EAST JAPAN RAILWAY TRADING CO., LTD.

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EAST JAPAN RAILWAY TRADING CO., LTD. COMPANY PROFILE EAST JAPAN RAILWAY TRADING CO., LTD. http://www.ejrt.co.jp East Japan Railway Trading Co., Ltd. has been certified to ISO 9001 at all the offices.

EAST JAPAN RAILWAY TRADING CO., LTD. As a company trusted by and getting close to customers We advance business operations making use of JR East Group synergy by reinforcing, developing and bolstering our critical areas. We provide reliable good service for customers and get close to customers. We strive to be a company that contributes to the society by connecting people and people, companies and companies, and communities and communities. JR Material Procurement Sales Mail-order Sales Material procurement work for JR East Product planning and development /Product proposals/store development Catalogue mail order E-commerce Original product development Material Procurement & Sales Division Leasing Business Division Sales Operations Division Material Sales Leasing Sales Insurance Sale of railway materials Finance lease/installment sales and deferred payment Rental/Loan for sales activities General insurance agency /Business related to soliciting life insurance 01 02

JR Material Procurement Material Procurement & Sales Division Material Sales Material Procurement & Sales Division We support safety and stability of railway business through material procurement works for JR East. We provide products and services for a wide range of customers by utilizing the group synergy of JR East Group. JR Material Procurement procures essential supplies for operations of railway business in JR East upon being entrusted with material procurement works by JR East. We supply materials in good quality with low price and fair, quick and stable operations under community-based procurement as basic policy. Since we deal in a wide variety of items such as articles for facility machines, railway vehicles and electrical products, uniforms and others, technical knowledge is required. JR Material Procurement contributes to safe and stable transportation and cost saving of JR East through its business. Material for track maintenance and Railway-related machine We procure articles necessary for maintaining railways and machines related to automatic ticket machines and ticket gates. Railway rolling stock materials We procure articles necessary for maintaining railway vehicles such as wheels, braking devices, trucks and interiors assembled at Rollings Stock Centers of JR East. Material Sales provides a wide range of articles from railway-specific materials such as for railway facilities and its construction to general purpose products. We select products in high quality and good cost performance by making use of buying power of JR East Group. We deal in articles for railway vehicles, tracks and electrical power/signals/communications as main products and deal with public and private railway companies, JR East Group, general contractors that take railway related construction and associated companies. We will carry on sales activities as a reliable railway trading company that satisfies customers' needs and aim to establish further safety and security. 5 procurement categories 2 sales categories VVVF inverter control device Motor Air conditioner Railway facilities We mainly sell facilities in track maintenance, civil engineering and electrical fields, construction materials and work supplies of railways. We are actively involved in gathering information and technical exhibition of new products to realize ""evolution of railway"" since customers' needs are changing every second due to globalization of technical innovation. Vehicle supplies Railway-related electronic equipments We procure materials for signals, communication, electrical power and overhead lines, which are necessary for railway transportation, for example, electrical bulletin boards used in stations. And we do articles used in power plants too. Railway-related Uniforms We procure uniforms which station staff, motormen, conductors and staff in track, electrical and vehicle maintenance departments wear. Exclusive goods for railway and everything else We procure articles used in stations and offices (stationery, office automation outfits and furniture) and specific articles such as papers for tickets and baggage for railway crews. We sell "railway vehicle supplies" to JR East Group companies, railway vehicle manufacturers, public and private railway companies. We mainly deal in devices and parts for new railway vehicles such as track supplies, pantographs and air conditioners and many of repair parts and tools for railway vehicle maintenance. Articles for railways Trough Flow of the material procurement works JR East Purchase request JR Material Procurement Estimates and Purchase order Suppliers (makers) Flow of the material sales JR East Group Public and private railway companies Partner companies Sales Material Sales Selection of products and suppliers, and order Suppliers (makers) Order Consignment contract 03 EAST JAPAN RAILWAY TRADING CO., LTD. Material Procurement & Sales Division Material Procurement & Sales Division EAST JAPAN RAILWAY TRADING CO., LTD. 04

Leasing Sales Leasing Business Division Insurance Sales Operations Division Best proposal by capturing diverse customers' needs. We provide business solutions from every aspect. We comprehensively support security and safety for all the customers as a professional team of insurance. Leasing Sales offers lease options that meet customers' needs in cooperation with suppliers and in response to diverse business environment and rapid technical innovation. We have dealt in a wide variety articles such as system devices, industrial facilities, office furniture and railway vehicles. We have consolidated system of the support so that we can provide continuous services for customers after leasing contract such as reports based on lease accounting, management data service of articles and disposal of properties after the expiration of the contract. We also offer rental services for short-term use and deferred payment plan (installment plan) of ancillary facilities of buildings to meet customers' needs. From contract to follow-up service We provide continuous support for customers such as witness inspection on delivery, management of contract information and arrangements after the expiration of the contract depending on properties. Multiple tie tamper Leasing Business We propose lease options as customers' needs. We deal in articles of varying size and provide a wide range of services to reduce customers' burdens from every aspect such as of cost, management and accounting. Next generation vending machine As a main insurance agent, Insurance provides all sorts of general and life insurance to prepare for a wide range of risks in and out of the country such as Super Green Insurance (group accident insurance and medical insurance) and automobile insurance treated as a group for employees and their families of the group, fire insurance and liability insurance for the group companies and collective insurance for shops and stores in station buildings. We also offer and plan insurance system to other customers as their needs and provide security and safety for them every day with our rich experience and high expertise learned as a risk manager of JR East Group. Specialized staff in each East Japan area ( total 9 locations) supports customers' security and safety every day. Example of insurance plans that we offer Employees and their families of JR East Group. Accident insurance, Medical insurance and Automobile insurance Real estate Stores and shops in station buildings and stations Insurance for stores and shops in station buildings and stations Construction industry Multi-function printers Circulators We provide an insurance plan meeting a customer's request among a number of insurance plans of general insurance and life insurance companies in and out of the country. Fire insurance and liability insurance for companies Insurance leaflets that we created Constructor's all risks insurance and general worker's accident compensation insurance Witness inspection on delivery Office supplies (sample) Smart phones and tablets Rental Business The rental service is best for short-term needs such as office, seasonal and event supplies. We flexibly respond to cancellation and extension upon customers' requests. We manage all of the rental contracts of JR East Group and contribute to the reduction of costs of the whole group. In order to provide satisfactory services for customers, we also encourage our staff to get professional qualifications by providing lectures on each insurance plan, sales training and compliance courses. Operation of contract information access website for customers' use "e-lis" Flow of the leasing and rental business JR East Group and companies Lease contract Rental contract Leasing Business Trade of articles Arrangement of articles Suppliers (makers) Flow of the insurance agency Employees and their families of JR East Group JR East Group and other companies Insurance consultation, Risk analysis and Contract procedures We always try to create leaflets which are easy to understand for customers. Insurance Consignment contract of insurance agent General insurance company Life insurance company 05 EAST JAPAN RAILWAY TRADING CO., LTD. Leasing Business Division Sales Operations Division EAST JAPAN RAILWAY TRADING CO., LTD. 06

Sales Sales Operations Division Mail-order Sales Sales Operations Division Providing various proposals and best solutions to our valued customers across broad range of business activities. We contribute to your everyday life by providing great goods and great encounter. As your life partner that bring your happiness. Product proposals We provide ASP service for group buying in order to contribute to save costs and deliver on time. We offer a comprehensive range of services, including not only proposals but also after-sale service through supplying chain processes such as office funiture, interiors, home appliances and stationaries for meeting custmer s needs. office furniture interior Suica's Penguin goods Development and Marketing We produce unique goods called Suica s Penguin that is JR EAST s character. Import Business We import and sell selected wines from producers in the U.S.A and France. We also import and sell original umbrellas from China that meet customer s needs for in-station shops. Shop management and development With uniforms, we offer providing sales, rental services and inventry control to customers (mainly JR EAST Group) by responding flexibly to varied customer demands. Liquor and Food We are one of the distributors to supply liquor and food to shops and restaurants of in-station, and also produce unique items. Junmai daiginjoshu "Otona no kyujitsu" 720 ml TOKYO STATION wines Catalogue Mail-order Sales Original product development Mail-order Sales catalogues We offer catalogue mail order service mainly with "Train Shop" placed in JR East Shinkansens and limited express trains and "East Japan Monogatari" for members of "Otona no Kyujitsu Club". Attractive and useful items of various categories such as convenience goods, clothing, food and interiors are assorted so that customers' life become more pleasant. We strive to further improve service as well as increasing items through commodity analysis and development every day for customer satisfaction. E-commerce We operate mail order website "Train Shop" (Eki Net Shopping Store) which links with the catalogue and "Iimono Station" (Yahoo! Shopping Store and Rakuten Market Store) focusing on food and train-related goods. In addition to the conventional approach of print medium, we are also reinforcing e-commerce by using internet and mobile communication, which have contributed to the growth of mail order industry, and capturing a wider range of customers while making use of strength of mail order business of JR East Group. We operate 5 stores- TRAINIART (atre Akihabara), Museum Shop TRAINIART (JR Tokyo Sta. TOKYO STATION GALLERY) which sell specially designed goods with a railway theme. Nomono (JR Ueno Sta. and Akihabara Sta.) with a wide range of local products. LE COLLIER MARUNOUCHI (JR Tokyo Sta. GRANSTA) which is based on concept that target for recent marketing trend sparkling beverages. TRAINIART atre Akihabara Museum Shop TRAINIART We plan and sell railway-related items that is special to JR East Group. We strive to improve the brand value and create the business opportunities by producing items that satisfy customers and making the best use of our sales tools. TRAINIART / The shops where we sell specially designed goods with a railway theme. Based on our experience in shop management and marketing, we sell and produce goods such as well-designed, functional and selected foreign railway products. NOMONO / We run NOMONO, the shops selling local products (mainly food) from eastern Japan. The shops emphasize products that are typical of the season, region and traditions. These efforts to expand damand for local products have been put forth across JR East s business areas. LE COLLIER MARUNOUCHI / We sell many kinds of liquor and food, such as beer, wine, processed seafood, and fresh and processed meat to promote developing our activities. Some of liquor include private brand wines well-selected from abroad. NOMONO Ueno LE COLLIER MARUNOUCHI Sales Mail-order Sales Sales and Mail-order Sales develop original and private brand products and propose a project together. We also select and import overseas train-related goods directly as a new import business. For the purpose to share and accumulate know-how of product development and import, we will expand overseas business to seek further business opportunities. Original mouse E5 Shinkansen hayabusa carry bag 07 EAST JAPAN RAILWAY TRADING CO., LTD. Sales Operations Division Sales Operations Division EAST JAPAN RAILWAY TRADING CO., LTD. 08 Mail-order Sales websites

EAST JAPAN RAILWAY TRADING CO., LTD. To link people, companies and local areas

Contact Us We are very pleased to receive business enquiries related to our services. Please don t hesitate to click either service button below to open email application. Regarding railway materials supply, we would be more than happy if you would see the explanation video before you send us your e-mail. Click Brief explanation video Railway materials supply service Other services Send E-mail Send E-mail Our Headquarters; East Japan Railway Trading Co.,LTD. 2-2-2 Yoyogi Shibuya-ku Tokyo, 151-0053, Japan Phone: +81 (0)3 6683 4541 Email: For Railway Materials:Railmaterials-gb@ejrt.co.jp For Other Services: Otherservices-gb@ejrt.co.jp