automotive industry over the next decade to be a key driver of motor insurance Source: Swiss-Re, IRDA Annual Report, Mckinsey estimates Notes: CAGR - Compound Annual Growth Rate, (1) : Upto March 2016, Provisional; Figures are as per latest data available 3

ADVANTAGE INDIA

ADVANTAGE INDIA FY16 Market size: USD68.88 billion Strong demand Growing demand Growing interest in insurance among people; innovative products & distribution channels aiding growth Increasing demand for insurance offshoring Growing use of internet has started increasing demand Attractive opportunities Life insurance in low-income urban areas Health insurance, pension segment Strong growth potential for microinsurance, especially from rural areas FY20E Market size: USD280 billion Increasing investments As of March 2016, rising participation by private players led to increase in their market share in the life insurance market, with the market share reaching 29.6 per cent in FY16 from 2 per cent in FY03 Increase in FDI limit to 49 per cent from 26 per cent, as proposed in 2012, will further fuel investments Advantage India Policy support Tax incentives on insurance products Passing of Insurance Bill gives IRDA flexibility to frame regulations Clarity on rules for insurance IPOs would infuse liquidity in the industry Repeated attempts to make the sector more lucrative for foreign participants Source: IRDA Notes: 2020E - Expected value for 2020; Estimate according to BCG, IRDA - Insurance Regulatory and Development Authority, IPO - Initial Public Offering, FDI - Foreign Direct Investment 5

MARKET OVERVIEW AND TRENDS

EVOLUTION OF THE INDIAN INSURANCE SECTOR 2015 2016-2017 2000-14 1956 72 The non-life insurance business was nationalized to form GIC in 1972 1993 99 Malhotra Committee recommended opening up the insurance sector to private players Post liberalisation, the insurance industry recorded significant growth; the number of private players increased to 44 in 2012(1) In 2015, Government introduced Pradhan Mantri Suraksha Bima Yojna & Pradhan Mantri Jeevan Jyoti Bima Yojana The industry has been spurred by product innovation, vibrant distribution channels, coupled with Government All life insurance IRDA, LIC and GIC targeted publicity & promotional introduced companies were Acts were passed in campaigns by the insurers nationalized to form LIC in 1999, making IRDA the In December 2014, Government 1956 to increase statutory regulatory approved the ordinance increasing penetration and protect body for insurance & FDI limit in Insurance sector from 26 policy holders from ending the monopoly per cent to 49 per cent. This would mismanagement of LIC and GIC likely to attract investment of USD7-8 billion Atal Pension Yojana & Health insurance in 2015 As per Union Budget 2016-17, new health insurance scheme under the National Health Protection Scheme has been introduced In Union budget 2017, government increased the coverage from 30 per cent to 40 per cent under Pradhan Mantri Fasal Bima Yojna. Source: IRDA Notes: (1) As of September 2012, LIC - Life Insurance Corporation of India, GIC - General Insurance Corporation of India, IRDA - Insurance Regulatory and Development Authority 7

IRDA GOVERNS THE INDIAN INSURANCE SECTOR Insurance Regulatory and Development Authority (IRDA) Established in 1999 under the IRDA Act Responsible for regulating, promoting and ensuring orderly growth of the insurance and re-insurance business in India Life insurance (24 players) Public (1) Private (23) Ministry of Finance (Government of India) Insurance Regulatory and Development Authority (IRDA) Non-life insurance (28 players) Public (6) Private (22) Re-insurance (1 player) Public (1) Source: IRDA, TechSci Research 8

INDIA S INSURANCE MARKET CONTINUES TO BE STRONG The insurance industry is expected to reach USD280 billion by 2020. In 2016, around 46 private players were operating in the industry, while Life Insurance Corporation accounted for 72.61 per cent of the country s insurance market Individual single premiums received increased from USD0.16 billion in 2015 to around USD1.02 billion in 2016 Indian Government announced its plans to divest USD1.63 billion worth of stakes in PSU general insurance companies to execute the steep disinvestment target of USD10.78 billion in FY17 9

PREMIUMS GROWING AT A BRISK PACE The total insurance market expanded from USD23 billion in FY05 to USD68.88 billion in FY16 Gross premiums written in India (USD billion) Over FY05 FY16, total gross written premiums increased at a CAGR of 10.49 per cent Gross premium written in India for non life insurance sector for FY16 is USD14.33 billion and in FY16, the gross premium written in India for life insurance sector stood at USD54.58 billion CAGR: 10.49 % In November 2016, the total growth in life insurance premium was around USD 2.38 billion as compared to USD 1.12 billion in November 2015, witnessing a growth of 113 per cent. Similarly during the same period, the individual single premium grew by USD 995 million as compared to USD 164.06 million in 2015, recorded a growth of more than 500 per cent 4 19 5 24 6 34 7 7 50 48 8 56 10 11 64 60 13.9 12 13 14.3 52 52 61.78 54.58 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 Life Non life Source: Insurance Regulatory and Development Authority, TechSci Research Note: CAGR - Compound Annual Growth Rate 10

LIFE INSURANCE MARKET APPEARS VIBRANT The life insurance market grew from USD10.5 billion in FY02 to USD54.58 billion in FY16 Growth in life insurance premiums (USD billion) Over FY02 FY16, life insurance premiums expanded at a CAGR of 12.49 per cent The life insurance industry has the potential to grow 2-2.5 times by 2020 in spite of multiple challenges supported by long-term trends & fundamentals underlying household savings The life insurance premium market expanded at a CAGR of 11.93 per cent, from USD14.5 billion in FY04 to USD56.05 billion in FY16 During the 1 st half of financial year 2016-17, Life Insurance industry reported a 20 per cent growth in overall Annual Premium Equivalent (APE) 28 21 10 11 14 17 0 0 1 2 3 6 CAGR: 12.49% 45 39 42 37 34 38 39 39.3 39.6 13 14 17 19 18 14 13 14.5 14.9 Private Public Source: Swiss Re, BCG, Insurance Regulatory and Development Authority, TechSci Research Note: CAGR - Compound Annual Growth Rate; Figures are as per latest data available 11

INCREASING PENETRATION AND DENSITY OF LIFE INSURANCE OVER THE YEARS Insurance density in India increased from 3.57 in FY05 to 11.23 in FY15 at a CAGR of 12.1 per cent Insurance penetration reached 3.4 per cent in FY16 Insurance penetration (%) Insurance density(usd) 3.17 3.4 4.8 4.7 4.6 5.2 5.1 4.1 3.96 3.9 3.3 3.4 3.57 4.14 5.13 6.4 CAGR: 12.1% 6.09 6.8 8.6 10.23 10.38 10.35 11.23 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 Source: Insurance Regulatory and Development Authority (IRDA), TechSci Research Notes: Life insurance density* is defined as the ratio of premium underwritten to the total population in a given year, CAGR - Compound Annual Growth Rate 12

INCREASING PRIVATE SECTOR ACTIVITY IN LIFE INSURANCE SEGMENT Over the years, share of private sector in life insurance segment has grown from around 2 per cent in FY03 to 29.6 per cent in FY16 FY03 Share of public and private sector in life insurance segment (%) FY16 27.84% 98.0% 2.0% 72.16% Public Private Public Private Size: USD11.5 billion Size: USD61.78 billion Source: Insurance Regulatory and Development Authority, TechSci Research Note: Figures are as per latest data available 13

LIC CONTINUES TO DOMINATE LIFE INSURANCE SEGMENT As of 2016, life insurance sector has 46 private players in comparison to only 4 in FY02 With 72.16 per cent share market share in FY16, LIC continues to be the market leader, followed by ICICI Prudential. 2.08% 2.08% 1.6% Market share of major companies in terms of total life insurance premium collected (FY16) 1.12% 4.68% 4.88% 5.1% 8.06% LIC SBI ICICI ICICI HDFC HDFC SBI Bajaj Allianz Max Life 70.4% Birla Sun life Reliance life Others Source: TechSci Research LIC - Life Insurance Corporation of India 14

SHIFT TOWARDS NON-LINKED INSURANCE PLANS The industry is witnessing a shift towards the traditional non-linked insurance plans Share of linked and non-linked insurance premium The share of non-linked insurance increased from 59.1 per cent in FY09 to 87 per cent in FY16 59% 58% 63% 76% 83% 85% 88% 87% 41% 42% 37% 24% 17% 15% 12% 13% FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 Linked Premium Non linked Premium Source: IRDA Annual Report, KPMG Analysis Notes: *Growth rate in INR terms, Linked Plans - In linked plans, a part of the investment goes towards providing you life cover while the residual portion is invested in a fund which in turn invests in stocks or bonds; the value of investments alters with the performance of the underlying fund, In Non-Linked plans, a major chunk of investible funds are in debt instruments, giving steady and almost assured returns over the long term 15

FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 INSURANCE STRONG GROWTH IN NON-LIFE INSURANCE MARKET The non-life insurance market grew from USD2.6 billion in FY02 to USD14.3 billion in FY16 Over FY06 16, non-life insurance premiums increased at a CAGR of 7.48 per cent The number of policies issued increased from 51.1 million in FY06 to 122 million in FY16, at a CAGR of 9.09 per cent Growth in non-life insurance premium (USD billion) Number of non-life insurance policies (million) CAGR: 11.05 % CAGR: 9.09 % 107 102.5 126 122 7.7 7.2 7.09 6.7 6.8 5.8 4.4 4.2 4.6 3.8 3.3 3.6 0.8 1.2 1.9 2.7 2.7 2.9 3.8 4.7 5.1 5.7 6.3 5.9 79.3 85.7 67.1 67.5 57.3 51.1 46.7 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 Private Public Source: IRDA, TechSci Research Notes: CAGR - Compound Annual Growth Rate FY16: Till November 2015 16

PENETRATION AND DENSITY LOWER, INDICATING ROOM FOR GROWTH The non-life insurance penetration rate is in the range of 0.64 0.7 per cent over 2004 15 Non life insurance density increased from USD4.0 in FY04 to USD10.42 in FY15 at a CAGR of 9.09 per cent As per IRDA, in order to increase the market penetration in health insurance people are needed to be educated about the benefits of health insurance along with providing incentives and free check-ups Non-life insurance penetration (per cent) Non-life insurance density (USD) 0.64 0.61 0.6 0.6 0.6 0.6 0.71 0.7 0.78 0.8 0.7 CAGR: 9.09 per cent 8.7 10 10.5 11 10.42 4 4.4 5.2 6.2 6.2 6.7 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2015 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2015 Source: IRDA Annual Report, Swiss Re, TechSci Research Note: CAGR - Compound Annual Growth Rate; IRDA Chairman, Mr. T S Vijayan 17

SHARES IN NON-LIFE INSURANCE MARKET: MOTOR INSURANCE LEADS Break-up of non-life insurance market in India (FY16) In FY16, motor insurance accounted for 43.89 per cent of non-life insurance premiums earned in India (down from 41 per cent in FY06), and was valued at USD6.29 billion in FY16 At USD4.08 billion in FY16, the health segment seized 28.49 per cent share in gross direct premiums earned in the country Private players accounted for a share of around 45.4 per cent in the overall revenue generated in non-life insurance sector while public companies garnering around 54.6 per cent share by March 2016 3.10% 9.06% 15.46% 43.89% Motor Health Fire Marine Others Major private players are ICICI Lombard, Bajaj Allianz, IFFCO Tokio, HDFC Ergo, Tata-AIG, Reliance, Cholamandalam, Royal Sundaram and other regional insurers 28.49% Source: IRDA Annual Report, TechSci Research 18

FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16(¹) INSURANCE HIGHER PRIVATE SECTOR PARTICIPATION IN NON-LIFE SEGMENT The market share of private sector companies in non-life insurance segment rose from 15 per cent in FY04 to 45.4 per cent in FY16 The Gross Direct Premium of private companies increased from USD0.8 billion in FY05 to USD6.1 billion in FY16, witnessing growth at a CAGR of 20.28 per cent during FY02-16 Growing share of private sector Non-life insurance premium of private sector (USD billion) 85 % FY04 15 % 54.6 % FY16 45.4 % 0.8 1.2 1.9 CAGR: 20.28 % 2.7 2.7 2.9 3.8 4.7 5.1 5.7 6.3 6.1 Size: USD3.4 billion Size: USD13.35 billion Source: IRDA, TechSci Research Note: CAGR - Compound Annual Growth Rate 19

KEY PLAYERS IN THE NON-LIFE INSURANCE SEGMENT The number of companies increased from 15 in FY04 to 28 in FY16; 6 of these companies are in the public sector Market share of major companies in terms of Gross Direct Premium collected (FY16) The public sector companies accounted for a cumulative share of about 54.6 per cent of the total Gross Direct Premium in the non-life insurance segment in March 2016 New India New India leads the market with almost 16 per cent share Private players are not far behind and compete better in the non-life insurance segment 32.56% 15.72% 12.71% United India National Oriental 3.51% 6.05% 8.39% 12.43% 8.63% ICICI-Lombard Oriental Bajaj Allianz Total size: USD13.35 billion Source: IRDA Business Report, TechSci Research 20

NOTABLE TRENDS IN THE INSURANCE SECTOR Emergence of new distribution channels New distribution channels like bancassurance, online distribution and NBFCs have widened the reach and reduced costs Firms have tied up with local NGOs to target lucrative rural markets In April 2017, IRDAI started a web portal isnp.irda.gov.in that will allow the insurers to sell and register policies online. This portal is open to intermediaries in insurance business as well. India Post Payments Bank (IPPB) plans to start selling insurance products and mutual funds of other companies by early 2018, and is to be open only to "non- exclusive" tie-ups. Nearly 100 firms, domestic as well as foreign, have showed keen interest in partnering with the bank Growing market share of private players Launch of innovative products Mounting focus on EV over profitability In the life insurance segment, share of private sector in the total premium increased to 29.6 per cent in FY16 from 2.0 per cent in FY03 In the non-life insurance segment, share of private sector increased to 41.2 per cent in FY16 from 14.5 per cent in FY04 The life insurance sector has witnessed the launch of innovative products such as Unit Linked Insurance Plans (ULIPs) Other traditional products have also been customised to meet specific needs of Indian consumers Large insurers continue to expand, focusing on cost rationalisation and aligning business models to realise reported Embedded Value (EV), and generate value from future business rather than focus on present profits Notes: NBFC - Non Banking Financial Company, NGO - Non-Governmental Organisation, EV - Embedded Value, 21

PORTERS FIVE FORCES ANALYSIS

PORTERS FIVE FORCES ANALYSIS Competitive Rivalry Insurance industry is becoming highly competitive with 52 players operating in the industry Companies are competing on price and also using low price and high returns strategy for customers to lure them Threat of New Entrants (Low-Moderate) Threat of New Entrants Substitute Products Other financial companies can enter the industry Overall threat is medium given that entry is subject to license and regulations Similarity in services makes switchover a potent threat Investment oriented customers have switched to other avenues Bargaining Power of Customers (Moderate- High) Competitive Rivalry (High) Threat of Substitute Products (High) Bargaining Power of Suppliers Supplier being the distributor or agent have high bargaining power because they have customer database and can influence customers in making choices Bargaining Power of Customers Bargaining power of customers especially corporate is very high because they pay huge amount of premium Bargaining Power of Suppliers (Low) Source: TechSci Research 23

STRATEGIES ADOPTED

STRATEGIES ADOPTED Cost optimisation Differentiation Focus Insurance (Amendment) Law 2015 Players in industry are trying to come up with innovative low cost products to achieve cost advantage They are investing in Information Technology to automate various processes and cut costs without affecting service delivery. It is estimated that digitisation will reduce 15-20 per cent of total cost for life insurance and 20-30 per cent for non-life insurance From October 2016, IRDAI has mandated having an E-insurance (electronic insurance) account to purchase insurance policies Kotak Mahindra has announced to buy 26 per cent stake owned by its JV partner Old Mutual Plc. in Kotak Mahindra Old Mutual Life Insurance Ltd for USD 192.28 million. After the buyout, Kotak Mahindra Life Insurance will become a 100 per cent subsidiary of Kotak Mahindra Bank. Companies are trying to differentiate themselves by providing wide range of products with unique features. For example, New India Assurance launched Farmers Package Insurance to covering farmer s house, assets, cattle etc. United India launched Workmen Medicare Policy to cover hospitalisation expenses arising out of accidents during and in the course of employment In March 2017, HDFC Life in collaboration with Haptik, has announced the launch of the country s 1st life insurance chatbot which will help the customer as a financial guide to aid them to choose the most suitable plans befitting their needs. Focus on providing one kind of service help insurance companies in differentiation. For example, SBI is concentrating on individual regular premium products as against single premium and group products The Insurance Law (Amendment) Bill, was passed in 2015 raises the foreign investment cap in the sector from 26 per cent to 49 per cent Source: TechSci Research 25

GROWTH DRIVERS

DEMAND GROWTH FOR INSURANCE PRODUCTS SET TO ACCELERATE (1/2) India s robust economy is expected to sustain the growth in insurance premiums written Higher personal disposable incomes would result in higher household savings that will be channeled into different financial savings instruments like insurance and pension policies Household savings reached USD388.20 billion in 2016 from USD89 billion in 2000 Financial savings have reached USD202.36 billion by 2015 from USD45 billion in 2000 In comparison with its position in October 2016, till February 2017, insurance sector witnessed growth at about 23 per cent. Household and financial savings projections Household Savings Financial savings 188.42 202.36 306 373.67 339.27 378.24 388.20 141 45 89 2000 2010 2013 2014 2015 2016 2000 2010 2013 2015 Source: ICICI, RBI Annual Report, TechSci Research Notes: Financial savings denote investment in equity and debt instruments, E - Estimates 27

DEMAND GROWTH FOR INSURANCE PRODUCTS SET TO ACCELERATE (2/2) Rising income; growing middle class Per capita income and rural income are increasing The number of middle class households (earning between USD2,300 and USD30,800 per annum) is estimated to increase more than fourfold to 234 million by 2025 from 113 million in 2005 Rising per capita income leads to increased spending on medical and healthcare services Higher incidence of chronic lifestyle diseases Lifestyle diseases are set to account for a greater part of the healthcare market Lifestyle diseases such as cardiac diseases, cancer and diabetes are treated with the help of biotechnology products, thereby boosting revenues of biotech companies The growing GNI per capita, PPP of USD6,020 in FY15 resulted in improved lifestyle due to increased purchasing power of customers for healthcare Income segment Million household, 100% 209.10 266.50 304.80 44.0% 42.0% 15.0% 8.0% 11.0% 3.0% 6.0% 1.5% 2.0% 5.0% 2005 2016 2025F Elite(>30800) Aspirers(7700-15400) Strugglers(<2300) 31.0% 45.0% 18.0% 46.0% 20.0% Affluent(15400-30800) Next billion(2300-7700) Notes: Income distribution is calculated in constant 2015 dollars; $1=65. Because of rounding, not all percentages add up to 100. F - Forecast Source: Fortis Healthcare Limited 2008 09, McKinsey Quarterly, NCAER, TechSci Research 28

Impact Change INSURANCE KEY REGULATORY CHANGES (1/2) IRDA cleared bill IRDA issues TPA regulations Foreign players allowed to enter with 26% FDI cap IRDA insurance brokers and corporate agent regulation Entry of standalone health insurance players allowed 1999 2001 2002 2006 Liberalisation of sector and formation of an independent regulator Entry of TPAs specifically focussed on servicing health insurance business Entry of foreign players infusing capital and technical expertise Thrust on insurance distribution through corporate intermediaries Entry of standalone health insurance players Source: KPMG, TechSci Research Note: TPA - Third Part Administrator 29

Impact Change INSURANCE KEY REGULATORY CHANGES (2/2) Creation of Indian Motor Third Party Insurance Pool Price detariffication IRDA came out with new guidelines for equitylinked insurance products Merger and Acquisition guidelines Introduction of Declined Risk pool, TP premium increase FDI cap raised from 26 to 49% under automatic route by cabinet FDI cap raised from 26 to 49% Pradhan Mantri Fasal Bima Yojana launched in 2016 2007 2010 2011 2012 2013 2015 2016 Mechanism to equitably share CVTP losses Significant change in the premium rates for the commercial lines Reduced the firstyear agent commissio n and lock in period extended Enabled consolidatio n, inorganic transaction s in the industry Improveme nt in overall profitability of the CV segment Cabinet approval still pending on the FDI cap increase Indian parliament passed bill to increase FDI in insurance. Enabled farmers to pay lowest premium rates Source: KPMG, TechSci Research Notes: IRDA - Insurance Regulatory and Development Authority, CVTP - Commercial Vehicle Third Party, TP - Third Party, CV - Commercial Vehicle 30

FAVOURABLE POLICY MEASURES AID THE SECTOR Tax incentives Union Budget 2016 17 & 201-18 Insurance products are covered under the exempt, exempt, exempt (EEE) method of taxation. This translates to an effective tax benefit of approximately 30 per cent on select investments (including life insurance premiums) every financial year In 2015, Tax deduction under Health Insurance Scheme has been increased to USD409.43 from USD245.66 & for senor citizens tax deduction has been increased to USD491.32 The government has also extended Rashtriya Swasthya Bima Yojana (RSBY) to cover unorganised sector workers in hazardous mining & associated industries As per Union Budget 2016-17, USD840.21 million has been allocated to Prime Minister Fasal Bima Yojna In Union Budget 2017-18, the government introduced an insurance pension scheme that gives an assured return of 8 per cent for senior citizens through LIC to concentrate on social security. Under Union 2017-18, insurance purchases made through portals of public sector insurers for general insurance will be discounted at 10 per cent Life insurance companies allowed to go public IRDA recently allowed life insurance companies that have completed 10 years of operations to raise capital through Initial Public Offerings (IPOs) Companies will be able to raise capital if they have embedded value of twice the paid up equity capital Approval of increase in FDI limit and revival package Increase in FDI limit will help companies raise capital and fund their expansion plans Revival package by government will help companies get faster product clearances, tax incentives & ease in investment norms. FDI limit for insurance company has been raised from 26 per cent to 49 per cent, providing safeguard & ownership control to Indian owners Notes: RSBY - Rashtriya Swasthya Bima Yojana, FDI - Foreign Direct Investment 31

RISING PRIVATE SECTOR INVESTMENT IN INSURANCE Investments from the private sector are increasing, as they see a huge opportunity in the growing insurance sector of the country Most of the existing players are tying up with banks to expand their distribution network Few players like HDFC Life are planning to go public; others are selling stakes to generate funds In 2015, Insurance Bill was passed that will raise the stake of foreign investors in the insurance sector to 49 per cent, fueling the participation of private sector investment in the insurance sector in the country In February 2017, Bank of Maharashtra partnered with insurance company Cigna TTK Health, to market their insurance products in the bank s branches, across the country. Dena Bank & Apollo Munich Health Insurance announced a corporate agency tie up in March 2017. As per the tie-up, Dena Bank would be distributing Apollo s health insurance products. Religare Health Insurance USD110.4 million by 2016 AEGON Religare Life USD71 million in 2010; plans to invest USD445 million through 2016 Planning to raise USD3.9 billion with 10 per cent stake sale. Through IPO which is HDFC Life expected in September 2015 HDFC Life has enter the micro-insurance segment by launching two schemes named Jeevan Suraksha and Credit Suraksha Source: Towers Watson; Assorted news articles; TechSci Research 32

OPPORTUNITIES

INDIA S INSURANCE MARKET OFFERS A HOST OF OPPORTUNITIES ACROSS BUSINESS LINES Crop insurance Low-income urban and pension markets Opportunities for Indian insurance market Microinsurance Motor insurance markets Health insurance markets Source: TechSci Research 34

LIFE INSURERS: LOW-INCOME URBAN AND PENSION MARKETS (2/2) Increasing life expectancy, favourable savings and greater employment in the private sector will fuel demand for pension plans Proposed new pension bill by government will further provide new opportunities to insurers There is scope to introduce new-generation pension products such as Variable Annuity and Inflation Indexed Annuity. Although the pace has declined, the number of enrolments in the Jan Suraksha scheme has risen to 132 million. The Jan Suraksha scheme includes a personal accident cover, term insurance, and a pension plan. By 2030, India will have around 180 million people in the age bracket of 60+ years In 2015, three schemes related to insurance and pension, Pradhan Mantri Suraksha Bima Yojana, Pradhan Mantri Jeevan Jyoti Bima Yojana and Atal Pension Yojana were launched. The number of policies in the Pradhan Mantri Suraksha Bima Yojana, a part of the Jan Suraksha scheme, reached 98 million on November 24, 2016. As on October 2015, Indian Retirement system was ranked last in the global pension index which witnessed a fall in value from 43.5 in 2014 to 40.3 in 2015 Indian Retirement Market Financial Assets in terms of Provident & Pension Funds 47 CAGR: 5.5% 84 40.00 30.00 20.00 10.00 0.00 20.31 22.59 32.89 2012-13 2013-14 2014-15 20 15 10 5 0 2014 2025E(¹) Financial Assets of the Household sector Financial Assets as a % of Total Financial Assets Source: McKinsey Quarterly, IRDA, TechSci Research Notes: PFRDA - Pension Fund Regulatory and Development Authority, (1) Expected value, at 2009-10 rates, CAGR - Compound Annual Growth Rate 35

NON-LIFE INSURERS: MOTOR INSURANCE MARKETS Strong growth in the automotive industry over the next decade will be a key driver of motor insurance Proposed IRDA draft envisages a 10 80 per cent rise in premium rates for the erstwhile loss-making 3 rd party motor insurance In FY16, number of commercial vehicles & passenger vehicles sold in the country were recorded at 0.8 million & 3.4 million respectively, while the number of 2&3 wheelers sold were 19.76 million In FY16, Motor & Health sector constituted 72.38 per cent of the non-life insurance market Breakup of non-life insurance market in India FY16 Vehicle production in India (million units) 30.2 3.10% 15.46% 43.89% Motor 19.76 Health 10 9.06% Fire Marine 3.4 0.8 2.4 Others Car Commercial Vehicles 2&3 wheelers 2016 2021E 28.49% Source: IRDA, ACMA, SIAM, TechSci Research Notes: E in the axis for the figures above refer to estimates, GDP - Gross Domestic Product, CAGR - Compound Annual Growth Rate, ACMA - Automotive Component Manufacturers Association of India (1) Data upto June 2016 36

NON-LIFE INSURERS: HEALTH INSURANCE MARKETS (1/2) Only 1.5 2 per cent of total healthcare expenditure in India is currently covered by insurance providers From 13.3 per cent of the total non-life insurance premium in FY07, health insurance contributed 28.49 per cent in FY16 Total health insurance premiums increased from USD733.1 million in FY07 to USD4,084.03 million in FY16, witnessing growth at a CAGR of 21.03 per cent In FY16 gross direct premium income underwritten under health insurance is USD4.08 billion Absence of a government-funded health insurance makes the market attractive for private players IRDA recommended the government to reduce capital requirements for stand-alone health insurance companies from USD21 million to USD10 million 37

NON-LIFE INSURERS: HEALTH INSURANCE MARKETS (2/2) Introduction of health insurance portability expected to boost the orderly growth of the health insurance sector Increasing penetration of health insurance likely to be driven by government-sponsored initiatives such as RSBY and ESIC In FY15, population covered under health insurance through government sponsored schemes reached 351 million Government-sponsored programmes expected to provide coverage to nearly 380 million people by 2020 Private insurance coverage is estimated to grow by nearly 15per cent annually till 2020 Health insurance coverage to cross 630 million people by 2015 In July 2016, IRDA issued Health Insurance Regulations, 2016. These regulations replace the Health Insurance Regulations, 2013. As per these new norms, companies will provide better data disclosure, pilot products, coverage in younger years, etc. As of May 2016, only 18 per cent of people in urban areas are covered under any kind of health insurance scheme Rashtriya Swasthya Bima Yojana (RSBY) is a centrally sponsored scheme to provide health insurance to Below Poverty Line (BPL) families & 11 other defined categories of unorganised workers, namely building & other construction workers, licensed railway porters, street vendors, MGNREGA workers, etc. Source: World Bank, Mckinsey estimates, TechSci Research Notes: E-Estimates, RSBY - Rashtriya Swasthya Bima Yojna ESIC - Employees State Insurance Corporation, E - Estimated 38

MICROINSURANCE: TAPPING INDIA S RURAL WEALTH (1/2) The business environment in India s microinsurance sector supports healthy growth Macro level (The enabling environment) Intermediate level (Support infrastructure) IRDA drafted microinsurance guidelines in 2010, which contain numerous favourable measures such as Lower threshold limits for agents commissions Rural areas must account for 7 per cent of new life insurance policies in the first year of firm s operation and rise to 20 per cent over the next 10 years In order to reduce microinsurance distribution costs, IRDA proposed microinsurance schemes to supplement existing government insurance schemes The number of regional rural banks and NGOs operating in the rural sector will aid distribution of microinsurance products The annual income growth rate in rural India is expected to increase Micro level (Policy holders) to 3.6 per cent over 2010 30 from 2.8 per cent during 1990 2010 About 5 million people currently have microinsurance, while the entire market is expected to be in the range of 140 300 million Source: IRDA, McKinsey, TechSci Research 39

MICROINSURANCE: TAPPING INDIA S RURAL WEALTH (2/2) In FY16, total new business premium in India was recorded at USD49.69, with USD8.97 million accounted for by the private sector and USD40.72 million by the public sector New business premium (1) (USD million) 4 1 8.97 2 39 3 3.5 40.72 30 21 21 19.1 1 4 0 5 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 Public Private Source: IRDA, McKinsey, TechSci Research (1) - Premium includes group premium and Individual Premium 40

STRONG POTENTIAL IN CROP INSURANCE Crop insurance market in India is the largest in the world, covering around 30 million farmers To provide crop insurance to farmers, Government has launched various schemes like National Agriculture Insurance Scheme (NAIS), Modified National Agriculture Insurance Scheme (MNAIS) & Weather-based Crop Insurance Scheme (WBCIS) 10.1 Crop insurance coverage Number of farmers covered under insurance scheme (million) 6.9 7.3 10.4 6.7 10.5 Total sum insured under crop insurance is USD919.41 million in FY16 FY11 FY12 FY13 FY14 FY15 FY16 Government of India plans to increase the coverage to 50 million during the 12 th Five-Year Plan As of February 2017, the Central Government aims at enhancing crop insurance cover from 22 per cent of farmers to 50 per cent in the forthcoming 2 years. 877.1 Sum Insured (USD million) 1062.4 836.6 516.0 487.1 919.41 FY11 FY12 FY13 FY14 FY15 FY16 Source: Agricultural Insurance Company of India Annual Report, Department of Agriculture and Cooperation, IRDA, TechSci Research 41

STRONG POTENTIAL THROUGH ONLINE SERVICES It is estimated that by 2020 three in every four insurance policies would be influenced by online channel Sector-wise Retention Ratio (FY15) It is estimated that insurance sales through online channel will grow 20 times from now by 2020 81% 77% Private Sector Public Sector 57.10% 89% Standalone Health Sector(¹) Specialised Company(¹) Total 84.20% Source: BCG, Gartner, TechSci Research Notes: (¹) Retention ratios are from FY14 42

SUCCESS STORIES

SUCCESS OF SBI LIFE SBI Life Insurance is a joint venture between Indian banking giant State Bank of India (74 per cent) and France headquartered BNP Paribas Assurance (26 per cent) The company primarily deals in life insurance and pension plans with 758 offices across India. In FY14, it issued around 10.4 lakh insurance policies Between FY08 and FY16, SBI Life s profits increased at a CAGR of 36.91 per cent with its annual profits increasing to USD141.99 million by FY17. In FY15, it accounted for a market share of 13.9 per cent among all private sector companies in the life insurance new business premium The company reported growth of 4.94 per cent Profit After Tax (PAT) standing at USD 63.95 million, during the first half of the current financial year, ending on September 30. Total premium collected (USD billion) Net profit (USD million) 1.4 1.6 2.1 CAGR: 9.23% 2.8 2.8 1.9 1.8 2.1 2.4 3.1 39.0 58.2 80.2 CAGR: 36.91% 118.6 114.5 122.8 136 131.5 141.99 8.4 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 Source: SBI Life Annual Report, IRDA, Company website, TechSci Research Notes: CAGR - Compound Annual Growth Rate 44

SUCCESS OF TATA-AIA LIFE (1/3) Tata AIA Life Insurance Company Limited (Tata AIA Life) is a joint venture between Tata Sons (74 per cent) and AIA Group Limited (26 per cent) Overall life insurance premium increased from USD198.8 million in FY06 to USD379 million, as of September 30, 2015, witnessing growth at a CAGR of 6.65 per cent over FY06-16 The sum assured increased from USD4 billion in FY06 to USD10 billion in FY16, rising at a CAGR of 9.60 per cent Total life insurance premium (USD million) Total sum assured (USD billion) CAGR: 6.65% 199 303 508 595 737 874 774 508 385 351 379 4 9 9 CAGR: 9.60% 13 13 11 10 10 9.2 12 10 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 Source: Company website, IRDA, TechSci Research Notes: CAGR - Compound Annual Growth Rate (1) : As on September 30, 2016 45

SUCCESS OF TATA-AIA LIFE (2/3) Objective for establishing micro insurance Fulfilment of corporate social responsibility Increase brand recognition to boost market entry today s micro clients maybe tomorrow s high-premium clients To target untapped markets and income groups of rural India Key strategic decisions The micro insurance business model must be separated from business model Selling micro insurance would require new, alternative distribution mechanisms The micro insurance business model New business unit Partnering with NGOs Forming CRIGs Local operations managed by NGOs A special microinsurance team called the Rural & Social Team is formed Identify and partner with credible NGOs operating in the local community NGO suggests good agents for microinsurance policies (microagents) A group of microagents called a Community Rural Insurance Group (CRIG) is formed; it relies on direct marketing of microinsurance policies to local community members Local operations like collecting and aggregating the premiums, training micro-agents, and helping to distribute benefits looked after by the NGO; this saves administrative costs for Tata-AIG Source: Company website, TechSci Research 46

SUCCESS OF TATA-AIA LIFE (3/3) Robust growth in micro-insurance expected Number of policies 962996 Premium First Year (FYP) and Renewals (RYP) (USD Million) 113524.9 156831.6 176842.5179329 149897.7 119904.7 97490.7 107896.5 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 268.64 347.82 457.99 211.89 231.95 268.58 581.55 242.81 573.97 156.22 405.13 313.53 300.22 265.54 76.33 55.4 48.76 110.73 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 First Year Premium Renewal Premium Source: Company website, TechSci Research Source: Company website, TechSci Research 47

SUCCESS OF NEW INDIA ASSURANCE New India Assurance, a wholly owned subsidiary of Government of India, is the largest non-life insurance company in India with a market share of 15.74 per cent in FY16 in the non-life insurance segment Gross Direct Premium (USD million) It is the largest non-life insurer in Afro-Asia, excluding Japan New India Assurance has been selected as the Best General Insurance Company by IBN Lokmat Channel in association with Maharashtra Chamber of Commerce, Industry & Agriculture (MACCIA) 1555.71 CAGR: 9.92% 1822.28 1848.27 1914.41 2017.87 2314.31 The company has overseas presence in 22 countries: Japan, UK, Middle East, Fiji and Australia 1193.94 1274.25 It has been rated as "A-" (Excellent) for six consecutive years, indicating its excellent risk-adjusted capitalisation, prospective improvement in underwriting performance and leading business profile in the direct insurance market in India Gross Direct Premium in the country increased from USD1,193.94 million in FY09 to USD2,314.31 million in FY16, growing at a CAGR of 9.92 per cent over FY09-16 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 Source: IRDA, Company website, New India Assurance Annual Report, A.M. Best Europe Ltd, Alfred Magilton Best Company Limited Notes: CAGR - Compound Annual Growth Rate 48

ICICI Lombard GIC Ltd is a 74:26 joint venture between ICICI Bank Limited, India s second largest bank, and Fairfax Financial Holdings Limited, a Canada-based diversified financial services company It has a market share of 8.39 per cent in the non-life insurance sector in FY16 As of FY16, ICICI Lombard GIC had 257 pan India branches with an employee strength of 7,954 SUCCESS OF ICICI LOMBARD GIC Company s Gross Direct Premium increased from USD812.5 million in FY09 to USD1,269.1 million in FY16 at a CAGR of 6.58 per cent over FY09-16 Gross Written Premium (USD million) Number of policies issued (million) 15.8 CAGR: 6.58% 13.8 812.5 723.6 966.4 1143.1 1182 1183.5 1146.9 1269.1 4 4.5 5.6 CAGR: 21.68% 7.6 9.2 11.2 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 Source: ICICI Lombard Annual Report, IRDA, Company website, TechSci Research Notes: CAGR - Compound Annual Growth Rate 49

USEFUL INFORMATION

INDUSTRY ASSOCIATIONS Insurance Regulatory and Development Authority (IRDA) 3 rd Floor, Parisrama Bhavan, Basheer Bagh, Hyderabad 500 004 Phone: 91-040-23381100 Fax: 91-040-66823334 E-mail: irda@irda.gov.in Life Insurance Council 4 th Floor, Jeevan Seva Annexe Bldg. S. V. Road, Santacruz (W), Mumbai 400054 Phone: 91-22-26103303, 26103306 E-mail: ninad.narwilkar@lifeinscouncil.org General Insurance Council 5 th Floor, Royal Insurance Building, 14, Jamshedji TATA Road, Churchgate, Mumbai 400020 Phone: 91-22-22817511, 22817512 Fax: 91-22-22817515 E-mail: gicouncil@gicouncil.in 51

GLOSSARY (1/2) CAGR: Compound Annual Growth Rate IRDA: Insurance Regulatory and Development Authority IPO: Initial Public Offering FDI: Foreign Direct Investment LIC: Life Insurance Corporation of India GIC: General Insurance Corporation of India NBFC: Non-Banking Financial Company NGO: Non-Governmental Organisation RSBY: Rashtriya Swasthya Bima Yojana PFRDA: Pension Fund Regulatory and Development Authority GDP: Gross Domestic Product ESIC: Employees State Insurance Corporation 52

GLOSSARY (2/2) FY: Indian Financial Year (April to March) So, FY12 implies April 2011 to March 2012 GOI: Government of India INR: Indian Rupee USD: US Dollar Where applicable, numbers have been rounded off to the nearest whole number 53

EXCHANGE RATES Exchange rates (Fiscal Year) Year INR equivalent of one USD 2004 05 44.81 2005 06 44.14 2006 07 45.14 2007 08 40.27 2008 09 46.14 2009 10 47.42 2010 11 45.62 2011 12 46.88 2012 13 54.31 2013 14 60.28 2014-15 61.06 2015-16 65.46 2016-2017E 66.95 Exchange rates (Calendar Year) Year INR equivalent of one USD 2005 43.98 2006 45.18 2007 41.34 2008 43.62 2009 48.42 2010 45.72 2011 46.85 2012 53.46 2013 58.44 2014 61.03 2015 64.15 2016 (Expected) 67.22 Source: Reserve bank of India, Average for the year 54

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