EFFECTIVENESS OF CONTRACTOR'S ALL RISK (CAR) INSURANCE POLICIES IN ROAD CONSTRUCTION PROJECTS. Kavitha Ganeshamani. Degree of Master of Science

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EFFECTIVENESS OF CONTRACTOR'S ALL RISK (CAR) INSURANCE POLICIES IN ROAD CONSTRUCTION PROJECTS Kavitha Ganeshamani Degree of Master of Science Department of Civil Engineering University of Moratuwa Sri Lanka January 2014

/.fi / /) 0rI!80./~ CJ /1 EFFECTIVENESS OF CONTRACTOR'S ALL RISK (CAR) INSURANCE POLICIES IN ROAD CONSTRUCTION PROJECTS LIBRARY UNIVERSITY OF -MORATUWA, SRI LANKA MORl\TUWA By Kavitha Ganeshamani Supervised by Dr. R. U. Halwatura Universitv of Moratuwa 11111111111111111 illlllllllllllllllllill 107105 "The Dissertation was submitted to the Department of Civil Engineering of the University of Moratuwa in partial fulfillment of the requirements for the Master of Science in Construction Project Management" Department of Civil Engineering University of Moratuwa Sri Lanka 62/1- // 14 fj --- 6 q : ~.:J,5. 8 (0 4 ~ 1011u:;) January 2014 107105

11 Abstract There is a growing body of interests in insurance, supporting interactions between the construction industry and insurance industry. However, it is not always clear why construction insurance exists and how it operates from the perspective of the construction industry. In Sri Lankan the construction insurance focus with the contract documents such as ICTAD SBDs, FIDIC and particular specifications. This traditional approach to insurance has been one that requiresthe contractor should purchase appropriate levels of coverage for all parties to a contract such as employer, consultants, contractor and subcontractor as called out in the contract documents through their own insurance underwriters. While this approach to insurance remains predominant in the construction industry in Sri Lanka, it is recognized for its inherent inefficiencies in terms of cost, administrative management, claims management, gaps and overlaps m coverage. Because of the rapid and ever increasing costs of insurance, construction professionals, owners and construction insurers have required a more effective and efficient insurance programmes aimed at addressing existing shortcomings. The objective of this research was to study how the contract risk can be handled through insurance in the road construction projects to minimize the inefficiencies. Data collected through RDA, PRDA, road construction contractors and insurance underwriters. The results can be used by public agencies when preparing bidding documents and by construction contractors to better understand, which factors affect their insurance premium and to realize that there are significant factors to be considered when obtain insurance coversand preparing claims against damages. Key words: Insurance, Construction industry, insuranceunderwriters, public agencies, inefficiencies, CAR policy

Acknowledgement May this be a gratitude, for those who offered me encouragement, valued. cooperation, advices and assistance for achieving my objectives. It is my foremost duty to give special thanks to my supervisor Dr. R.U. Halwatura for the valued guidance and support offered with his busy schedules. I pay my sincere thanks to the Construction Management unit of Department of Civil Engineering, University of Moratuwa for organizing Construction Project Management course which is very useful in the emerging infrastructure projects in Sri Lanka. I would like to thank the Construction Project Management staff unit of the UOM, those who all motivate and help several ways to do my research. Specially, I would like to thank Prof. Asoka Perera to give valuable assistance and motivation to complete my research study. I would like to thank Mrs.M.M.KanthiMenike, Technical officer from the Construction Project Management Unit, UOM to support me in several ways. I appreciate the staff in Road Development Authority, who helped me to collect data and hold interviews. Especially, I would like to thank Eng.(Mrs.)Piyaseeli. Madegedera& Eng.(Mrs). S. Prashanthy who gave valuable supportand encouragement to my research study. Ultimately, I make this an opportunity to appreciate each and every person who gave their assistance in every mean to achieve successful completion of this research. 111

TABLEOFCONTENTS List of Tables List of Figures Appendices vii viii IX Abbreviations X 1 Introduction 1 1.1 Background 1 1.2 Objectives 2 1.3 Methodology 2 1.4 Main Findings 3 1.5 Arrangement of the report. 4 2 Literature Review 5 2.1 General 5 2.2 Risk Analysis 5 2.2.1 Definition of Risk 5 2.2.2 Risk management 6~ 6 2.2.3 Construction project risk management I;:;;. ~;~\ 7 2.2.4 Risk allocation in construction projects \~'.-' 7 2.3.1 2.3.2 History of Insurance sector in Sri Lanka Structure of Insurance Market 8 8 2.4 Construction Insurance 9 2.4.1 Insurable and non-insurable risks 10 2.4.2 Contractors all risk insurance (CAR insurance) 11 IV

2.4.3 Limitation in the insurance policies 2.4.4 Innovative insurance practices 2.4.5 Governing insurance laws and guidelines in Sri Lanka 11 12. 13 2.5 Summary 15 3 Methodology of study and data collection 16 3.1 General 16 3.2 Data collection 16 3.2.1 Questionnaire survey 16 3.2.2 The existing format CAR insurance policies of road projects 17 3.2.3 The allocation for insurance in Bill of Quantities and premium charged by Insurers 17 3.3 Data analysis methodology 17 3.4 Limitations to the research 17 4 Data Analysis and discussion 20 4.1 General 20 4.2 Data analysis and discussion 20 4.2.1 Questionnaire survey 20 4.2.2 Formats of Contractors All Risks Insurance policy 25 4.2.3 Allocation for insurance in Bill of Quantities and premium charged by Insurers 28 4.2.4 The insurance claims against damages in road construction projects 30 4.2.5 Interview with road construction personnel and insurers 32 4.3 Summary 34 5 Conclusions and recommendations 35 5.1 Conclusions 35 v

VI 5.2 Recommendations 36 5.2.1 Recommendations to RDA 5.2.2 Recommendations for contractors 36. 37 5.3 Recommendation for future studies 39 Reference 40

LIST OF TABLES Table 2.1: Insurance companies in Sri Lanka 13. Table 4.1: Risk allocation in the BOQ 28 Table 4.2: Premium Percentage for CAR insurance policy for road projects 29 Table 4.3: Insurance details of set of project in one area with similar scope by one contractor 30 Table 4.4: Damage claim details of one construction company 30 Table 4.5: Claim reimbursement dispute in express way project 31 Table 4.6 :Interview answers by RDA engineers 32 Table 4.7: Interview answer by major road contractor 32 Vll

LIST OF FIGURES Fig.2.1: Phases of Risk Management (Max Wideman1992, II-6) ~.. 6 Fig. 2.2: Insurance in Construction (DeSilva, 2003) 9 Fig. 4.1: View of the construction people about insurance 21 Fig. 4.2: Expectation on the guidelines for obtain insurance 21 Fig. 4.3: Comparing risk management and insurance 22 Fig. 4.4: Options for avoiding insurance 22 Fig. 4.5: Effect of premium amount.. 23 Fig. 4.6: Difficulties during claiming against damages 23 Fig. 4.7: Necessity of insurance 24 Fig. 4.8: Insurable risks 24 Fig. 4.9: Cost efficiency of insurance 25 Fig. 4.1 0: General outline of CAR policy 26 V111

IX Appendices Appendix A Questionnaire form Appendix B Interview with insurance underwriters Appendix C Diction of CAR insurance cover

x Abbreviations ICTAD SBD FIDIC BOQ RDA PRDA CAR PAl CAI DSU ALOP Institute of Construction Training and Development Standard Bidding Document International Federation of Consulting Engineers Bill of Quantity Road Development Authority Provincial Road Development Authority Contractors All Risk Principle Arrange Insurance Contractor Arrange Insurance Delay in Start Up Advance for Loss of Profit