Swiss Alpine Summit Gstaad January 20, 2005 Renato Fassbind Chief Financial Officer Credit Suisse Group
DISCLAIMER Cautionary Statement regarding forward-looking information This presentation contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements involve inherent risks and uncertainties, and we might not be able to achieve the predictions, forecasts, projections and other outcomes we describe or imply in forward-looking statements. A number of important factors could cause results to differ materially from the plans, objectives, expectations, estimates and intentions we express in these forward-looking statements, including those we identify in "Risk Factors" in our Annual Report on Form 20-F for the fiscal year ended December 31, 2003 filed with the US Securities and Exchange Commission, and in other public filings and press releases. We do not intend to update these forward-looking statements except as may be required by applicable laws. Slide 1
AGENDA 1. GROUP STRATEGIC ROADMAP 4. CREDIT SUISSE FIRST BOSTON 2. PRIVATE BANKING 5. WINTERTHUR 3. CORPORATE & RETAIL BANKING 6. CONCLUSION Slide 2
THE GROUP HAS RETURNED TO STRONG PROFITABILITY AND SOLID CAPITAL in % 12.0 11.0 10.0 9.0 8.0 7.0 6.0 4Q 2000 1Q 2Q 3Q 4Q 2001 Tier 1 ratio and net income BIS Tier 1 ratio (left axis) Net income (right axis) 1Q 2Q 3Q 4Q 2002 Swiss GAAP Note: Swiss GAAP and US GAAP results are not comparable 1Q 2Q 3Q 4Q 2003 1Q 2Q 3Q 2004 US GAAP in CHF bn 2.5 2.0 1.5 1.0 0.5 - (0.5) (1.0) (1.5) (2.0) (2.5) Slide 3
ACHIEVED WELL BALANCED BUSINESS MIX Pre-tax result by segment 9M2004 1) Insurance Wealth & Asset Management 10% 17% 38% Private Banking Institutional Securities 21% 14% Corporate & Retail Banking 1) Excluding Corporate Center and Adjustments and excluding minority interest results related to the FIN 46R consolidation Slide 4
STRATEGIC OBJECTIVES ANNOUNCED IN JUNE Integrate Organization S Integrate global organization around distinct business areas and shared functions S Present one face to clients around the world S Increase cooperation among businesses to capture both revenue-growth and cost-saving synergies S Profitably grow international Private Banking; gain market share in Switzerland Grow Franchise S Build on greatest strengths of Credit Suisse First Boston to close revenue gaps S Enhance profitability and streamline business portfolio at Winterthur, while exploring all options Slide 5
STRATEGIC ROADMAP TO INTEGRATION Act as one bank Manage Winterthur as a financial investment S Create three distinct lines of business: < Private Client Services < Corporate & Investment Banking < Asset Management S Position Asset Management as core strength and key element in our value proposition S Group-wide management of shared Corporate Center functions S Implementation over 18 months to 2 years S Realize full potential, based on successful operational and financial turnaround S Prepare for capital markets flotation Slide 6
CONSOLIDATED NET INCOME GOAL Net income in CHF bn > 8.0 % of total ~ 1.2 15 Winterthur Credit Suisse First Boston Credit Suisse 4.7 0.8 1.5 2.5 % of total 16 32 54 > 3.0 > 4.0 38 50 Corporate Center & Adjustments (0.1) (2) ~ (0.2) 9M 2004 2007 Goal (3) Slide 7
BEST CAPITALIZED BANK IN PEER GROUP SOLID RETURN ON EQUITY BIS Tier 1 ratio 3Q 2004 in % Return on Equity 9M 2004 in % CSG 11.8 18 UBS 11.5 25 HSBC 9.3 16 1) Deutsche Bank 9.2 11 ABN Amro 8.5 28 2) JPMC 8.5 13 3) BSCH 8.4 22 Citigroup 8.4 22 4) BNP Paribas 8.0 18 Barclays ING 7.7 7.6 20 1) 26 2) Note: all data as reported, unless otherwise stated below 1) Based on reported 1H2004 2) As reported based on equity excluding goodwill 3) Adjusted for litigation reserve strengthening and merger items 4) Adjusted for litigation reserve strengthening Slide 8
DIVIDEND POLICY S The Group has regained strong capital generation momentum < Intention to return to competitive dividend policy S Management intends to establish an appropriate Dividend Per Share ( DPS ) base from which steady growth can be targeted S Considerations when establishing new base level < Mid-term capital planning < DPS market expectations for Credit Suisse Group < Peer group analysis on dividend payout ratio and dividend yield S Assuming no major negative events, Credit Suisse Group targets a dividend of CH 1.50 per share for 2004 Slide 9
FUTURE SHARE BUYBACKS Corporate initiatives ( internal ) Regulatory changes ( external ) Conclusion S Winterthur transaction could significantly affect Group capital ratios S Business plans < Current plans do not call for significant immediate changes to capital requirements < Future capital requirements expected to be exceeded by earnings retention S Dividend strategy is an important element of capital management S Basel II regulation planned to be adopted internally in 2006 < Preliminary impact analysis suggests a minor impact on a Group consolidated level < Target ratio currently set at > 10 % and subject to recalibration pending further Basel II structural impact analysis S Maintain appropriate surplus capital S Excess capital is expected to amount to over CHF 7 bn by 2007 assuming achievement of our plans 1) S Share buyback considered, subject to future capital requirements 1) Does not include impact from Basel II or a possible Winterthur transaction Slide 10
AGENDA 1. GROUP STRATEGIC ROADMAP 2. PRIVATE BANKING 3. CORPORATE & RETAIL BANKING 4. CREDIT SUISSE FIRST BOSTON 5. WINTERTHUR 6. CONCLUSION Slide 11
PRIVATE BANKING FINANCIAL ASPIRATIONS Net income in CHF bn ~ 3.0 1.9 CAGR 12% Medium-term goals over the cycle: S Net new asset growth > 5% p.a. S Gross margin 130 bp 2003 2007 Goal Slide 12
KEY ACHIEVEMENTS Continued benchmark profitability 1) Strong net new asset generation Expanded and strengthened franchise Enhanced business model S Revenues up 16% S Gross margin at 136bp S Strong increase in net income to CHF 1.9 bn S CHF 22.5bn or 5.9% 2) for 9M 2004 S All geographic areas contributed S Strong momentum in growth markets: Asia, Middle East, Central & Eastern Europe, Latin America S Private Banking Europe well on track for break-even S Successful front-line recruiting net increase of around 200 relationship managers and advisors since October 2003 S Structured asset & liability advisory process S Expanded open architecture S Continuous stream of product innovations S Broadened specialist capabilities 1) All data as of 9M 2004 2) Annualized Slide 13
ALL REGIONS CONTRIBUTING TO GROWTH Net new assets by client domicile, 9M 2004 Middle East, Central & Eastern Europe, Latin America & Other Switzerland 33% 18% 24% 25% Western Europe Asia Total net new assets = CHF 22.5bn Slide 14
STRATEGY PRIVATE BANKING S Secure earnings strength by further expanding position in our Swiss home market as our profit anchor Markets & Businesses Client Value Delivery S Maintain strong position and continuously increase profitability in European offshore business S Profitably grow European onshore business S Aggressively grow international on- and offshore business (Asia, Middle East, Central & Eastern Europe and Latin America) S Strongly focus on increasing managed assets (discretionary mandates, funds, structured products) S Further build premium positioning in client value delivery < Expertise in advice < Dedication to services < Leadership in products and solutions Slide 15
AGENDA 1. GROUP STRATEGIC ROADMAP 2. PRIVATE BANKING 3. CORPORATE & RETAIL BANKING 4. CREDIT SUISSE FIRST BOSTON 5. WINTERTHUR 6. CONCLUSION Slide 16
CORPORATE & RETAIL BANKING FINANCIAL ASPIRATIONS Net income in CHF bn ~ 1.0 0.6 CAGR 14% Medium-term goals over the cycle: S Net revenue growth > 5 % S Cost/income ratio < 60 % S Return on equity > 15 % 2003 2007 Goal Slide 17
KEY ACHIEVEMENTS Reliable profit generator 1) Strengthened client organizations Progress in products and services Improved credit risk structure 1) All data as of 9M 2004 S Net income increased by 20% to CHF 644 m S Revenues slightly increased to CHF 2.6 bn S Continuous improvement of cost/income ratio to 61.8% S Return on equity improved to 17.0% S Fully integrated mid- and back-offices with Private Banking (IT and operations costs down around 30% since 2001) S Enhanced segment focus S Shift of resources towards clients with potential S Increased client referrals with other Credit Suisse Group businesses S Above market growth in private mortgages (+8% 9M 2004) S Strong results in retail investment products S Expanded service offering for corporate clients S Market leader in credit cards S Significant reduction of impaired loans and provision for credit losses Slide 18
STRATEGY CORPORATE AND RETAIL BANKING S Gain market share in high-end retail business, particularly in private mortgages and investment products Markets & Businesses S Increase profitability in low-end retail business and grow in consumer finance / credit cards S Expand the strong position with large corporate clients S Gain market share with small & medium-sized corporate clients with attractive risk-return profiles Client Value Delivery S Superior positioning in client value delivery, aligned to specific client needs for each segment Slide 19
AGENDA 1. GROUP STRATEGIC ROADMAP 2. PRIVATE BANKING 3. CORPORATE & RETAIL BANKING 4. CREDIT SUISSE FIRST BOSTON 5. WINTERTHUR 6. CONCLUSION Slide 20
CREDIT SUISSE FIRST BOSTON FINANCIAL ASPIRATIONS Net income in CHF bn > 3.0 1.1 CAGR 28% Goals for 2007: S Pre-tax margin > 20 % S Return on equity > 20 % 2003 2007 Goal Slide 21
CURRENT POSITION IS CHALLENGING Credit Suisse First Boston has underperformed in recent years... S Inconsistent financial results S Significant profitability and margin gaps relative to peers S Failure to realize full Credit Suisse Group benefits S Diluted focus all things to all people and our environment is expected to remain challenging S Subdued markets with low volatility S Competitive pressure from universal banks and niche players S Pricing / margin erosion and increasing capital requirements S Fierce competition for talent Slide 22
FINANCIAL PERFORMANCE HAS IMPROVED THOUGH STILL BELOW POTENTIAL in CHF bn Credit Suisse First Boston net income 1.1 1.0 +51% 1.5 (1.5) 2002 2003 9M 2003 9M 2004 Pre-tax margin (12.2%) 11.8% 12.7% 14.9%* Return on equity NA 9.6% 11.0% 17.6% * Excluding CHF 845m in minority interest revenues and CHF 11m of expenses relating to FIN 46R consolidation Slide 23
STRATEGY CREDIT SUISSE FIRST BOSTON Client Segmentation Product Excellence Disciplined Risk-Taking Improved Execution Human Capital S Coverage resources focused on a smaller group of core clients S Technology leveraged for relentless efficiency in commoditized products S Build on leading positions in leveraged finance, alternative assets, commercial mortgages and structured products S Investment Banking growth focused on M&A, IPOs, leveraged finance and derivatives S Integrated proprietary trading platform to capture opportunities across markets S Broader desk-based positioning to support client activity S Better aligned organization with clear accountability; strengthened discipline around costs S Increased integration with Credit Suisse Group S Structured approach to attract, develop, motivate, and retain talent S Management incentives tightly aligned with shareholder value Slide 24
STRATEGIC INITIATIVES SECURITIES BUSINESSES Fixed Income S Continue growth in mortgage securitization capabilities S Export top leveraged finance and commercial mortgage franchises to Europe S Add senior cross-product resources on Top 50 clients S Dedicate product-level risk capacity to support clients and capitalize on market opportunities S Build out commodities capability Equities S Provide differentiated, full-service coverage to smaller number of hightouch clients S Build on leadership position in electronic delivery to serve executionoriented clients S Focus research coverage on sectors of market importance and CSFB strength S Expand advanced prime banking services S Establish a unified global proprietary trading platform across FID and Equities S Recapture derivatives share through rebuilt technology and unified structuring group S Drive greater integration of capital markets, coordinated with Investment Banking to deliver better client solutions S Expand leadership in emerging markets by increasing coverage resources Slide 25
STRATEGIC INITIATIVES INVESTMENT BANKING DIVISION S Adjust our coverage model to better meet client needs < Focused, flexible client coverage model with direct product coverage where appropriate < Vertical integration of financial institutions coverage across both asset and liability activities < Increase share in a targeted subset of large cap clients S Pursue a disciplined, client-centric approach to the products we offer < Focus on a targeted subset of high-margin, strategic products that are most important to our clients < Create a firm-wide integrated derivatives structuring capability, with greater focus on corporate clients < Integrate capital markets areas to deliver client solutions across markets more effectively S Dramatically improve execution and client management capabilities < Drive accountability through transparent holistic product and client profitability < Institute rigorous coverage team management techniques to ensure consistent and disciplined client coverage Slide 26
STRATEGIC INITIATIVES CSAM AND PCS Asset Management (CSAM) Private Client Services (PCS) S Leverage improving performance to grow European distribution S Expand global product offerings while maintaining regional distribution S Restore U.S. profitability by streamlining funds and lowering costs S Streamline Asia presence S Expand Credit Suisse First Boston leadership in alternative assets S Leverage leading investment banking franchises in small cap, middle market, and financial sponsors S Leverage attractiveness of global brand S Build upon leading position in volatility management Slide 27
AGENDA 1. GROUP STRATEGIC ROADMAP 2. PRIVATE BANKING 3. CORPORATE & RETAIL BANKING 4. INVESTMENT BANKING 5. WINTERTHUR 6. CONCLUSION Slide 28
WINTERTHUR FINANCIAL ASPIRATIONS Net income in CHF bn ~ 1.2 0.8 Goals for 2007: S Return on equity > 12 % S Combined ratio > 98 % (Non-Life) S Expense ratio < 8 % (Life & Pensions) 9M 2004 2007 Goal Slide 29
KEY ACHIEVEMENTS Achievement From 2002... to 2004 Financial turnaround S A substantial loss S RoE above 10% 1) Improved cost positions S Mediocre cost performance S Clearly improved cost ratios Refocused portfolio S Portfolio dispersed around the globe S Increasingly focused international portfolio Strengthened capital base S Undercapitalized S Significantly improved capital and solvency 1) 9M 2004 annualized Slide 30
STRATEGIC PRIORITIES Priorities Target Optimize business portfolio S Streamline portfolio in order to build local leadership positions in selected markets and reduce complexity Set efficiency and productivity benchmark S Execute high standards in core technical operations and management functions Leverage financial market expertise S Leverage leading edge skills and processes in Asset/Liability, Investment and Risk Management Build new value propositions S Develop an agile organization oriented to exploiting attractive business opportunities Slide 31
AGENDA 1. GROUP STRATEGIC ROADMAP 2. PRIVATE BANKING 3. CORPORATE & RETAIL BANKING 4. INVESTMENT BANKING 5. WINTERTHUR 6. CONCLUSION Slide 32
CONCLUSION S The Group has returned to strong profitability with a balanced business mix S Future growth to be achieved by < improved execution driven by bottom-line accountability < additional benefits from increased cooperation and integration S Return to competitive dividend payout for 2004 with intention to pay CHF 1.50 dividend per share S Share buyback considered, pending Basel II impact analysis and potential Winterthur transaction S Group net income goal of over CHF 8 billion by 2007 Slide 33
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