COMMON SERVICE CENTRES

COMMON SERVICE CENTRES

Common Services Centres (CSCs) Common Services Centers (CSCs) are a strategic cornerstone of the Digital India programme. They are the access points for delivery of various electronic services to villages in India, thereby contributing to a digitally and financially inclusive society. CSC is front-end delivery points for Govt, Pvt & Social sector services to rural citizens of India Expansion of CSC service area to urban regions on a pan-india basis. CSC scheme to provide front-end delivery points for Government, private and social sector services

Various CSC Center's in different States Telangana

CSC Special Purpose Vehicle (SPV) To facilitate the successful implementation of the CSC Scheme, a Special Purpose Vehicle (SPV) named CSC e-governance Services India Ltd. by Department of Electronics and Information Technology (DeitY), Government of India The primary role of the CSC SPV is to monitor the CSC Scheme and its outcomes on behalf of the Government at the National and State levels.

ORGANISATIONAL STRUCTURE DIT State Government SPV (Chairman-Secy, DIT) District egov Society CSC Entrepreneur/ VLE (Private Individual)

Key roles Village Level Entrepreneur (VLE) Change Agent of Society Citizen is very important stake holder Maximum Servcies through CSC s

Benefits of Common Services Centers BENEFITS TO CITIZENS Delivering government services in urban/rural areas by establishing closer links between Government & Citizens Timely delivery of critical information & services through structured system to manage issues of health, Education etc Increase administrative efficiency and provide cost-effective access to Government Services. BENEFITS TO Government / Centres Create new/ additional revenue stream for the centre. As the services are rolled out on commission per transaction basis Delivering essential government services such as PAN Card, Election ID, UID etc. Greater exposure to other products & services offered through the centre. E.g. greater awareness of students about the courses offered through the centres

Common Services Center - Infrastructure 100 150 sq. ft space Minimum 1 PC with UPS Minimum 1 Printer Digital / Web Camera Genset / Inverter/ Solar OS and other application software Broadband Connectivity Trained and incentivized manpower CSC KIOSK enabled with PC(s), printer(s), scanner(s), UPS, digital/web camera & broadband connectivity. Additional equipment in the form of projection systems, biometric devices, etc., may be included, as and when required.

Key Services G2C B2C AADHAAR Financial Inclusion Education Skill Development e Health

Government to Citizen Services Passport PAN Card (NSDL / UTITSL) IHHL application under Swachh Bharat FSSAI License registration Public Grievances registration in PG Portal Online Booking to Visit Rashtrapati Bhavan Museum

Agricultural Services M Kisan registration Kisan Point VNR Seeds

AADHAAR Aadhaar Enrollment PEC Aadhaar TAB Child Enrollment Aadhaar Demographic update Aadhar Print Aadhaar Print ekyc AUA/ASA- Servcies to Departments Aadhar Camps Anganwadi/Children/Jails/Orphanages/Departments

Financial Inclusion Banking Enrolment of customers, including collection of biometric & other details, provide card (ID Card, Debit, Card, Credit Card, PIN) Transaction facility like Deposit & Withdrawal of money in an account with a bank, Balance Enquiry & issue Receipts/ Statement of Accounts. Remittances from an account with a bank to an account with the same Disbursal of credit facilities to borrowers involving small amounts strictly as per the instructions of the Bank Insurance Life Insurance Premium Collection Life Insurance Sale Crop / Cattle / Agri Pumpsets Insurance Sale Motor Insurance Sale Health / Personal Accident Insurance Sale Fire / Property Insurance Sale Aadhaar Seeding with Bank account Atal Pension Yojana Jan Suraksha Scehmes

Apna Dhan

Kiosk Banking Tiny Accounts opening Money transfer Immediate Payment Service Aadhaar Enabled Payment System Loan Amount

Jan Suraksha Yojna Atal Pension Yojana (APY) PRADHAN MANTRI JEEVAN JYOTI BIMA YOJANA (PMJJBY) PRADHAN MANTRI SURAKSHA BIMA YOJANA (PMSBY)

Insurance A Rural Authorized Person (RAP) is an individual who has a license to solicit or negotiate an Insurance Policy with a client on behalf of the insurance companies.

Products Life Insurance Motor Third Party Insurance Personal Accidental Insurance Farmer Package Policy Cattle/Livestock Insurance Agricultural Pump Set Insurance Fire and Allied perils Dwellings Insurance

Crop Insurance This season (i.e. Kharif 2016) it is available only for Mahbubnagar, Warangal and Karimnagar districts First state in the country to Launch the program and successfully completed 1000 Policies

Life Insurance Premium Payment 17 Companies Insurance premium can pay through Apna CSC portal up to Rs. 50,000

Income tax Services Income Tax Filing: This Service Let you E-File your Income Tax Return and get your eligible TDS Refund. Processing Time 15 Days. Know Your TDS: This Service Let you know total Tax Credits of your PAN / Tax Deducted at Source(TDS). Processing Time 7 Days. IT Notice Compliance: Apply Here to submit Online Compliance for Income Tax Notice. Processing Time 7 Days.

e Health Telemedicine Diagnostics Jan Aushadi Generic Drug Stores

Apollo Telemedicine

First State to Launch Apollo Telemedicine

Jan Aushadi Store Jan Aushadhi Scheme launched in 2008, by the B.P.P.I., Under the Aegis of Department of Pharmaceuticals, Government of India. Envisages the key initiative of opening dedicated outlets namely Jan Aushadhi Stores where high quality generic medicines will be made available at the affordable prices. These generic medicines will be equivalent in potency and efficacy to expensive branded drugs.

NDLM / DISHA As part of Digital India Initiative, Department of Electronics & IT has approved scheme entitled Digital Saksharta Abhiyan (DISHA) a National Digital Literacy Mission. (www.ndlm.in) The Digital Saksharta Abhiyan (DISHA) or National Digital Literacy Mission (NDLM) Scheme has been formulated to impart IT training to 52.5 lakh persons, including Anganwadi and ASHA workers and Authorized ration dealers in all the States/UTs across the country so that the non-it literate citizens are trained to become IT literate so as to enable them to actively and effectively participate in the democratic and developmental process and also enhance their livelihood.

Definition of Digital Literacy: Digital Literacy is the ability of individuals and communities to understand and use digital technologies for meaningful actions within life situations As of 8 th August 2016 in Telangana 346281 beneficiaries have been registered including Anganwadi workers, Asha workers and Authorized Ration shop dealers, 309100 are trained and 160400 are certified under the project. There are 45 active Training Partners and 830 Meeseva / CSCs are doing NDLM program in Telangana.

www.ndlm.in

Status AP & Telangana State Trained Certified Telangana 312711 166017 Andhra Pradesh 304229 151255 Certified 151255 166017 Trained 304229 312711 Andhra Pradesh Telangana 0 50000 100000 150000 200000 250000 300000 350000

Impact

Impact

100% Digital Literate Villages in Telangana Basara Narsingapur Akoli Mukhra Mallelamadugu Gopalpuram Andarbandh

Digital Villages IMPACT

Education Related Services NIELIT Services NIOS Online Admission and Registration for Examination CBSE NEET registration CSC NIELIT Centre Cyber Gram Minority Blocks Digital Literacy at Madarasas

Skill Development & Training Skill program on DTP/CRS under NULM. CAD course training (Solid edge) Learn English: Certificate from British Council Mobile App creation L& T registration Tally course Sarkari pareeksha (Groups, TET, SSC training )

Intel Unnathi Kendra s First State in The Country to Start these Intel Center- 25 Orders Processed worth Rs.5 Lakhs in last 1 Month.

Travel Services Flight Tickets booking IRCTC Reservation Bus India Govt. bus booking Seat Seller / Red Bus - Bus Ticket Booking

Business to Customer Services DTH Recharge Data Card Recharge Mobile Recharge Mobile Bill Payments

CSC SPV Now Working on Wifi Villages Haryana Faridabad District Jharkhand NOFN ONT based Wifi Services ISP Licence for Internet Distribution through CSC s VLE s can sell Bandwidth and Internet Connections.

Digital India (DI) is a flagship programme of the Government of India. On July 1, 2015 at the launch of Digital India Week, the vision of this ambitious programme was announced by Hon'ble Prime Minister. For achieving social objectives such as digital and financial inclusion, it is envisioned to connect villages in India through broadband and high speed Internet for delivery of electronic services at their doorstep. The programme inter-alia provides for enabling access points - Common Services Centers (CSCs) across the country.

CSCs enable the three vision areas of the Digital India programme: Under the Digital India Initiative, one CSC is envisaged in every Panchayath. There will be approximately 250,000 access points for delivery of various G2C services to the citizens across rural India. This would be the largest network in the world to be utilised by both government and private agencies for delivery of various products and services to citizens in rural India.

Vision of CSC 2.0 CSC 2.0 has been formulated in pursuance of the Government's commitment to set up CSCs in all 2.5 lakhs Gram Panchayats to provide public e-services to citizens in rural areas under the Digital India Programme. This would also include strengthening and integrating the existing one lakh CSCs already operational under the existing CSC Scheme and making operational and additional 1.5 lakhs CSCs at Gram Panchayats (preferably at GP premises). This entrepreneurship model is essentially a service delivery oriented model with an effort towards optimum utilization of infrastructure already created in the form of SWAN, SSDG, e-district, SDC and other ICT infrastructures, including NOFN/BharathNet. It is envisaged as a service/transaction oriented model with a large bouquet of services made available for the citizens.

Key Objectives of CSC 2.0 Non-discriminatory access to e-services for rural citizens by making CSCs complete service delivery centres, utilizing the infrastructure already created in terms of other Mission Mode Projects. Expansion of self-sustaining CSC network till the Gram Panchayat level 2.5 lakh CSCs, i.e. at least one CSC per Gram Panchayat, more than one preferred. Empowering District e-governance Society (DeGS) under the district administration for implementation. Creating and strengthening the institutional framework for rollout and project management, thereby, supporting the State and District administrative machinery and handholding of VLEs through local language Help Desk support. Enablement and consolidation of online services under single technology platform, thereby making the service delivery at CSCs accountable, transparent, efficient and traceable, with a technology-driven relationship between all stakeholders. Providing Centralized Technological Platform for delivery of various services in a transparent manner to the citizens. Increasing sustainability of VLEs by sharing maximum commission earned through delivery of e-services and encouraging women to join as VLEs.

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