Regions Relationship Rewards Terms and Conditions

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Transcription:

Regions Relationship Rewards Terms and Conditions 1. The Program. The Regions Relationship Rewards program (the Program ) allows you to earn points in connection with your Regions Checking Account and/or your Regions Visa Relationship Rewards Credit Card Account ( Points ), and to redeem Points for merchandise, gift cards, cash, travel, and more (collectively, Rewards ), as provided in these Terms and Conditions. Please read these Terms and Conditions carefully, and keep them with your records. By enrolling in the Program, you agree to these Terms and Conditions, as they may be modified from time to time in our sole discretion. These Terms and Conditions govern the Program, but do not replace or modify other agreements governing your Checking Account, your Credit Card Account, or any other products or services you may receive from Regions Bank. This Program is void where prohibited by federal, state, or local law, and Rewards may be restricted by federal, state, or local law. 2. Definitions. In these Terms and Conditions: Account refers to each Checking Account or Credit Card Account that you have. Administrator means any company we engage to provide administrative services for the Program. The Program is a service of Regions that is managed by the Administrator, who is solely responsible for the administrative services, travel reservations and issuance of travel documentation for the Program. Business Representative refers to the individual, as identified in our records, who is authorized to redeem Points and take all other actions under these Terms and Conditions on behalf of a business entity that holds a Credit Card Account. Checking Account refers to any Regions personal checking account you have that is eligible for participation in the Program. Business checking accounts currently are not eligible for participation in the Program. Primary Account Holder means the first person identified in our records as the holder (or owner) of any Account. Program Website refers to the website described in Section 11 below, which is accessible only through Regions Online Banking. To log in to Regions Online Banking, you first must enroll in this online service. Regions, we, our, ours, and us refer to Regions Bank, its affiliates and subsidiaries, and their assignees. Rewards Account refers to the record of the Points you have earned and redeemed through the Program. Rewards Credit Card Account refers to any account for a Regions personal or business credit card with Relationship Rewards that you have, and does not include any credit card that (i) is associated with home equity lines of credit or business lines of credit, or any purchasing or commercial card accounts, or (ii) does not have Relationship Rewards. Suppliers mean any independent third party that we or the Administrator engages to provide services, Rewards, or other benefits for the Program. You and your refer to any person or entity participating in the Program. Any other capitalized terms not specifically defined in these Terms and Conditions shall have the same meaning as in the agreement for your Checking Account and/or your Rewards Credit Card Account, as applicable. 3. Participating in the Program. To participate in the Program: You must be the Primary Account Holder for at least one Checking Account or Rewards Credit Card Account; Each Account must be open, and not overdrawn, past-due, delinquent, in default, frozen, restricted, closed, terminated, cancelled, expired, inactive, dormant, or subject to litigation or any adverse claim of any third 1 Effective 5/8/2017

party; and You must be enrolled in the Program. Ø If you have a Rewards Credit Card Account, you and your Rewards Credit Card Account are automatically enrolled in the Program. With a personal Rewards Credit Card Account, all of your Checking Accounts are automatically enrolled in the Program once your Rewards Credit Card Account is enrolled. Ø If you have a Checking Account (but not a personal Rewards Credit Card Account), you must enroll by calling 1-877-883-0599 or by visiting a Regions branch. 4. Earning Points. Once you are enrolled in the Program with any Checking Account and/or Rewards Credit Card Account, you may begin earning Points by performing the qualifying activities shown below. You will not receive Points for any activity that occurred prior to this enrollment. You can continue to earn Points so long as Regions, in its sole discretion, determines that you and your Account are eligible for participation in the Program. EARNING POINTS WITH YOUR CREDIT CARD ACCOUNT* QUALIFYING ACCOUNT Prestige, Student, Platinum, Signature and Business Enhanced Accounts Premium and Signature Preferred Accounts PROGRAM ANNUAL FEE None None POINT EARNING ACTIVITY Purchases on your Rewards Credit Card Account 1 Point for each $1 spent on qualifying purchases 1.5 Points for each $1 spent on qualifying purchases * Special Offers From time to time, we may offer special promotions that allow you to earn additional Points for certain types or amounts of purchases on your Rewards Credit Card Account or for other specified activities. Any such offer will be subject to these Terms and Conditions and any additional terms and conditions provided with the offer. Purchases on the Rewards Credit Card Account Points are earned for all qualifying purchases on all credit cards issued to the Account, including cards issued to any joint account holders and authorized users (for Prestige, Premium, Student, Platinum, Signature and Signature Preferred Accounts), and cards issued to employees and business owners (for Business Enhanced Accounts), but only the Primary Account Holder may redeem these Points, as described in Section 6 below. Qualifying Purchases Points are earned on the purchase price of new retail purchases charged to your Rewards Credit Card Account. Points may be debited for any credit given to you in connection with a previous purchase (for example, when a purchase is returned). No Points are earned for balance transfers, cash advances (including purchases of items that can be traded right away for cash, such as wire transfers, money orders, traveler s checks, lottery tickets or casino chips), fees, interest charges, or for unauthorized or fraudulent transactions. When Credit Card Points Are Credited Standard Points earned on each credit card purchase will be credited to your Rewards Account within 10 business days after the charge for that purchase posts to your Rewards Credit Card Account. Points earned under a special promotion will be credited as provided in the offer. No Points will be credited if your Rewards Credit Card Account has been closed or is in default at the time those Points are to be credited to your Rewards Account. 2 Effective 5/8/2017

EARNING POINTS WITH YOUR PERSONAL CHECKING ACCOUNT * QUALIFYING PERSONAL ACCOUNT PROGRAM ANNUAL FEE POINT EARNING ACTIVITIES Relationship Bonus Points for having or opening one of any account type Any Regions Personal Checking Account None Savings Account Money Market Account Personal Loan Account Mortgage Loan Account Rewards Credit Card Account OR Checking Account Points for Online and Mobile Services, Statements & Transactions Enrolling in Online Banking First log-in after downloading the Mobile Banking App Each monthly online statement for a Regions Checking, Savings or Money Market Account First recurring automated deposit to one Regions Savings or Money Market Account each month Each deposit at an Automated Teller Machine (ATM) Each advance under a Personal Line of Credit (excluding advances for Overdraft Protection) 250 Points 250 Points 5 Points 10 Points 5 Points 10 Points Payments through Online or Mobile Banking Ø Each Bill Pay 5 Points Ø Each Personal Pay (P2P) 5 Points Ø Each Transfer to pay a Regions credit card account, personal loan or mortgage loan 5 Points * Special Offers From time to time, we may offer special promotions that allow you to earn additional Points for certain types of banking activities. Any such offer will be subject to these Terms and Conditions and any additional terms and conditions provided with the offer. Relationship Bonus Points for Rewards Credit Card Account or Checking Account You may receive Relationship Bonus Points for opening either a Checking Account or Rewards Credit Card Account, depending on the type of Account first enrolled in the Program: If you used a Checking Account to enroll in the Program You will receive Relationship Bonus Points for any one Rewards Credit Card Account that you open after enrollment. You also will receive Relationship Bonus Points annually as long as you continue to have the Rewards Credit Card Account while participating in the Program. You will not receive any Relationship Bonus Points for your Checking Account. 3 Effective 5/8/2017

If you were automatically enrolled when you opened a Rewards Credit Card Account You will receive Relationship Bonus Points for any one Checking Account that you have at the time of enrollment or open after enrollment. You also will receive Relationship Bonus Points annually as long as you continue to have the Checking Account while participating in the Program. You will not receive any Relationship Bonus Points for your Rewards Credit Card Account. Monthly Recurring Automated Deposit Points are awarded only for the first recurring automated deposit to a Regions Savings or Money Market Account during a month, not for any additional deposits to the same account during the same month. When Banking Relationship Points Are Credited Points will be credited to your Rewards Account based on the type of Points earned: Relationship Bonus Points will be awarded for only one account in each category of account types. Points for having and/or opening one of a certain type of account will be credited as follows: If you have the account at the time you enroll in the Program Points will be credited within 30 business days of your enrollment. If you open the account while enrolled in the Program Points will be credited within 30 business days of your account opening. As long as you continue to have the account while participating in the Program Points will be credited within 30 business days following your enrollment anniversary date. Points for enrolling in Online Banking and Points for the first log-in after downloading the Mobile Banking App will be credited within 30 business days after the end of the month in which the activity occurred. Points for each transaction will be credited within 10 business days after the end of the month in which the transaction occurred. No Points will be credited if, at the time those Points are to be credited to your Rewards Account, your Checking Account and/or Rewards Credit Card Account has been closed, or is overdrawn, past-due, delinquent, in default, frozen, restricted, closed, terminated, cancelled, expired, inactive, dormant, or subject to litigation or any adverse claim of any third party. 5. Statement of Points. Your Rewards Account will show accumulated totals for Points earned, adjusted and redeemed and your current Point balance. You may access your Rewards Account: By accessing the Program Website through Regions Online Banking; or By calling our toll-free number 1-877-883-0599. You must report any errors in your Rewards Account that are related to Points earned, adjusted or redeemed within 60 days after the date of the error. The date of an error is either the date that the Points in question are posted to or adjusted from your Rewards Account, or the date on which Points that you earned should have been (but were not) posted to your Rewards Account. We have no obligation to correct any errors reported after this 60-day period. We will not be liable for any damages resulting from any failure to credit Points to your Rewards Account in a timely manner. 6. Redeeming Points. As the Primary Account Holder participating in the Program, you may redeem Points: By accessing the Program Website through Regions Online Banking; or By calling our toll-free number 1-877-883-0599. To receive Rewards, you must have either a valid street address within the 50 United States or the District of Columbia, or an APO/FPO address. If the Primary Account Holder is an individual, we may offer the option to allow the Primary Account holder to designate another person who is authorized to redeem Points (an Authorized User ) on behalf of the Primary Account Holder. If we choose to make this option available and the Primary Account Holder chooses to designate an Authorized User using our specified process, the Primary Account Holder agrees to accept full responsibility for all 4 Effective 5/8/2017

actions taken by the Authorized User, including the redemption of any and all Points by the Authorized User. If the Primary Account Holder on any Rewards Credit Card Account is a business entity, Points can be redeemed only by the Business Representative. It is the responsibility of the business owner to establish internal policies, procedures, and controls on how Points are tracked, redeemed, distributed and used within the business organization. The Business Representative may arrange to have a Reward shipped to another person (if permitted for that type of Reward), or to have airline or other tickets issued in another person s name, but any cash or checks may be issued only to the business entity. We determine the number of Points required to redeem various Rewards, and we may adjust the number of points required for any Reward at any time and without prior notice to you. For cash Rewards, we redeem Points at a rate of $1 for every 100 Points. We may change this rate as provided in Section 9 below. You can redeem Points for most Rewards only if your Rewards Account shows that you have the required number of Points for that particular Reward. For certain Rewards, we may offer you the option to redeem using a combination of Points and dollars or using only dollars. If we choose to make this option available for any particular Reward, the Points and/or dollars required to redeem will be provided with the description of that Reward. When you redeem Points for a Reward, we will subtract the number of Points required for the Reward from your total accumulated Points balance as shown on your Rewards Account. We will subtract the older Points before subtracting the more recently awarded Points. Points that have not yet been credited to your Rewards Account are not available and cannot be redeemed for Rewards. You may redeem your Points for only those Rewards described in the catalog on the Program Website or in any electronic updates to the catalog that we may send you from time to time. Points have no cash value, cannot be bought or sold, and except as provided in Section 12, cannot be transferred. All Rewards are subject to availability. Certain restrictions and fees may apply, including restrictions on the types of payments that may be used for fees and for redemptions using dollars. Any fees and restrictions on payment types will be disclosed prior to redemption. Regions and the Administrator may substitute, withdraw, change, discontinue, temporarily suspend, terminate or replace any Reward for any reason at any time without notice to you. Neither the Administrator, Suppliers, nor Regions guarantees or represents that any specific Reward will be available for any particular length of time. Neither the Administrator, Suppliers, nor Regions will be responsible for errors, omissions, or delays in the handling or delivery of Rewards. 7. Expiration of Points. Unredeemed Points will expire no earlier than 48 months after they are earned. Each year any unredeemed Points that you earned at least 48 months ago will expire on the last day of the month in which your enrollment anniversary falls. 8. Tax Liability and Fees. You will be responsible for any federal, state, or local taxes resulting from your earning or redeeming Points. You also will be responsible for any fees or charges that may be assessed in connection with certain Rewards, including without limitation any fulfillment or redemption fees, shipping, courier, fulfillment or certificate fees, expedited delivery, special requests and exceptions, airline related fees, facility charges, segment fees, ticketing, taxes, customs, baggage, security, fuel surcharges, or other governmentally imposed fees, and any charges for additional travel arrangements made in conjunction with a Reward. All fees and charges are due at the time you redeem your Points for a Reward. Regions reserves the right, in its sole discretion, to add, change or reduce the fees or charges that may be assessed in connection with any Rewards or the Program generally, as described in Section 9 below. 9. Program Changes and Termination. The Program is offered at the sole discretion of Regions. We reserve the right, in our sole discretion and at any time: (a) to terminate or suspend the Program, in whole or in part; and (b) to 5 Effective 5/8/2017

add, delete, or otherwise change any of the Terms and Conditions, including changes to fees and charges, changes to the activities by which Points may be earned, changes to any specified rate used to redeem Points, and changes that may reduce or cancel the redemption value of Points credited but not yet redeemed. If we change the Terms and Conditions to provide Points for a new activity, no Points will be awarded for any activity that occurred prior to the effective date of the change. We may change the Terms and Conditions without prior notice to you. You may find the current version of the Terms and Conditions on the Program Website. By continuing to participate in the Program following the change, you are accepting the changes to the Terms and Conditions. Your participation in the Program will terminate automatically if you cease to be the Primary Account Holder for at least one Checking Account or Rewards Credit Card Account. We reserve the right to terminate your participation in the Program and/or to invalidate all or a portion of your Points, whether or not credited to your Rewards Account: (i) if at any time you have a negative balance of Points in your Rewards Account, (ii) in the event of any suspected or actual abuse or fraud relating to the earning or redemption of Points (including making minimal payments in order to maximize Points earned), and/or any violation of the Terms and Conditions (including any attempt to sell, exchange, encumber or transfer Points), (iii) for your failure to meet the eligibility requirements for the Program; (iv) if we close any of your Accounts; or (v) upon your death. We also reserve the right, in our sole discretion, to determine whether termination of your participation and/or invalidation of any Points is appropriate. These rights are in addition to any other legal or equitable remedy that may be available to Regions under applicable law. You may terminate your participation in the Program at any time by contacting us at 877-883-0599. In the event we terminate the Program or each of your Accounts is closed (whether by you or us), within the 90 days following termination or Account closing you may redeem any Points that have been credited to your Rewards Account according to these Terms and Conditions. You will forfeit any Points that you do not redeem within these 90 days. In the event you terminate your participation in the Program, you will immediately forfeit any Points that have been credited to your Rewards Account. 10. Rewards Disclaimer. The Administrator and the Suppliers are independent contractors and are not affiliated with Regions. Regions and the Administrator are not responsible for the performance or non-performance of any or all Suppliers. Regions and the Administrator do not offer, endorse or guarantee any of the goods or services provided as part of the Rewards. Regions and the Administrator do not warrant the quality, merchantability, or fitness for a particular purpose of any Rewards you procure with your Points. If any Reward is imperfect, defective, or otherwise unsatisfactory to you, you must address any concern or complaint directly with the Supplier or manufacturer that provided the Reward and look solely to that Supplier or manufacturer for any repair, refund, or satisfaction of your claim and not to Regions or the Administrator. You agree that we are not responsible in any way for such Rewards. In addition, you further agree that we are not responsible for any lost, stolen, or destroyed Rewards or expired Points. Regions, the Administrator, and the Suppliers will not be liable or responsible for any loss, damage or injury to property or person that may arise or result from participating in the Program, redeeming Points, or using Rewards or by any other cause, condition or event whatsoever beyond the control of Regions or the Administrator. Regions is not responsible and shall not have any liability for typographical errors and/or omissions in any Program materials or for disagreements or disputes between or involving you and any other holders or authorized users on any Account regarding Points, redemption of Points for Rewards, or use of Rewards. Discrepancies regarding accrual of Points are not treated as Account billing disputes. Regions and the Administrator reserve the right to adjust your Rewards Account at any time to correct any Points balances, including the right to reverse any Points that were credited in error and/or not legitimately earned in accordance with these Terms and Conditions. In the event that any already redeemed Points are reversed, Regions and/or the Administrator may cancel or recall the shipment of any Rewards, may reverse any statement credits and/or cash issued to a Checking Account or Rewards Credit Card Account, and may cancel any prepaid cards that had been redeemed with those Points. Regions decisions regarding Points shall 6 Effective 5/8/2017

be final. You hereby release, discharge, and hold harmless Regions, and Administrator, and their respective officers, directors, employees and agents from any and all liability for claims resulting from any acts or omissions of the Suppliers providing or failing to provide goods or services in connection with the Program, and from any other cause, condition or event beyond control of Regions or Administrator. You also release, discharge, and hold harmless Regions, the Administrator, and Suppliers from all liability for any injury, claims, damages, loss, expense or damages, arising out of participation in the Program. Further, you release us, the Administrator, and Suppliers from any and all liability for any inconvenience, loss, expense, accident, personal injury or death that may arise in connection with your participation in the Program, your ownership of or receipt of any Reward, or the use or defect of any Reward, including any travel-related Reward used or to be used by you or any other person. Regions, the Administrator, and Suppliers shall not be liable for any special or consequential damages, and the sole extent of liability, if at all, shall not exceed the actual value of the Reward. You agree that any claim under these Terms and Conditions must be brought within one (1) year after the cause of action arises, or such claim or cause of action shall be barred. 11. Use of the Program Website. The Administrator operates the Program Website, which you can access by logging in to Regions Online Banking and clicking on the Regions Relationship Rewards link located on the webpage that provides an overview of your accounts. To log in to Regions Online Banking, you first must enroll in this online service. As provided more fully in the agreement for Regions Online Banking, you agree to maintain the confidentiality of any online ID, password, personal code or other credentials that are selected by or issued to you to access Regions Online Banking. The Program Website provides additional information regarding the Program and also gives you access to your Rewards Account. 12. Assignment. You may not transfer or assign your Points or any other Program benefits. We have no obligation to allow you to assign or otherwise transfer your Points or any other Program benefits. If we choose to offer you the option to transfer any Points or other Program benefits, any transfer will be subject to our terms and conditions for the assignment. 13. Arbitration. Any and all disputes arising out of or related to the Program will be resolved through Arbitration in accordance with (i) the Arbitration provision of the Checking Account Agreement (if the dispute arises in connection with transactions involving the use of your Checking Account), or (ii) the Arbitration provision of the Credit Card Agreement (if the dispute arises in connection with transactions involving the use of your Rewards Credit Card Account). In the event a dispute arises in connection with transactions involving both your Checking Account and Rewards Credit Card Account or a dispute relates to the Program generally and you do not have a Rewards Credit Card Account, you agree the Arbitration provisions of the Checking Account Agreement will govern the resolution of the claim or controversy. 14. Trademarks. All registered marks, trademarks and service marks belong to their respective owners. Regions is a registered service mark of Regions Bank. 15. Communications with You. We may communicate with you regarding any matter related to the Program or your Rewards Account by mail, telephone or electronic communications, including e-mails. By using the Program Website, you consent to receive all information about the Program and your Rewards Account electronically through the Program Website or to the email address provided by you to us. We will not be responsible for your inability to connect to the Internet, to access the Program Website, or otherwise to receive electronic communications. Electronic communications are presumed to be delivered to and received by you when sent by us, whether actually received or not. 7 Effective 5/8/2017

You agree that we may (without any obligation): (1) record, retain and/or monitor any communications between you and us (including, without limitation, telephone conversations), without further notice to any person, and all such communications shall be and remain our property; (2) call you using an automated telephone dialing system or otherwise, leave you a voice, prerecorded, or artificial voice message, or send you a text, e-mail, or other electronic message in order to service your Rewards Account or for other purposes related to the Program; (3) call or text you at any telephone number that you provide in connection to us, including cellular telephone numbers. You are not required to provide this consent with respect to communications made to a cellular telephone number. You may revoke your consent to be contacted at a cellular telephone number using an automatic telephone dialing system and/or an artificial or prerecorded message by contacting us and providing such information as we may request in order to process the revocation of your consent. For example, you may call us at 1-888-219-9227. You agree that we may rely on any oral and electronic instructions from you to us. You are solely responsible for promptly notifying us of any change in your name, address (including e-mail addresses you use with us), or telephone number(s). 16. Information We Collect and Use. We will disclose information to third parties about your Rewards Account activity or your participation in the Program (a) where it is necessary for completing transactions; (b) in order to verify the existence and condition of your Rewards Account activity for a third party, such as the Administrator; (c) in order to comply with government agency or court orders; (d) if you give us your written permission; (e) as permitted by law; or (f ) as otherwise set forth in the Regions Privacy Pledge. The Regions Privacy Pledge describes Regions policies concerning the sharing of information with third parties and either was provided to you at the time you obtained your Checking Account or Rewards Credit Card Account. You may obtain a copy of the Regions Privacy Pledge at any time from any Regions customer service representative or by visiting www.regions.com. 17. Contacting Us. To contact us about the Program, call our toll-free number: 877-883-0599. 18. Entire Agreement. These Terms and Conditions constitute the current, sole and entire agreement between you and us with respect to the Program and your participation in it, and any and all prior agreements with respect to any other rewards program are superseded by these Terms and Conditions. These Terms and Conditions and Program are governed by the laws of the State of Alabama, without regard to its conflicts of law principles. Our failure to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. If any provision of the Terms and Conditions is found by a court of competent jurisdiction to be invalid, you and we agree that the court should endeavor to give effect to your and our intentions as reflected in the provision, and that the other provisions of the Terms and Conditions remain in full force and effect. 8 Effective 5/8/2017