IZVOD IZ TARIFE NAKNADA ZA USLUGE FIZIČKIM LICIMA GRAĐANIMA - DEO KOJI SE ODNOSI NA PLATNE USLUGE

(primena od 01032017 / valid from 01032017) IZVOD IZ TARIFE NAKNADA ZA USLUGE FIZIČKIM LICIMA GRAĐANIMA - DEO KOJI SE ODNOSI NA PLATNE USLUGE EXERPT FROM LIST OF FEES AND COMMISSIONS FOR SERVICES APPLICABLE TO RETAIL CLIENTS THE PART RELATED TO PAYMENT SERVICES A) OPŠTE ODREDBE / A) GENERAL PROVISIONS No NAZIV USLUGE SERVICE 11 Otvaranje deviznih tekućih racuna Current account in foreign currency 12 Blokiranje računa (usled neizmirenih obaveza, naloga državnih organa ) Account block (due to unsettled liabilities, orders of state authorities ) 13 Izdavanje potvrda na zahtev klijenta Issuing of ad-hoc receipts upon client request 15 151 152 16 161 162 17 171 Izvodi po računu poslat poštom na zahtev klijenta izuzev izvoda po tekućem računu u dinarima Account statements sent by post at client's request, except for statements of RSD current account - u - within the country - u inostranstvo - international mail Slanje izvoda fax-om Account statement sent by fax - U - within the country - U inostranstvo - international Izdavanje izvoda na zahtev klijenta izuzev izvoda za tekuće dinarske racune Account statement issued at client s request except for statements of RSD - preuzeti na šalteru e at the counter/point of sale -e-mailom by e-mail IZNOS NAKNADE FEE 300 dinara RSD 300 500 dinara (važi od 0105 2017) RSD 500 (valid from 1052017) 850 dinara RSD 850 15 dinara po strani RSD 15 per page po strani per page B) USLUGE U DINARSKOM POSLOVANJU/ B) RSD TRANSACTIONS 1 UPLATE / PRENOS SA RAČUNA U KORIST PRAVNIH LICA/ 1PAYMENTS/TRANSFERS FROM THE ACCOUNT TO LEGAL ENTITIES 11 Unutar Banke To other accounts with the Bank 111 U korist računa Banke to the Bank s account u korist drugih pravnih lica gotovinsko 0,5% min 40 dinara max 5000 dinara to corporate clients cash payment 05 % min RSD 40, max RSD 5000 112 Gotovinska uplata po osnovu pozajmice osnivača, za namene kupovine deviza za izvršenje nostro doznake Cash payment related to lending of founder for purposes of foreign exchange purchase for the execution of remittance 0,5% min 40 dinara max 5000 dinara 06 % min RSD 40, max RSD 5000 0,5% min 60 dinara max 5000 dinara (važi od 0105 2017) 05% min RSD 60, max RSD 5000 (valid from 1052017) 1000 dinara 0 1

113 114 114 114 12 121 122 13 14 15 u korist drugih pravnih lica bezgotovinsko to corporate clients non cash payment u korist fizičkih lica to retail clients Interni prenosi u dinarima između računa rezidenta I nerezidenata Internal transfers in RSD between accounts of residents and nonresidents Van Banke To accounts with other s Van Banke gotovinsko to accounts with other s cash payment Van Banke bezgotovinsko to accounts with other s non cash payment Prenos sredstava odobrenog kredita za izmirenje obaveza u drugoj banci kao i odobrenog stambenog kredita sa tekućeg računa fizičkog lica u Banci unutar ili van a Transfer of refinancing loans for settlement of obligations towards other s, and Transfer of housing loans from current accounts of retail clients to accounts with the Bank and other s Plaćanje stalnih obaveza pravnim licima putem trajnog naloga Standing orders for payments to legal entities Korisnici paketa Family, Porodični plus, Penzija plus, Penzija kredit plus i Korporativni paket : Package users :Family, Family plus, Pension plus, Pension loan plus and Corporate package Za naloge po posebnom ugovoru For orders issued in conformity with the agreement 0,5% min 4 max 5,000 dinara 0,5% min 40 dinara max RSD 5000 0,5% min 6 max 5,000 dinara (važi od 0105 2017) 0,5% min 60 dinara max RSD 5000 (valid from 1052017) 1000 dinara 0 1% min 6 max 5,00 1% % min RSD 60, max RSD 5000 1% min 8 max 5,000 RS (važi od 0105 2017) 1% % min RSD 80, max RSD 5000 (valid from 1052017) 1% min 45 RSD max 5,00 1% min RSD 45, max RSD 5000 1% min 6 max 5,00 (važi od 0105 2017) 1% min RSD 60, max RSD 5000 (valid from 1052017) 0,1% od iznosa uplate min 5 dinara 0,1% of the payment min RSD 5 u skladu sa pojedinačnim ugovorom No fee- according to the separate contract po ugovoru in conformity with the agreement 2 GOTOVINSKE TRANSAKCIJE / 2 CASH TRANSACTIONS 21 22 221 Deponovanje gotovog novca Cash deposits Isplata gotovog novca u dinarima RSD cash withdrawals Isplata gotovog novca u dinarima sa tekućih i štednih računa RSD cash withdrawals from current and saving accounts Banci je potrebno najaviti podizanje gotovine jedan dan ranije za iznose preko 600000 dinara The Bank shall be informed about cash withdrawal for amounts exceeding RSD 600000 one day in advance 3 USLUGE PO TEKUĆIM RAČUNIMA FIZIČKIH LICA U RSD /3 RSD RETAIL CURRENT ACCOUNTS 31 311 31 2 Otvaranje tekućeg računa Opening of current accounts Tekući račun Current account Otvaranje namenskog tekućeg računa Opening of specific-purpose current account 2

32 3 3 3 4 341 35 3 6 3 61 3 7 3 71 3 7 2 3 7 3 3 7 4 3 75 3 76 3 77 RTGS Vodjenje tekućeg računa i namenskih tekućih računa poljoprivrednika Current account maintenance fee : and specific-purpose accounts for farmers Korisnici paketa: Paket 1 Paket 2, Paket 3, Paket za penzionere: Package users: Package 1 package 2, Package 3 Package for pensioners Ostali paketi: Other packages Izdavanje (naplata) čekovnog blanketa Issuing of cheques Mesečni izvod po tekućem računu Monthly statements of account Naknadna izrada izvoda na zahtev klijenta Statement of account issued at client s request Štampa pregleda izvršenih upita u stanje tekućeg računa putem SMS poruke List of all SMS account balances Upit u stanje na tekućem računu putem mobilnog telefona Mobile account balance Naknada za uključivanje u sistem registration fee Korisnici paketa: Start, Family, Porodičnog plus i Korporativnog paketa Package users :Start, Family, Family plus, and Corporate package Usluge Elektronskog i Mobilnog arstva Services of E ing and M ing Inicijalno uključenje / registration fee Mesečna naknada za vodjenje računa bez smart kartice Montlly account maintenance fee for clients without smart card Korisnici paketa: Paket 2 Paket 3 Package users: Package 2, Package3 Mesečna naknada za vodjenje računa sa smart karticom Monthly account maintenance fee for clients with smart card Naknada za dodatni račun Fee for additional account Interni nalozi Internal payment order Kliring Clearing 3 8 Aktivnosti po nedozvoljenom prekoračenju 189 dinara mesečno RSD 189 per month za tekući račun za koji je vezan paket No fee for the current account connected to the package za tekući račun za koji je vezan paket u skladu sa pojedinačnim ugovorom No fee for the current account connected to the package according to the separate Contract 10,00 dinara po komadu RSD 10 a piece 20,00 dinara po komadu (važi od 0105 2017) RSD 20 a piece (valid from 1052017) 250 dinara RSD 250 30 dinara RSD 30 20 dinara jednokratno RSD 20 single payment No fee dinarska protivvrednost 0,4 EUR po srednjem kursu za devize na dan obračuna naknade EUR 04 per month in RSD equivalent by using the middle exchange rate quoted on the date of fee calculation za uslugu registrovanu po računu za koji je vezan paket No fee for the service registered by account connected to the package dinarska protivvrednost 1,2 EUR po srednjem kursu za devize na dan obračuna naknade EUR 12 per month in RSD equivalent by using the middle exchange rate quoted on the date of fee calculation dinarska protivvrednost 0,15 EUR po srednjem kursu za devize na dan obračuna naknade 015 EUR in RSD equivalent by using the middle exchange rate quoted on the date of fee calculation No fee 0,10% minimalno 16 dinara 010%, min RSD 16 0,10% minimalno 60 dinara 010% min 6 3

3 81 39 unauthorised overdraft Blokiranje računa sa slanjem opomene dužniku Account block and warning notice Naknada za uključenje u sistem pre-paid dopune putem mobilnog telefona Pre-paid mobile recharge registration fee 200 dinara (važi od 0105 2017) RSD 200 (valid from 1052017) 6 USLUGE KLIJENTIMA DRUGIH BANAKA/ 6 SERVICES TO CLIENTS OF OTHER BANKS 61 Isplata dinarskih čekova po tekućem računu ili sa dinarske štedne knjižice izdanja drugih banaka Cashing of RSD cheques or withdrawals from RSD passbooks issued by another s po medjuarskom sporazumu in conformity with the Inter agreement 7 USLUGE NA BANKOMATIMA / 7 ATM SERVICES 71 72 Upit stanja na omatima Banke Balance inquiry fee on us Upit stanja na omatima drugih banaka Balance inquiry fee - non on us 5 RSD 5 RSD 1 (važi od 0105 2017) 1 (valid from 01052017) 35 RSD 35 RSD 8 DEBITNE I KREDITNE KARTICE / DEBIT AND CREDIT CARDS 81 DEBITNE KARTICE/ 1 DEBIT CARDS 811 Visa elektron kartica Visa Electron 8112 Ubrzana izrada kartice po zahtevu korisnika 8 113 Troškovi prijave kartice u Visa datoteku 8 114 izuzetaka Visa exception file fee 8 115 Trosak neopravdane reklamacije Unjustified complaint 8 116 Pick up fee - card withheld by ATM of another Oduzeta kartica na šalteru druge e ili na 8 117 prodajnom mestu Pick up fee - card withheld at another or point of sale 8 118 Blokirana kartica u slucaju izgubljena/ukradena Card bloackag in case lost/stolen 8 119 Naknada za transakcije načinjene u inostranstvu Transactions made abroad 8 Transakcije kupovine karticom u 1110 Transactions made in the country 8 1111 8 1112 Podizanje novca na VB mrezi omata Cash withdrawal at VB ATMs (US ON US) Podizanje novca na ATM mrezi drugih banaka u Cash withdrawal at other s ATMs in the country (US ON THEM) 950 din 20 20 1 1 Po cenovniku Visa Int According to the Visa Inc Price list po cenovniku e vlasnika mreže according to the pricelist of the acquirer 1% od iznosa transakcije 1% of the transaction amount 1% (min10) 1% (min) 2% (min15) (važi od 01052017) 2% (minrsd 150) 4

8 1113 8 1114 8 1115 8 1116 8 1117 8 1118 812 8121 8122 8123 Podizanje novca na ATM mrezi u inostranstvu Cash withdrawal at ATMs - abroad Podizanje novca na VB salterima Cash withdrawal at VB points of sale (US ON US) Podizanje novca na salterima drugih banaka u Cash withdrawal at other s points of sale in the country (US ON THEM) Podizanje novca na salterima banaka u inostranstvu Cash withdrawal at s abroad Naknada za izdavanje više od jedne debitne identifikacione kartice po računu na zahtev klijenta The fee for the issuance of more than one identification debit card per account at client's request Visa klasik kartica Visa Classic Naknada za izdavanje osnovne kartice Issuing fee Korisnici Family paketa Family package users Naknada za izdavanje dodatne kartice Isuing of additional card Korisnici Family paketa Familyt package users Ubrzana izrada kartice po zahtevu korisnika 8124 Troškovi prijave kartice u Visa datoteku izetaka 8125 Visa exception file fee Troškovi oglašavanja kartice u bilten nevažećih 8126 kartica Announcement in List of invalid cards Trošak neopravdane reklamacije 8127 Ungrounded complaint 8128 Pick up fee - card withheld by ATM of another Oduzeta kartica na šalteru druge e ili na prodajnom mestu 8129 Pick up fee - card withheld at another or point of sale Blokirana kartica u slucaju izgubljena/ukradena 81210 Card blockage in case lost/stolen Naknada za transakcije načinjene u inostranstvu 81211 Transactions made abroad Podizanje gotovine na omatima Banke 81212 Cash withdrawal at Bank's ATMs 81213 Podizanje gotovine na omatima drugih banaka u Cash withdrawal at another 's ATMs in the country (valid from 01052017) 3%, (min3 EUR) u slucaju naplate sa FX racuna 3%(min 30) u slucaju naplate sa RSD računa 3%, min3 EUR in case of charge from FX account 3%(min 30) in case of charge from RSD account 2% (min20) 2% (minrsd 200) 3%, (min3 EUR) u slucaju naplate sa FX racuna 3%(min 30) u slucaju naplate sa RSD računa 3%, (min3 EUR) in case of charge from FX account 3%(min 30) in case of charge from RSD account 500 dinara godišnje RSD 500 per annum u skladu sa pojedinačnim ugovorom No fee according to the separate contract 350 dinara godišnje RSD 350 per annum 50% od naknade u skladu sa pojedinačnim ugovorom 50% of fee according to the separate contract 20 RSD 200 Po cenovniku Visa Int According to the Visa Inc price list 1 1 Po cenovniku Visa Int According to the Visa Inc price list po cenovniku e vlasnika mreže according to the pricelist of the acquirer 1% iznosa 1% of the transaction amount 1%, min10 1%, min10 2% (min15) (važi od 01052017) 5

81214 81215 81216 81217 813 8131 8132 8133 8134 8135 8136 8137 8138 814 8141 8142 8143 8144 8145 8146 Podizanje gotovine na salterima Banke Cash withdrawal at Bank's counters Podizanje gotovine na salterima drugih banaka u Cash withdrawal at other 's counters in the country Podizanje gotovine na omatima i salterima u inostranstvu Cash withdrawal at ATMs and counters abroad Visa Internet Visa internet Naknada za izdavanje kartice Issuing fee Korisnici Start paketa Start package users Ubrzana izrada kartice po zahtevu korisnika Odustanak od izradjene kartice Withdrawal of application when the card has already been made Replacement Troškovi prijave kartice u Visa datoteku izuzetaka Visa exception file fee Troškovi reklamacije Complaints Naknada za devizne transakcije načinjene Visa Internet karticom FX transactions made with Visa Internet card DinaCard kartica DinaCard - debit Ubrzana izrada kartice po zahtevu korisnika Neopravdana reklamacija Unjustified complaint Pick up fee - card withheld by ATM of another Blokirana kartica u slucaju izgubljena/ukradena Card bloackag in case lost/stolen Podizanje novca na omatima Banke Cash wthdrawal at Bank's ATMs 2% (minrsd 150) (valid from 01052017) 2%, min20 2 %, min20 3%, (min3 EUR) u slucaju naplate sa FX racuna 3%(min 30) u slucaju naplate sa RSD računa 3%, min3 EUR in case of charge from FX account 3%(min 30) in case of charge from RSD account 500 dinara godišnje RSD 500 per annum u skladu sa pojedinačnim ugovorom No fee according to the separate contract 300 dinara RSD 300 250 dinara RSD 250 200 dinara RSD 200 po cenovniku Visa Intl according to the Visa Intl price list 1% od iznosa 1% of the transaction amount 20 20 1 1 po cenovniku druge domaće e according to the price list of another domestic 1%, min10 8147 Podizanje novca na omatima drugih banaka u Cash withdrawal at other 's ATMs in the country Podizanje gotovine na salterima Banke Cash withdrawal at Bank's counters 1%, min10 2% (min15) (važi od 01052017) 2% (minrsd 150) (valid from 01052017) 8148 8149 Podizanje gotovine na salterima drugih banaka u 2%, min20 6

81410 815 8151 8152 8153 8154 8155 8156 8157 8158 8159 816 8161 8162 8163 8164 8165 8166 8167 8168 8169 81610 81611 81612 81613 81614 Cash withdrawal at other 's counters in the country VobShop kartica VobShop card Naknada za izdavanje dodatne kartice Issuing of additional card Vodjenje računa kartice Account maintenance fee Odustanak od izradjene kartice Withdrawal of application when the card has already been made Replacement Izrada nove kartice usled gubitka ili kradje Issuing of new card due to loss, theft or damage Trošak neopravdane reklamacije Ungrounded complaint Slanje opomene Warning notice Blokada kartice u slučaju neizmirenja dospelih obaveza Card blocked as a result of due outstanding liabilities Deblokada kartice Reactivation Visa gold kartica Visa Gold Naknada za izdavanje osnovne kartice Issuing fee Naknada za izdavanje dodatne kartice Issuing of additional card Ubrzana izrada kartice po zahtevu korisnika Troškovi prijave kartice u Visa datoteku izuzetaka Visa Exception file fee Troškovi oglašavanja kartice u bilten nevažećih kartica Announcement in List of invalid cards Trošak neopravdane reklamacije Ungrounded complaint Pick up fee - card withheld by ATM of another Oduzeta kartica na šalteru druge e ili na prodajnom mestu Pick up fee - card withheld at another or point of sale Blokirana kartica u slucaju izgubljena/ukradena Card blockage in case lost/stolen Slanje opomene Warning notice Naknada za transakcije načinjene u inostranstvu Transactions made abroad Podizanje gotovine na omatima Banke Cash withdrawal at Bank's ATM Podizanje gotovine na omatima drugih banaka u Cash withdrawal at ATMs of other s in the country 2%, min20 50 dinara godišnje RSD 50 per annum 50 dinara mesečno RSD 50 per month po kartici per card po kartici per card po kartici per card 300 dinara po zahtevu RSD 300 per request 50 dinara po opomeni RSD 50 per a note 25 dinara RSD 25 25 dinara RSD 25 30 30 Po cenovniku Visa Int According to the Visa Inc price list 1 1 Po cenovniku Visa Int According to the Visa Inc price list po cenovniku e vlasnika mreže according to the pricelist of the acquirer 10 10 1% od iznosa transakcije 1% of the transaction amount 25%, min15 25%, min15 7

81615 81616 Podizanje gotovine na salterima Banke Cash withdrawal at Bank's counters Podizanje gotovine na salterima drugih banaka u Cash withdrawal at counters of other s in the country 81617 Podizanje gotovine sa omatima i salterima u inostranstvu Cash withdrawal at ATMs and counters - abroad GCAS usluge 81618 GCAS services 81619 Naknada za izdavanje osnovne kartice za korisnike paketa : Paket 3 81620 Issuing fee for the package users: Package3 Naknada za izdavanje dodatne kartice za korisnike paketa : Paket 3 81621 Issuing of additional card for the package users: Package3 Naknada za izdavanje više od jedne debitne identifikacione kartice po računu na zahtev klijenta 81622 The fee for the issuance of more than one identification debit card per account at client's request 25%, min15 25%, min15 3%, (min3 EUR) u slucaju naplate sa FX racuna 3%(min 30) u slucaju naplate sa RSD računa 3%, min3 EUR in case of charge from FX account 3%(min 30) in case of charge from RSD account Po cenovniku Visa Int According to the Visa Inc Price list 817 871 8172 8173 8174 MasterCard debitna kartica MasterCard debit Ubzana izrada kartice po zahtevu korisnika Troškovi prijave kartice u MasterCard datoteku izuzetaka MasterCard exception file fee Trošak neopravdane reklamacije Unjustified complaint 20 20 10 10 1 1, 8175 8176 8177 8178 8179 81710 81711 81712 Pick up fee - card withheld by ATM of another Oduzeta kartica na šalteru druge e ili na prodajnom mestu Pick up fee - card withheld at another or point of sale Blokirana kartica u slučaju izgubljena/ukradena Card bloackag in case lost/stolen Naknada za transakcije načinjene u inostranstvu Transactions made abroad Transakcije kupovine karticom u Transactions made in the country Podizanje novca na VB mreži omata Cash withdrawal at VB ATMs Podizanje novca na ATM mreži drugih banaka u Cash withdrawal at other s ATMs in the country Podizanje novca na ATM mreži u inostranstvu Cash withdrawal at ATMs - abroad po cenovniku MasterCard Europe sprl According to the MasterCard Europe sprl po cenovniku e vlasnika mreže according to the pricelist of the acquirer 1% od iznosa transakcije 1% of the transaction amount 2%, min10 2% min 10 2% (min15) (važi od 01052017) 2% (minrsd 150) (valid from 01052017) 3%, min 30 3% min 30 8

81713 81714 81715 81716 81717 818 8181 8182 8183 8184 Podizanje novca na VB šalterima Cash withdrawal at VB points of sale Podizanje novca na salterima drugih banaka u Cash withdrawal at other s points of sale in the country Podizanje novca na šalterima banaka u inostranstvu Cash withdrawal at s - abroad Naknada za izdavanje više od jedne debitne identifikacione kartice po računu na zahtev klijenta The fee for the issuance of more than one identification debit card per account at client's request MasterCard PRE-PAID MasterCard PRE-PAID Naknada za izdavanje kartice Card issuing fee Vodjenje računa kartice Account maintenance fee Dopuna kartice Load/reload fee Ubzana izrada kartice po zahtevu korisnika 2% min20 2% min20 3%, min 30 3%, min 30-30 (Ukoliko u momentu preuzimanja i aktiviranja kartice klijent ne izvrši dopunu računa kartice) - (ukoliko u momentu preuzimanja kartice klijent izvrši dopunu računa kartice) - 30 (If at the moment of receiving and card activation client does not load/charge card account) - (if at the moment of receiving and card activation client load/charge money on card account) 10 pri svakoj dopuni 10 per every load/reload 8185 8186 8187 8188 Blokirana kartica u slučaju izgubljena/ukradena Card bloackag in case lost/stolen Troškovi prijave kartice u MasterCard datoteku izuzetaka MasterCard exception file fee Trošak neopravdane reklamacije Unjustified complaint 20 20 30 30 10 10 1 1, po cenovniku MasterCard Europe sprl 8189 Pick up fee - card withheld by ATM of another According to the MasterCard Europe sprl Oduzeta kartica na šalteru druge e ili na prodajnom mestu po cenovniku e vlasnika mreže 81810 Pick up fee - card withheld at another or according to the pricelist of the acquirer point of sale Naknada za transakcije načinjene u inostranstvu 81811 Transactions made abroad 81812 Transakcije kupovine karticom u 9

81813 81814 81815 81816 81817 81818 81819 Purchase transactions made in the country Podizanje novca na VB mreži omata Cash withdrawal at VB ATMs Podizanje novca na ATM mreži drugih banaka u Cash withdrawal at other s ATMs in the country Podizanje novca na ATM mreži u inostranstvu Cash withdrawal at ATMs - abroad Podizanje novca na VB šalterima Cash withdrawal at VB points of sale Podizanje novca na salterima drugih banaka u Cash withdrawal at other s points of sale in the country Podizanje novca na šalterima banaka u inostranstvu Cash withdrawal at s - abroad 2%, min 9 2% min 9 2%, min 20 2% min 20 2% min 9 2% min 9 2%, min 20 2%, min 20 82 CREDIT CARDS / KREDITNE KARTICE Visa klasik revolving /donatorska kreditna 821 kartica Visa Classic revolving/affinity credit card Naknada za izdavanje osnovne kartice 8211 Issuing fee for basic card Naknada za izdavanje dodatne kartice 8212 Issuing fee for additional card Vođenje računa kreditne kartice za korisnike paketa: Paket 1, Paket2 Account maintenance feefor the package users: Package1, Package 2 82120 Vođenje računa kreditne kartice za korisnike Porodičnog plus i Korporativnog paketa Account maintenance feefor the Family and Corporate package 8213 8214 8215 8216 8217 8218 8219 82110 Vodjenje računa kreditne kartice Account maintenance fee Ubrzana izrada kartice po zahtevu korisnika Emergency card issuance Troškovi prijave kartice u Visa datoteku izuzetaka Visa Exception file fee Troškovi oglašavanja kartice u bilten nevažećih kartica Card recovery bulletin fees Neosnovana reklamacija Unjustified complaint Pick up fee - card withheld by ATM of another Oduzeta kartica na prodajnom mestu ili na šalteru bruge e Pick up fee - card withheld at another or point of sale 6 6 u skladu sa pojedinačnim ugovorom No fee according to the separate contract 15 15 200 dinara po kartici RSD 200 per card Po cenovniku Visa Int According to the Visa Inc price list 1 1 Po cenovniku Visa Int According to the Visa Inc price list prema cenovniku e vlasnika mreže according to the pricelist of the acquirer 10

82111 82112 82113 82114 82115 82116 82117 82118 82119 822 8221 8222 8223 8224 8225 8226 8227 8228 8229 82210 82211 Blokada kartice u slucaju izgubljena/ukradena Card blockage in case lost/stolen Podizanje gotovine na omatima Banke Cash withdrawal at Bank`s ATMs Podizanje gotovine na omatima drugih domaćih banaka Cash withdrawal at other s ATMs domestic Podizanje gotovine na omatima i salterima u inostranstvu Cash withdrawal at ATMs and counters abroad Podizanje gotovine na šalterima Banke Cash advance (manual cash) at Bank`s countres Podizanje gotovine na šalterima drugih domaćih banaka Cash advance (manual cash) at other s countres domestic Naknada za prekoračenje kreditnog limita Over limit fee Obrada pismenog obaveštenja klijenta o nameri da odustane od kreditne kartice- u roku od 14 dana od dana zaključenja ugovora Processing of client s written announcement about his credit card cancellation decisionwithin 14 days from the date of conclusion of contract MasterCard Gold revolving kreditna kartica MasterCard Gold revolving credit card Naknada za izdavanje osnovne kartice Issuing fee for basic card Godišnja članarina Napomena: Godišnja članarina za korisnike paketa: Paket 3 Annual maintenance fee Note: Annual maintenance fee for the package users: Package 3 Mesečno održavanje računa kartice Monthly maintenance fee Naknada za izdavanje dodatne kartice Issuing fee for additional card Ubrzana izrada kartice po zahtevu korisnika Troškovi prijave kartice u MasterCard datoteku izuzetaka MasterCard Exception file fee Troškovi oglašavanja kartice u bilten nevažećih kartica Card recovery bulletin fees Neosnovana reklamacija Unjustified complaint Pick up fee - card withheld by another ATM Oduzeta kartica na prodajnom mestu ili na šalteru bruge e Pick up fee - card withheld at another or point of sale 2,5 %, min 15 (U primeni od 01122015) 2,5 %, min 15 (Valid from 01122015) 25%, min 15 25%, min 15 3%, min 30 3%, min 30 2,5 %, min 15 (U primeni od 01122015) 2,5 %, min 15 (Valid from 01122015) 25%, min15 25%, min15 5% prekoračenog iznosa 5% of over limit amount 1 koja se plaća jednom godišnje za svaku godinu korišćenja kartice RSD 1500 per annum 15 15 100 po kartici 100 per card 30 30 10 10 Po cenovniku MasterCard According to the price list of MasterCard 1 1 Po cenovniku MasterCard According to the price list of MasterCard prema cenovniku e vlasnika mreže according to the pricelist of the acquirer 11

82212 82213 82214 82215 82216 82217 82218 82219 82220 82221 82222 82223 82224 82225 823 8231 8232 Blokada kartice u slucaju izgubljena/ukradena Card blockage in case lost/stolen Podizanje gotovine na omatima Banke Cash withdrawal at Bank`s ATMs Podizanje gotovine na omatima drugih domaćih banaka Cash withdrawal at other s ATMs domestic Podizanje gotovine na omatima i salterima u inostranstvu Cash withdrawal at ATMs and counters abroad Podizanje gotovine na šalterima Banke Cash advance (manual cash) at Bank`s countres Podizanje gotovine na šalterima drugih domaćih Banaka Cash advance (manual cash) at other s countres domestic Naknada za prekoračenje kreditnog limita Over limit fee Closing of card account Obrada pismenog obaveštenja klijenta o nameri da odustane od kreditne kartice- u roku od 14 dana od dana zaključenja ugovora Processing of client s written announcement about his credit card cancellation decisionwithin 14 days from the date of conclusion of contract Slanje opomene Sending a note MasterCard Global servisi (LSR,ECR,ECA) MasterCard Global Services (LSR,ECR,ECA) Mesečno održavanje računa kartice za korisnike paketa: Paket 2 Monthly maintenance fee for the package users: : Package2 Mesečno održavanje računa kartice za korisnike paketa: Paket 3 Monthly maintenance fee for the package users: : Package3 DinaCard kartica na rate 12,24 DinaCard instalment card 12, 24 Naknada za izdavanje osnovne kartice Issuing fee Naknada za izdavanje kreditne kartice za korisnike Porodičnog plus, Penzija kredit plus i Korporativnog paketa Issuing fee for the Family, Pension loan plus and Corporate package Naknada za izdavanje dodatne kartice Issuing fee for additional card Vodjenje računa kreditne kartice Account maintenance fee 25%, min 15 25%, min 15 25%, min 15 25%, min 15 3%, min30 3%, min30 25%, min 15 25%, min 15 3%, min30 3%, min30 5% prekoračenog iznosa 5% exceeded amount 10 10 Po cenovniku MasterCard According to the price list of MasterCard 6 6 500 dinara godišnje RSD 500 per annum u skladu sa pojedinačnim ugovorom No fee according to the separate contract 350 dinara godišnje RSD 350 per annum 80 dinara mesečno RSD 80 per month 8233 Naknada za vođenje kreditne kartice za u skladu sa pojedinalnim ugovorom korisnike Porodičnog plus, Penzija kredit plus i Korporativnog paketa Accont maintenenance fee for the Family, No fee according to the separate contract Pension loan plus and Corporate package 8234 Ubrzana izrada kartice po zahtevu korisnika 12

8235 8236 8237 8238 8239 82310 82311 82312 82313 82314 82315 82316 Reklamacija po transakciji Transaction complaints Neopravdana reklamacija Unjustified complaint Pick up fee - card withheld by ATM of another Blokada kartice u slucaju izgubljena/ukradena Card blockage in case lost/stolen Podizanje gotovine na omatima Banke Cash withdrawal at Bank's ATMs Podizanje gotovine na omatima drugih domacih banaka Cash withdrawal at other s ATMs Podizanje gotovine na salterima Banke Cash withdrawal at Bank's counters Podizanje gotovine na salterima drugih banaka Cash withdrawal at other s countersdomestic Slanje opomene Warning notice Obrada pismenog obaveštenja klijenta o nameri da odustane od kreditne kartice- u roku od 14 dana od dana zaključenja ugovora Processing of client s written announcement about his credit card cancellation decisionwithin 14 days from the date of conclusion of contract 20 20 1 1 prema cenovniku e vlasnika mreže according to the price list of the, which is the owner of the net 2%, min 15 (U primeni od 01122015) 2%, min 15 (Valid from 01122015) 2%, min 15 2%, min 15 2%, min 15 (U primeni od 01122015) 2%, min 15 (Valid from 01122015) 2%, min 15 2%, min 15 10 10 9 SMS SERVIS ZA KORISNIKE DEBITNIH I KREDITNIH KARTICA/ /SMS SERVICE FOR DEBIT AND CREDIT CARD USERS Jednokratna naknada za prijavu na servis 15 One off SMS signing up service fee RSD 150 91 Korisnici paketa Paket1 Paket2 i Paket 3 Paket za penzionere i korisnici MC Gold kreditne kartice i MC Pre-paid kartice 92 Package users: Package 1, Package 2 and Package3 Package for pensioners and MC Gold credit card and MC Pre-paid cards users Mesečna naknada za korišćenje SMS servisa SMS service monthly fee for service usage Korisnici paketa: Paket 1 Paket 2 i Paket 3 Paket za penzionere i korisnici MC Gold kreditne kartice i MC Pre-paid kartice Package users: Package 1, Package 2 and Package3, Package for pensioners and MC Gold credit card and MC Pre-paid cards users No fee 51 RSD RSD 51 No fee C ) USLUGE FIZIČKIM LICIMA U DEVIZNOM POSLOVANJU /C) FX SERVICES TO RETAIL CLIENTS 1 DOZNAKE I ČEKOVI / 1REMITTANCES AND CHEQUES Nostro doznake 11 Nostro remittances (outgoing payments) Nostro doznake van zemlje 08 % min 1400 dinara, maksimum 20000 dinara 111 Nostro remittances to other countries 08% min RSD 1400 max RSD 20,000 Prenos i plaćanje devizama u po 112 osnovima dozvoljenim Zakonom o deviznom poslovanju 13

FX transfers and payment in the country pursuant to the Law on FX Operations Unutar e 1121 Within the Bank 11211 Između računa istog vlasnika To another account of the same client Između računa različitih vlasnika (osim kupovine nekretnine ) 11212 To account of another client (/exept buying real estate) Između računa različitih vlasnika radi kupovine nekretnine ) 11213 To account of another client buying real estate Van e 1122 To other s and institutions - po osnovu kupovine nekretnina 11221 - buying real estate - Ostali prenosi van Banke u skladu sa zakonom 11222 - other transfers outside the Bank in conformity with the law 113 Troškovi izvršenja naloga plaćanja u devizama sa OUR opcijom troškova Fee for FX payment order with OUR option s 01 %, min 10 dinara, max 1000 dinara 0,1% min RSD 10 max RSD 1,000 0,1% min RSD 3000 max RSD 8,000 0,1% min RSD 3000 max RSD 8,000 02 % min 5000, max 12000 dinara 0,2% min RSD 5,000 max RSD 12,000 025 % min 400 dinara, max 12000 dinara 0,25% min RSD 400 max RSD 12,000 1131 1132 1133 Za plaćanje u valuti USD For payments in USD Za plaćanje u valuti GBP For payments in GBP Za plaćanja u valuti EUR i ostalim valutama osim USD i GBP dato u tabeli For payments in EUR and other currencies other than USD and GBP in table Vrednost naloga u Eur 10USD 20 GBP Visina naknade za plaćanja prema Nemačkoj u valuti Eur Visina naknade za plaćanja u druge zemlje osim Nemačke u valuti Eur Do 2500,00 3,50 10,00 Od 2500,01 do 12500,00 7,00 15,00 Od 12500,01 do 25000,00 9,00 20,00 Od 25000,01 do 30000,00 9,00 30,00 Od 30000,01 do 50000,00 12,50 30,00 Od 50000,01 i više 25,00 30,00 Order amount in EUR Fee for payments towards Germany in EUR Fee for payments towards other countries except Germany in EUR From 2500,00 3,50 10,00 From 2500,01 to 12500,00 From12500,01 to 25000,00 From25000,01 to 30000,00 7,00 15,00 9,00 20,00 9,00 30,00 14

From30000,01 to 50000,00 12,50 30,00 From 50000,01 and over 25,00 30,00 12 Loro doznake 04 % min 600, max 12000 dinara Loro remittances (Incoming payments) 0,4% min RSD 600 max RSD 12000 121 Loro doznake po osnovu penzija Loro remittances pensions Loro doznake po osnovu penzija iz SR 1211 Nemačke 023% od dinarske protivvrednosti Loro remittances - pensions received from 0,23% of RSD equivalent German Loro doznake po osnovu penzija iz BIH i 1212 Makedonije Loro remittances - pensions received from BIH i FYROM 1213 Ostale loro doznake po osnovu penzija 06% od dinarske protivvrednosti Other loro remittances pension received 0,6% of RSD equivalent from other countries Loro čekovi (mogućnost isplate korisniku odmah po 15 % min 40 122 prezentaciji čeka) Loro cheques (immediate payment upon 1,5% min RSD 400 presentation of the cheque) 123 Inkaso čeka 2% min 10 EUR, max 100 EUR Incasso/ cheque collection 2% min EUR 10 max EUR 100 Napomena : Troškovi ino e naplaćuju se posebno za usluge iz tarifnog stava 123 (inkaso čeka), kao i naknadni troškovi ino e u slučaju vraćenog nenaplaćenog čeka Naknada iz tarifnog stava 12 ne primenjuje se na loro doznake i čekove za koje postoji pokriće, ako se istovremeno oroče na minimum 1 mesec,, kao i ukoliko se priliv koristi za kupovinu hartija od vrednosti preko e Loro doznake sa opcijom OUR Tarifa za loro doznake primenjuje se i u slučaju da je priliv stigao iz druge e u Note: Expenses of the foreign are charged separately for services from the tariff paragraph 123 (cheque collection), as is the case with additional expenses of the foreign in case of a returned uncollected cheque The fee from point 12 does not apply to loro remittances and cheques with coverage, in case they are simultaneously deposited for at least 1 month, as well as if the received amount is used to purchase securities through the Bank Loro remittances with OUR option are Fees for loro remittances are applied even if the payment is received from another in the country 2 GOTOVINSKE TRANSAKCIJE / CASH TRANSACTIONS 21 Deponovanje efektivnog stranog novca Cash deposits Banci je potrebno najaviti podizanje gotovine jedan dan Isplata efektivnog stranog novca ranije za iznose preko 600000 u dinarskoj 22 protivvrednosti FX cash withdrawal The Bank shall be informed about cash withdrawal for amounts exceeding RSD equivalent 600000 one day in advance 31 32 321 322 323 324 3 OSTALI POSLOVI / 3 OTHER TRANSACTIONS Pribavljanje informacija iz inostranstva i davanje informacija prema inostranstvu Acquiring information from foreign s and providing information to foreign s Ostale transakcije u vezi sa transferima u stranoj valuti FX transfers other transactions Troškovi istrage do 3 meseca Costs of inquiry - up to 3 moths Troškovi istrage preko 3 meseca Costs of inquiry - over 3 moths Izmena /opoziv Change/cancellation Interni transfer sredstava stambenih kredita Internal transfer of housing loan funds 400 dinara RSD 400 15 EUR EUR 15 45 EUR EUR 45 25 EUR EUR 25 10 EUR EUR 10 15